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SUMMIT REPORT
GLOBAL PATIENT ADVOCACY SUMMIT JUNE 2017
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 2 / 18
Now in its fourth year, the Global Patient Advocacy Summit took
place on 28-29 June in Copenhagen. It brought together 69
people, 36 patient organizations and advocacy groups from 18
different countries and 6 international organizations.
More than 700 million people worldwide are living with
psychiatric and neurological disorders. In his welcome address,
Anders Schroll, VP Corporate Communication and Public Affairs
at Lundbeck, talked about the importance of reaching out to
each other. Reaching out to one person at a time can have a
snowball effect and create a great movement. This can address
discrimination and stigmatization, improve access to better
treatment and care, give the patients dignity and improve quality
of life.
This is also the reason why we chose “One voice – together we
will make a difference”, as the theme for the summit. It is our
hope that with this initiative, we will be able to unite patient
advocacy groups from across the world in order to improve the
lives of people living with psychiatric and neurological disorders.
In her opening remarks, moderator Carolyn Paul, Global
Managing Director of Health at Edelman, reminded the
audience of their important role as advocates and as the most
trusted advisors.
Research shows that advocates are becoming experts in terms
of power, influence, credibility and trust. Patient advocates are
involved in numerous healthcare activities, from research to
surveillance. As key stakeholders, they have a pivotal platform
on which they can influence policy agendas and create greater
awareness.
Anders Schroll told the story behind Lundbeck’s starfish
logo, which represents Lundbeck’s efforts to making a
difference, one person at a time.
As the story goes, a young girl was picking up stranded
starfish and throwing them back into the sea. A passer-by
asked: “Why are you spending so much energy doing
something that is only a waste of time? There are
thousands of beaches and millions of starfish. How can
you make any difference?” Looking at the small starfish in
her hand before tossing it back to the safety of the sea, the
young girl replied: “It makes a difference to this one.”
This story is also the essence of Lundbeck, who we are and
what we stand for. Lundbeck has conducted research and
developed treatments to improve the lives of people living
with psychiatric and neurological disorders for more than
70 years. We know that it takes time. We are often
experiencing more setbacks than breakthroughs, but
gradually, we have been able to help more and more
people, providing us with hope for the future.
This is how we need to work – we need to keep going
against the challenges to create better treatments for
people living with psychiatric and neurological disorders.
69 people
36 patient organizations and advocacy groups
18 countries
6 international organizations
Keep the conversation going on Twitter
#1voicesummit
GLOBAL PATIENT ADVOCACY SUMMIT 2017
One voice – together we will make a
difference
A multitude of voices is louder than a
single voice and may reach different
stakeholders
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 3 / 18
The summit was a truly collaborative event, enabling the
interaction and active involvement of all participants. It included
inspirational key note speeches, interactive panel debates and
workshops. It provided a forum for debate, reflections and
knowledge sharing opportunities. This approach reflects our
belief that collaboration between patient organizations,
advocacy groups, physicians, societies and the pharma industry
is pivotal. Our shared interest, pooling expertise and resources,
as well as collaborative approach allows us to tackle mental
health and neurological disorders more effectively.
This report contains a high-level summary of key discussions
and contributions from speakers and participants at the summit.
Our hope is that we will keep the conversation going by staying
in touch with each other using the #1voicesummit hashtag, and
by other means.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 4 / 18
ADVOCACY AND ALLIANCE: IT’S THE POLITICS THAT
COUNTS!
Fatimah Lateef, associate professor and Member of
Parliament, Singapore
Fatimah Lateef gave a politician’s perspective on advocacy and
highlighted three key focus areas:
• The importance of mainstreaming mental health
• The importance of putting an end to stigma
• The fact that we simply cannot improve our health
unless our mental health is working
You can advocate to anyone; individuals, family, government,
employers etc. The important thing is to speak up and unite
people – even those groups who may not necessarily have a
direct link to mental health. Patient organizations and advocacy
groups should incorporate all life stages in their strategy, and
talk to everyone from kindergarten personnel to senior citizens.
