Supplier Management: Strategy and Roadmap Mark Peachey Director, Product Strategy Sivakumar...
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Transcript of Supplier Management: Strategy and Roadmap Mark Peachey Director, Product Strategy Sivakumar...
Supplier Management:Strategy and Roadmap
Mark PeacheyDirector, Product Strategy
Sivakumar ViswanathanProject Leader, Product Management
Mitch BaxterVP, Business Development, Transcepta
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 3
Safe Harbor StatementThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 4
Program Agenda
Business Challenges and Product Overview
Product Roadmap and Demonstration
Supplier Enablement with Transcepta
Q & A
1
2
3
4
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 5
Program Agenda
Business Challenges and Product Overview
Product Roadmap and Demonstration
Supplier Enablement with Transcepta
Q & A
1
2
3
4
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Electronic Collaboration
Search
Invitation Self RegistrationProfile & Pre-Qualification
Credit & Risk Assessment
Contracts
Business ChallengesKey Issues Across the Organization
Document Transmission
Risk Management Factors• Finance/Credit• Environmental, Health & Safety• Regulatory compliance• Corporate Social Responsibility / Code
of Conduct• Labor practices (Public Relations)
Performance Management Tools• Relationship Differentiation
(Strategic <> Primary <> Preferred)• Relationship Improvement (Probationer,
Improvement Plans)
Cost Management• Profile Administration• Transaction Management• Foundation for Spend AnalyticsProfile, Classification, Bank
Detail, etc.Recurring Assessments
TransactionAdministration
Retire
Performance Analysis & Mgmt
Identification On Boarding
Supplier Master Data
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Risk & Compliance Failures• Code of conduct assurance often a
1-time event• Difficult to ensure suppliers are adhering to
laws, regulations & standards• Paper/fax procedures to track critical
documents
Supplier Management is Expensive
• Haphazard qualification and on-boarding for suppliers
• Fax-based profile administration
• Repetition of manual supplier management activities
Supplier ManagementBusiness Challenges
Supplier MasterData
Identification On Boarding
TransactionAdministrationFragmented Data• System data duplicated, incomplete &/or
inaccurate• Data held within multiple systems• Data archeologist required to federate
accurate information
Poor Visibility• Qualification & performance information
gathered but invisible• Nowhere to store stakeholder intelligence • Spend analytics are incomplete and
inaccurate
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Supplier Management Applications
iSupplier Portal
Supplier Lifecycle Management
Sourcing
Supplier Hub
Web-based Portal for Transactions with SuppliersWeb-based Portal for
Supplier Info
Approval Management/ On-boarding
User-Defined / Extensible Attributes
(UDAs)
Joint Strength of TCA and AP Data Models
Product Hub
Product Master
Catalog NegotiationsBidding
RFI Kit
ConsolidationPublication
Data Quality
EnrichmentSupplier Master
Item- Supplier
Association
Customer Data Hub
Customer Master
Basic Supplier Search
Basic Supplier Search
Advanced Supplier Search,
Supplier 360° View
Qualification QuestionnaireAttachments
Internal Performance Assessments
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Electronic Supplier CollaborationSolution Details
BuyingOrganization
Suppliers
iSupplier Portal
Oracle Supplier Network
• iSupplier Portal– Order Collaboration– Shipping Information– Invoicing & Payment Details– Simple Registration– Basic Profile Management– Performance Review
• Oracle Supplier Network– Electronic Messaging Hub– 24x7 Hosted Service– OAG & cXML document format support– Standard connection to Oracle ERP
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
• Notifications and orders at a glance
• Zero training paradigm• Global view with security• Simple and
