Sudath Nutri Plusn

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    APPENDICES

    Appendix One

    AIM of the company

    Expanding without boundaries - Management driven with a conscientious approach

    Values of the company

    A better tomorrow for future generations

    Motivated by a passion for perfection

    Tradition, innovation and creativity all our most valuable assets

    Offering our customers products that contribute to health, vitality, happiness

    and satisfaction. Corporate Social Responsibility a constituent in the fabric of our

    Company

    Our greatest strength is our employees; their development within the company and

    cementing the oneness of the Munchee Family values and ambitions

    The environment is our concern and its active protection an essential duty

    Appendix Two

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    Field survey Questionnaires

    (Please note that the information sought here is purely for academic Purpose)

    Customer Field survey Questionnaires

    Part A: General Information

    1. District :

    2. Age :1. 0-12 2. 13-25

    3. Above 26

    3. Residential sector:

    1. Urban 2. Rural3. Estate

    Part B: Product Mix,

    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    4 I am satisfy with the existing Nutri Plus taste5 I feel more comfortable with Nutri Plus product Quality6 Package keep the product freshness well7 I can easily identify Nutri Plus as a cereal bar,

    immediately it see8 I feel that Nutri Plus can fulfill my hunger and needed

    energy9 I am fully aware about the Nutri Plus brand Name10 Product size is fair and enough

    11 I expect energy from cereal products

    Your perception on Nutri Plus product

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    Part C: Price Mix

    Put () in the relevance cage

    1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    12 I am considering prices when purchasing Nutri Plus

    13 I am willing to pay Rs. 10 for Nutri Plus14 I am comparing the Nutri Plus price with other product

    prices15 I am prefer to get free issues with the product

    Your perception regarding price of Nutri Plus product

    Part D: Promotional Mix

    Put () in the relevance cage

    1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    16

    I have espoused and remember the Nutri Plus advertisement

    17

    I can know the benefits of Nutri Plus via advertisements

    18

    I usually pay my attention to the bill boards, cutouts,holdings, product placements, posters

    19

    I have seen Nutri Plus bill boards, cutouts, holdings, productplacements, posters

    20 I appreciate public relation activities

    21

    I have seen, hear and remembered Nutri Plus public relationactivities

    Your perception regarding promotional activities of Nutri Plus

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    Part E: Place Mix

    Put () in the relevance cage

    1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    Your perception regarding distribution of Nutri Plus

    ....

    Part F: Other Factors,

    Put () in the relevance cage

    1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    24

    I am satisfy with the CBL Products

    25

    I know Nutri Plus is as a CBL Product

    26

    I usually purchase small amount of product units

    Your suggestions on Nutri plus Product Development

    27. I Purchase Nutri Plus as a,

    Energy Bar

    Snack

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    1 2 3 4 5

    22 I can easily buy Nutri plus at the nearest shops23 I am prefer to buy Nutri Plus at retail outlets

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    Fulfill HungryTaste

    28. From where you decide to buy the product,

    Decide, at homeDecide, when feel hungry or energy requireDecide, when see product

    29. Promotional campaign of Nutri Plus, stimulates customers to purchase and consumethe product

    YesNo

    If No, due to

    AttractivenessRelevanceRememberInformationInsufficient campaign

    30. Do you recommended another consumer to purchase Nutri Plus

    YesNo

    Due to,

    Benefits ( Nutrition)Product qualityTasteConvenienceSize

    31. Are you interesting in Advertisements,

    YesNo

    If yes, what type of Advertisements?FunnyDetailedSensitive

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    Celebrities

    32. You decide product price by,

    Quality

    SizeBrand NameCross Product pricesComparing competitors price

    Field survey Questionnaires

    (Please note that the information sought here is purely for academic Purpose)

    Dealers Field survey Questionnaires

    Part A: General Information

    Put () in the relevance cage1. Age limit of purchasing high volume of product

    1. 0-122. 2. 13- 253. 3. Up to 26

    2. Residential sector:

    1. Urban2. Rural

    3. Estate

    Part B: Product Mix

    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    1 Product quality can keep consistently up to the expire date

    2 Customers are asking about product using its Brand Name3 This is a fast moving product

    4 Can satisfy with the product size

    5 Pieces in the secondary packages are enough

    Part C: Price Mix

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    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    1 Consumers are always price sensitive

    2 Consumers comparing price with other cross products3 Prefer to take price discounts4 Price of the product is fair

    Part D: Promotion Mix

    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    1 Consumers are aware of Nutri Plus product

    2 Have a good knowledge on the product3 I am satisfy with the promotional effort

    4 Sales force provide required details about the product

    Part E: Place Mix

    Put () in the relevance cage

    1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    1 Can easily purchase product if needed

