Student Guide 2019 - St Giles International
Transcript of Student Guide 2019 - St Giles International
Student Guide 2019
St Giles New York City
330 Fifth Avenue, 7th floor
New York City
NY 10001
+1 212 967 9900
St Giles New York City
Student Guide
Page 1
0.1 Contents
0.1 Contents ........................................................................................................... 1
0.2 Welcome from the Director .................................................................................. 2
1.0 Introduction to St Giles New York City ........................................................................... 3
1.1 Accessibility for Wheelchair Users ......................................................................... 3
1.2 Licensure and Accreditation ................................................................................. 3
1.3 Our Mission Statement ........................................................................................ 3
1.4 New York City .................................................................................................... 4
1.5 St Giles New York City’s Promises to you ............................................................... 4
2.0 Your Course ............................................................................................................... 5
2.1 Study Options Times & Dates ............................................................................... 5
2.2 Courses Available ............................................................................................... 6
3.0 Academic ................................................................................................................... 7
3.1 Your First Day ............................................................................................................ 7
3.2 Course Books ..................................................................................................... 7
3.3 Course Certificates & Student Evaluation Reports ................................................... 8
3.4 Typical Lessons at St Giles................................................................................... 8
3.5 Student Progression ........................................................................................... 9
3.6 St Giles End-of-Course test .................................................................................. 9
3.7 Student Levels & the CEFR .................................................................................. 9
3.8 Taking an examination at St Giles New York City .................................................. 10
4.0 Getting Around the School ......................................................................................... 11
5.0 Things to do in NYC .................................................................................................. 11
5.1 The School Social Program ................................................................................ 11
5.2 The City .......................................................................................................... 12
5.3 Transport ........................................................................................................ 12
5.4 Travel Outside of New York City ......................................................................... 12
6.0 St Giles’ Rules & Laws in NYC ..................................................................................... 13
6.1 Attendance ...................................................................................................... 13
6.2 Behaviour ........................................................................................................ 13
6.3 Disciplinary Procedure ....................................................................................... 14
6.4 Problems or Complaints .................................................................................... 15
6.5 Visa Rules ....................................................................................................... 15
7.0 Accommodation ....................................................................................................... 16
7.1 Staying with a St Giles Host ............................................................................... 16
8.0 General Information ................................................................................................. 17
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0.2 Welcome from the Director
Dear St Giles Student,
Welcome to St Giles New York City. It is a pleasure to give you more information on our school and we
look forward to meeting you soon.
St Giles International has been teaching English for more than 60 years, so you can be sure we know a
lot about the best way to help you make progress and enjoy your course with us. Whatever course you
choose, you will benefit from experienced, qualified teachers who will make sure that your lessons are
interesting, varied, and above all, effective.
When you are not in class, make sure that you get the best from our wonderful city by making friends
from other countries, getting to know some native New Yorkers, and joining in with our exciting Social
Program, especially designed for you. This way, not only will you have fun, but you will also make the
most progress with your English ability.
At St Giles we will do everything we can to make your visit an enjoyable learning experience. Our staff
are always available to answer your questions and guide you, so please ask us if you need information
or have any questions.
In this guide you will find important information about the school and the city. Please read it carefully
and keep it for future reference. If you have any other questions at all, please come and see us in the
school and we’ll be happy to help you.
With best wishes,
Marc Burgess
Director
St Giles New York City
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1.0 Introduction to St Giles New York City
St Giles International was founded in London in 1955. We have five schools in the United Kingdom
Brighton, Cambridge, Eastbourne, London Central and London Highgate; two schools in the USA, New
York City & San Francisco; and one school in Canada, in Vancouver.
St Giles New York City opened in 2011.
St Giles New York City is located in the heart of Manhattan in an attractive refurbished art-deco office
block on Fifth Avenue. The Empire State Building, Macy's department store, Greenwich Village, Times
Square, and many other attractions are only moments away.
We have 12 General English classrooms (all with digital screens). We have self-access facilities available
in the school café as well as being able to get a coffee or something to eat. St Giles New York City’s
Platinum Center offers a further 8 classrooms and a comfortable lounge for clients to relax in. Our
location and excellent facilities make the school an ideal place to improve your English and experience
this wonderful city.