advanced search• Hyperlinked documents• Attachments• Excel import & export
Complete Procure to Pay Information
Structured Supplier CommunicationsiSupplier Portal to Eliminate Errors & Reduce Time Delay
T R A N S A C T I O N S
A D H O C I N Q U I R I E S
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Procure to Pay CollaborationKey iSupplier Portal Capabilities
Ship Goods
• Create shipment notices• Add lot, serial and LPN• Excel upload for volume• Check returns• View inspections• Inbound logistics
Settlement
• Maintain bank accounts• Create invoice• Check on-hold status• View payment schedules• Reconcile statements
Order Collaboration
• View PO and agreements• Acknowledge orders• Submit change requests• VMI / consigned Inventory• Drop ship orders• Forecast sharing
Lower Costs and Improve Service Through Structured Communication
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
• Gather prospective vendors• Register supplier users• Invite supplier users• Set security levels
EnableSuppliers
• Set up address and key contact details
• Flag business classifications• Identify products & services• Define bank accounts• Document filing cabinet
Establish Supplier Profile
• Track ratings for price, quality, delivery, and service
• Compare performance
Review Supplier Performance
Supplier Management CollaborationKey iSupplier Portal Capabilities
Lower Costs and Improve Service Through Structured Communication
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
- Hosted by Oracle on Demand- Free transaction delivery service- 24 x 7 global support
Supplier Network
• Integrate out-of-the-box with Oracle EBS & Enterprise
• Enable suppliers to maintain a single connection “pipe” to access all OSN trading partners
• Leverage a single message format / mapping template and activate messaging in days
HTTP/SSMTPOnline
OAG over OXTA
Your Company Suppliers
Oracle Supplier NetworkSimplify Electronic Messaging via OSN Online Service
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Search
Invitation Self RegistrationProfile & Pre-Qualification
Credit & Risk Assessment
Contracts
Profile, Classification, Bank Detail, etc.
Performance Analysis & MgmtRecurring Assessments
Supplier Master Data
Identification On Boarding
Obsolescence Administration
• Open and automated qualification of new suppliers
• Cross-functional supplier evaluation of potential and current suppliers
• Ensure formal governance and supplier development
Institute Supplier Governance & OversightWith Supplier Lifecycle Management & Supplier Hub
Retire
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Invitation Self RegistrationProfile & Pre-Qualification
Recurring Assessments
Identification
Obsolescence Administration
Institute Supplier Governance & OversightWith Supplier Lifecycle Management and Supplier Hub
Retire Performance Analysis & Mgmt
Search
• Consolidate details for entire supply base
• Generate a trustworthy 360° view
• Cleanse data for better spend and risk management
• Share master supplier details with spoke systems
• Enrich with 3rd party data
Supplier HubOn Boarding
Supplier Master Data
Profile, Classification, Bank Detail, etc.
Contracts
Credit & Risk Assessment
• Enrich supplier definition for qualification and performance assessment
• Streamline registration of prospective suppliers
• Central evaluation of supplier performance
• Assure effective governance & risk mitigation
Supplier Lifecycle Management
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 16
Program Agenda
Business Challenges and Product Overview
Product Roadmap and Demonstration
Supplier Enablement with Transcepta
Q & A
1
2
3
4
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Applications: Current Release and RoadmapOracle E-Business Suite: Supplier Management (SLM, SDH ,iSP & Oracle SN)
Supplier Lifecycle Management & iSupplier Portal• Enhanced Qualification Approval Routing• Support for Parallel Approvals, Approval Groups
