SUBJECT: Hardware End of Life Announcement M Series … · FEB-M7i-SVCS-S M7i Forwarding Eng Spare...

TSB16809 H/W End Of Life Notice template –T3.02.P17.T02

JTAC TECHNICAL BULLETIN

SUBJECT: Hardware End of Life Announcement – M Series and related products BULLETIN NUMBER: TSB16809 BULLETIN TYPE: Product Support Notification AFFECTED PRODUCTS: M7i, M10i, M120, M320 ISSUE DATE: November 1, 2015 (Updated June 2, 2016) REVISION: 4.0 OVERVIEW:

This document announces the End of Life for the products listed in the table below. This EOL announcement is effective immediately with a Last Order Date (LOD) of May 1, 2016. On the last order date, the products are removed from the pricelist and are no longer orderable. AFFECTED PRODUCTS:

EOL Product Number Product Description Last Software Version

CB-BLANK-M120 Blank Panel for M120 CB N/A

CBL-EIA530-V35-DTE Cbl,EIA-530 to V35 (DTE) for M-Series N/A

CBL-EIA530-X21-DTE Cbl,EIA-530 to X21 (DTE) for M-Series N/A

CBL-RJ21-MDI Cbl,VHDCI-RJ21 Eth Brkout,MDI Pinout N/A

CBL-RJ21-MDI-S Cbl,VHDCI-RJ21 Eth Brkout,MDI Pinout,Sp N/A

CBL-RJ21-MDIX Cbl,VHDCI-RJ21 Eth Brkout,MDI-X Pinout N/A

CBL-RJ21-MDIX-S Cable, VHDCI to RJ21 Etherne N/A

CBL-SMZ-BNC-M-S Cable, Spare N/A

CBL-SSG-5-20-PWR-AU SSG5 & SSG20 Switching PS,US PC N/A

CBL-SSG-5-20-PWR-CH SSG5 & SSG20 Switching PS,China PC N/A

CBL-SSG-5-20-PWR-EUR SSG5 & SSG20 Switching PS,European PC N/A

CBL-SSG-5-20-PWR-J-01 PS,SSG5 & SSG20,Hitachi JP PC N/A

CBL-SSG-5-20-PWR-J-03 PS,SSG5 & SSG20,NOX Co,JP PC N/A

CBL-SSG-5-20-PWR-J-05 PS,SSG5 & SSG20,SCSK,JP PC N/A

CBL-SSG-5-20-PWR-J-06 PS,SSG5 & SSG20,Allied Telesis KK,JP PC N/A

CBL-SSG-5-20-PWR-J-09 PS,SSG5 & SSG20,SoftBank Commerce,JP PC N/A

CBL-SSG-5-20-PWR-J-10 PS,SSG5 & SSG20,Js Comm,JP PC N/A




CBL-SSG-5-20-PWR-J-11 PS,SSG5 & SSG20,Macnica,JP PC N/A

CBL-SSG-5-20-PWR-J-12 PS,SSG5 & SSG20,Celestica,JP PC N/A

CBL-SSG-5-20-PWR-KR SSG5 & SSG20 Switching PS,Korea PC N/A

CBL-SSG-5-20-PWR-UK SSG5 & SSG20 Switching PS,UK PC N/A

CBL-SSG-5-20-PWR-US SSG5 & SSG20 Switching PS,US PC N/A

CB-M120-BB Control board, M120, Base Bundle 15.1

CB-M120-R Control Board, M120, Redundant 15.1

CB-M120-S Control board, M120, spare 15.1

CB-M-BB Control Board, Base Bundle, M Series 15.1

CB-M-BLANK CB Blank, M Series N/A

CB-M-R Control Board, Redundant, M Series 15.1

CB-M-S Control Board, Spare, M Series, M320 15.1

CFPC-BLANK-M120 Blank Panel for M120 CFPC N/A

CF-UPG2-1G-S CFlsh Upg, 1G for RE400/850 15.1

