Summary Target Activity Action Engine Idling Mileage KPIs Time Management Risk & Safety Engine...

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Summary Target Activity Action Engine Idling Mileage KPIs Time Management Risk & Safety Engine Management Customer Management All information is considered confidential and is not for reproducti

Transcript of Summary Target Activity Action Engine Idling Mileage KPIs Time Management Risk & Safety Engine...

Page 1: Summary Target Activity Action Engine Idling Mileage KPIs Time Management Risk & Safety Engine Management Customer Management All information is considered.

SummaryTarget ActivityAction

Engine IdlingMileage KPIsTime ManagementRisk & SafetyEngine ManagementCustomer Management

All information is considered confidential and is not for reproduction

Page 2: Summary Target Activity Action Engine Idling Mileage KPIs Time Management Risk & Safety Engine Management Customer Management All information is considered.

Geotab Complete Kit

GPS, Engine Diagnostics (CANBUS, OBDII, J1708), 8 sensor inputs, Driver buzzer alert, GPS antenna, wireless antenna, Driver IDWireless Options (CDMA, Wi-Fi)Serial Connections: RS-232Fully Software Supported – OTA updates/Gateway/SDK

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Trip View OptionsVirtual Earth: Street View OpenStreets

Virtual Earth: Aerial View

MapPointInstalled on desktop PC

ESRI Maps

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Work Hours/Shifts

Early Shift Work HoursEmployees are assigned to one shift. Activity outside of these work hours can be reported uniquely. Note that no weekend activity is included in regular shift work so any weekend work would be considered After Hours unless these Work Hours tables are edited

Evening Shift Work Hours

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Payback Worksheet

Geotab customers have been positively impacted by reducing costs of operation in the short term – engine idling, reduction in self-insured claims, fleet operating costs and mileage reduction for fuel and mileage-related savings. These savings often conservatively present a 2 ½ to 1 savings to cost benefit. For every $1 invested monthly, a realized $2.50 is returned.

In addition, strategic savings in asset balancing, customer profitability, employee allocation are achievable.

While focusing on cost reduction and return on investment, the technology enables revenue growth through greater profitability of employees time. One Geotab customer has increased revenue by 50% without increasing the number of assets or employees of the company.

More strategic use of the data for government compliance or for data integration with third party applications is another key use of the Geotab system by customers.

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Engine Idling

DEFINITION: Engine is running, vehicle not moving

SETTINGS: Vehicle not moving set at 3 minutes 20 seconds (traffic light delays don’t count)Vehicle must be running (RPMs detected) There are no false positives – listening to the radio does not affect idling with Geotab

technology deployment

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Engine Idling as % of Driving Time

NO IDLING AND SAFETYMESSAGE DELIVEREDTO EMPLOYEES

Since delivering a positive communication to employees on the environment and health benefits of reducing idling during week 4, a noticeable reduction in engine idling hours was been recorded. Individual idling behavior of 89% needs to be managed through positive messaging first and then, through interactive email messages.

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Engine Idling as % of Driving Time

Baseline Average Idling Recorded at 52 h 30 Min for10 pilot vehicles (just under 6 hours per vehicle/wk)

For a service technician fleet, 8% driving time vs iding time is believed achievable and represents a target 1 hour of idling per vehicle per week.

When measuring the demonstrated reduced idling against the first 4 week average of 52 hours,30 minutes, employees saved :

9 hours 32 minutes of idling in Wk5 – 9.50 gallons of fuel10 hours 44 minutes of idling in Wk 6 – 10.75 gallons of fuel20 hours 14 minutes of idling in Wk 7 – 20.25 gallons of fuel.

The potential savings should these 10 employees achieve the target 8% is 40 gallons of fuel/week.

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Mileage KPI: Branch Management

DEFINITION: Geotab patented recording method for mileage accurate to 2% in all makes/years

SETTINGS: Analyze driving every second Record changes at 40 degrees when turning at low speedRecord changes at 14 degrees when on highwaySettings can be tailored to vehicle use to be as accurate as < 1%

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Miles DrivenThis example of 10 vehicles in pilot (2 in Orlando, 3 in Sarasota and 5 in Tampa).

The average for the combined 10 vehicles is 4,754 miles/week.