    2 In stores, sufficient stock is available

    Part F: Other Factors

    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree

    1 2 3 4 5

    1 Have a good image about CBL products

    2 Consumers are consistently asking for CBL Products

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    Management Team survey Questionnaire

    (Please note that the information sought here is purely for academic purpose)

    Part A: General Information

    1. Position.......................................................................................................

    Part: B Information on Performances of the Nutri Plus Product

    Put () in the relevance cage1-Fully Disagree, 2- Disagree, 3- Neither agree nor disagree, 4- Agree, 5- Fully Agree1) Growth of Nutri Plus

    1 2 3 4 5

    a Revenue of Nutri Plus is being gradually increased

    b The profit of Nutri Plus is being gradually increased

    c The Nutri Plus business is being gradually expanded

    (from one business to several areas)

    d The ability to face the market competition was improved

    e Have met some business achievements

    Comments on Nutri Plus growth2) Profitability of Nutri Plus

    1 2 3 4 5

    a Highly profitableb Profitable

    c Not profitable and not losing money

    d Losing money

    e Highly losing money

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    Comments on profitability of Nutri Plus..

    3) Employees on Nutri Plus

    Number of employees during last 5months

    1st

    Month2nd

    Month3rd

    Month4th

    Month5th

    Month

    a 10-19

    b 20-99

    c 100-499

    d 500-999

    e Over 1000

    Comments on employees on Nutri Plus..

    4) Is there any competition on Nutri Plus from the Market

    Yes

    No

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    Appendix Three

    Awards Won by CBL 2000 - 2010

    Year 2010/2011

    Year 2009/2010

    1. NCE Export Awards - Agriculture Value Added/Extra Large Category Bronze

    2. CNCI Industrial Excellence Awards National/ Extra Large Bronze

    3. National Business Excellence Awards Best Capacity Builder - Silver

    4. National Business Excellence Awards Extra Large Category - Gold

    5. National Business Excellence Awards Manufacturing - Food & Beverage Category -

    Gold

    6. National Business Excellence Awards Overall - Gold7. Best Ten Corporate Citizen

    8. Best Ten Corporate Citizen Customer & Supplier Relations Gold

    9. SLIM Brand Excellence Awards Innovative Brand of the Year Bronze - Ritzbury

    10. SLIM Brand Excellence Awards Best New Entrant of the Year Bronze

    Munchee Chocolate Marie

    11. SLIM Brand Excellence Awards Product Brand of the Year Bronze Tiara

    12. SLIM Brand Excellence Awards Local Brand of the Year Bronze Tiara

    13. SLIM Brand Excellence Awards Export Brand of the Year Silver - Munchee

    14. SLIM Brand Excellence Awards CSR Brand of the Year Silver Munchee

    15. SLIM Brand Excellence Awards Local Brand of the Year Gold Munchee

    16. SLIM Brand Excellence Awards Product Brand of the Year Gold Munchee

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    17. Agribusiness Awards National Award Large Category for Best Agribusiness

    Silver Samapsoha

    18. Agribusiness Awards National Award Large Category for Food Processor Silver

    Samapsoha

    19. 5 S Productivity Awards Central Province 2nd Place Samaposha

    20. National Productivity Awards Manufacturing Sector Medium Scale -Western

    Province Certificate of Special Commendation - Convenience Foods

    21. National Productivity Awards Manufacturing Sector Medium Scale -National

    Level Certificate of Commendation Convenience Foods

    22. CNCI Industrial Achievers Awards Manufacturing Large Scale - Silver

    Convenience Foods

    Year 2008/2009

    23. Presidential Export Awards Food & Beverage Gold

    24. NCE Export Awards Agriculture Value Added/Extra Large Category Gold

    25. NCE Export Awards Agriculture Value Added/Most Outstanding Exporter Gold

    26. NCE Export Awards Best Sri Lankan Brand Exporter

    27. Best Ten Corporate Citizen

    28. Best Ten Corporate Citizen Customer & Supplier Relations Gold

    29. National Business Excellence Awards Excellence in Capacity Building - Silver

    30. National Business Excellence Awards Excellence in Business & Financial

    Performance - Silver

    31. National Business Excellence Awards Extra Large Category - Silver

    32. National Business Excellence Awards Food & Beverage Category - Gold

    33. National Business Excellence Awards Overall - Silver

    34. SLIM Brand Excellence Awards Innovative Brand of the Year Bronze Ritzbury

    35. SLIM Brand Excellence Awards Innovative Brand of the Year Silver - Tiara

    36. SLIM Brand Excellence Awards Export Brand of the Year Gold - Munchee

    37. SLIM Brand Excellence Awards CSR Brand of the Year Gold Munchee

    38. SLIM Brand Excellence Awards Local Brand of the Year Silver Munchee

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    39. SLIM Brand Excellence Awards Product Brand of the Year Bronze Super

