Summer Traning Project Report3

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RESEARCH PROJECT REPORT On “CUSTOMER SATISFACTION TO IDEA CELLULAR” Submitted To UTTAR PRADESH TECHNICAL UNIVERSITY LUCKNOW For the Partial fulfillment of the degree of Master of Business Administration (M.B.A) Session: 2014-2015 Department of management Studies LANDMARK TECHNICAL CAMPUS DIDAULI , AMROHA (U.P) Project Guide: Project Incharge: Mr Zameer Ahmad Rizvi Mr Mohd Suhail (Course coordinator, M.B.A.)

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Transcript of Summer Traning Project Report3

RESEARCH PROJECT REPORTOnCUSTOMER SATISFACTION TO IDEA CELLULAR

Submitted To

UTTAR PRADESH TECHNICAL UNIVERSITY LUCKNOWFor the Partial fulfillment of the degree of Master of Business Administration (M.B.A)Session: 2014-2015Department of management Studies LANDMARK TECHNICAL CAMPUSDIDAULI , AMROHA (U.P)

Project Guide: Project Incharge:Mr Zameer Ahmad Rizvi Mr Mohd Suhail (Course coordinator, M.B.A.) Submitted By:Syed Faizan Mian Roll No.-1378070211 M.B.A- IVth Sem.

ACKNOWLEDGMENT

I express my heartfelt gratitude Dr. G.K. Upadhayay (Director, Landmark Technical Campus, Didauli Amroha dehli road ) for giving me the opportunity to do the Synopsis & Project Work and for providing me this learning experience in this esteemed organization.

Heartiest thanks to Mr. Zameer Ahmad Rizvi (Project Supervisor) and other faculty members, librarian and all other staffs of my esteemed institute for their time to time assistance.

Syed Faizan Mian

Roll No.- 1378070211 MBA- IV Sem.

CONTENTS

Chapter No.TitlePage No.Acknowledgementi 1. Introduction12. Objective of the Study43. Scope & Importance54. Company Profile65. Product Profile266.Literature Review827. Hypothesis938. Research Methodology949. Findings & Analysis 9710. Conclusions11111. Suggestions 11212. Limitations11413. Bibliography11514. Annexure (Questionnaire)117-119