and FYI Reviewers• Mandatory Internal Requirement• Contact Address Association• Keyword Search• Control Default User Creation• Reinstate Rejected Supplier Requests• Streamlined Prospective Supplier Registration • View Prospective Supplier Registration Status• Approval History on Supplier Profile
Supplier Lifecycle Management• Improved Administration UX• Dependent Qualification Template Content• Update Evaluation after Submission• Enhanced Search for Supplier Registration• Automatic Evaluation Triggers• Dynamic Invitation Lists• Automated Evaluation Processing • 360 degree Supplier Scorecard
iSupplier Portal• Enhanced Change Order Process for ISP
Supplier Hub• Unified Profile Change Business Event • Supplier Merge Web Service• Enhanced Supplier Merge Tools
Supplier Collaboration • Electronic/Self-Service Invoice VAT Compliance • Tools for Extended 3rd Party Catalog Mgmt• Multi-Buyer Homepage for Suppliers on Oracle
Supplier Network• Online Contract Negotiation for Suppliers• Supplier Profile Version Tracking
Improved Compliance Management• Attachment Enhancements• Enhanced Notification Support• Compliance Documentation Tracking • Questionnaire Weight Configuration in RFI
Template
Data Management• Extensible Supplier Contact Directory • Site Tagging for D&B Extract • Expose Site reference in Batch Import• Endeca Search for Suppliers
Release 12.2.4August 2014
What’s Next0-12 month planning cycle
Future DirectionsPost 12 month planning cycle
Restricted to event use only. 17
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Applications: Current Release and RoadmapOracle E-Business Suite: Supplier Management (SLM, SDH ,iSP & Oracle SN)
Supplier Lifecycle Management & iSupplier Portal• Enhanced Qualification Approval Routing• Support for Parallel Approvals, Approval Groups
and FYI Reviewers• Mandatory Internal Requirement• Contact Address Association• Keyword Search• Control Default User Creation• Reinstate Rejected Supplier Requests• Streamlined Prospective Supplier Registration • View Prospective Supplier Registration Status• Approval History on Supplier Profile
Supplier Lifecycle Management• Improved Administration UX• Dependent Qualification Template Content• Update Evaluation after Submission• Enhanced Search for Supplier Registration• Automatic Evaluation Triggers• Dynamic Invitation Lists• Automated Evaluation Processing • 360 degree Supplier Scorecard
iSupplier Portal• Enhanced Change Order Process for ISP
Supplier Hub• Unified Profile Change Business Event • Supplier Merge Web Service• Enhanced Supplier Merge Tools
Supplier Collaboration • Electronic/Self-Service Invoice VAT Compliance • Tools for Extended 3rd Party Catalog Mgmt• Multi-Buyer Homepage for Suppliers on Oracle
Supplier Network• Online Contract Negotiation for Suppliers• Supplier Profile Version Tracking
Improved Compliance Management• Attachment Enhancements• Enhanced Notification Support• Compliance Documentation Tracking • Questionnaire Weight Configuration in RFI
Template
Data Management• Extensible Supplier Contact Directory • Site Tagging for D&B Extract • Expose Site reference in Batch Import• Endeca Search for Suppliers
Release 12.2.4August 2014
What’s Next0-12 month planning cycle
Future DirectionsPost 12 month planning cycle
Restricted to event use only. 18
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Enhancements DeliveredSupplier Registration
Computer Supplies, Inc.
New Supplier Prospect Self-Registration
Vision Computer Corp.Admin
Review, Attach Questionnaire
Supplier Evaluation, Scoring, Shortlist and Approval
Supplier & Evaluator Response mastered as profile
Supplier Master Profile
SupplierMaster
System Notification to New Supplier / Rejected Supplier
Evaluation & Scoring Team
Respond to QuestionnaireProspect Supplier Request
Prospect Supplier Request
Prospect Supplier Request
Duplicate checks
Vision Computer Corp.
Contact Address Association
Reinstate a Rejected Supplier
Streamlined Registration Process
Mandatory Internal Requirements
Enhanced Approval RoutingControl Default User Creation
Keyword Search
Computer Supplies, Inc.
