Supercharging Statewide Training: Beyond the Infrastructure / Content Divide MERLOT 2004 John...

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Supercharging Statewide Training: Beyond the Infrastructure / Content Divide MERLOT 2004 John Whitmer, @ONE Project, Evergreen Valley College Blaine Morrow, CCC Confer, Palomar College Debby Jones, CCCSAT, Palomar College

Transcript of Supercharging Statewide Training: Beyond the Infrastructure / Content Divide MERLOT 2004 John...

Supercharging Statewide Training: Beyond the Infrastructure / Content

Divide

MERLOT 2004

John Whitmer, @ONE Project, Evergreen Valley College Blaine Morrow, CCC Confer, Palomar College

Debby Jones, CCCSAT, Palomar College

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Projects At-A-Glance

• @ONE – statewide technology training for California Community College faculty and staff

• CCC Confer – statewide e-conferencing project for California Community College system

• CCCSAT – statewide television broadcast network for California Community College system

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Presentation Outline

1. The Systemwide Challenge

2. Selecting Distributed Learning Technologies

3. Collaborative Efforts

4. Cross Promotion

5. Q & A

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

• Systemwide Projects– Grant from Chancellor’s Office to single college

• Primary Client Base– 109 campuses throughout California, adjunct faculty

• Challenge: providing services from single organization to diverse client base

The Systemwide Challenge

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting Distributed Learning Technologies

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Teaching and Learning

• How are teaching and learning methods limited/enhanced by this technology?

• What kinds of learning and kinds of learners will this support?

• What teaching/learning activities will make the best use of this technology?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Access

• How accessible is the technology for the learners?

• How flexible is it for this group or your teaching objectives?

• Will the teacher have adequate access to be able to prepare/practice?

Example: Online Workshops

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting Online Workshops

Teaching and Learning • Flexible for application trainings, conceptual trainings,

vary content and interactivity

Access• Instructors have 24-7 access• Chose simple LMS for maximum faculty / user

accessibility• Requires comfort with online learning• Enhances self-study, project-based courses for self-

motivated learners• Challenges - introductory topics, highly technical topics

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Interactivity and User-friendliness

• What types of interactivity does the technology support?

• How easy is the technology to learn and use?– For faculty, instructors, presenters– For students, participants

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Speed

• How quickly can course material/content be prepared/formatted using this technology?

• How easy is it to change the materials/content?

• Does the technology create/reduce delays in the exchange between teachers and learners?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Costs• What does it cost overall to implement?• What is the cost in preparation time and

learning?• What is the opportunity cost of not using other

possible technologies?• What is the per-student cost?• What does it cost the learner to use the

technology?• Are there costs saved by using this technology?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Example: Desktop Seminar - Presentation

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Example: Desktop Seminar - Interactive

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting Desktop Seminars

Interactivity / User Friendliness• Wide range of interactivity - voice chat, text chat,

polling• Relatively easy to learn – with training via self-

paced materials, weekly online sessions, face-to-face presentations

Speed• Preparation simple & straightforward -

PowerPoint, HTML Pages, Any desktop content• Flexible – edit slides up to start of presentation,

reorder / eliminate slides during presentation

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting Desktop Seminars (2)

Cost• Low cost for users & presenters – ubiquitous

technology (phone and Internet connection)• No use charges – no charge per participant• Huge savings: travel costs for presenter and

participants

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Organizational Issues

• What are the requirements of the college, department, or others in your learning institution for effective use of the technology?

• What changes need to be implemented in the teaching institution?

• What policies have to be formed/evaluated in order to use the technology?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

CCCSAT Video Broadcast

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting CCCSAT Video Broadcasts

Interactivity / User Friendliness• If 2-way video, can interact w/video delay,

improving with VoIP• Once setup, can be like watching a movie,

require no training or orientation. Easy to replay to students

Organizational Issues• Requires that videoconferencing equipment setup

properly, available, services promoted

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Novelty

• Is this a new technology for the users?

• Is it fun to use?

• Is there a “wow” factor?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Selecting TechTips

• Planned learning object integrating presenter video, PowerPoint slides, video screen capture

• Novelty for @ONE & Participants• Time investment became burden

– Required detailed line-by-line script– Take 1, Take 2, Take 3, Take 4 ….– Editing slow & cumbersome

• Solution: changed technology, eliminated presenter video

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Other Considerations

• Place-dependence• Practical relevance• Teacher motivation/requirements• Support for diverse teaching methods• Reliability

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Collaborative Efforts

CETC (California Educational Technology Collaborative)• @ONE• CCC Confer• CCCSAT• California Virtual Campus (CVC)• CCC Apply• Tech Center

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Cross Promotion

• All projects seek to improving teaching and learning using technology

• Projects currently collaborate in:– Marketing (contact database, email outreach)– Presentations!– Services: use of each others’ services to increase

contact and touch points with customer base

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Best Practice Exchange

• Which of these factors do you consider when choosing technologies?

• What additional factors are important to you?• Do you have success stories / lessons learned?

@ONE http://one.evc.eduCCC Confer http://www.cccconfer.org

CCCSAT http://www.cccsat.org

MERLOT 2004Supercharging Statewide Training

Q & A / Contact Information

John Whitmer, @ONE Project, Evergreen Valley [email protected] / 408.223.6788 / http://one.evc.edu

Blaine Morrow, CCC Confer, Palomar [email protected] / 760.744.1150 (x1529) / http://www.cccconfer.org

Debby Jones, CCCSAT, Palomar College [email protected] / 760.744.1150 (x1526) / http://www.cccsat.org