Suffolk Family Carers Annual Review 2010

8/7/2019 Suffolk Family Carers Annual Review 2010

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www.suffolkfamilycarers.org

UK Registered Charity: 1069937 ANNUAL REVIEW 2010


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FAMILY CARERS NEED YOUR HELPPlease cut out and return to: Suffolk Family Carers (address overleaf)

Please come and get involved:

Name:

Address:

Email:

Telephone:

LOOKING FORWARDBrian Parrott, Chair, Suffolk Family Carers.

This year had always promised to be a prelude to a much more challenging

year for Suffolk Family Carers in 2010/11, regardless of the election results.

Writing this in autumn 2010, the prospects for 2011/12 and beyond feel

more worrying. Not so much for us as an organisation, but importantly forFamily Carers and the people for whom they care. So much of this care

is publically funded - whether through the voluntary sector, local government

or NHS.

Suffolk Family Carers exists to represent and advocate for the interests of thousands of individual Family

Carers across the county, mostly hidden in local communities, giving support privately and doing all sorts

of very personal caring tasks for relatives and friends. In the future Suffolk Family Carers will need to play

our part even more effectively. Sometimes it may mean us running or providing services directly to people,

perhaps in a different way to now, as long as doing so is compatible with our main objective.

We await the real detail of the Governments public expenditure plans for 2011/12 and beyond and

a fuller understanding of what new opportunities could ow from the Big Society initiative. At this time

it is imperative that the Trustee Board as well as the Chief Executive and staff are as ahead of the game

as we can be - picking up and interpreting signals, being exible in our thinking and willing to contribute

to new initiatives (or perhaps abandon old ones).

As Chair it is immensely reassuring to me, but more importantly to every Family Carer or potential

Family Carer in the County, that we have such a strong, willing and able group of Trustees and such

an able and forward looking Chief Executive and staff team. My huge thanks to all of them.

Board of Trustees: Brian Parrott(Chair), Andrew Moore (Vice Chair), David Eagles (Treasurer), Mary Ede,

David Johnson, Pat Leigh, John Hill, Ann Lewington, Terry Ward, Dennis Weston, Mark Wilson, Sue Thomas,

Jean Zoller.

Patron: Ruthie Henshall. Special Friends:Joanna Lumley, Nicky Slater, Becky Jago, Rob Dunger.

As a volunteer reception duties or at the Family Carers caf.

As a telephone befriender.

Become a business supporter or member of Suffolk Family Carers.

Help with fundraising or make a donation we have a new Community Fundraising Pack to help

you in your fundraising.


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2010 FINANCIAL REPORTStatement of nancial activities. For the year ended 31 March 2010.

INCOMING RESOURCES

Incoming resources from

generated funds:

- Voluntary income

- Activities for generating funds

- Investment income

TOTAL INCOMING RESOURCES

TOTAL2009 ()

1,857,644

47,239

49,218

1,954,101

TOTAL2010 ()

2,325,557

9,986

5,359

2,340,902

RESTRICTED()

2,222,982

9,971

2,232,953

UNRESTRICTED()

102,575

15

5,359

107,949

NET (OUTGOING)/INCOMINGRESOURCES BEFORE TRANSFERS

Transfers between funds

NET MOVEMENT IN FUNDS

Fund balances at 1 April 2009

Fund balances at 31 March 2010

All of the above results are derived from

continuing activities.

26,856

26,856

871,313

898,169

42,963

42,963

898,169

941,132

279,748

(187,128)

92,620

720,675

813,295

(236,785)

187,128

(49,657)

177,494

127,837

Where our money came from in 2008/09.

