7/29/2019 Supplier Selection & Evaluation Template

1/5

SELECTION & EVALUATION

OFSUPPLIERS & SUBCONTRACTORS

Company Name: Date of Review:

ABN / ACN: Date of Last Review:

Web Address:Address: Product/Services:

Contract Considered for:

Contact Person: Title:

Telephone No.: Mobile No:

Fax No.: Email:

Item Yes No N/A Items to Consider Remarks Score (1-10)

Financial / Commercial / Reputation / Culture

1. Has the financial soundness of thesupplier/subcontractor beenevaluated?

Review: International; Australian; Vendor CreditAssessment completed; capability to handlestandard payment terms ie cash flow andsustainability;

2. Has the parentage of thesupplier/subcontractor beenreviewed?

Review: conflict; competitor; depth; industryexperience etc.

3. Are the supplier/subcontractorspartnerships suitable?

Review: quality and range of their formalpartnerships; any informal network to provideadditional or specialist resources;

4. Are they a current partner? Review: current status with Partner Marketing; ifnot a partner were they, has this been consideredpreviously, is so why did it not go through; is thereany requirement to develop a long-term relationshipor is it only short term; any strategic advantage ofselection the supplier / subcontractor

7/29/2019 Supplier Selection & Evaluation Template

2/5

SELECTION & EVALUATION

OFSUPPLIERS & SUBCONTRACTORS

Item Yes No N/A Items to Consider Remarks Score (1-10)

5. What has been the standard of thesupplier / subcontractors interactionto date?

Review: responsiveness; cooperation; commitment;honesty (i.e in giving a reliable assessment of thesituation); flexibility; open/friendly; professionalism;integrity; innovative and pro-activeness (i.e inforeseeing problems and finding solution toaddress the issue); communication in general;Consider history plus current engagement.

6. Does the supplier/subcontractorhave a good track record?

Review: history; references from clients; knownclients not quoted; previous work with competitors;

7. Does the supplier/subcontractorhave a good reputation in themarket?

Review: Industry reputation; Customer satisfactionratings; involvement in industry bodies; maincompetitors;

8. Is the cultural fit of the

supplier/subcontractor in terms of theability to work with our business.

Review: ethical standards; competitive and Value

Added capabilities; an understanding ofourbusiness and goals;

Technical Status / Processes

9. Has the technical competencies ofthe supplier/subcontractor beenevaluated?

Review: core competency; level of support anddepth is available level 2, level 3, level 4.Certification of staff; prior contract history; industrycertification etc.

10. Has the quality of theproducts/services provided by thesupplier/subcontractor beenevaluated?

11. Is there a need for thesupplier/subcontractor to becertified?

Review: ISO 9001 and Quality certified, ITILcertified; industry certification; review evidence ofcertification etc

7/29/2019 Supplier Selection & Evaluation Template

3/5

SELECTION & EVALUATION

OFSUPPLIERS & SUBCONTRACTORS

Item Yes No N/A Items to Consider Remarks Score (1-10)

12. Have their processes andprocedures been reviewed?

Review: visibility of robust, repeatable, measurableprocesses for creating deliverables; project tracking

and reporting; project team communications;change management and control processes;resource management; project managementmethodology; do these processes and proceduresfit in with our own

13. Has the suppliers /subcontractorsAccount Management Plan beenreviewed?

Review: portfolio assignment; economy of scaleacross contracts; escalation processes; willingnessto invest in long term;

14. Have other suppliers /subcontractors been reviewed?

Review: Technological or competitive advantageover other competitors; what is unique about thiscompany?

Delivery Capability / Support15. Does the supplier/subcontractors

client/contract base suit theproposed project/contract?

Review: size of contract; corporate/governmentprofile; type of contract break fix / managedservice / pro-active/reactive; service levels; similartechnical solution experience etc

16. Does the supplier/subcontractorssize and geographic coverage suitthe proposed project/contract?

Review: staff numbers (breakdown help desk;engineering; project; installation; admin; wherebased for each; are any critical); locations & natureof each office (sales, development, implementation,support, technical competency centers, logistics);subcontractors (hands and feet);

17. Does the supplier/subcontractors

proposal address the requirementsspecified?

7/29/2019 Supplier Selection & Evaluation Template

4/5

SELECTION & EVALUATION

OFSUPPLIERS & SUBCONTRACTORS

Item Yes No N/A Items to Consider Remarks Score (1-10)

18. Has the supplier/subcontractorscapability in handling the proposed

project/contract been considered?

Review: resourcing proposed; dependencies onkey individuals; help desk size, skill level, hours of

operation, escalation procedures, functions;compatibility of systems such as trouble tickets,MACs, Reporting, Billing; number of services perperson; review proposed project/contract tosupplier/subcontractors client base; innovativedelivery of goods or services e-commerce,Electronic Data Interchange; level of insurance;billing cycle cash flow etc

19. Has the cost of thesupplier/subcontractor beenconsidered?

Review: Costs (best in market) against competitors

Additional

20. Others (pls specify)

7/29/2019 Supplier Selection & Evaluation Template

5/5

SELECTION & EVALUATION

OFSUPPLIERS & SUBCONTRACTORS

Recommended / Not Recommended

Remarks:

Evaluated by:

Name:

Signature/Date:

Financial / Commercial / Reputation /Culture

Technical Status / Processes Delivery Capability / Support

Item Weighting Score(1-10)

WeightedScore

Item Weighting Score(1-10)

WeightedScore

Item Weighting Score(1-10)

WeightedScore

1 9 15

2 10 16

3 11 17

4 12 18

5 13 19

6 14

7

8

Total Total Total