CF-UPG3-1G-S CFlsh Upg, 1G for RE600/1600 15.1

CHAS-BP-M320-S Chas w/ Install Bck Pln,Spare,M320 15.1

CHAS-MP-M10i-S M10i Chas with Install Midpln Spare 15.1

CHAS-MP-M120-S M120 Chas with Install Midpln,spare 15.1

CHAS-MP-M7i-1GE-S M7i Chas with Install Midpln Spare 15.1

CHAS-MP-M7i-2FE-S M7i Chas with Install Midpln Spare 15.1

CIP-M320-S Connector Interface Panel, Spare, M320 15.1

CRAFT-M120-S Craft interface panel, M120, spare 15.1

CRAFT-M320-S Craft Interface Panel, Spare, M320 15.1

FANTRAY-BLANK-M10i-S M10i Fan tray spare N/A

FANTRAY-M10i-S M10i Fan Tray Spare 15.1

FANTRAY-M7i-S M7i Fan Tray Spare 15.1




FEB-BLANK-M10i M10i FEB Blank Panel Spare N/A

FEB-BLANK-M120 Blank Panel for M120 FEB N/A

FEB-M10i-M7i-256-BB M10i,M7i FEB with 256MB DRAM 15.1

FEB-M10i-M7i-256-R Rednt M10i,M71 FEB with 256MB DRAM 15.1

FEB-M10i-M7i-256-S M10i,M7i Forward Eng Spare w/256MB DRAM 15.1

FEB-M10i-M7i-BB M10i Forwarding Engine Board 15.1

FEB-M10i-M7i-E-BB M10i FEB,Enh I30 based CFEB for M10i 15.1

FEB-M10i-M7i-E-R M7i M10i Enhanced CFEB, Redundant 15.1

FEB-M10i-M7i-E-S M7i M10i Enhanced CFEB, Spare 15.1

FEB-M10i-M7i-R Redundant M10i Forwarding Engine 15.1

FEB-M10i-M7i-S M7i and M10i FEB – Spare 15.1

FEB-M120 M120 Forwarding Engine Board 15.1

FEB-M7i-256-SVCS-BB M7i FEB with ASM Mod 15.1

FEB-M7i-256-SVCS-S M7i FEB with ASM Mod Spare 15.1

FEB-M7i-BB M7i - Forwarding Engine Board 15.1

FEB-M7i-E-BB M7i FEB,EnhI30 based CFEB for M7i 15.1

FEB-M7i-SVCS-ASM-E-BB M7i FEB with ASM Mod 15.1

FEB-M7i-SVCS-ASM-E-S M7i FEB with ASM Mod Spare 15.1

FEB-M7i-SVCS-BB M7i Forwarding Engine w/ services PIC 15.1

FEB-M7i-SVCS-MS-E-BB M7i FEB with MS Mod 15.1

FEB-M7i-SVCS-MS-E-S M7i FEB with MS Mod Spare 15.1

FEB-M7i-SVCS-S M7i Forwarding Eng Spare with Svc 15.1

FFANTRAY-M120-S Front fan tray, M120, spare 15.1

FFANTRAY-M320-S Front Fan Tray, Spare, M320 15.1

FPC-BLANK-M120 Blank Panel for M120 FPC N/A

FPC-BLANK-M320 FPC Blank Cover, Spare, M320 N/A




HCM-M10i-S Chassis Manager for M10i 15.1

J120BASE-DC M120 Chassis, 1RE, 1 Control 15.1

J320BASE-DC M320BASE-DC for Ericsson 15.1

M10i-AC-1GE-P BNDL incl M10iBASE-AC & PE-1GE-SFP 15.1

M10i-AC-4GE-MS100-P BNDL incl M10iBASE-AC 4GE and MS PICs 15.1

M10i-AC-4GE-P BNDL incl M10iBASE-AC 4GE PIC 15.1

M10iBASE-AC M10i Base Unit - AC version 15.1

M10iBASE-DC M10i Base Unit - DC Version 15.1

M10iE-AC-RE1800-B M10i, RE1800, Enh CFEB, AC 15.1

M10iE-DC-RE1800-B M10i, RE1800, Enh CFEB, DC 15.1