Suffolk County Council 69%

Lottery Funds 6%

NHS Suffolk 13%

Grants 3%

Fundraising &Donations 7%

Interest 2%

Reserves:

941,132

Un-restricted:

127,837 (14%)

Restricted:

813,295 (86%)

RESOURCES EXPENDED

Cost of generating voluntary income

Charitable activities

Governance costs

TOTAL RESOURCES EXPENDED

73,566

1,812,455

41,224

1,927,245

63,003

2,192,650

42,286

2,297,939

36,976

1,904,491

11,738

1,953,205

26,027

288,159

30,548

344,734

Please note Statement by Trustees

This information gives a summary of the

income and expenditure arising during the

year. It is reproduced from the full audited

nancial statements; a copy of which is

available from our Finance Team.14%

86%Statement by Ensors Chartered Accountants - In our opinion the summarisednancial statements are consistent with the full annual accounts


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In the Big Lottery Funds Peoples Millions competition 7,181 people voted for Suffolk Family Carers, and49,580 was won to create a caf providing a community resource where Family Carers can drop in to gain

information, access employment and volunteering opportunities and all kinds of support services. It is also

a wonderful space to socialise and share experiences with other Family Carers.

FAMILY CARERS CAF OPENS ITS DOORS

Joanna Lumley, Special Friend of Suffolk Family Carers.

Suffolk County CouncillorColin Noble popped by to meet Family Carers at the caf and listen

to their views on the various carer support services provided by the Charity.

I WAS DELIGHTED TO HEAR ABOUT THE OPENING OF YOUR NEWCAF FOR FAMILY CARERS AND HOPE IT IS A GREAT SUCCESS


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I cannot emphasise enough the positive nancial impact that Family Carers have on our society: without their

contribution, our services would face a far greater strain at a time when we must rely on strong communitiesmore than ever before.

County Councillor Colin Noble.

Portfolio Holder for Adult and Community Services, Suffolk County Council.

Suffolks multi-agency strategy for Family Carers - launched this year - sets out a compelling vision for

supporting and empowering Family Carers, whether young or old. Suffolk Family Carers plays a central role

in supporting this strategy.

Our close partnership working with Suffolk Family Carers is already reaping many rewards. This includes

facilitating much needed breaks and respite opportunities for Family Carers, and supporting Family Carers

to receive relevant information and guidance, helping them to live a life of their own, alongside their caring

responsibilities.

ALL OF THIS IS WHY SUFFOLK FAMILY CARERS IS SUCH A CRUCIAL AND VALUED-PARTNER FOR THE COUNTY COUNCIL.

SOMETIMES I THINK I LEAD A BUSY LIFE BUT I KNOW THIS IS NOTHINGWHEN COMPARED WITH THE HARD WORK AND DEDICATION THAT SUFFOLKSFAMILY CARERS DEVOTE TO LOOKING AFTER FRIENDS AND LOVED ONES


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WHO WE ARE AND WHAT WE DOSuffolk Family Carers is a well-established charity aiming to help family carers lead fuller lives by providing

a diverse range of services, support and recognition.

Our work as a charity is all about:

SPEAKING UP FOR FAMILY CARERS AND INFORMING THEM OF THEIR RIGHTS.

HELPING FAMILY CARERS TAKE A BREAK FROM CARING AND HAVEA LIFE OF THEIR OWN.

OFFERING FAMILY CARERS OPPORTUNITIES TO MEET AND GIVINGTHEM SOMEONE TO TALK TO.

GUIDING FAMILY CARERS TO LEARN NEW SKILLS, BUILDING SOCIAL CAPITAL

AND INVOLVING THEM IN LOCAL COMMUNITY LIFE.

I FEEL I HAVE A LIFE NOW

ALLOWED ME TO HAVE A COUPLE OF DAYS AWAY TO CATCHUP ON THE EVERYDAY MAINTENANCE OF MY OWN LIFE!

BEFORE BEING PUT IN TOUCH WITH SUFFOLK FAMILY CARERS, I FOUNDTHE STRESS OF BEING A FULL TIME CARER QUITE OVERWHELMING. I NOWKNOW THAT I CAN OBTAIN A FEW HOURS RESPITE TO RELIEVE THE STRESS

BY DOING SOMETHING FOR MYSELF.

GIVING FAMILY CARERS VITAL INFORMATION AND SUPPORTING THEMIN THEIR CARING ROLES.

