Supplier Management & Procurement Strategies for Facility...

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  • Supplier Management & Procurement Strategies for

    Facility Managers

  • Vision StatementThe FMCC is the resource and voice for Facility

    Management Consultants worldwide to leverage

    our collective expertise to benefit IFMA members,

    and the Facility Management profession.

    Mission Statement

    To serve as a global Facility Management

    consultants' resource and representative for

    Knowledge Sharing, Networking and Business

    Opportunities in support of our impact upon the built

    environment and value to their clients..

  • How We Can Help

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  • Todays Presentation

    Moderator:

    Josh Amos, IFMA Components Liaison

    Presentation Title:

    Supplier Management & Procurement Strategies for

    Facility Managers

    Presenter(s): Tim Schmidt eBid Systems

  • Presentation Logistics

    Polls will be used throughout the webinar

    Q&A at the end of the presentation

    Quick survey at the conclusion of the Webinar

    PowerPoint & Recorded Webinar will be

    available online via FMCCs Website

    (fmcc.ifma.org)

    Your Participation is Greatly Appreciated!

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  • Learning Objectives

    1. What is Strategic Sourcing

    2. How to apply Strategic Sourcing to facilities

    management

    3. Tactics for addressing common Strategic

    Sourcing goals

    4. Improve the bottom line with Strategic Sourcing

  • Presenter Bio Background in procurement and technology

    Sourcing technology expert

    Participated in hundreds of sourcing events

    over 20 years

  • Participant Poll #1

    To what extent is procurement part of your job?

    Procurement is my main job responsibility.

    I perform procurement functions as part of my job.

    I oversee procurement activities of others.

    I am involved with procurement but have no procurement

    responsibilities.

    Procurement is not part of my job.

  • Participant Poll #2

    What best describes your approach to facility

    management?

    Manage facilities for company-owned rental properties.

    Manage facilities for company-used commercial

    properties.

    Outsourced facility management provider.

    Other type of service provider.

    None of the above.

  • What is Strategic Sourcing?

    Strategic sourcing is an institutional procurement process

    that continuously improves and re-evaluates the

    purchasing activities of a company.

    Strategic sourcing techniques are also applied to

    nontraditional areas such as services or capital.

    The goal of the strategic sourcing process is to lower costs,

    improve quality, and reduce risks.

  • Steps to Strategic Sourcing

    Analyze current spend and supply sources

    Categorize suppliers

    Implement appropriate sourcing strategies

    Execute sourcing strategy

  • Step 1: Analyzing Spend

    Get spend detail from accounting

    Group spending into broad categories

    Look for:

    What are the largest categories of spend?

    How many different suppliers per category?

    What are the pricing variations for the same product or service?

