Student Printing update - University of Waterloo · Agenda • How project began (1 minute) •...
Transcript of Student Printing update - University of Waterloo · Agenda • How project began (1 minute) •...
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Student Printing update
Simplify Student PrintingFebruary 10th, 2016
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Agenda
• How project began (1 minute)
• Pre-uPrint Student Printing Scenarios (1 minute)
• High level Comparison of Scenarios (1 minute)
• Pre-uPrint Trend analysis (1 minute)
• UCIST recommends Pilot Project (1 minute)
• Pilot Project Successful (2 minute)
• Current uPrint Environment (5 minute)
• Questions & Discussion
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How project began
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Pre-uPrint Printing Scenarios
• Three uWaterloo scenarios
a) XAS printing
b) Equitrac printing
c) ITC / PrinterOn
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FACULTY scenario (a) …
XASXAS
SciSci
MathMath
ArtsArts
EngEng
Output (finally!)Output (finally!)
WatCardWatCard
AHSAHS
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FACULTY scenario (b) …
XASXAS
ARCHARCHENVENV
Output (finally!)Output (finally!)
WatCardWatCard
EquitracEquitrac
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LIBRARY scenario (c) …
ITCPrinterOn
ITCPrinterOn
Output (finally!)Output (finally!)
WatCardWatCard
Students & Guests
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Comparison of past scenarios
• Library scenario simplest, one step printing
• POTENTIAL for funds remain in XAS/Equitrac
• Key requirement from students – pay per job
• Release mechanism vary
• None or touch screen release
• Nexus credential release
• WatCard swiping release
• Significant shift of printing to pay per job printing
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Pre-uPrint Printing trends
0.00
50,000.00
100,000.00
150,000.00
200,000.00
250,000.00
300,000.00
350,000.00
400,000.00
450,000.00
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12
XAS $$$
Library $$$
TOTAL $$$
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Pilot Project Successful
• CTSC unanimously supported pilot project to replace XAS/Equitrac & associated servers with a student print management system
• UCIST approved pilot project April 2013
• Retail Services lead the pilot project in partnership with CTSC Printing Sub-committee*
• RFP released in June – 2013; evaluation July; testing in Fall
• ITC – PaperCut selected with release date Winter 2014
• Pilot Group consisted of:• Two faculties – Environmental students & Applied Health Sciences
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Staged roll-out
• AHS & ENV migrated winter-term 2014
• Xerox printers locations throughout campus
• Math migrated fall-term 2014
• Architecture & Arts migrated spring-term 2015
• Library migrated late spring-term 2015
• Science migrated late fall-term 2015
• University Colleges & Stratford campus now using uPrint
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Current uPrint Environment
• Students release jobs from smartphones, laptops and most Faculty computer labs
• Includes remote sites & affiliated university colleges
• Engineering buildings are the only exception
• Approximately 50+ printers in uPrint
• Paper sizes up to 11” by 17” paper
• 69% GrayScale & 31% Colour
• 55% Duplex & 45% Single Sided
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ENG ARCH (*) ENV (*) SCI MATH ARTS AHS
uPrint - Current 210,430 74,167 105,444 232,778 356,432 207,502 75,316
XAS - 3YR AVG 135,409 56,128 55,245 13,077 19,743 9,219 4,444
XAS - Current 102,556 (2,874) - 85 117 - -
(10,000)
10,000
30,000
50,000
70,000
90,000
110,000
130,000
150,000
170,000
190,000
210,000
230,000
250,000
270,000
290,000
310,000
330,000
350,000
Tota
l pages p
rinte
d
FALL 2015 PRINTING COMPARISON
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Client Feedback
• Retail Services (RS) – uPrint training is available and we committed to ensuring everyone using uPrint can do their job and support the students with this system
• Collaboration – IST, AHS, & Library have worked very closely with the uPrint team, and shared feedback, concerns, issues, and ideas for future development with the team and other onboard faculties
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Client Feedback
• Library – As students became familiar with new system the number of requests for help diminished. Better instructions would help.
• Library – The initial technical issues with original install caused a great deal of problems (e.g. automatically saving uPrint credentials)
• Hopefully new version and appropriate modifications have helped
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Student Feedback
• Q1 – Please rate the following based on your
experience with uPrint services
a) Ease of Use – 3.77 (average out of 5)
b) Convenience of Locations – 4.03 (out of 5)
c) Overall Experience – 3.80 (out of 5)
• Negative comments
• Can’t connect from home
• More instructions required
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Observations
•Library has it’s own Print server to help move the significant load of output in library from the remainder of campus print server.
•Upgrade to newest version (2 full-version upgrade) took under 1 hour, without issues and future upgrades could be done between terms
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Questions & Discussion …
• uPrint Admin site• https://printuw.private.uwaterloo.ca:9192/admin
• uPrint User site• https://printuw.private.uwaterloo.ca:9192/user
• XAS interface
• https://ist-xas.uwaterloo.ca/xas/?menu=viewing