Use all networks and platforms to make connections, discuss
and engage with the public so we can make a change. The
budget for mental health in Singapore is improving, but it still
requires political work.
“There is no health without mental health.”
Mental health problems are causing social and economical
challenges. World Mental Health Day is a way to increase
awareness and advocate for better treatment. To change
policies and regulations, patient organizations and advocacy
groups need to advocate with mental health partners.
However, things do not happen overnight. We need to take one
life, one person, one family at a time.
DAY I
The first day of the patient advocacy
summit focused on advocating for
improved policies and disease
awareness.
Creating awareness of psychiatric and
neurological disorders and their effects
on millions of people in the world is
highly important.
The day outlined the importance of
these efforts, discussed the barriers to
awareness and education, and
highlighted some of the best practices in
this area.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 5 / 18
PANEL DEBATE AND CASE STUDIES ON ADVOCATING
FOR IMPROVED POLICIES AND DISEASE AWARENESS
Aagje Ieven, Secretary General at EUFAMI
Fatimah Lateef, associate professor and Member of
Parliament
Fardous Hosseiny, National Director of Policy and
Government Relations, Canadian Mental Health Association
(CMHA)
The panel debate members shared personal case studies of
both successful and less successful advocacy campaigns in
order to share key learnings.
“The three Ps: patients, passion and
persistence.”
Aagje Ieven shared her experiences on a campaign for “Year of
the brain”. One learning was that if you are competing with other
campaigns for funding, you are destined to lose. Instead, save
energy and pick another year where you have ensured political
support and built strong arguments. This takes time.
Contributing success factors:
• Build on previous successful cases
• Use your resources diligently
• Pair your strengths with your opportunities
• Accept that you are not always in control, but believe
in what you do
• Do not compete for funding
Fardous Hosseiny shared a case study where he was to
influence policy and advocate for CMHA’s work, as well as gain
more funding from the Canadian government (Canadian Minds
Matter). He saw results when he applied a logical and research
based approach to his arguments, such as stating the fact that
mental health costs account for 2.8% of GDP in Canada. This
way, he gained access to help people in the early stages of their
disease and was backed by the government’s help, focus and
funding.
Contributing success factors:
• Be well prepared – economic data provides strong
arguments
• If possible, involve healthcare professionals in the
discussions
Fatimah Lateef shared a story about a patient who was greatly
affected by the stigma that surrounded his mental health
disease, and therefore living alone and in fear of society’s
negative view. Local advocacy groups and organizations formed
a partnership to help the patient with his treatment, informing
the community surrounding him and creating awareness. This is
of course very labor intensive, which is why governments need
to accept their important role. But it is more than just
government; it is bottom-up and an inclusive grassroot
movement.
Also, well-known profiles effectively help to remove
the stigma. One example is Prince Harry in the UK, who opened
up about his mental health issues. This has led to a more
transparent discussion, less stigma and a friendlier attitude in
the UK towards mental health issues. The openness of well-
known individuals creates awareness and places mental health
on the political agenda.
“Do not compete for funding.”
How to change mindsets:
• Creating awareness
• Educating and correcting interpretation
• Sharing “real” patient stories
• Arranging talks, seminars, and small group
discussions
• Tapping into other events and other potential funding
• Posing questions to Parliament on a regular basis
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 6 / 18
SUCCESSFUL FUNDRAISING FOR ADVOCACY
Facilitator: Carolyn Paul, Global Managing Director Health,
Edelman
The workshop began with a discussion around how fundraising
was managed at the different groups. While some of the
delegates had dedicated fundraising teams and others took a
more informal approach, all agreed that they saw fundraising as
something which takes resources away from their core service
activities. Most groups focussed their efforts on individual
donors and very few had tapped the potential of foundations
and trusts.
Participants then broke into two groups to work through a
seven-step framework to develop a fundraising plan. The steps
are: make the case, analyse and plan, impose structure,
research targets, create a proposition, ask for money and build
relationships.
