Success with SharePoint
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Transcript of Success with SharePoint
2011 Technology Conference & Expo
SharePoint:The good, the bad, and the
ugly
12/7/11 3:15PMHub Tag: #Tech11 LS2
John Stover
Agenda
•What is SharePoint?•How is it being used today?•Plan for success• Ensure failure•Discussion
What isSharePoint?
What is SharePoint?
This is still a question I get asked when out visiting customers… It’s kind of magical in a certain way. It’s a really special kind of product… It’s kind of like an operating system…
- Steve Ballmer, CEO, Microsoft
[SharePoint is] a general purpose infrastructure that connects people to people and people to information.
- Steve Ballmer, CEO, Microsoft
SharePointToday
SharePoint in Associations
What is the# 1
Critical Success Factor?
Do Not Implement SharePoint
SharePoint is easy
• Easy to install• Easy to use• Easy to configure• It’s in the cloud
Value
Technology provides no benefits on its own;
it is the application of technology
to business opportunities
that produces ROI.
Definespecific solutions
withspecific objectives
Understand your Objectives
Objectives should support mission
Direct or Indirect
Find a balance.
Beware paralysis by analysis.
Bad Requirement
REQ 301.1: The system's capacities shall meet or exceed minimum system capacity requirements set forth in REQ 290.45 of this title (relating to Minimum System Capacity)
Three C’s
•Capture•Clarify•Confirm
Don’t just Showcase Features
More Bad Requirements
• Support multiple languages• Provide workflows• Provide distributed content
authoring• Provide robust security• Include Social• Must Be Mobile
Better Requirements
• Provide a Project Calendar with high-level deadlines and deliverables
• Visually display task assignments and deadlines
• Email alerts of major document revisions to executive team
What environment do I need?
Workload
Data
Reliability
Technical Planning
1. Support2. Downtime3. Capacity4. Availability5. Disaster
Calculate Workload?
• Average daily RPS (Requests Per Second)
• Average RPS at peak time• Number of unique users per day• Average daily concurrent users• Peak concurrent users at peak time• Total number of requests per day• Expected workload distribution• Web Browser - Search Crawl• Web Browser - General Collaboration
Interaction
• Web Browser - Social Interaction• Web Browser - General Interaction• Web Browser - Office Web Apps• Office Clients• OneNote Client• SharePoint Workspace• Outlook RSS Sync• Outlook Social Connector• Other interactions(Custom
Applications/Web services)
Audience Considerations
• Staff Only – Internal• Staff Only – Remote Access• Partners Customers Members• Internet Sites• Hybrid? Staff, Members, Customers, and
Anonymous Users?• Browser Types? • Mobile?
Performance and Reliability
• Availability? –99.9%, 99.99%, 99.999%
• Responsiveness? –3 seconds?
• Resource Utilization? –CPU and Available Memory
Two Tier
Web&
Apps
SQL
SharePoint can run on a Single Server
Virtual or Physical
SQL Server performance tests indicate that the same throughput (compared to a physical server) can be achieved in a guest virtual machine at a cost of slightly increased CPU usage
- Plan Virtual Architectures, Microsoft TechNet
Do Not Host
Simple Plan for Success
PilotTestOptimize
Staffing
Roles?
• End User• Site Owner• Site Collection Administrator• Help Desk• Farm Administrator• Evangelist• Developer• Architect
Training&
Mentoring
Typical Training
A significant volume of information is transmitted from one to many in a short time with limited opportunity to apply and limited personalization.
Contextual Solution-Based Training
• Skill-Building• Just in Time• Personalized• Based on YOUR solution• Accessible when you need it
Mentoring
•Understand Capabilities•Knowledge vs skills• Share information •Broader perspective
Ongoing Issues
General Recommendations
Build a coordination team with
cross-functional representatives
Governance:Who can dowhat where?
SharePoint canstart simple…
and can turn into an enterprise project.
If you still need ideas to FAIL
• Don’t Use Roles• Don’t Use SharePoint Security
Groups• Make Everyone an Owner• Don’t Test. Better yet, rely on others
to test.• Migrate EVERYTHING
Even more ways to FAIL!
• Duplicate Content• Ignore Content Types• Ignore Metadata• Don’t use Templates• SharePoint exists in a vacuum
Thoughts?
Contact Information
John Stover
CEO and Principal Consultant, Invenio
540-686-1686Invenio-Partners.com