While Sarasota has 2 fewer vehicles in the field trial, the large territory means vehicles driver farther to serve customers. 654 miles

452 miles

377 miles

This chart more accurately reflects the per vehicle mileage - total of all vehicles for the branch/the number of vehicles

This chart is a useful tool when asset balancing or customer balancing - (moving vehicles between branches or acquiring new vehicles – or moving customer responsibility from one site to another).

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Mileage KPI: Customer Miles to Serve

DEFINITION: Geotab patented recording method for mileage accurate to 2% in all makes/years

SETTINGS: Analyze driving every second Record changes at 40 degrees when turning at low speedRecord changes at 14 degrees when on highwaySettings can be tailored to vehicle use to be as accurate as < 1%

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Mileage based KPIs

* IMPORTANT – Customer provided zone list is being audited.

Results will enable development of KPIs to optimize asset use, customer management and time management.

Second half field trial, we will review mile/customer time KPIs such as:

Average Miles per vehicle per customer visit Average Miles driven from home to first customer call/last customer call

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Time Management

DEFINITION: A 24 day includes: Overnight Parked Time, Driving Time, Customer Time, Office/Depot Time and Unknown Location Time.Assets parked at branches may be pooled and available 7/24 while assets at employee’s homes are available for the use of the employee

SETTINGS: Overnight Parked Time – zones are drawn around each vehicle’s overnight parking lotDriving Time – engine is on, vehicle is movingCustomer Time – zones are drawn (imported from dispatch/routing program)Office/Depot Time – locations have zones drawn around them Unknown Location – stops at any location that does not have a zone drawn

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Time and Customer Management

A typical week in a life of a service tech vehicle has:

2 days – no driving (weekends)2.5 hours of driving time daily0.5 hours for lunch daily1.5 hours of office/depot time weekly6 hours of daily productive time

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Time Measurement

Tampa data is skewed for the week – 1 vehicle not driven all week (parked at employee home)

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Time Measurement

Daily trips are recorded

After hours trips (morning departures/night arrivals) are highlighted in yellow“Zoned” stops are in greenIf unzoned –the address is shown – these stops will be reviewed to see if they are customer stopsStop Time, miles, excessive idling are detailed.

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Risk Management

DEFINITION: Score card summary of key driving, time, stop time and performance criteria

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Risk & Safety

CLAIMS INCIDENTS - 4500 vehicles tracked

GPS and in-vehicle speed alert Human Resources Actively

Reinforcing Policy

After focusing internally in risk areas including after hours use policy, WC claims investigation, speed, and other aggressive driving behaviors, an average annual $1,277 cost is realized.

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Risk & Safety

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Engine Management

DEFINITION: Active Faults are recorded along with Battery Health Monitoring

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Engine Management

Geotab Battery Health Monitor

SatJan 17

10:30PMBelow 11/5V

First Alert

SunJan 18

10:30PMBelow 10VNext Alert

MonJan 193:30PM

Below 8VWill NeedJumpstart

TuesJan 208:10AM

GetsJumpstart

After fuel, jumpstarts and electrical health (alternator and starter) represent one of the highest costs in operating a fleet and may result in lost productivity and customer satisfaction.

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Engine Management

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Customer Management

DEFINITION: “Zones” that are drawn around customer locations that have been importedCustomer locations provided to Geotab by latitude/longitude and by address

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Customer Management

Information can be combined with Servigistics data for actual vs planned performance.

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Employee Communications

DEFINITION: Immediate – in-vehicle communication using buzzer/lights affects driving safety Newsletters – engine idling/CO2 – appeal to the employee’s sense of teamwork and

participationCredible – the technology must be viewed as quality/credible data in order for Human Resources/Management to work with employees to enforce policy

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Recognize Employee AchievementTo achieve a target 8% idling score, regularly weekly employee communications can be issued to recognize the achievement of employees who have the lowest overall idling score. There have been some notable efforts made by employees to reduce idle times from their baseline average.

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Recognize Employee Achievement

PERSONAL INJURY (Seatbelt and Speed) and Engine Idling message delivered to

employees during WEEK 4

SEATBELT OFF WHILE DRIVING

SPEED INCIDENT > 75MPH

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Payback Worksheet

Using the example from this presentation, we have provided conservative payment numbers and Geotab monthly device rental program to estimate short term, no fixed term cost of technology.