M120-AC-HA-2XGE-XFP-B M120 w/ CB, RE, AC, cFPC-1XGE-XFP, Junos 15.1

M120BASE-AC Base Unit Chassis and Midplane, AC, M120 15.1

M120BASE-DC Base Unit Chassis and Midplane, DC, M120 15.1

M120-cFPC-1OC192-XFP M120 Compact FPC, 1 port OC192, XFP 15.1

M120-cFPC-1XGE-XFP M120 Compact FPC, 1 port 10GE, XFP 15.1

M120-FPC1 Flex PIC Concentrator,Type1 PICs,M120 15.1


M120-FPC2-12GE-SFP-B Bndl M120-FPC2+FEB-M120+3 PB-4GE-SFP 15.1


M120-FPC3-1XGE-

XENPAK-B

Bndl M120-FPC3+FEB-M120+PC-1XGE-XENPAK 15.1

M320BASE M320 Base Unit,8 Slot Chas,Bck Pln 15.1

M320BASE-AC M320 Base Unit,8 Slot Chas,Bck Pln,AC 15.1

M320BASE-DC M320 Base Unit,8 Slot Chas,Bck Pln,DC 15.1

M320BASE-EC M320 w/ 2 PEM, 2 SIBs 15.1

M320BASE-EC-AC M320 Entry Config (2 AC PEMs,2 SIBs) 15.1

M320BASE-EC-DC M320 Entry Config (2 DC PEMs,2 SIBs) 15.1




M320-FPC1-E3 Type1 FPC for M320,Enh Ver3 using I chip 15.1



M320-FPC3-E3-20GE-SFP M320 Pricing Bndl,FPC3-E3,2xPC-10GE-SFP 15.1

M320-FPC3-E3-2XGE-

XENPAK

M320 Price Bndl,FPC3-E3,2xPC-1XGE-XENPAK 15.1

M320-FPC3E3-2XGE-

XENPAK-B

Bundle, 2xPC-1XGE-XENPAK, M320-FPC3-E3 15.1

M320-SYS-AC-2000-B Bundle: M320BASE-AC 15.1

M320-SYS-AC-RED-2000-B Bndl: M320BASE-AC + Rednt Comp 15.1

M320-SYS-DC-2000-B Bundle: M320BASE-DC 15.1

M320-SYS-DC-RED-2000-B Bndl: M320BASE-DC + Rednt Comp 15.1

M7i-AC-2GE-P M7i-AC-2GE-P,M7iBASE-AC-1GE,PE-1GE-SFP 15.1

M7i-AC-5GE-P M7iBASE-AC-1GE, PE-4GE-TYPE1-SFP-IQ2E 15.1

M7iBASE-AC-1GE M7i Base Unit - Fixed 1XGE AC Version 15.1

M7iBASE-AC-2FETX M7i Base Unit - Fixed 2XFE AC Version 15.1

M7iBASE-DC-1GE M7i Base Unit - Fixed 1XGE DC Version 15.1

M7iBASE-DC-2FETX M7i Base Unit - Fixed 2XFE DC Version 15.1

M7i-DC-5GE-P M7i, DC, 5 GE 15.1

M7iE-AC-5GE-MS-1800-B M7i, AC, 5 GE, MS, RE1800 15.1

M7iE-AC-RE1800-1GE-B M7i, AC, 1 GE, RE1800 15.1

M7iE-AC-RE1800-2FETX-B M7i, AC 2 FE, RE1800 15.1

M7iE-DC-RE1800-1GE-B M7i, DC, 1 GE, RE1800 15.1

M7iE-DC-RE1800-2FETX-B M7i, DC 2 FE, RE1800 15.1

MEM-FEB-256-S M10i/M7i FEB, 256 MB DRAM Upgrade 15.1

MEM-RE-256-S Memory Upgrade Kit, 256 MB,RE EDO DRAM 15.1

PB-10CHE1-T1-IQE-RJ48 Type1 PIC,IQE,Chan,10port,E1/T1-DS0,RJ48 15.1




PB-12T1E1-CE-TELCO 12 port T1/E1 PIC 15.1

PB-1CHOC12-STM4-IQE-

SFP

PIC, Type 1, 1xOC12/STM4 15.1

PB-1CHOC48-STM16-IQE PIC, Type 2, 1xOC48 15.1

PB-1GE-SFP PIC,1-Port GE with SFP Opt,M40e/M160 15.1

PB-1OC12-ATM2-MM PIC,1-Port OC-12/STM-4 ATM PIC,MM 15.1

PB-1OC12-ATM2-SMIR PIC,1-Port OC-12/STM-4 ATM PIC,Sngl-Mode 15.1

