Subtle Negotiation Skills for CSR Practitioners
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Transcript of Subtle Negotiation Skills for CSR Practitioners
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Raju Mandhyan www.mandhyan.com
PRESENTATION FOR AFCSR AWARDS, MANILA 2009SUBTLE NEGO SKILLS FOR CSR
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DISCLAIMER“I would not interfere with any creed of yours, nor want to appear that I have all the cures. There is so much to know, so many things are true. The way my feet must go may not be the best for you. So I give this spark of what is light to me, to guide you through the dark but not tell you what to see.”
-Anon
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TAKEN FROM A 2-DAY WORK/SHOP
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mA 5-Minute Story About Nature and People
A STORY OF A HORSE, A GIRL AND A WHISPERER
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2 TRUTHS & 5 PRE-SUPPOSITIONS1. PRINCIPLE OF
CONGRUENCE
2. ECOLOGICAL INTELLIGENCE
i. Human Behaviour & Potential has a Structure
ii. Mind & Body are Linkediii. Our Map is not the Territory
& every Map is Uniqueiv. Communication –
Responsev. Failure & Success are just
Events
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“AUTHENTIFY INTENT”
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AUTHENTIFY INTENT
• Introspect upon Agenda behind the Agenda behind the Agenda
Grace
Best Workplace Practices, Concern for Health, Environmental Excellence, Poverty Alleviation, and Support and Improvement of Education.
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"HAVE FAITH IN HUMANITY & IN THE ABUNDANCE OF NATURE"
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HAVE FAITH IN HUMANITY & IN THE ABUNDANCE OF NATURE
• Trust that Nature is complete in itself• Trust that Man has every resource he
needs• Believe in Interconnectedness
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“ACQUIRE INSTINCTIVE COMPETENCE IN THE FIELD”
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ACQUIRE INSTINCTIVE COMPETENCE IN THE FIELD
• Practical knowledge about subject areas has high value.
• Seek support from sources with experience and follow instinct.
Annie
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“EARN TRUST FIRST”
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EARN TRUST FIRST
• No amount of legal documentation will work unless there is trust.
• The level of trust is in direct proportion to original intentions and, thus, to the outcomes.
Pilgrim
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“PRACTICE PATIENCE”
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PRACTICE PATIENCE
Tom
• Rushing and Reactive behaviour is a sign of Anxiety=Doubt=Lack of Preparedness=Lack of Confidence in the Solution.
• Maintain Emotional and Mental Might. Time/Results follow the 80/20 Rule.
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LISTEN TO THE WHISPERS
05/03/202316
Five Sensory Inputs to ourThinking •Visual•Auditory•Kinesthetic•Gustatory/Olfactory•Digital
BodyResultsMostly Positive
Sub-Conscious
AmygdalaSeat of
Emotions
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“CO-CREATE RECOVERY”
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CO-CREATE RECOVERY
• Dialogue not just Diagnose
• Practice Curiosity not just Intrusion
• Ex: Dumagats/Ateneo
• Partnership creates a sense of ownership therefore lesser sense of obligation on recipients and donors too.
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"DETACH SELF FROM RECOGNITION ADDICTION"
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DETACH SELF FROM RECOGNITION ADDICTION
• CSR is Spirit not a Strategy. [Ms. Esque: Be & Be Perceived.]
• Focus on Bottom-lines corrupts Authentic Intention and outcomes will not Sustain.
• Ex: Chef Krishnan in Madurai• Ex: Or, the Monk who Cared Not.
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Raju Mandhyan www.mandhyan.comPRESENTATION FOR AFCSR AWARDS,
MANILA 2009
“WHEN WE HEED THE WHISPERS OF OUR HEART
OUR MINDS WILL NEVER NEED TO SCREAM"
05/03/202321