Most discussions focussed on the first step, with both groups
tending to start with very ambitious goals such as “overcome
stigma”. Instead, the groups were encouraged to identify a
distinct, targeted problem, something where the impact of the
donors’ contributions could be measured and quantified.
Interestingly, both groups chose to target schools and young
people for their campaigns. The aim was to educate about
mental health from a young age so that children would know
where to seek help, should they need it in the future. Having
landed upon a very targeted campaign, it was then much easier
to identify a range of donors who could be supportive and
provide funding, as well as knowing how to engage them. For
example, social media companies, game developers and sports
retailers were all key targets.
The hope is to put the plans into practise in the respective
organizations. One of the participants shared a case study with
a similar approach to the seven-step framework and they
received a huge donation from a supermarket company to run a
successful program
The 7-steps approach:
1. Make the case
2. Analyse and plan
3. Impose structure
4. Research targets
5. Create a proposition
6. Ask for money
7. Build relationships
WORKSHOPS
In addition to the speeches and debates,
there were a series of interactive workshops
during the summit.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 7 / 18
LOCAL ADVOCACY, GLOBAL MINDSETS: PARTNERSHIPS
AND ALLIANCES
Facilitator: Fatimah Lateef, associate professor and
Member of Parliament
The aim of the workshop was to look into effective ways of
changing the mindset of members of parliament and politicians,
as well as creating alliances. Try to make politicians understand
the rationale and change their perspective. It is also important to
educate the media to make them understand the stigma and
how they can work against it. An example is to use the term
“discrimination” instead of “stigma”. Discrimination is illegal and
easier to grasp for the media.
In terms of alliances it is important to create partnerships and a
common platform to jointly make a bigger impact in mental
health promotion and advocacy. Utilize others’ knowledge and
customize it to your situation.
The Singapore PAG Silver Ribbon has a number of grassroot
initiatives. These include using the radio where people can call
in and talk about mental health problems, arranging internship
programs for students with mental health issues, and making
partnerships with libraries and informing about psychology
books. Silver Ribbon uses Facebook to host live chats with
mental health experts, and they also train church members to
be ambassadors and how to spot mental disorders in their
congregations.
“We have decided we want to help with
mental health disorders, once we make a
choice we need to be persistent – despite
challenges.”
THE UBER MODEL
• U: Understand community needs. Do not assume.
• B: Be mindful of environment especially cultures and
beliefs (Singapore has different people, be attentive
and understand peoples’ background).
• E: Educate yourself on available resources and
explore collaboration with other stakeholders to
avoid duplication of programs and services.
• R: Refer to studies and journals. This makes us
understand the whole situation better while
designing the service.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 8 / 18
INCREASING DIGITAL AND ADVOCACY SKILLS IN AN
INTERACTIVE GAME
Facilitator: Murat Zubcevic Senior Mgr, Head of Digital
Interaction and Alejandra Martinez Christie, Digital
Interaction Business Partner, Lundbeck
“Plan forward. “It’s easy!”
This workshop centered around a customized LEGO digital
advocacy game. Delegates were given the task to create a
content calendar of digital activities to fill three calendar months.
Advocacy involves getting key messages through to target
audiences who can make a change. The world is digital – using
online channels to target a specific audience ensures messages
reach the right audience. The players were to plan an advocacy
strategy whilst being faced with various challenges and
opportunities along the way.
Key learnings include:
• Planning is key to successfully communicate messages to
the correct target audience
o Good planning saves time and resources, with
maximum impact
• Events outside our power can have either positive or
negative effects
o Positive: Ride the wave. Be flexible and quick.
Join the conversation
o Negative: Transparently and compliantly be
responsible and responsive
• Use awareness days / meetings to gather and create
content that will be relevant to your audience
o Record an interview that can be sliced up and
used as a mini-series
o Turn statistics into an interesting infographic
o Send out newsletters including social media links
inviting people to follow your activity
• Leveraging existing events
o Don’t think of awareness days as just ONE day
o Rather than a spike on interest, drag it out as long
as possible
• It’s easy and cost efficient!