1.1 Accessibility for Wheelchair Users
The building at 330 5th Avenue and the school itself, are fully wheelchair accessible.
1.2 Licensure and Accreditation
St Giles New York City is a member of English USA, (the American Association of English Intensive
Programs) and is licensed by the New York State Department of Education. The school is accredited by
The Commission on English Language Program Accreditation (CEA).
1.3 Our Mission Statement
To provide high quality courses for international students and trainee teachers in a learner-centered
environment focusing on the international students’ real and practical aspirations.
To offer a wide range of student support services of the highest quality to enable our students to enjoy
their courses to the full.
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1.4 New York City
New York City is the largest city in the United States and one of the largest in the world, it is also one of
the most popular. It is a major centre for media, culture, food, shopping and finance and trade. Its
impressive list of attractions include the Empire State Building, the Statue of Liberty, the United Nations,
Brooklyn Bridge, Times Square, Fifth Avenue and Central Park, to name just a few.
As well as Manhattan, take some time to explore the outer boroughs too. Brooklyn and Queens are only
a subway ride away, or take a trip on the Staten Island Ferry (for free) and check out the Statue of
Liberty on the way. The Bronx Zoo is also well worth a visit.
With its towering skyline, diverse culture and heritage, endless supply of restaurants and entertainment,
it is not surprising that the ‘Big Apple’ is considered by many to be the ‘greatest city in the world!’
1.5 St Giles New York City’s Promises to you
At our school you will…
Be given homework on most days
Follow a course book at least 50% of the time
Receive a balanced program including grammar, vocabulary, reading, writing, speaking and listening
practice
Receive one-to-one feedback every two weeks to check progress
Take an in-class revision activity once every two weeks
Have a weekly plan of your lessons posted in your class every week
Take a level assessment test every 6-7 weeks.
Be given a final progress evaluation test during your final week of the course
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Be given a certificate and course report upon completion of the course (upon completion of 80% of
classes)
What we expect from you…
To have the appropriate course book every day. Students studying for less than 4 weeks can borrow
a course book
To complete your homework regularly
To speak English only in the school
To attend at least 90% of lessons
To be on time for lessons
To be respectful of different cultures and beliefs
To tell us if you have any problems with the school, your accommodation, or anything else
Not to use your mobile phone in class
Not to take food into our classrooms
2.0 Your Course
2.1 Study Options Times & Dates
Most students at St Giles New York City follow one of the following programs:
20 lessons a week (morning course)
20 lessons a week (afternoon course)
22 lessons a week (morning course with 2 lessons on
Friday afternoon)
22 lessons a week (afternoon course with 2 lessons on
Friday morning)
28 lessons a week (full day course – morning course
Monday to Friday and 2 lessons on each afternoon
Monday to Thursday)
Public Holidays
The school will be closed for the following holidays in 2019:
New Years’ Day: January 1st
Martin Luther King Junior Day, January 21st
Presidents’ Day, February 18th
Good Friday, April 19th
Memorial Day, May 27th
Independence Day, July 4th
Labor Day, September 2nd
Thanksgiving, November 28th-29th
Christmas, December 23rd–27th
Lesson 1 9.00-9.50
Lesson 2 9.50-10.40
Lesson 3 11.05-11.55
Lesson 4 12.05-12.55
Lunch
Lesson 5 2.00-2.50
Lesson 6 2.50-3.40
Lesson 7 4.05-4.55
Lesson 8 5.00-5.50
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2.2 Courses Available
English for Special Purposes:
If you are a full-day student (28 lessons a week), you can choose to study the following courses in the
afternoons. These FD (full-day) options are for 8 lessons (2 lessons on 4 afternoons Monday to
Thursday):
FD Business
FD English for Academic Purposes
FD Grammar class
Exam preparation:
We offer preparation classes for the following examinations:
Cambridge First
Cambridge Advanced
Cambridge Proficiency
TOEFL
TOEIC
Platinum Courses:
St Giles New York offers executive Platinum courses for business professionals or mature and ambitious
learners looking to develop their English in a comfortable and exclusive environment. We offer:
Platinum Group Courses (morning, afternoon, full day)
Platinum Plus (Group classes and one-to-one lessons)
Platinum One-to one Courses
General English One-to-one Courses
English for Beginners:
We offer special programs for beginners, see the Course Dates and Prices Brochure for more information.
