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Assessment 3 & 4 templates

Assessment Plan

Unit Code BSBWOR203B

Title of unit of competency

Work effectively with others

Performance Criteria being addressed

1.1, 1.2,1.3,1.4,2.1,2.2,2.3,2.4,3.2,3.3

Purpose/s of assessment:

How competent is the Student in the Performance Criteria 1.1, 1.2,1.3,1.4,2.1,2.2,2.3,2.4,3.2,3.3

Target group profile (to be assessed):

Any Student undertaking BSB Training Package

Assessor/s:You

Location/s of assessment:

Your location

Assessment arrangements confirmed with appropriate personnel (identify OHS/WHS needs):

Risk assessment

Workplace Policies and Procedures

Units are Contextualised:

Yes can be contextualised to any workplace

Method of assessment: Assessment tools:

Written responses Scenario

Practical demonstration ScenarioTAFE NSW – Western Sydney Institute Assessment Template for TAEASS301B/TAEASS401B Created: 14/05/2016 Version: 2.0 of 14

Materials/resources needed for assessment including equipment, supplies, documentation, supports, resources for candidates with special needs:

None required

Evidence required (evidence list):

Identify cultural differences in the workplace 3.2, 3.3

Identify areas where conflict may occur 1.2, 1.3, 2.1, 2.3

Apply appropriate problem solving strategies 1.4, 2.2, 2.4

Identify respectful strategies with co workers 1.1, 1.3, 2.1, 2.3, 2.4 1.4,

Apply strategies to prevent misunderstandings in the workplace 1.3, 2.2, 2.4

Special arrangements/contexts for assessment:

None identified

Timeline for assessment:

During training plan

Reporting arrangements for assessment in place:

Assessment Feedback sheet

Instructions to assessor

None included

Instructions to students You are required to complete the following assessment tasks

during class time There are 2 assessment events to be completed All assessments include written responses to questions Each student must complete their own work, independently of

TAFE NSW – Western Sydney Institute Assessment Template for TAEASS301B/TAEASS401B Created: 14/05/2016 Version: 2.0 of 14

others Students can ask teacher for clarification of word meanings and

questions of required Reasonable adjustment to be organised by teacher if required When you have completed all written tasks hand in your work to

your teacher Students can use electronic and paper dictionaries for further

independent clarification of required Students must follow all WH&S requirements when completing all

tasks You will be marked as C competent or NC not competent If you are not competent you will be given another 3 attempts at

this assessment

No instructions for Assessment 2 provided

Assessment Mapping

Assessment task, activity or question

Performance criteria

Required skills and knowledge

Evidence method/to

olWhat is the conflict in this scenario?

3.3,3.1, - communication skills to request advice, to receive feedback and to work with a team- culturally appropriate

communication skills to relate to people from diverse backgrounds and people with diverse abilities.

- organisational policies, plans and procedures

- workgroup member responsibilities and duties, and relationship to individual responsibilities and duties.

- knowledge of appropriate conflict resolution techniques

Why was it a problem?

3.2,3.1,1.1,1.3,

- communication skills to request advice, to receive feedback and to work with


a team- culturally appropriate





What should Cheuh-Kuang do?

2.4,3.4,1.1,2.2,3.2,3.1,3.3

- communication skills to request advice, to receive feedback and to work with a team- culturally appropriate





- seeking feedback from clients and/or colleagues and taking appropriate action

What workplace policy does this problem relate to?

1.1,2.1,2.2,2.3,2.4,3.3,3.4

- organisational policies, plans and procedures- workgroup member

responsibilities and duties, and relationship to


individual responsibilities and duties.


- seeking feedback from clients and/or colleagues and taking appropriate action

Who is responsible for managing this problem? What will they do?

1.1,2.1,2.2,2.3,2.4,3.3,3.4

organisational policies, plans and procedures

workgroup member responsibilities and duties, and relationship to individual responsibilities and duties.

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities.

providing support to team members to ensure goals are met

seeking feedback from clients and/or colleagues and taking appropriate action

knowledge of appropriate conflict resolution techniques

How can such conflict be prevented in the workplace?

1.1,1.3,2.1,2.2,3.4,3.1,3.2,3.3




providing support to team members to ensure goals are


met seeking feedback from

clients and/or colleagues and taking appropriate action

knowledge of appropriate conflict resolution techniques

Assessment marking criteria

Performance criteria

Required skills and knowledge

Evidence method/to

ol

Identify cultural differences in the workplace

3.2, 3.3 culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities.


knowledge of appropriate conflict resolution techniques.

Identify areas where conflict may occur

1.2, 1.3, 2.1, 2.3




Apply appropriate problem solving strategies

1.4, 2.2, 2.4 communication skills to request advice, to receive feedback and to work with a team








Identify respectful strategies with co workers

1.1, 1.3, 2.1, 2.3, 2.4 1.4,

communication skills to request advice, to receive feedback and to work with a team






knowledge of appropriate


conflict resolution techniques.