PB-1OC48-SON-B-SFP PIC,Type2,1-Prt SONET/SDH OC-48c,SFP Opt 15.1

PB-2CHOC3-STM1-IQE-SFP PIC, Type 1, 2xOC3/STM1 15.1

PB-2EIA530 PIC, 2-Port EIA530, M160/M40e 15.1


PB-2OC3-ATM2-MM PIC,2-Port OC-3/STM-1 ATM PIC,Multi-Mode 15.1


PB-4CHDS3-E3-IQE-BNC Type1 PIC,IQE,Chan,4port,DS3/E3-DS0,BNC 15.1

PB-4CHOC12-STM4-IQE-

SFP

PIC, Type2, 4xOC12/STM4 15.1

PB-4CHOC3-CE-SFP 4 port Channelized OC3/STM1 PIC 15.1

PB-4DS3-ATM2 PIC,DS3,4 Port,Enh ATM,w/Cbl,M160/M40e 15.1

PB-4DS3-E3-IQE-BNC Type 1 PIC,IQE for DS3/E3,4port,BNC Conn 15.1

PB-4E3-ATM2 PIC,E3,4 Port,Enh ATM,w/Cbl,M160/M40e 15.1

PB-4E3-QPP PIC, 4-Port E3 PIC with QPP, M160/M40e 15.1

PB-4FE-TX PIC,FE,100 Base-TX,4 Port,M160 15.1

PB-4GE-SFP PIC, 4-Port GE with SFP Optics 15.1

PB-4GE-TYPE1-SFP-IQ2E 4-PortType1GE IQ2 PIC-Enh 15.1

PB-4OC3-1OC12-SON2-

SFP

PIC, Type 2, 4xOC-3c or 1xOC12c 15.1

PB-4OC3-1OC12-SON-SFP PIC, Type 1, 4xOC-3c or 1xOC12c 15.1




PB-4OC3-4OC12-SON-SFP PIC, Type 2, 4xOC-3c or 4xOC12c 15.1

PB-4OC3-STM1-IQE-SFP T1 PIC,IQE,SONET,4p OC3/STM1,SFPSoldSep 15.1

PB-8GE-TYPE2-SFP-IQ2E 8 Port Type2 GE IQ2 PIC-Enh 15.1

PB-BLANK-FPC1 M160/M40e FPC1 PIC Blank Panel Spare 15.1

PB-BLANK-FPC2 M160/M40e FPC2 PIC Blank Panel Spare 15.1

PB-MS-100-1-FIPS PIC, Multiservice, 1GB DRAM 15.1

PB-MS-400-2-FIPS MultiSvc PIC,2GB DRAM FIPS Ver 15.1

PB-TUNNEL PIC, Tunnel Services, M160 15.1

PB-TUNNEL-1 PIC, Tunnel Services for M40e FPC1 Only 15.1

PC-1XGE-TYPE3-XFP-IQ2E 1 Port Type3 10 GE IQ2 PIC Enh 15.1

PC-4OC48-SON-SFP PIC,4Port,4OC48 w/SFP Opt,T320/T640/M320 15.1

PC-8GE-TYPE3-SFP-IQ2E 8 Port Type3 GE IQ2 PIC-Enh 15.1

PC-MS-500-3-FIPS MultiSvc PIC,35GB DRAM FIPS Ver 15.1

PD-BLANK-FPC4 Blank panel for type 4 FPC N/A

PE-10CHE1-T1-IQE-RJ48 10 Port Chan E1/T1 Enh IQ PIC,RJ48 Conn 15.1

PE-12T1E1-CE-TELCO 12 port T1/E1 PIC 15.1

PE-1CHOC12STM4-IQE-

SFP

1-Port Chan OC12 / Chan STM4 Enh IQ PIC 15.1

PE-1GE-SFP PIC,1-Port GE w SFP Opt,M5/M7i/M10/M10i 15.1

PE-1OC12-ATM2-MM PIC,1-Port OC-12/STM-4 ATM PIC,MM,M5/M10 15.1

PE-1OC12-ATM2-SMIR PIC,1Port OC-12/STM-4 ATM PIC,SM,M5/M10 15.1

PE-1OC12-SON-SFP PIC,Type1,1-Prt SONET/SDH OC-12c,SFP Opt 15.1

PE-2CHOC3-STM1-IQE-SFP 2CHOC3/Chan STM1 Enh IQ PIC (Sold Sep) 15.1

PE-2EIA530 PIC, 2-Port EIA530, M5/M10 15.1

PE-2OC3-ATM2-MM PIC,2-Port OC-3/STM-1 ATM PIC,MM,M5/M10 15.1

PE-2OC3-ATM2-SMIR PIC,2-Port OC-3/STM-1 ATM PIC,SM,M5/M10 15.1

PE-2OC3-SON-SFP PIC,Type1,2Prt SONET/SDH OC-3c,SFP Opt 15.1