Please speak to us about the full range of courses we have available during your course in New York City.
We will be happy to give you different options and the different prices.
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3.0 Academic
3.1 Your First Day
You should arrive on a Monday morning between 8.30am
and 8.45am. On arrival, a member of staff will meet you and
check your registration. We will also need to make copies of
your passport, insurance and student visa (if you have one) so
please remember to bring these documents with you.
You will take a Placement Test to help us find the best class for your
level. You will also have an interview with our Director of Studies or one of our teachers. This is
where we assess your speaking and listening comprehension.
After your placement test and interview have been checked, we will give you a presentation about the
school, its regulations, and your lessons. There is a lot of information, so please ask questions if you do
not understand something. We are always happy to explain.
At the end of your first morning you will be assigned to a class in one of the following levels:
Placement test score Coursebook level CEFR Description
0-10 points Level 0 Beginner
11-25 points Level 1 CEFR A1 Elementary
26-42 points Level 2 CEFR A2 Pre-Intermediate
43-55 points Level 3 CEFR B1 Intermediate
56-70 points Level 4 CEFR B2 Upper-Intermediate
71 points and over Level 5 CEFR C1 Advanced
Your teachers and the Director of Studies are qualified professionals with a lot of experience in placing
students, however, your personal opinion about your level is also important. If, after a few days, you
feel a class is not right for you, please speak to your teacher or the Director of Studies.
3.2 Course Books
For students staying more than three weeks, you must buy your course book. If you are staying for four
weeks or less, you may borrow a course book provided you pay a deposit. Course books for General
English are around $50. Books for Cambridge classes are up to $120. Course books and other reference
books can be bought in our book store on the 8th floor.
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Your course book is used as the foundation for your language course. Generally, teachers will use course
book material about half of the total lesson time. For the remainder, they will select from a range of
sources, including authentic materials, such as newspaper articles and videos, and other activities and
tasks, such as communication games and worksheets. We do this to make sure your classes are varied
and interesting. If there is a specific topic or language area you would like to cover, please ask your
teacher.
3.3 Course Certificates & Student Evaluation Reports
Certificates are issued indicating your level of achievement when you complete your course at St Giles.
Certificates are only awarded to those students who have attended at least 80% of their classes. Every
Friday we host a graduation ceremony where departing students receive their certificate from the school
Director and have a chance to say goodbye to their friends and teachers.
On completion you will also receive a Student Evaluation report from your class teacher. This will show
your level and include a comment from your teacher about your progress at St Giles.
3.4 Typical Lessons at St Giles
Of course, each class and every lesson is different, but there are some techniques we use at St Giles
which are typical of any lesson. For example, in class your teacher will often ask you to work with another
student. We call this pair work. This gives students the maximum opportunity to use their English in
class. Sometimes the teacher will ask you to work in a group with other students. Again, this gives you
more chances to practice your English.
Your lessons will concentrate on grammar, vocabulary, pronunciation and/or one of the four skills of
speaking, listening, reading and writing. But these areas are not independent of each other. So, in a
reading lesson, you will probably work on grammar, vocabulary, pronunciation, speaking and listening,
as well as reading.
We believe the most important thing about learning English is communication, and so a lot of your lesson
time will be spent on developing your speaking and listening skills. Class time is valuable, so make the
most of your time at school. Students who experiment more and contribute more to lessons are nearly
always students who make good progress. So remember, YOU are the most important person when it
comes to learning. Relax, enjoy the lessons. Speak and ask questions as often as you can.
Here are some tips and advice about how to be a good language learner.
Always communicate in English.
Relax when you communicate. Don't expect to be correct all the time.
Keep an organised notebook for grammar and vocabulary.
Read as much as possible. Check out our selection of graded readers in the school.
Use the Computer Room and the Self Access Center regularly.
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Keep a record of the mistakes you make.
Remember, you will make more progress if you make an active contribution to your learning.
Use other ways of practicing your English outside the classroom: for example, talk with your host family,
read a newspaper, watch TV and listen to podcasts in English.
3.5 Student Progression For a student on an intensive course, it typically takes 10-12 weeks to complete a whole level. Every
two weeks you will have a progress check and your teacher will talk to you about your progress and your
course.
