Successful Project Management

Justice, E-Government, & the Internet

June 28, 2000 – Dallas, Texas

Lawrence P. Webster

Project:A temporary endeavor undertaken to create a unique product or service.

Project Management:

The application of knowledge, skills, tools, and techniques to project objectives to meet stakeholder needs and expectations.

Knowledge Areas: Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management Integration Management

Disclaimers:Substantive DifferencesSize DifferencesComponents are IntegratedOver-simplified Examples

Project Management Context:Project Phases and Life CycleStakeholdersLeadership SkillsGeneral Management SkillsCommunications Skills

Project Phases and Life Cycle:Divide Project into PhasesBetter Management ControlReview Deliverables and PerformanceFast-tracking

Example of Project Phases:Conceptual DesignDetailed DesignCoding and TestingTraining and DocumentationDeployment

Stakeholders: Individuals and OrganizationsActively Involved in Project Interests Affected by Project

Leadership Skills:Vision and StrategyEstablishing DirectionAligning PeopleCommunicatingNegotiatingMotivating and Inspiring Influencing OrganizationsOvercoming Barriers to Change

General Management Skills:PlanningFinance and AccountingPersonnel AdministrationTechnologyOrganizational DevelopmentDelegationTeam BuildingConflict ManagementSolving Problems

Communications Skills:WritingListeningSpeakingPresentingMedia RelationsMeeting Management

Scope Management: InitiationScope PlanningScope DefinitionScope VerificationScope Change Control

Key Inputs, Tools & Techniques, and Outputs:Product DescriptionProject CharterScope StatementWork Breakdown Structure (Microsoft

Project)Formal AcceptanceScope Management Plan

Time Management:Activity Definition (Microsoft Project)Activity Sequencing (Microsoft Project)Activity Duration EstimatingSchedule DevelopmentSchedule Control

Key Inputs, Tools & Techniques, and Outputs:Activity ListNetwork DiagramProject ScheduleSchedule Management Plan

Cost Management:Resource PlanningCost EstimatingCost BudgetingCost Control

Key Inputs, Tools & Techniques, and Outputs:Resource RequirementsCost EstimateCost Baseline or Spending Plan

(Microsoft Excel Documents)Cost Management Plan

Quality Management:Quality PlanningQuality AssuranceQuality Control

Key Inputs, Tools & Techniques, and Outputs:Quality Management Plan

Human Resource ManagementOrganizational PlanningStaff AcquisitionTeam Development

Key Inputs, Tools & Techniques, and Outputs:Role Assignment Matrix (Microsoft

Word)Staffing Management PlanOrganizational ChartProject Team Directory

Communications Management:Communications Planning Information DistributionPerformance ReportingAdministrative Closure

Key Inputs, Tools & Techniques, and Outputs:Communications Management PlanProject RecordsPerformance ReportsChange RequestsProject ArchivesFormal AcceptanceLessons Learned

Risk Management:Risk IdentificationRisk QuantificationRisk Response DevelopmentRisk Response Control

Key Inputs, Tools & Techniques, and Outputs:Risk Management PlanChecklistsContingency PlansReservesContractual Terms

Procurement Management:Procurement PlanningSolicitation PlanningSolicitationSource SelectionContract AdministrationContract Close-out

Key Inputs, Tools & Techniques, and Outputs:Procurement Management PlanProcurement DocumentsProposalsContractContract FileFormal Acceptance and Closure

Integration Management:Project Plan DevelopmentProject Plan ExecutionOverall Change Control

Key Inputs, Tools & Techniques, and Outputs:Project PlanLessons Learned

Management Processes: Initiating ProcessesPlanning ProcessesExecuting ProcessesControlling ProcessesClosing Processes

ScopePlanning

ScopeDefinition

ActivityDefinition

ResourcePlanning

ActivitySequencing

DurationEstimating

CostEstimating

ScheduleDevelopment

CostBudgeting

PlanDevelopment

QualityPlanning

CommunicationsPlanning

RiskIdentification

RiskQuantification

ResponseDevelopment

OrganizationalPlanning

StaffAcquisition

ProcurementPlanning

SolicitationPlanning

For More Information: Search Group, Incorporated

www.search.org National Center for State Courts

www.ncsc.dni.us Project Management Institute

www.pmi.org International Standards Organization

www.iso.org Software Engineering Institute

www.sei.cmu.edu Center for Technology in Government

www.ctg.albany.edu

Successful Project Management

Or How to Ruin the Lives of Others

for Fun and Profit!