I WAS BEGINNING TO FEEL SHORTOF HELP AND NOW FEEL SUPPORTED


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FAMILY CARERS IN SUFFOLK

FUNDRAISING HIGHLIGHTS FROM 2009/10

29% ARE MALE

71% ARE FEMALE

92% ARE AGED OVER 24

2% ARE AGED BETWEEN 16-24

6% ARE UNDER 16

95% ARE WHITE BRITISH

5% ARE FROM BLACK & MINORITYETHNIC BACKGROUNDS

(Based on inclusion & diversity survey, 2010).

Vital funds are being increasingly raised from community fundraising events including marathons, cycle

rides, sponsored swims, coffee mornings, cake sales you name it, we want Family Carers to be involved

and to benet from all of the marvelous charity events being held in our county. As ever, we are grateful

to all of those people who have participated in a challenge or event and have already donated to us.

We now have a new enthusiastic Fundraising Committee comprising of staff, trustees and volunteers with

support from Rob Dunger at BBC Radio Suffolk and our Patron Ruthie Henshall. Turning ideas into ac-

tion we have a fundraising pack to inspire and advise fundraisers and there will be home collection boxes

for small change available soon. Every penny matters to us this year and you can be assured that all monies

raised in the community will be well spent to support Family Carers.

Charity Festive Evening at Bourne Garden Centre/Suffolk Food Hall - Over 3,000 was raised

from a Charity Festive Evening held at Suffolk Food Hall and Bourne Garden Centre. Our Patron Ruthie

Henshall was a special guest and Rob Dunger from BBC Radio Suffolk was our master of ceremonies for

the evening. We were entertained with live music from the Heebee Geebees and the Family Carers choir

and there was a rafe and auction of celebrity signed Christmas baubles Joanna Lumley signed one for

us too and her continued support is much appreciated.

Fashion Show at Holbrook Village Hall A fashion morning to raise funds for Suffolk Family Carers

and the Holbrook Church Fabric Fund was held at Holbrook Village Hall. Volunteers modelled pieces fromthe Artichoke Collection (www.artichokecollection.co.uk) and the audience had an opportunity to browse,

try on and purchase outts. The event was well attended and also supported by cosmetics and accessories

stands. Over 600 was raised to be split between the two causes.


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SUFFOLK FAMILY CARERS RUN A WIDE RANGE OF TARGETEDPROJECT WORK FOR FAMILY CARERS AND IT IS IMPOSSIBLE TO DOJUSTICE, IN A SHORT ANNUAL REVIEW DOCUMENT, TO THEIR MANYACHIEVEMENTS DURING THE YEAR HERE BELOW ARE JUST A FEWKEY SERVICE AND PROJECT AREAS.

HELPING FAMILY

CARERS TO LIVE

FULLER LIVES

Carers Week 2010 Celebrations with special guest Nicky Slater


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8% of Family Carers in Suffolk are under 24. We want to enable children and young people with

care-giving responsibilities to full their potential. By working in partnership with young people, their

families and other agencies we help them to achieve this - providing information, support and training,

and promoting informed choice.

One of our main projects BOOST has involved taking Young Carers on a three day/two night break

from their caring role, involving them in peer support groups looking at the issues that affect them as

a Young Carer. We use Activity Centres where the Young Carers sleep, have all their food and take part

in a number of activities such as canoeing, abseiling, archery & orienteering to name just a few; plus

organised team games to enable them to get to know each other better.

Half of each day is spent working in small groups with the BOOST Co-ordinator. This time is spent

talking about how caring makes me feel; getting to know other Young Carers in a similar situation and

also looking at coping strategies and how to take better care of themselves. Within the session on coping

strategies we also work with the Young Carers to ensure that they develop their support network includingtelling someone at school.

We want to ensure that Family Carers in Suffolk have access and full knowledge of services available to

them and those that they care for.

Our team of carer support and advocacy workers, each covering a local area, support and guide Family

Carers so that they can feel less isolated, be able to have a break from their caring role and look after their

own physical and mental well being. They assess needs, set up support groups and events.

BOOSTING YOUNG CARERS

ADULT CARERS SUPPORT

We provide a service to Family Carers within the hospital setting. Working closely with ward staff, social

care staff, and in hospital forums we ensure that Family Carers are supported during their hospital stay.