PE-4CHDS3-E3-IQE-BNC 4CHDS3/Non-Chan E3 Enh IQ PIC,75 ohm BNC 15.1

PE-4CHOC3-CE-SFP 4 port Channelized OC3/STM1 PIC 15.1

PE-4DS3-ATM2 PIC,DS3,4Pt,EnhATM,w/Cbl,M5/M10M7i/M10i 15.1

PE-4DS3-E3-IQE-BNC 4-port non-chnnlzed DS3/E3 IQ PIC – BNC 15.1

PE-4E1-RJ48 PIC,4Prt E1,120ohm,RJ48 Conn w/Ejector 15.1

PE-4E3-QPP PIC,4-Port E3 PIC w QPP,M5/M10,M7i/M10i 15.1

PE-4FE-TX PIC,4-Port FE,TX,RJ45 Conn w/Ejector 15.1

PE-4GE-TYPE1-SFP-IQ2E 4 port Type-1 GE IQ2 PIC-Enh,PE Mech 15.1

PE-4OC3-1OC12-SON-SFP 4/1-port SONET/SDH Multi-Rate OC3/OC12 15.1

PE-4OC3-STM1-IQE-SFP 4OC3,Non-Chan STM1 Enh IQ PIC (Sold Sep) 15.1

PE-BLANK PIC Blank Panel, M10/M5 N/A

PE-MS-100-1-FIPS MultiServices PIC, 1GB DRAM FIPS Version 15.1

PE-TUNNEL PIC, Tunnel Services, M5/M10 15.1

P-GGSN2 GGSN Services II 15.1

PKG-M10i-S M10i shipping container spare N/A

PKG-M120-S M120 Shipping Container, Spare N/A

PKG-M320-S Shipping Container, Spare, M320 N/A

PKG-M7i-S M7i shipping container spare N/A

PWR-BLANK-M10i-M7i M10i/M7i Power Supply Blank Panel Spare N/A

PWR-BLANK-M120 Power Supply, Blank Panel Spare, M120 N/A

PWR-M10i-M7i-AC-BB M7i and M10i AC Power Supply 15.1

PWR-M10i-M7i-AC-R M10i and M7i AC redundant power suppy 15.1

PWR-M10i-M7i-AC-S M10i/M7i AC Power Supply Spare 15.1

PWR-M10i-M7i-DC-BB M7i and M10i DC Power Supply 15.1

PWR-M10i-M7i-DC-R M7i and M10i DC Redundant Power Supply 15.1

PWR-M10i-M7i-DC-S M10i/M7i DC Power Supply Spare 15.1




PWR-M120-AC-R AC Power Entry Module, Redundant, M120 15.1

PWR-M120-AC-S AC Power Entry Module, Spare, M120 15.1

PWR-M120-DC-R DC Power Entry Module, Redundant, M120 15.1

PWR-M120-DC-S DC Power Entry Module, Spare, M120 15.1

PWR-M-2000-I-DC-BB M320 Isolated DC Power Supply, Base Unit 15.1

PWR-M-2000-I-DC-R M320 Isolated DC Power Supply, Redundant 15.1

PWR-M-2000-I-DC-S Isolated DC Power Supply, Spare, M320 15.1

PWR-M-AC-BB M320 AC Power Supply, Base Unit 15.1

PWR-M-AC-R AC Power Entry Module, Redundant, M320 15.1

PWR-M-AC-S AC Power Entry Module, Spare, M Series 15.1

PWR-M-DC-BB M320 DC Power Supply, Base Unit 15.1

PWR-M-DC-R DC Power Entry Module, Redundant, M320 15.1

PWR-M-DC-S DC Power Entry Module, Spare, M Series 15.1

RE-A-1000-2048-BB RE M120/M320, 1GHz CPU, 2GB Mem, -BB 15.1

RE-A-1000-2048-R RE M120/M320, 1GHz CPU, 2GB Mem, -R 15.1

RE-A-1000-2048-S RE w/1000MHz Proc&2GB Mem,Sp,M40e,M120 15.1

RE-A-1000-2048-WW-S RE w/1000MHz Proc,2GB Mem (J-WW),Sp,M120 15.1

RE-A-1800X2-16G-R RE M120/M320, 2x1.8GHz, 16GB Mem, -R 15.1