New Supplier
View Prospective Supplier Registration Status
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Applications: Current Release and RoadmapOracle E-Business Suite: Supplier Management (SLM, SDH ,iSP & Oracle SN)
Supplier Lifecycle Management & iSupplier Portal• Enhanced Qualification Approval Routing• Support for Parallel Approvals, Approval Groups
and FYI Reviewers• Mandatory Internal Requirement• Contact Address Association• Keyword Search• Control Default User Creation• Reinstate Rejected Supplier Requests• Streamlined Prospective Supplier Registration • View Prospective Supplier Registration Status• Approval History on Supplier Profile
Supplier Lifecycle Management• Improved Administration UX• Dependent Qualification Template Content• Update Evaluation after Submission• Enhanced Search for Supplier Registration• Automatic Evaluation Triggers• Dynamic Invitation Lists• Automated Evaluation Processing • 360 degree Supplier Scorecard
iSupplier Portal• Enhanced Change Order Process for ISP
Supplier Hub• Unified Profile Change Business Event • Supplier Merge Web Service• Enhanced Supplier Merge Tools
Supplier Collaboration • Electronic/Self-Service Invoice VAT Compliance • Tools for Extended 3rd Party Catalog Mgmt• Multi-Buyer Homepage for Suppliers on Oracle
Supplier Network• Online Contract Negotiation for Suppliers• Supplier Profile Version Tracking
Improved Compliance Management• Attachment Enhancements• Enhanced Notification Support• Compliance Documentation Tracking • Questionnaire Weight Configuration in RFI
Template
Data Management• Extensible Supplier Contact Directory • Site Tagging for D&B Extract • Expose Site reference in Batch Import• Endeca Search for Suppliers
Release 12.2.4August 2014
What’s Next0-12 month planning cycle
Future DirectionsPost 12 month planning cycle
Restricted to event use only. 23
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Boiler Plate UpdatesFeature:• Replace Sourcing terminology on
pages and notification text
Benefits:• Using simple terminology like
Assessment, Questionnaire, Performance Evaluation provides better understanding and intuitive approach
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Dependent Qualification Template ContentFeature:• Ability to associate multiple
questionnaire • Rule-based automatic pre-
qualification template selection and application
Benefits:
• Improves efficiency for the buying & supplier organization as the process becomes seamless
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Dependent Questions in TemplateFeature:• Ability to define parent – child
relationship between Questions
Benefits:• Helps in managing responses from
suppliers effectively
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 27
Supplier Registration – Process flow Demonstration
Demo
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Planned: Automatic Initiation of Assessment
Feature:
• Trigger compliance audit and performance evaluation automatically
• Periodically or event-based triggering
Benefits:
• Increased Productivity• Improved Usability
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Planned: End-to-end Workflow Automation of Assessment
Feature:• Workflow-based end-to-end
automation for compliance audit and performance evaluation
• Sequential and parallel scoring teams.
• Automated notifications and follow-ups to scorers
• Administrator only needs to ‘monitor’ each of these flows
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Planned: Dynamic Invitation listFeature• Ability to define criteria to identify
the suppliers dynamically• ExampleProduct Classification – HazardousBusiness Classification – Veteran OwnedOffice Address – United States
• Helps in moving away from a static list of suppliers to a dynamic and more accurate list of suppliers
Benefits:• Minimal Human intervention• Improved usability and Product
Satisfaction
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Applications: Current Release and RoadmapOracle E-Business Suite: Supplier Management (SLM, SDH ,iSP & Oracle SN)
Supplier Lifecycle Management & iSupplier Portal• Enhanced Qualification Approval Routing• Support for Parallel Approvals, Approval Groups
and FYI Reviewers• Mandatory Internal Requirement• Contact Address Association• Keyword Search• Control Default User Creation• Reinstate Rejected Supplier Requests• Streamlined Prospective Supplier Registration • View Prospective Supplier Registration Status• Approval History on Supplier Profile
Supplier Lifecycle Management• Improved Administration UX• Dependent Qualification Template Content• Update Evaluation after Submission• Enhanced Search for Supplier Registration• Automatic Evaluation Triggers• Dynamic Invitation Lists• Automated Evaluation Processing • 360 degree Supplier Scorecard