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 9 / 18
REAL POWER – LIVED EXPERIENCE
Rob Ramjan, CEO of One Door Mental Health
As an avid story teller, Rob Ramjan took the group on a 180-
year journey depicting the various people and families who lived
with mental health illness, giving a voice to lived experiences.
The organization ALS was established in 1838 and was the
voice of lived mental health experiences at that time. They
fought for legal representation of patients. Most of what they did
then is still relevant today. As we can see, the fight is ongoing.
Recovery will only happen if governments contribute – we still
struggle with governments not taking the proper responsibility.
One Door Mental Health has a lot of interaction with people who
suffer from mental illness. In 1999, they pitched for a training
program for Police Officers – Cop 2 Cop. At first the police were
not interested in doing anything in relation to mental illness.
After having persuaded them to send one policeman to training
in the US for one month, the man came back converted and
today 4000 policemen are trained. The initiative led to a total
change in police culture. In 2015 there were 50,000 contacts
between the police and patients in one jurisdiction.
“We need the passion to believe that our
arguments are more important than
everyone else’s.”
In Australia, the government was cutting out patients and patient
organizations from the decision-making process, even though
patient voices are needed to improve new treatment. We need
to have unity around the issues. Governments can always, if
there is a deviation between sides, use that space to avoid
decisions that could ultimately end in failure. Patients, carers,
doctors and pharma need to be consistent and united, speaking
with one voice.
Awareness is needed to change governmental attitudes, but this
takes time. A minister of health once said to Rob: “I am minister
of health; I didn’t know your organization existed, you need to
come every two weeks so I remember you. You have got to
jackboot your way over the (suffering) babies to get my
attention”.
We need the passion to believe that our argument is more
important than everyone else’s – despite seeming greedy.
“Include legitimate (not “owned”) patient
advocates in all levels of decision-making
that involve patient interests, e.g. design of
trials, marketing practises, data safety and
monitoring boards).”
– Regional patient group specializing in cancer, USA”
DAY 2
This year’s agenda also provided
insights into improving treatment
opportunities, and the second day was
dedicated to patient engagement.
Several interesting discussion
opportunities arose where we
addressed the challenges for increased
patient involvement to create better
treatment for people living with
psychiatric and neurological disorders.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 10 / 18
PANEL DEBATE AND CASE STUDIES ON INCREASED
PATIENT ENGAGEMENT
David Gilbert, Director, InHealth Associates
Rob Ramjan, CEO of One Door Mental Health
Marc Wortmann, former Executive Director of Alzheimer’s
Disease International (ADI)
The panel discussed the opportunities and challenges for an
increased patient involvement in creating better treatment for
people living with psychiatric and neurological disorders.
David Gilbert has been working in patient and public
engagement for 30 years and is also a mental health service
user. He wanted to add an additional two Ps to the three Ps:
Partnership and Power. Patients bring “jewels back from the
cage of suffering” and these life changing experiences should
be shared in partnerships with others. This needs to be done in
a different way than what is currently the case; people should be
partners and create power in dialogue. If people have been
involved as equal partners and are partners in decisions, trust
and confidence can be enhanced or restored. If people know
why decisions have been made, have been part of the process,
have had the chance to explore assumptions and have been in
a space where honesty about difficulties is apparent, then
consensus is easier.
The panel discussed various challenges to an increased patient
engagement. In the UK, the pharma and R&D engagement
industry is set up to fail because it buffers people away from
where the power is. There are huge benefits to patients being
true partners in the design and delivery of services, and in
improving work and change. People talk about collaboration and
other factors, but it is not happening on macro levels. There are
40 different plans happening in the UK simultaneously.
Rob Ramjan talked about how his organization, One Door
Mental Health, practice positive discrimination i.e. over half of
the members need to have a mental illness. As a result, 80% of
the organization’s members have a mental illness, the rest
consists of carers. They have a wide range of people who are
interested in providing their input, but they must be paid at a
consultant fee range – they are the experts.
The group discussed the challenges for patients to set
outcomes. In the UK, they are starting to see a network of
organizations that come together to develop a measure (MSK
HQ) co-designed with service users and professionals. This is
more common within research; in the UK there is a rise of
quality improvement, experience based design – especially in
R&D tools and service improvement.
