Studio Peter Van Riet // Design is not an object, design is an action, a verb.

41
©2013 Studio Peter Van Riet nv, all rights reserved. Design is not an object, design is an action, a verb.

description

Keynote Munich Creative Business Week February 2013

Transcript of Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Page 1: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

Design is not an object, design is an action, a verb.

Page 2: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Creative Outlaw

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 3: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Changing Changes

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 4: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Consumer©2013 Studio Peter Van Riet nv, all rights reserved.

Page 5: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

Sustainability

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 6: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Digital

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 7: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Internet of Things

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 8: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Technology©2013 Studio Peter Van Riet nv, all rights reserved.

Page 9: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

"Its is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” Charles Darwin

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 10: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Battlefields

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 11: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

STATUS QUO IS NO LONGER AN OPTION

NEED FOR INNOVATION

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 12: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Vision &Strategy

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 13: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Brand

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 14: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Product & Service

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 15: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Culture &Organisation

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 16: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2012 Studio Peter Van Riet nv, all rights reserved.©2013 Studio Peter Van Riet nv, all rights reserved.

Be Different!

Page 17: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Activate Creativity

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 18: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2012 Studio Peter Van Riet nv, all rights reserved.

Design is the process of discovering opportunities and turning them into usable solutions.

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 19: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

The ability to see order in chaos is called creativity

Design = The application of ideas

Innovation is the ability to convert ideas into invoices.

Innovation = The application of ideas to create business value

Creativity = Ideas

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 20: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

MANIFESTO

Creativity is the path to the future.Design should reflect company DNA.Without a story, there’s no movie. Unlearn what you know, learn from what you don’t.Failure leads to insight, success to stagnation.Ideas are bigger than budgets Collaboration drives creativitySomeone else is already moving.

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 21: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Design

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 22: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

WhyWhyWhy

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 23: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Thinking Doing

Do in order to knowKnow in order to do better

First ThinkThen Make

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 24: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

DESIRABILITYFEASABILITYVIABILITY

Page 25: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

UNDERSTAND THEM !

1. USER

IDENTIFY Know who your users are LOOK Observe themINVOLVE Engage themTRY Be them

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 26: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

CONVERGEDIVERGECREATE CHOICES MAKE CHOICES

2. BRAINSTORM

Future SketchingIdea GenerationBlue OceanStrategiesFeasibilityBudget

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 27: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

3. PROTOTYPE

IMPROVE THROUGH ITERATION

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 28: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

External Analysis

Technology ScanBuying PatternsTrend AnalysisHabit & PerceptionsP.O.S Impact

Internal Analysis

Value Chain AnalysisStakeholder AnalysisCompetitor AnalysisEcological AnalysisBusiness Model Canvas

Tools

INVOLVING

A day in the life diariesDraw the experienceExtreme user InterviewsUnfocus groups

DESK BASED

StoryboardingPersonaCustomer journey mapping

FIELD RESEARCH

Fly on the wall researchGuided tours and shop along.Visual ethnography

PROTOTYPING

Story playground.Empathy tools.BodystormingPaper prototyping

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 29: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Head

Gut

Heart

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 30: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

SEE NEW OPPORTUNITIES

CONNECT BETTER WITH THE PEOPLE YOU SERVE

TRANSFORM DATA IN ACTIONABLE IDEAS

INCREASE SPEED OF EFFECTIVNESS

CREATING NEW SOLUTIONS

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 31: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Cultivate

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 32: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Design

x Business

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 33: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Role of a Designer

No Design

Design as styling

Design as process

Design as strategy

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 34: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

4000

3500

3000

2500

2000

1500

1000

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

FTSE - ALL SHARE

DESIGN PORTFOLIO

EMERGING PORTFOLIO

FTSE 100

SHARE PRICES OF COMPANIES USING DESIGN EFFECTIVELY HAVE OUT-PREFORMED THE FTSE ALL

SHARE INDEX BY 200% IN OVER 10 YEAR PERIOD

THE DESIGN INDEX

DESIGN INVESTMENT

DESIGN RETURN

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 35: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

THINK BIGSPEND SMALL

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 36: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

DESIGN

VISION

BRAND HUMANFINANCIAL

EMPLOYEES PROCESS ENVIRONMENT USER VALUE I.P

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 37: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

DEFINITION CONFIRMATION

DESIRABILITY FESABILITY VIABILITY

BUSINESS PLAN FINANCIAL PLAN

START UP

PROJECT OWNER

GO /NO-GO

GO /NO-GO

GO /NO-GO

DESIGN THINKINGDESIGN MANAGEMENT

PRODUCT SERVICE BRAND DESIGNDESIGN LEADERSHIP

Page 38: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 39: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 40: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

PACHINKO

©2013 Studio Peter Van Riet nv, all rights reserved.

Page 41: Studio Peter Van Riet // Design is not an object, design is an action, a verb.

Thanks @pvanriet

©2013 Studio Peter Van Riet nv, all rights reserved.