RE-A-1800X2-16G-S RE,DualCore1800Ghz w/16GMem,Sp,M120,M320 15.1

RE-A-1800X2-16G-UPG-BB RE,DualCore1800Ghz,16G M,Up,BB,M120,M320 15.1

RE-A-1800X2-16G-WW-S RE,DualCore1800Ghz,16G M,WW Ver,M120M320 15.1

RE-A-1800X2-8G-R RE M120/M320, 2x1.8GHz, 8GB Mem, -R 15.1

RE-A-1800X2-8G-S RE,DualCore1800Ghz w/8G Mem,Sp,M120,M320 15.1

RE-A-1800X2-8G-UPG-BB RE,DualCore1800Ghz,8G M,Up,BB,M120,M320 15.1

RE-A-1800X2-8G-WW-S RE,DualCore1800Ghz,8G M,WW Ver,M120,M320 15.1

RE-A-2000-4096-BB RE w 2000MHz Proc and 4GB Mem,Base Bndl 15.1




RE-A-2000-4096-HD-BB Next gen GGSN 160HD base Bndl 15.1

RE-A-2000-4096-HD-R Redundant RE with 160HD for Ericsson 15.1

RE-A-2000-4096-HD-S Spare RE,160G HD RE for Ericsson,M120 15.1

RE-A-2000-4096-HD-WW-S RE,Spare RE with larger HD,(Junos WW) 15.1

RE-A-2000-4096-R RE with 2000MHz Proc and 4GB Mem,Rednt 15.1

RE-A-2000-4096-S RE M/T Series, 2GHz CPU, 4GB Mem, -S 15.1

RE-A-2000-4096-UPG-BB UP,RE-A-1000-2048-BBRE-A-2000-4096-BB 15.1

RE-A-2000-4096-WW-S RE w/2000MHz Proc,4GB Mem (J-WW),Spare 15.1

RE-B-1800X1-4G-BB RE,SngleCore,w/4G Mem,Base BNDL,M10i,M7i 15.1

RE-B-1800X1-4G-R RE M7i/M10i, 1x1.8GHz, 4GB Mem, -R 15.1

RE-B-1800X1-4G-S RE,Sngl Core,w 4G Mem,Spare for M10i,M7i 15.1

RE-B-1800X1-4G-WW-S RE,SingleCore,4G Mem,WW Spare,M10i,M7i 15.1

RE-BLANK RE,RE Pnl,Blnk,M & T Series N/A

RE-BLANK-M10i RE Blnk Pnl Spare for M10i N/A

RE-CF-1G-S 1G PCMCIA Media Upgrade for RE 15.1

RFANTRAY-M120-S Rear Fan Tray, Spare, M120 15.1

RFANTRAY-M320-S Rear Fan Tray, Spare, M320 15.1

SIB-M-BB Switch Internconnect Board, M Series 15.1

SIB-M-R Switch Interconnect Board, Redundant 15.1

SIB-M-S SIB,Spare,M Series 15.1

END OF LIFE TIMETABLE:

EOL Timetable Milestone Definition of Action Effective Date

End of Life notification Product Support Notification released that announces end of life of a product.

11/01/2015

Last order date Last day to buy product, order a new service contract, or add product to an existing support contract. Thereafter, products and services are removed from price lists.

05/01/2016



EOL Timetable Milestone Definition of Action Effective Date

Last Customer Receipt Date

Last Customer Receipt Date of shipment into EU or other country that has adopted the RoHS2 Directive.

07/15/2016

End of Warranty service conversion

Last date to convert warranty coverage for products purchased prior to EOL to a support contract.

05/01/2017

