SUCCESSFUL IMPLEMENTATIONS OF DASHBOAD/SCORECARDS-

CREATING EFFICIENCY & BETTER INSTITUTIONAL ANALYSIS

John Rome, Deputy CIO, Arizona State UniversityMay 18-20, 2016

Ho Chi Minh City, Vietnam

Panelists

Dr. Bui Hoai Thang, Deputy Head,

Office of Academic Affairs, HCMC University of Technology

Ms. Pham Thi Thu Suong, Deputy Head of

Academic Affairs Office, HCMC University of

Technology & Education

Review - What is a Dashboard?A dashboard is a report interface that, somewhat resembling an automobile's dashboard, organizes and presents information in a way that is easy to read and understand.

In Vietnam, “Motorbike” Dashboard

Dashboards Helps One Manage

Dashboard Defined Dashboards are simply a series of graphs,

charts, gauges, or other visual indicators that a person has chosen to monitor, some of which may be strategically important, but others of which may not. They typically display near real-time changes to tactical information and are often delivered via the Internet and usually offer the ability to drill through top-level information into supporting data.

Educating for Several Years in VN

Dashboard Pilots Started in 2015 3 Schools Participating in Dashboard Pilot

Progress Being Made at All Three Institutions 3 ASU Visits in 2015 2 ASU Visits in 2016

Visits to Institutions Included… Education around Data Warehousing/

Dashboards Technology Discussions

– Database and Other Tools (ETL, etc.)– Cloud Technology and other Options

Requirements Gathering Discussions Around Dashboards Making

Impact Best Practices and Project Planning Purchased Books and Other Training

Working Sessions

MOIT Survey – Microsoft Use High

Secured Microsoft “Azure” Grant

Cloud is Being Explored as Option

MS PowerBI - Dashboard Option

DASHBOARD DEVELOPMENT PROGRESS

HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY

Thang H. BuiDeputy Head, Office of Academic Affairs

GOALS

• To give access to information and data of HCMUT • to the University Leaders/Staffs/Lecturers with minimal barrier.

• Dashboard are primarily used for operational reporting needs• although could be used for Strategic and tactical usage.

• Dashboard may also be used to give fact/figures about HCMUT to the public

• Easy to use• Users shouldn’t have to learn SQL or programming languages • Data can also be downloaded into spreadsheets

22Reference: Purpose of ASU dashboards

DASHBOARD CATEGORIESCATEGORY ACCESS INFO UPDATING

Facts/Figures Public- No. of Students / Staffs- No. of Faculties/Centers- Surveys- …

1-2/year& on demand

Operational Information

Staffs/Lecturers with

permissions

- Room usages- Course registering- Student performance- Retention- Lecturer performance- Payrolls- …

Daily/Regularly

Strategy reports Leaders

- Financial report- Faculty reports- …

Daily/Regularly

SOME SCREEN SHOTS

COURSE REGISTERING COURSE GRADING

TUITION FEE PAYMENTS

LECTURE HOUR MISSING

ROOM USAGES

STUDENT ADMISSIONS

FROM SURVEYS

https://app.powerbi.com/view?r=eyJrIjoiMTJiYWI5NDctZDMxMi00ZjlhLTk3MWItYjYwNGNjZGU2MmZhIiwidCI6IjU0Njg2ZDFlLTdkOTktNDY0NS05NDE5LWYwNTg1ZjlkNjIxOCIsImMiOjEwfQ%3D%3D

FROM SURVEYS

https://app.powerbi.com/view?r=eyJrIjoiZDFhMDEzYjQtN2JlMy00M2YzLTg1OWUtYmRkOWVlZTY0MTc2IiwidCI6IjU0Njg2ZDFlLTdkOTktNDY0NS05NDE5LWYwNTg1ZjlkNjIxOCIsImMiOjEwfQ%3D%3D

NEXT STEPS

More dashboards

Student performances

Retention

Lecturer/Staff performances

…

Go live this year (2016)

UTE – Dashboard(State 1)

Members - Times

Members: Dr. Ngo Van Thuyen - Leader (steering)

Mr. Nguyen Ming Dao - charge Data Warehouse

Mr. Vu Van Viet - extracted data into the Data Warehouse

Ms. Pham Thi Thu Suong - extracted data into the Data Warehouse

Mr. Nguyen Huu Trung - Responsible for managing code and group code

SV. Nguyen Le Quoc Bao - Charge code

SV. Ho Kim Duy - Charge code

Duration: 04 month (4/2015 – 7/2015)

The models

Data WareHouse

DashboardWebsite

Data Analysis

ToolsDatabase

Import, Process

Dashboard Website is an application that displays the results of analysisdatas and provides analysis tools for each logon user.

A website designed for dynamic data helps the operator does not needmore IT knowledge to do it efficiently.

Website address: http://dashboard.hcmute.edu.vn

Website management is decentralized and groups: admin, department,faculty, students, staff and visitors with personalized self from rightsgroups.

Website features dynamic data generated from data analysis tools takeover.

Website tao is the system of multi-level directory tree automateddirectory tree helps to manage effectively.

Website beautiful interface.

Some Pages1. Index (User Guest)

Some Pages2. Back end (UserAdministrator)

Some Pages3. Leaders Page (does not have administrator page)

Some Pages4. Student Pages

Some Pages5. Menu Management Page

Some Pages6. Tuyển sinh -> Số lượng nhập học theo tỉnh

Some Pages7. Tuyển sinh -> Bậc, Hệ, Ngành

Some Pages8. Thông tin SV – HV -> Số lượng người học theo học kỳ

Some Pages9. Thông tin SV – HV -> Số lượng học viên theo độ tuổi

Some Pages9. Học vụ sinh viên -> Theo dõi tiến độ học tập của SV

Some Pages9. SV-HV tốt nghiệp -> Theo đợt

Analysis Tools enables department staff caninstall and execute analyzing the datacharting related.

The Analysis Tools is designed friendly andhelp user analyze different types of graphsfor each purpose, request.

The Analysis Tools can export files to importinto the Dashboard Website to display foreach user.

Contact Information for UTE Team

Master Nguyen Huu TrungFaculty of Information Technology

University of Technical Education HCMCwebsite:www.baigiai.vn

Email: trungnhspkt@gmail.com; trungnh@fit.hcmute.edu.vn

Master Nguyễn Minh ĐạoFaculty of Information Technology

University of Technical Education HCMCEmail:daonm@fit.hcmute.edu.vn

Questions for Panelists?

Dr. Bui Hoai Thang, Deputy Head,

Office of Academic Affairs, HCMC University of Technology

Ms. Pham Thi Thu Suong, Deputy Head of

Academic Affairs Office, HCMC University of

Technology & Education

Thanks to our Translators!

Thank You

John Rome– Deputy CIO, Arizona State University– John@asu.edu

2016 Leadership and Best Practices Forum