    Cream Cracker

    40. SLIM Brand Excellence Awards Product Brand of the Year Gold Munchee

    41. SLIM Brand Excellence Awards CSR Brand of the Year Gold Munchee

    42. National Agribusiness Awards Large Category Processor Gold Samaposha

    43. National Productivity Awards Medium Scale Manufacturing Category First Place

    (Western Province) Second Place National Level - Lankasoy

    Year 2007/08

    1. ISO 22,000 Food Safety Management Certification

    2. Presidential Export Awards Food & Beverage - Gold

    3. NCE Export Awards Agriculture Value Added Extra Large Category Gold4. NCE Export Awards Most Outstanding Exporter Gold

    5. Innovative Brand of the Year Gold (Ritzbury)

    6. Local Brand of the Year Silver Munchee Super Cream Cracker

    7. Product Brand of the Year Silver Munchee Super Cream Cracker

    8. Product Brand of the Year Bronze Munchee

    9. International Brand of the Year Silver Munchee

    10. Best New Entrant of the Year Silver Popit

    11. Innovative Brand of the Year Silver Tiara

    12. ISO 9001:2000 Quality Management system ( CBLF )

    13. ISO 9001:2000 Quality Management System ( SFL )

    14. National Productivity Award Merit (SFL )

    15. National Productivity Award Western Merit

    16. NIBM Quality & Productivity Award (SFL)

    17. Taiki Akimoto 5S (SFL)

    18. Most Innovative Brand Food Processors Assn. (PFL)

    Year 2006/07

    1. Super Brand Award - Munchee

    2. Product Brand of the Year Bronze (Lankasoy)

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    3. Best New Entrant Silver (Tiara)

    4. CNCI Industrial Achievers Award Silver (Munchee)

    5. NCE Export Awards Agriculture Sector Value Added Extra Large Category

    Silver

    Year 2005/06

    1. CNCI Achievers of Industrial Excellence Gold

    2. NCE Exports Award Agriculture Value Added Extra Large Gold

    3. NCE Exports Award Most Outstanding Exporter Extra Large Gold

    4. NCE Exports Award Overall Silver

    5. Best Corporate Citizens Awards Ten Best Corporate Citizens

    6. Best Corporate Citizens Award Winner of Customer Relations7. International Brand of the Year Merit (Cecil)

    8. Local Band of the Year Silver

    9. Product Brand of the Year Gold

    10. National Quality Award 2005 Extra Large Category - Gold

    Year 2004/05

    1. Food Awards of Excellence 2003 Confectionary - Large Category Gold

    2. NCE Exporter Awards 2003 Extra Large Category Silver

    3. CNCI Achievers of Industrial Excellence 2004 - Large Category Gold

    4. Best Corporate Citizens Awards 2004 Merit Award

    5. International Food safety Certification HACCP Hazard Analysis and Critical Control

    Points

    6. Brand of the year Gold Munchee Super Cream Cracker

    7. Product Brand of the Year Gold Munchee Super Cream Cracker

    8. Product Brand of the Year Silver Munchee

    9. Product Brand of the Year Bronze Ritzbury

    10. Turnaround Brand of the Year Gold Munchee Ginger

    11. Local Brand of the Year Merit (Silver) Munchee

    12. Innovative Brand of the Year Merit (Silver) Munchee

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    Year 2003/04

    1. SLS Quality Certification System

    2. NCE Export Awards Bronze

    3. National Award for Export Excellence Silver

    4. CNCI Industrial Excellence Award Silver

    5. Product Brand of the Year Bronze (Lankasoy) SLIM Brand Excellence

    6. Product Brand of the Year Silver SLIM Brand Excellence

    7. Product Brand of the Year Gold SLIM Brand Excellence

    8. Innovative Brand of the Year SLIM Brand Excellence

    9. Turnaround Brand of the Year (Lankasoy) SLIM Brand Excellence

    10. Local Brand of the Year SLIM Brand Excellence11. Brand of the Year SLIM Brand Excellence

    Year 2002/03

    1. NCE Export Awards Silver

    2. Product Brand of the Year Gold

    3. Product Brand of the Year Silver

    4. ISO 140001 Environmental Management System Certification

    Before 2000

    1. 6th International Food Awards

    2. NCE Exports Awards Merit Award 1989

    3. Excellence in Packaging 1995

    4. NCE Export Awards Merit Award 1997

    5. NCE Export Awards Merit Award 1998

    6. National Productivity Awards Merit Award 1998

    7. NCE Export Awards Merit Awards 1999

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