    Create list of target areas for improvement

  • Step 2: Categorize Suppliers

    Categorize suppliers by risk impact on facility

    Downtime

    Occupational hazards/safety

    Liability

    Loss of business opportunities

    Categorize suppliers by cost impact on facility

    Cost does not equal expensive

    Cost does not equal price

  • Kraljics Portfolio Purchasing Model

    Risk Impact

    Co

    st Im

    pac

    t

  • Kraljics Portfolio Purchasing Model

    Risk Impact

    Co

    st Im

    pac

    t

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

  • Kraljics Portfolio Purchasing Model

    Risk Impact

    Co

    st Im

    pac

    t

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

  • Kraljics Portfolio Purchasing Model

    Risk Impact

    Co

    st Im

    pac

    t

    Leverage Suppliers

    Many competitorsCommodity products/servicesLow switching costs

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

  • Kraljics Portfolio Purchasing Model

    Risk Impact

    Co

    st Im

    pac

    t

    Leverage Suppliers

    Many competitorsCommodity products/servicesLow switching costs

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

    Bottleneck Suppliers

    Relatively low valueFew alternativesMonopolistic markets

  • Step 3: Identify Procurement Strategies

    Use the Kraljic Portfolio Procurement Model

    Blanket PO

    Competitive Bidding

    Partnerships

    Secure Supply

    Contrast with current processes

  • Kriljics Procurement Strategies

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

    Risk Impact

    Co

    st Im

    pac

    t

    Blanket PO / eProcurement

  • Kriljics Procurement Strategies

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

    Risk Impact

    Co

    st Im

    pac

    t

    Partnership

    Blanket PO / eProcurement

  • Kriljics Procurement Strategies

    Leverage Suppliers

    Many competitorsCommodity products/servicesLow switching costs

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

    Risk Impact

    Co

    st Im

    pac

    t

    Competitive Bidding / eSourcing Partnership

    Blanket PO / eProcurement

  • Kriljics Procurement Strategies

    Leverage Suppliers

    Many competitorsCommodity products/servicesLow switching costs

    Strategic Suppliers

    Critical for product s cost priceDependent upon supplier

    Routine Suppliers

    Large product varietyLow value per productHigh labor transaction costs

    Bottleneck Suppliers

    Relatively low valueFew alternativesMonopolistic markets

    Risk Impact

    Co

    st Im

    pac

    t

    Competitive Bidding / eSourcing Partnership

    Blanket PO / eProcurement Secure Supply + Find Alternatives

  • Step 4: Execute Sourcing Strategy

    Develop goals for each supplier segment/spend

    category

    Develop tactics for each goal

    Continuously assess suppliers and strategy

    Use technology where appropriate

  • Common Sourcing Goals

    Routine Suppliers

    Reduce number of suppliersAutomate transactions

    Risk Impact

    Co

    st Im

    pac

    t

  • Common Sourcing Goals

    Strategic Suppliers

    Marry the suppliers daughter

    Routine Suppliers

    Reduce number of suppliersAutomate transactions

    Risk Impact

    Co

    st Im

    pac

    t

  • Common Sourcing Goals

    Leverage Suppliers

    Compete projects over $10,000Eliminate non-performing suppliersImplement central vendor database

    Strategic Suppliers

    Marry the suppliers daughter

    Routine Suppliers

    Reduce number of suppliersAutomate transactions

    Risk Impact

    Co

    st Im

    pac

    t

  • Common Sourcing Goals

    Leverage Suppliers

    Compete projects over $10,000Eliminate non-performing suppliersImplement central vendor database

    Strategic Suppliers

    Marry the suppliers daughter

    Routine Suppliers

    Reduce number of suppliersAutomate transactions

    Bottleneck Suppliers

    Identify new part supplierReplace proprietary equipment

    Risk Impact

    Co

    st Im

    pac

    t

  • Tactic 1: Supplier ID and Prequalification

    Centralize supplier (and potential supplier) information

    Implement multi-dimensional supplier prequalification

    Financial

    References

    Verification of licenses and insurance

    Implement public supplier registration

  • Tactic 2: Competitive Sourcing

    Requests for Proposal (RFP)

    Multi-dimension decision process

    Performance based criteria

    Focus more on what rather than how

    Scored responses

    Request for Quote (RFQ)

    Most common for commodity items

    Focus on what

    Include all cost dimensions

    Use prequalification process

  • Guidelines For Competition

    Develop specifications not based upon single suppliers

    capabilities

    Define objective supplier criteria before sourcing event

    Share the selection criteria

    Set a reasonable deadline for all suppliers

    Share Q&A with all suppliers

    Do not share bid information with suppliers until after the

    award

    Do not negotiate with lower scoring supplier without

    giving favorably scored supplier the same opportunity

    Stick to your own rules

  • Tactic 3: Supplier Assessment

    Periodically evaluate the quality of suppliers

    Define Key Performance Indicators (KPI)

    Invite different stakeholders to score suppliers on KPI

    Create a place for people to log relevant supplier

    information

    Make results available to decision makers

    Periodically evaluate performance for each supplier

    segment

  • Supplier Assessment Example

  • Tactic 4: Use Appropriate Software Supplier Management

    Central vendor information

    Supplier approval

    Tracking Key Performance Indicators (KPI)

    eSourcing Automate sourcing processes

    Ensure competition

    Reporting and feedback

    eProcurement Catalog purchasing

    Verified pricing agreements

    Automated transaction processing

  • eBid eXchange Supplier Management

    Central Vendor DB Self-maintained

    Custom fields

    Vendor approval

    Central supplier notes

    Track performance

  • eBid eXchange eSourcing

    RFx Management RFx Templates

    Notifications

    Q&A Mgmt

    Document Mgmt

    Online Bid Submission

    Automated Tabulation

    Bid Scoring

  • Vinimaya eCatalog

  • Review Learning Objectives

    1. What is Strategic Sourcing

    2. How to apply Strategic Sourcing to facilities

    management

    3. Tactics for addressing common Strategic

    Sourcing goals

    4. Improve the bottom line with Strategic Sourcing

  • Q&A

    Tim Schmidt

    +1 (206) 855-8430

    [email protected]

    www.ebidsystems.com

    mailto:[email protected]://www.ebidsystems.com/

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