Every 6 to 7 weeks you will take a Level Assessment Test (LAT), which will provide an opportunity to
progress to the next level. We want you to be in the correct level for your English ability, so please do
not worry if you do not progress to the next level when you take this test for the first time. If you have
not mastered the required material, you may stay in a particular level until you pass the LAT. We would
expect that you stay at least 6-8 weeks, as a minimum. However progressing to the next level depends
on your test result and we do not consider factors such as teacher recommendation, progress check
results, class participation, homework completion or your attendance record. LATs are graded on the
same scale as the Placement Test you took on your first day (see section 3.0 above). If you want to
discuss your results or if you disagree with the result, please speak with your teacher and the Director
of Studies.
3.6 St Giles End-of-Course test
If you study for 4 weeks or more and have attended more than 80% of your lessons, you can take this
test in the final last week of your course. The End-of-Course test is graded on the same scale as the
Placement Test and the LATs, so you can get a really good idea of the progress you have made during
your course.
3.7 Student Levels & the CEFR
The levels at all St Giles schools are based on those of the Common European Framework of Reference
(CEFR) for language learning. There are 3 main levels, each split into two levels, as shown in this table:
CEFR Level: St Giles’ Level Name:
- - Beginner
A1 Basic user Elementary
A2 Basic user Pre-Intermediate
B1 Independent user Intermediate
B2 Independent user Upper-Intermediate
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C1 Proficient user Advanced
C2 Proficient user Proficiency
The following statements describe learners at different levels:
A1: Basic User: Elementary
Can understand and use familiar everyday expressions and very basic phrases aimed at the
satisfaction of needs of a concrete type. Can introduce him/herself and others and can ask and
answer questions about personal details such as where he/she lives, people he/she knows and
things he/she has. Can interact in a simple way provided the other person talks slowly and
clearly and is prepared to help.
A2: Basic User: Pre-intermediate
Can understand sentences and frequently used expressions related to areas of most immediate
relevance (e.g. very basic personal and family information, shopping, local geography,
employment). Can communicate in simple and routine tasks requiring a simple and direct
exchange of information on familiar and routine matters. Can describe in simple terms aspects
of his/her background, immediate environment and matters in areas of immediate need.
B1: Independent User: Intermediate
Can understand the main points of clear standard input on familiar matters regularly
encountered in work, school, leisure, etc. Can deal with most situations likely to arise whilst
travelling in an area where the language is spoken. Can produce simple connected text on topics
which are familiar or of personal interest. Can describe experiences and events, dreams, hopes
& ambitions and briefly give reasons and explanations for opinions and plans.
B2: Independent User: Upper-Intermediate
Can understand the main ideas of complex text on both concrete and abstract topics, including
technical discussions in his/her field of specialisation. Can interact with a degree of fluency and
spontaneity that makes regular interaction with native speakers quite possible without strain for
either party. Can produce clear, detailed text on a wide range of subjects and explain a
viewpoint on a topical issue giving the advantages and disadvantages of various options.
C1: Proficient User: Advanced
Can understand a wide range of demanding, longer texts, and recognise implicit meaning. Can
express him/herself fluently and spontaneously without much obvious searching for
expressions. Can use language flexibly and effectively for social, academic and professional
purposes. Can produce clear, well-structured, detailed text on complex subjects, showing
controlled use of organisational patterns, connectors and cohesive devices.
C2: Proficient User: Proficiency
Can understand with ease virtually everything heard or read. Can summarise information from
different spoken and written sources, reconstructing arguments and accounts in a coherent
presentation. Can express him/herself spontaneously, very fluently and precisely, differentiating
finer shades of meaning even in more complex situations.
3.8 Taking an examination at St Giles New York City
We are a Cambridge testing center. If you are enrolled in a Cambridge preparation course, please speak
to the Testing Coordinator or the Director of Studies about registering for an examination. Cambridge
has fixed exam dates every year in March, June and December.
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TOEFL tests are held regularly and you can find a convenient date at a testing center at: www.ets.org
4.0 Getting Around the School
St Giles New York City is located on the 7th floor of 330 5th Avenue, New York. Around the school you
will find the following the following facilities:
Student Café: Come here to chat to other students and enjoy something to eat or drink. Bring your
own food or buy something from our selection. There is cups, plates and cutlery available for
students, as well as microwaves. The cafe is the meeting point for most social activities and also
where we host Graduation Day every Friday and other special events throughout the year. The self-
access resources are located in the cafe. There are computers and a variety of reading materials
and reference books for you to use. It is a great place to do your homework or research the local
area. You can also borrow a DVD from our library.