“We are still working in an old paradigm;
it is still “them and us”, organizations vs.
governments. We need to be a united voice
for a cause.”
Marc Wortmann argued that effective advocates need to have:
• Facts – credible reports.
• Face – patients and their relatives need to advocate.
• Education – educate people and create alliances.
• Alliances – the senior people are often the decision
makers, find your allies here, often they have personal
experiences.
• Persistence – every new step and achievement needs
to be turned into actions, this takes time.
We are still working in an old paradigm – it is still “them and us”,
organizations vs. governments. We need to be a united voice
for a cause regarding a wide range of common denominators,
such as dignity, burden for carers etc. This paradigm reinforces
leadership on a political level – instead of having a bottom up
approach.
Finally, the panel debate discussed how to provide a platform
for potential patient leaders that delivers fundraising skills and
other training. It is challenging to find patient leaders i.e.
patients that are also leaders that can be more involved on a
strategic level. Education is key.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 11 / 18
PATIENT ADVOCACY FOR BETTER TREATMENT
Facilitator: Carolyn Paul, Global Managing Director Health,
Edelman
The workshop kicked-off with a discussion about the gaps in
treatment and how patient advocacy can address this. It soon
became clear that the most pressing needs were in treatment in
its broadest sense, i.e. support and engagement beyond the
healthcare professional. A concerted and coordinated approach
to social factors, such as housing and employment, was a clear
priority of the participants as issues in these areas can have a
huge impact on peoples’ mental health. Holistic support hubs
were considered to be a tremendous solution, with models from
Australia and Canada used as examples of what can be
achieved.
“The most pressing needs are in treatment in
its broadest sense, i.e. support and
engagement beyond the healthcare
professional.”
The workshop participants were divided into two teams to take
the conversation further. One group chose to tackle the need for
better support for carers as one area where patients could be
more proactive. This would require a two-pronged approach.
Firstly, addressing at grassroots level with practical support for
all areas of caregiving. Secondly, at policy level where huge
financial savings, which informal caregiving deliver for
governments, could be used to encourage policy change and
funding for increased supportive services.
The second group discussed patient-centric models of care and
identified the lack of inter-professional interaction and education
as a key barrier. Interestingly, the group suggested that the
patient advocate or volunteer could play a considerable role in
resolving this. It was suggested that patient advocates could,
with sufficient training and support, act as the bridge across
different disciplines and provide the bridge for all dimensions of
care.
WORKSHOPS
The workshops on day 2 focused on
increased patient involvement in creating
better treatment for people living with
psychiatric and neurological disorders.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 12 / 18
PATIENT ADVOCACY AND DIGITAL INFLUENCE
Facilitator: Mike Barlow, Founder & CEO, myHealthPal
Group
Mike Barlow’s workshop focused on patient involvement and
digital influence.
Technology has been a key driver in changing the healthcare
landscape in general. No longer are patients in isolation; you
can now go online and engage, learn, communicate with
patients around the world like never before. Technology has
broken down barriers, it has made patients realize that they are
not alone and that they have a voice. In a way, it has
democratized healthcare. From social media to now wearables,
sensors and quantified self-movement, patients are
groundbreakers.
Digital solutions will not improve patients’ engagement alone.
They should want to do something. Or they should be
encouraged to look, listen and then decide. Once a patient feels
that the time is right to engage, then digital solutions open a
whole new world. From something as simple as a Facebook
group to a more sophisticated platform like Health Unlocked or
PatientsLikeMe, digital can really change patients’ lives. First
and foremost, it starts with the patient deciding.
“Feel less like a patient, more empowered”
Often, caregivers are the true unsung heroes that digital
solutions can also help. Just being able to connect to others in
the same situation and share experiences to know that you are
not alone is a big support. Technology can also enable
caregivers to receive information more quickly to assist in the
care.
