Sunz 2010 Attila Cegledi Selling Data Warehouse To The Executive
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Transcript of Sunz 2010 Attila Cegledi Selling Data Warehouse To The Executive
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Selling Data Warehouseto the Executive
Attila Cegledi
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2SUNZ 2010 – Attila Cegledi
Knowing your Customer
• Who are your Key Users• Who is the “real” sponsor• Understand the business• Understand ALL of the drivers – including
– who stands to benefit most– who stands to lose
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3SUNZ 2010 – Attila Cegledi
Reporting Framework
Tenancy Managers
Neighbourhood Unit Managers
Regional Managers
Senior Managers
CEO and GM’s
Operational Reporting(Weekly)
Analysis(5 Years+)
Management Reporting(Monthly)
Operational
Info
rmat
ion
Hie
rarc
hy
StrategicScorecards
ManagementDashboards
Strategic
Operational Dashboards
Summary Reports
Detail Reports
Operational Dashboards
Summary Reports
Detail Reports
AnalyticalModelling
Ad Hoc Reporting
Data Exploration
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4SUNZ 2010 – Attila Cegledi
Key Users
• Understand their REAL roles and functions• Understand what tools they need to perform
their roles• Understand their “pain points”• Listen to their concerns• Remember that to most people Change = FUD
(fear, uncertainty, doubt)• Ease of use, timeliness
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5SUNZ 2010 – Attila Cegledi
The Executive
• Have different drivers to Users• Outcomes driven• Commercially driven• Accuracy, reliability, repeatability• One version of the truth
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6SUNZ 2010 – Attila Cegledi
IT and the Business
“Information Technology and the Business are always aligned in their goals, and plans for achieving those goals” - Yeah Right
• Generally little positive interaction between IT and Business
• IT has a habit of “doing it TO the Business” rather than “for and with the Business”
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7SUNZ 2010 – Attila Cegledi
Business Lead
• Take key project decisions away from IT• Appropriate Governance• Let the business decide its priorities• Ensure full Business participation
– Design– Proof of Concept– UAT
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8SUNZ 2010 – Attila Cegledi
Fit for Purpose
• Understand the difference between:– Acceptable practice– Good practice– World best practice
• Err on the side of simplicity • Ensure scalability – that you can grow with the
Business• Prioritise and deliver in small regular chunks of
work
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9SUNZ 2010 – Attila Cegledi
Appropriate Governance
Steering Committee
Management User Group
Key User Group
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10SUNZ 2010 – Attila Cegledi
Conclusion• Understand the real needs of the Organisation• Remember you are delivering Business
Information to assist the Business to make better Business Decisions
• Technology underpins the solution and should not drive the solution
• Value for money• Fit for purpose
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11SUNZ 2010 – Attila Cegledi
Thank YouQuestions?