Academic Management Office: Here you’ll find the Director of Studies, the Senior Teacher and the
Testing Coordinator. Come here to discuss anything related to academic and testing aspects of your
course.
The Administration Office: Come here to speak with our friendly Student Registrars and
Bookkeeper. They will be happy to help with things like making changes to your course, booking a
vacation and questions about accommodation.
The Director’s Office: You can see the school Director when the Director of Studies is unavailable or
to discuss changes to your course or anything else about your experience in New York City.
The Platinum Center: For our Platinum students, the comfortable Platinum lounge, with a
computer, a printer, reading materials and complimentary tea, coffee and snacks is available
throughout the day.
Our classrooms: Our classrooms may be used by students if reserved in advance. Please ask at
reception for more information. Please understand that when the school is busy, classrooms may
not be available.
The Book Store: The book store is located in the administration office. You can buy your course
books here, as well as reference books for grammar and vocabulary.
5.0 Things to do in NYC
5.1 The School Social Program
Every two weeks a social calendar, listing many activities and events, will be given out by the Social
Program Organizer. For most activities, students will meet in in the cafe. The length of activities varies.
Be sure to ask the Social Program Organizer if you have questions about the length of activities. Popular
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activities include walking tours, Salsa lessons, Karaoke, NBA games (and other sporting events), museum
visits and movie nights. For the most up-to-date information, check out the Activities notice board
located in the main corridor.
We use meetup.com to organise our social program. You can sign up for an account here:
www.meetup.com You can also use the meetup site to find other groups and activities you may be
interested in New York City.
5.2 The City
New York City has a large variety of entertainment. NYC & Company, New York City’s official tourism
site, is very helpful with information and links for different things to do in and around New York. Visit
www.nycgo.com.
These newspapers and magazines publish calendars of events and information about upcoming events.
Check out these websites for more information:
The New York Times www.nytimes.com
New York Post www.nypost.com
Time Out New York www.timeoutny.com
The Village Voice www.villagevoice.com
5.3 Transport
The New York subway system runs 24 hours a day, 7 days a week.
You can buy single rides or you can buy an unlimited ride MetroCard
for 7 days or 30 days. You can also use your MetroCard on the buses.
Pay for a card at the vending machine inside the station. For more
information, visit www.mta.info/metrocard. It’s also a good idea to
download a transport app such as Citymapper to plan journeys and
find out the most up to date information on delays.
5.4 Travel Outside of New York City
If you want to travel outside New York City to places like Niagara Falls, Boston, Philadelphia, or
Washington DC, we can help you reserve a place on a student tour. Please ask the Social Program
Organizer for more information.
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6.0 St Giles’ Rules & Laws in NYC
6.1 Attendance
To make good progress in your English you should attend all of your lessons. If you are more than 10
minutes late, please do not disturb your class. Wait until the next break before joining your classmates.
Attendance is taken for each lesson. If you are going to be absent for any reason (for example, you are
feeling unwell), please let us know. Call us at 212 967 9900 or send an email to: newyork@stgiles-
usa.com
How attendance is recorded: Your teacher takes attendance at the start of each lesson. Even if you only
miss one lesson, your attendance rate will fall. If you miss more than 3 consecutive days, your teacher
will inform the Director of Studies and we will inform your agent or emergency contact. We will also try
to contact you, so make sure we have the most up-to-date phone number, email address, and address
in New York. For students aged 17 or younger, we will notify your parents, agent and call you if you are
absent for 1 day.
Attendance Policy: We produce attendance reports every week and closely monitor your attendance
rate. If you do not attend at least 80% of your lessons, you will not receive a Certificate of Studies from
our school. If you are in the US on an F1 Student Visa, poor attendance will be reported to the
Immigration authorities and your visa may be cancelled without notice.
If your attendance rate is falling we take the following steps:
1. If your attendance is near or below 85%, you will receive a warning from the Attendance
Officer.
2. If your attendance does not improve, you will meet the Director of Studies to read and sign an
attendance warning letter where you promise to improve your attendance.