By providing support and information to Family Carers during times of increased pressure and change,

it is hoped that they will be enabled to continue in their caring role should they wish to, and to make

informed choices that will enable them to maintain their own health and well-being. Three hospital bases

are covered: Ipswich, Waveney and West Suffolk

HEALTH AND SOCIAL CARE SUPPORT

ITS HARD FOR ME TO GET BREAKS LIKE THIS

I LEARNT STRATEGIES FOR CALMING DOWNAND I CAN TELL PEOPLE MY PROBLEMS

I DONT HAVE ASMANY WORRIES NOW


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This project pays for care to the person being looked after to allow 530 Family Carers a break from theircaring role, enabling them to participate in local events, take up exercise, have a short break away or have

some quality time with family or friends.

This year the project helped Family Carers all over Suffolk have 3600 separate breaks.

95% of Family Carers in a recent evaluation said that using the Flexible Respite Project had given them

the opportunity to improve their health and wellbeing.

The project in partnership with Age Concern - also works to support Family Carers who are looking

after a younger person with dementia (under 65) so they can gain a break from their caring role.

IT IS A LIFE SAVER! AND THE ONLY WAY I COULD KEEP ON GOING

BECAUSE OF THIS PROJECT I WAS ABLE TO REALISE A DREAM ANDGO BACK TO MY FAMILY HOME IN SCOTLAND. THIS HAS MADE MEFEEL LIKE A NEW PERSON. I FEEL I CAN COPE A LOT BETTER

The Centre is the central resource in Suffolk for Family Carers to access information, support and training

and education. It allows us to develop outreach opportunities with partner organisations that would enable

the service to be taken into the more rural areas of the County. The centre enables us to promote outreach

activities and offer a befriending project, like Talk & Support.

A programme of training days, information days and regular therapy sessions, have been very well

attended and have enabled Family Carers to be better supported and informed.

Through various projects we offer training and education sessions to Family Carers to help them

overcome barriers to learning and facilitate return to future employment. We help with condence

building, CV writing and information sessions that inform them of opportunities to improve their skills

when they are ready to return to the workplace.

SUFFOLK FAMILY CARERS CENTRE

TRAINING AND EDUCATION

FLEXIBLE RESPITE PROJECT


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Betty lives in rural Suffolk caring for her husband who had suffered a stroke, and

experiencing depression and anxiety. Betty is unable to drive and also has Arthritis

which makes it difcult for her to go out on her own.

She was matched with Amanda, a Talk and Support volunteer, and received weekly

telephone calls from her. Amanda provided emotional support to Betty, as she cared

for her husband. Betty found it very difcult to see her husband so weak, and really

valued having someone to talk to about her feelings and how things were going.

CASE STUDY: BETTY AND AMANDA

Sadly, Bettys husband died but

Amanda continued to phone Betty

once a week to support her through

her time of bereavement.

Betty is now doing well, and is

adjusting to living on her own.

She has just started volunteering

for Talk and Support as she wanted

to help someone in the same way

that Amanda helped her.

SUFFOLK FAMILY CARERS GAVE ME A SHOULDER OF

SUPPORT WHEN THINGS BECAME DIFFICULT. I KNEW THATWHEN THE PHONE RANG ON A THURSDAY, A FRIENDLY VOICEWAS THERE TO LISTEN AND ASSURE ME I WAS DOINGEVERYTHING I COULD TO HELP MY HUSBAND. SADLY HE DIED,BUT SUFFOLK FAMILY CARERS OFFERED ME SUPPORT FORSEVERAL MONTHS AFTERWARDS. ALWAYS THE SAME FRIENDLY

VOICE, WILLING TO LISTEN AND OFFER SUPPORT. THANK YOUSUFFOLK FAMILY CARERS

In Bettys own words:


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SUFFOLK FAMILY CARERS CHIEF EXECUTIVE, JACQUI MARTIN, MAKESA CLARION CALL FOR FAMILY CARERS TO BE VALUED AND SUPPORTED

The challenge is now on to ensure that, with the nancial challenges the country faces, Family Carers

of all ages are not forgotten, but supported, empowered and involved in developing services that enable

them to continue in their role. They must have a choice as to the task they undertake, a choice whether to

employ help and also, in some cases, a choice not to take on that caring role.