iSupplier Portal• Enhanced Change Order Process for ISP
Supplier Hub• Unified Profile Change Business Event • Supplier Merge Web Service• Enhanced Supplier Merge Tools
Supplier Collaboration • Electronic/Self-Service Invoice VAT Compliance • Tools for Extended 3rd Party Catalog Mgmt• Multi-Buyer Homepage for Suppliers on Oracle
Supplier Network• Online Contract Negotiation for Suppliers• Supplier Profile Version Tracking
Improved Compliance Management• Attachment Enhancements• Enhanced Notification Support• Compliance Documentation Tracking • Questionnaire Weight Configuration in RFI
Template
Data Management• Extensible Supplier Contact Directory • Site Tagging for D&B Extract • Expose Site reference in Batch Import• Endeca Search for Suppliers
Release 12.2.4August 2014
What’s Next0-12 month planning cycle
Future DirectionsPost 12 month planning cycle
Restricted to event use only. 31
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Future: Usability• Attachment Enhancement
– Role-based Access Security for Attachment Categories– Ability to associate attachments at requirement level– Ability to suggest mandatory attachment during prospective supplier registration
based on profile data
• Enhanced Notification support – Ability to send notification to prospective suppliers in the preferred language– Ability to send context specific notifications
• Enhancement to Contacts during prospective supplier registration process
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Future: Traceability and Security
• Historical tracking of supplier profile
– Lifecycle Tracking (Date registered, approval dates and list of approvers)
– Profile attribute history (when was this attribute last changed, changed by)
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 34
Program Agenda
Business Challenges and Product Overview
Product Roadmap and Demonstration
Supplier Enablement with Transcepta
Q & A
1
2
3
4
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 35
Historical Supplier Connectivity Approaches
Your Supplier Community
EDI/XML Expensive for suppliers Require IT for suppliers 8+ weeks for implementation
Web Portal Manual, double
work
Suppliers continue sending paper
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
About Transcepta• Global Supplier Network
– Cloud-based connectivity and collaboration
– Connects more suppliers, more quickly than any other network
• The Difference– 100% free to all suppliers– Full-service supplier enablement– Technology to reach all suppliers– Fully VAT compliant
36
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 37
Transcepta and Oracle
• Oracle Validated Integration (2011)• Development Partnership
– Oracle procurement, core finance, technology
• Integration with Oracle Account Teams• Alignment of Strategic Roadmaps
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 39
Transcepta Connects More SuppliersE-Invoicing, PO Delivery, and Related Transactions
Transcepta Others
Free to All Suppliers Up to $20K per year per customer
Elapsed time to connect supplier if “IN Network”
1 Day 2-3 weeks
Elapsed time to connect a supplier “NOT IN Network”
1 Day 6-8 weeks
Full Service Supplier Enablement Customer makes calls, Supplier does mappings
Connect Small Suppliers Supplier Portal Supplier Portal
Connects Mid-Size Suppliers Email PDF, XLS or Virtual Printer
No…Relies on Outsourced Scanning
Connects Large Suppliers XML, EDI, CSV Limited file types
Pre-Integrated to Oracle ERP Apps Dev project required
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 40
The Enablement ServiceProvide Supplier Master extract.
Phased recruitment campaign
Phone Bank
Customer
Discounts
Invoice Volume
Strategic
Suppliers
Segment suppliers based on your business requirements.
Self-Registration
Mailshot
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 41
Transcepta Confidential and Proprietary
Transcepta+Oracle ArchitectureBUYER
EBSPSFTERP Cloud
SUPPLIER
Dat
a Ex
trac
tion
Valid
ation
Map
ping
Onboarding Service
Low-Volume Suppliers use Portal for Invoice Creation
Supplier Portal
Invoice Data(OAGXML)
POsInvoice StatusASNsAccount Maintenance
ORACLESUPPLIERNETWORK
- Trading Partner Routing
- Transaction Monitoring
Portal User Account Provisioning
Payables &Procurement
Imaging
PO Processing
VAT Services
PO Options• Email PDF• EDI 850• XML• CSV
Invoice Options• Email PDF
• Virtual Printer
• EDI/XML/CSV
• Web Entry
PO Feed
SECURE FTP
Image HandlingInvoice Image
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Q&A