The group started out brainstorming about how digitalization can
help people. They discussed sensor technology and how it can
deliver an improved quality of life for patients, whilst at the same
time deliver real time and relevant data to the healthcare
profession so that they can make decisions to prevent things
happening. Health sensors programmed for each personal
situation that could indicate if a patient has not taken the
medicine was discussed. Creating customizable response
strategies, such as telling friendly messages to contact circle of
acquaintances, gaming features with reward systems, and
personal health graphs were also discussed. Devices should be
developed to insert information, recap to find key learnings to
improve for the next day, and display a graph of the progress.
“Technology has broken down barriers; it
has made patients realize that they are not
alone and that they have a voice.”
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 13 / 18
PATIENT INVOLVEMENT IN R&D
Facilitator: Marc Wortmann, former Executive Director of
ADI
The workshop focused on patient involvement in the R&D
process. The topics were:
- Recruitment in clinical trials
- Patient expectations trial process and outcomes
Recruitment is a barrier in many Alzheimer studies, and this is
most likely the case in many mental health and neurological
areas as it is not seen as a treatment option. This delays
development of new medications. Industry and patient
organizations can work together from different points of view,
but with a shared interest in finding solutions.
In the cancer area, it is much more common to refer to trials.
Rare disease areas (or orphan diseases) are ahead of others,
because without help from patient organizations and advocacy
groups, studies hardly find subjects.
Patient expectations are not always well understood. The
following areas pose challenges:
- Information about purpose, progress, outcomes
- Getting to the trial site might be a problem (support
with transport)
- Finding the way in hospitals when you have dementia:
need support of caregiver
- Participation in open label extension
- Participants often not informed about results
The group identified several barriers for increased patient
involvement including:
- Accessibility: research is only being done in the big
cities (Spain)
- Availability: there are no clinical trials due to all drugs
being imported (Indonesia)
- Approachability: clinical teams can be a barrier with
very junior staff (Australia)
- Accountability: patient advocacy groups are often
asked for recruitment but are given very little insights
as to what the research includes
Regulators are open for an increased patient involvement but
the organizations need to be more proactive in creating the link
to patients.
Digital technology could also play a more important role in
measuring the progress in studies with more frequent
measuring.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 14 / 18
AN INTRODUCTION TO LUNDBECK RESEARCH
Niels Plath, VP Synaptic Transmission, Lundbeck Research
Niels Plath gave insights to Lundbeck’s research within
schizophrenia and depression.
When someone is suffering from depression, it is due to a
specific biological process. That is where a treatment interferes
and the reason why a drug has an effect. He also gave the
example of a patient who did not respond to pharmaceuticals
and where an insertion of an electro-implant that stimulated a
tiny area of the brain relieved symptoms.
One challenge in our field of research is that we don’t know
which biomarkers can be measured. Patient populations with
psychiatric and neurological disorders are diverse, they all have
different symptoms, clinical courses etc. There is not one drug
that works for the entire population.
Biological and clinical factors serve to stratify subpopulations i.e.
to sample each subpopulation independently. Biomarkers are
required to identify subpopulations.
Prescribing the right drug to the right patient will increase
response rate and response efficacy (“Precision Medicine”).
There were several questions from the audience. One delegate
asked how many types of schizophrenia there are. Niels Plath
answered that there are “not 100, but if you can divide it into 3
groups we have come a long way”. He also said that we are
very optimistic regarding further incremental development in
treating depression. In relation to a question about how
Lundbeck works with bid data, Niels Plath said that it is a
significant aspect of our work. There is a huge opportunity
where the storage of data is no longer an issue and the analysis
of data is now applicable. Watson of IBM and similar tools will
help us analyse data with our biological and therapeutic
knowledge.
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 15 / 18
THANK YOU FOR COMING
It has been a pleasure spending two days in the company of
committed and passionate representatives from patient
advocacy groups working towards the same goal: to improve
conditions for people living with psychiatric and neurological
disorders.
We hope to see you at the Global Patient Advocacy Summit
2018.
“On behalf of CMHA, I wanted to thank you for inviting us
and a big shout-out to your team for being such gracious
hosts. I believe summits like this play a critical role in
advancing the mental health agenda and together as an
alliance we will be able to advocate for parity and disease
awareness”.