Saving the country billions of pounds each year, Family Carers have been called the hidden army or the

shadow health and social care service.

Supporting carers correctly is the most cost-effective way of saving money; it prevents crisis intervention,

inappropriate admission to hospital and delayed transfer of care. Without support, Family Carersphysical and mental health is put at risk and Young Carers have difculties at school.

THIS YEAR WE HAVE HELPED 11,107 OF THEM.

FAMILY CARERS SAVE THE UK AND THE LOCAL SUFFOLK ECONOMYBILLIONS OF POUNDS EACH YEAR.


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1,512

Total number of face-to-facecontacts with Family Carers

350Number of Young Carers actively supported

10,487Total number of 1:1 telephone

calls to Family Carers

,137otal number of Young Carers

e are in contact with

1,107otal number of Family Carers

e are in contact with

Ruthie Henshall, Patron


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,638otal number of new Family Carer referrals

,382umber of Family Carers

ctively supported

345Family Carers from minority

ethnic communities helped

69

hilst supporting Family Carers the charity has workedith 269 other voluntary and statutory organisations.

The Caring with Condence Team

95%of all charity income goes on directservices to Family Carers


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Many Family Carers ignore their own health and well-being because they have neither the time nor the

money to do otherwise. If I want to go to my GP I just go. But Family Carers sometimes have to pay for

someone to sit with the person they care for so they can go to the doctor. You have to pay for respite if you

need an operation and need to recover; you have to pay for a replacement if you want to take a holiday.

Family Carers want to be recognised and valued, supported and listened to; to be informed of their rights

and entitlements; to be supported to maintain their own health and to have a life outside caring.

So now the challenge starts again. Family Carers are everyones responsibility. We need to ensure they

have the right information and support as early as possible and that they have a choice as to whether to

care or not and to stay in work or not. We need to ensure employers are sensitive to their needs, that

services are available and exible and that families are not forced into nancial disadvantage.

So the challenge is on - to support that hidden army in a positive way. Here at Suffolk Family Carers - withall our partners, Trustees, staff and volunteers - we do just that.

EARLY SUPPORT AND RECOGNITION IS KEY - PREVENTION IS CHEAPERTHAN CRISIS INTERVENTION.

GO TO:WWW.SUFFOLKFAMILYCARERS.ORG

OR TELEPHONE 01473 835400FOR MORE INFORMATION ABOUTALL OF THE CHARITYS PROJECTAND WORK ACTIVITIES.

FAMILY CARERS SHOULDCONTACT OUR HELPLINE:0844 225 3099(MONDAY - FRIDAY 9AM TO 4PM)


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FAMILY CARERS HELPINE:0844 225 3099

Suffolk Family Carers

Units 6 & 8 Hill View Business Park

Old Ipswich Road, Claydon

Suffolk IP6 OAJ

T: 01473 835400

F: 01473 835444

E: [email protected]

www.suffolkfamilycarers.org

Registered UK Charity No: 1069937 and a Company Limited

by Guarantee registered in England No: 3507600

Printed on 100% recycled paper

Designed & produced by www.egconsulting.co.uk & www.jordanblyth.com

Photographs: Rena Mayoff, Mark Ereira-Guyer, as supplied.

Paul Burstow, Minister for Care Services,Department of Health, 2010

CARERS WILL STAY FIRMLY ON THE GOVERNMENTS RADAR.THE FINANCIAL OUTLOOK MAY BE STORMY BUT BY WORKINGTOGETHER, BY THINKING CREATIVELY AND BY FOCUSING ONPRIORITIES WE CAN ACHIEVE MORE RECOGNITION, MORE SUPPORT,A BETTER LIFE, AND A BRIGHTER FUTURE FOR CARERS

YOUR HELP RELIEVESTHE STRAIN AND ANXIETY

I HAVE AS A CARER

Family Carer

WITHOUT FLEXIBLE RESPITE I WOULDNOT HAVE ANY TIME OFF AT ALL.

I FEEL I HAVE A LIFE NOW

Family Carer

Suffolk Family Carers Annual Review 2010

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