First service step-down The available services offerings for the product will be capped at Next-day and Next-day Onsite support. Same-day and Same-day onsite support will be discontinued.

05/01/2018

End of Software Engineering

EOSE is the date after which Juniper is no longer committed to furnish Software Engineering level support for the operating system software licensed for the affected hardware. This means that no further Releases (e.g. service or maintenance releases or patches) will be created for the support of the affected hardware product. JTAC support will generally be limited to investigation and troubleshooting in an attempt to provide solutions, configuration guidelines and workarounds.

05/01/2019

End of Hardware Engineering

After EOHE Juniper has no commitment to perform hardware engineering level support (including hardware modifications and hardware failure analysis) for hardware defects.

05/01/2019

Second service step-down

The available J-Care services offerings for the product will be capped at Core and CorePlus support. The available JNSAC service offerings will be capped at Basic, RTF and AR-5. Next-day and Next Day Onsite support will be discontinued.

05/01/2020

End of service contract renewal date

Last date to renew or extend existing service contracts. Support cannot extend beyond the end of service date.

05/01/2020

End of Service date Last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the product. Limited support will be offered on a per-incident, non-contracted basis only, at the discretion of Juniper Networks.

05/01/2021

For more EOL product information and announcements please go to the following URL: https://www.juniper.net/alerts/ For more EOS information, please go to the following URL: http://www.juniper.net/support/eol/ If you have any questions concerning this notification, please contact Juniper Networks Customer Service. Juniper Networks Customer Service may be contacted in one of several ways: Via Telephone: In the U.S., Canada, and Mexico: 888-314-JTAC All other countries dial: 408-745-2121

https://www.juniper.net/alerts/

http://www.juniper.net/support/eol/



Via the web @ http://www.juniper.net/support/

http://www.juniper.net/support/

SUBJECT: Hardware End of Life Announcement M Series … · FEB-M7i-SVCS-S M7i Forwarding Eng Spare...

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Transcript of SUBJECT: Hardware End of Life Announcement M Series … · FEB-M7i-SVCS-S M7i Forwarding Eng Spare...