Fardous Hosseiny, MSc, National Director, Public Policy,
Canadian Mental Health Association
“I enjoyed the Summit and got a lot from it. I am particularly
interested in what is being planned through Singapore and
will be in touch with them to see how we can assist with
their meeting next year. Thank you for a well organised,
deeply interesting and productive Summit”.
Rob Ramjan AM, CEO, One Door Mental Health, Australia
“The summit inspired me to do a local patient summit in my
country”
Zamo Mbele, SADAG, South Africa
“This was such an excellent session and great value to
share experiences with peers in the same field. We had a
really productive session and came up with a fully-fledged
fundraising plan”
From the post summit survey
“The summit gave such confidence and hope”
From the post summit survey
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 16 / 18
AGENDA DAY I
Time Wednesday 28 June
10.30 Arrival, registration and lunch
12.00 Welcome
Anders Schroll, VP Corporate Communication & Public Affairs.
12.15 Introduction to the summit and the delegates and icebreaking session
Carolyn Paul, Global Managing Director Health, Edelman
13.00 Advocacy and Alliance: It’s the Politics that counts!
Fatimah Lateef, associate professor and Member of Parliament
13.25 Panel debate and case studies
Aagje Ieven, Secretary General at EUFAMI, Fatimah Lateef, associate
professor and Member of Parliament, Fardous Hosseiny, National
Director of Policy and Government Relations.
14.15 Lundbeck and patients
Jacob Tolstrup, Executive Vice President.
14.30 Coffee break
15.00 Setting the scene for the workshops
Carolyn Paul, Global Managing Director Health, Edelman
15.10 Workshops with coffee and fruit
• Successful Fundraising for Advocacy
• Local Advocacy, Global Mind-sets: Partnerships and Alliances
• Increasing digital and advocacy skills in an interactive game
17.00 Opportunity for exchange of knowledge and ideas with other colleagues
18.30 Dinner
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SUMMIT REPORT GLOBAL PATIENT ADVOCACY SUMMIT 2017 17 / 18
AGENDA DAY 2
Time Thursday 29 June
8.15 Morning coffee
8.30 Good morning and recap from day 1
Carolyn Paul, Global Managing Director Health, Edelman
8.45 Real Power – Lived Experience
Rob Ramjan, CEO of One Door Mental Health
9.10 Panel debate and case studies
David Gilbert, Director, InHealth Associates, Rob Ramjan, CEO of One
Door Mental Health, Marc Wortmann, former Executive Director of ADI.
10.00 Coffee Break
10.15 Setting the scene for the workshops
Carolyn Paul, Global Managing Director Health, Edelman
10.25 Workshops
• Patient advocacy for better treatment
• Patient advocacy and digital influence
• Patient involvement in R&D
12.15 Lunch
13.00 Key findings from the workshops
Carolyn Paul, Global Managing Director Health, Edelman
13.30 Walk and talk and presentation at Lundbeck’s research facilities.
15.00 Closure and end of summit
Anders Schroll, VP Corporate Communication & Public Affairs and
Carolyn Paul, Global Managing Director Health, Edelman
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The aim of the Global Patient Advocacy Summit is for
international and local patient advocacy groups to meet and
build relations, to exchange knowledge and insights and
examine opportunities of cooperation with different
stakeholders. In addition, participants can gain inspiration from
best practices in the wider disease community in order to raise
awareness about, and making a difference for, people living
with mental health and neurological disorders.
People living with mental health and neurological disorders are
our joint field of interest. For many years Lundbeck has been
committed to addressing challenges within psychiatry and
neurology and ensuring relevant support to patients.
The Global Patient Advocacy Summit has become a natural
extension of our work to improve the conditions of people living
these disorders, their families, physicians, and the community
around them. We call it Progress in Mind.
H. Lundbeck A/S
Ottiliavej 9
2500 Valby
Denmark
Corporate Communication
Tel. +45 36 30 13 11
www.lundbeck.com
CVR number 56759913