Apply strategies to prevent misunderstandings in the workplace

1.3, 2.2, 2.4 communication skills to request advice, to receive feedback and to work with a team







Marking criteria

Addressing Dimensions of Competency

Dimension Requires participant to:

Task

Undertaking the specific task/s required to complete a work

activity to the required standard. This means being able to

perform the individual actions as well as the whole task.

Requires the student to identify conflict in the workplace and apply conflict resolution strategies

Task management

Managing a number of different tasks to complete a whole

work activity. This means working efficiently to meet

deadlines, handle a sequence of interrelated tasks, and

progress smoothly between tasks.

Task to be completed within a time frame as defined in the training plan.


Dimension Requires participant to:

Contingency management

Responding to problems and irregularities when undertaking

a work activity, such as:

breakdowns

changes in routine

unexpected or atypical results or outcomes

difficult or dissatisfied clients

Assessment to be submitted early enough to allow for re-submission.

Have an alternate venue to complete the assessment

Assessment outline to be provided upon commencement of training.

Job role/environment

Dealing with the responsibilities and expectations of the work

environment when undertaking a work activity, such as:

working with others

interacting with clients and suppliers

complying with standard operating procedures

observing enterprise policy and procedures

Risk assessment Instructions to Assessor and Student Workplace assessment policies and procedures

( notes adapted from: www.velgtraining.com/library/files/defining_comp_ifd.doc )

Approval

Developer’s Name Phone No.

Project Manager’s Name Phone No.

Record of consultation

Name Title DateOutcomesList all consultation undertaken as part of the development of this resource


http://www.velgtraining.com/library/files/defining_comp_ifd.doc

Student/Candidate FeedbackAssessment Task Name:

Candidate’s name

Phone no.

Assessor’s name

Phone no.

Assessment site

Assessment date/s Time/s

Qualification code & title

UoC being assessedCode & title

Marking Criteria

The candidate was able to:

Satisfactory

Performance

CriteriaYes No

Comments/feedback to participantOutcome: Competent Not Competent

Assessor name:

Assessor signature:


Conduct Assessment

Outline how the assessment environment was established and the candidate's needs were met

Assessor verbally explained instructions to Student

Risk assessment Learner needs – none identified at initial

interview with student

Describe how the assessment plan and process was explained, discussed and clarified with the candidate including opportunities for re-assessment, reasonable adjustment and appeals in your briefing

Verbal instructions given to students at commencement of assessment

Appeals procedure as defined by RTO

Describe how the assessment decision was made using the rules of evidence

Currency: Current versions of UoC and training

package Current workplace practices Assessor qualification and RTO

Reliability: No. Assessor instructions are missing

Student instructions are missing from assessment 2

Flexibility:Yes, because it can be implemented in any different environment

Written and practical demonstration

Fairness:No. No student instructions provided

Language and contexts are free from discrimination and promote inclusivity

Allows for multiple attempts


Assessment Review

Assessment process Yes/No

Other comments (problems encountered and suggested improvements)

Was the assessment plan confirmed and followed?

Yes See above

Were all organisational and legal requirements confirmed or addressed?

Yes See above

Were the candidates properly briefed? No Assessor required to verbalise instructions to students as no written instructions provided.

Were the principles of assessment of evidence applied in gathering quality evidence?

Yes Validity: Assessment is mapped to Performance Criteria and Knowledge, Skills and Critical aspects

Reliability:No, there was no instructions to the Assessor or students

Flexibility:Yes, because it can be implemented in any different environment

Written and practical demonstration

Fairness: No. No student instructions.

Gives different method of assessment




Language and contexts are free from discrimination and promote inclusivity

Allows for multiple attempts

Was the candidate properly supported throughout the process?

Yes Student was given verbal instructions and further clarification if required

Were methods and tools used appropriately?

Yes To Assessor’s discretion

Were reasonable adjustments made, if appropriate?

Yes None identified

Was the collected evidence evaluated against the rules of evidence in making the assessment decisions

Yes Currency: Current versions of UoC and training

package Current workplace practices Assessor qualification and RTO

Yes Authenticity: Completed in real time face-to-face

Yes Validity: Multiple methods of assessment

Contextualised to student workplace

Mapped to UoC requirements

No Sufficiency: It is one of two assessments

Was clear and constructive feedback provided to candidates?

Yes Written feedback in Assessor’s comments

Have all relevant documents been recorded and reported as required?

Yes See attached

Feedback from candidate about the assessment process.

Yes No instructions provided Simple task and achievable

Modification required (as identified under Comment): Yes




Assessment task is ready for use: No

Reviewer’s Name Date: Reviewer’s Signature Date:

https://www.ibsa.org.au/tae10-resources


https://www.ibsa.org.au/tae10-resources

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