3. If your attendance remains consistently at a low level you will be required to sign in at the
Administration Office before classes every day until your attendance reaches an acceptable
level.
4. If there is still no improvement, you will have a meeting with the School Director and we may
have to cancel your course.
We understand that there are many reasons why your attendance may not be 100% and we always try
to work with you to find out how we can help. Please feel free to talk to someone in the school if you are
having any difficulties.
6.2 Behaviour
We want you, as a St Giles student, to feel part of a learning community and we ask you to behave with
maturity and respect for each other. If you are staying in accommodation arranged by St Giles
International, we expect the same consideration to be shown to homestay hosts, their visitors and their
family, as well as other students staying in the same home. The same applies to students who stay in
residence halls or hotels.
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Our school is a serious place of study, and for the benefit of all students and staff St Giles must reserve
the right to take disciplinary action against students who misconduct themselves. Misconduct includes
the following behaviour which could result in disciplinary action by St Giles, but it is not complete list:
Violent, indecent, disorderly, threatening or offensive behaviour or language used within the school
building, or in accommodation arranged by St Giles International, or whilst engaged in an activity
organized by the school, or towards any member of staff or fellow student.
Fraud, theft, deception or dishonesty in relation to St Giles International, its staff or students, or
towards members of host families providing accommodation arranged by St Giles International.
Racial, sexual or other kind of harassment of any student or member of staff, or towards members
of host families providing accommodation arranged by St Giles International.
Damage to or defacement of St Giles International property, or the property of other students or
staff, or the property of host families providing accommodation arranged by St Giles International,
which is caused intentionally or recklessly.
Computer misuse.
Behaviour which brings St Giles International into disrepute.
Use of social media such as Facebook to harass, offend or abuse staff or students of St Giles
International, or members of host families providing accommodation arranged by St Giles
International.
Disruptive behaviour in class or within the school building.
The creation of excessive noise or other antisocial or indecent behaviour whilst in homestays,
residence halls or hotels organized by St Giles International.
The creation of excessive noise or other antisocial or indecent behaviour towards neighbors, of
accommodation organized by St Giles.
The possession or use of illegal substances (drugs or offensive weapons) in or outside the school
building, the residence hall or any other accommodation organized by St Giles International.
Being drunk or under the influence of illegal drugs whilst at the school, or in homestays, or in other
accommodation organized by St Giles International.
6.3 Disciplinary Procedure
Students who misconduct themselves (as defined above) may face the following stages of disciplinary
action but St Giles International reserves the right to move to a higher or final stage depending on the
seriousness of the matter:
1. You may be given a first warning, with a time limit of up to 24 weeks for further action if you commit
another act of Misconduct.
2. You may be given a second warning with a time limit of up to 24 weeks for further action if you commit
another act of Misconduct.
3. You may be suspended temporarily from attending the school or any activities organized by the school.
4. You may be asked to leave the school or any accommodation arranged by St Giles International
permanently and you will not receive any refund for the unused part of the course; you may be charged
one weeks’ notice for accommodation arranged by St Giles International.
5. For students under the age of 18, we may inform your parents and/or your agent if you have
misconducted yourself. For adult students, we may inform your agent.
Right of Appeal
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If we take disciplinary action to suspend you from school activities, or permanently expel you, you have
the right to fair treatment and can ask the Center Director to reconsider this action. You have the right
to meet with the Center Director in the presence of another student to explain your behaviour or to give
your opinion on the decision. The Center Director has a duty to investigate promptly and properly any
facts on which you disagree. The school observes a complaints procedure which is explained separately,
and you can use it if you feel that the school’s disciplinary action has been unfair or unreasonable.
6.4 Problems or Complaints
We are pleased that you have decided to study at St Giles New York City. We hope you will enjoy your
stay, and we are here to help you if you have any personal or academic problems. If you have a problem,
please talk to someone at the school as soon as possible.
Your Accommodation: Explain the situation to the Accommodation Officer who will advise you on what
we can do to help. Your accommodation will be changed at the earliest opportunity if circumstances
demand it.
Your Classes/Course: If you are unhappy with your course or your class, please speak with your
teacher first. If the teacher cannot help you please see the Director of Studies.
Administration: See the Center Director or the Director of Studies if you are unhappy about the
conduct or behavior of any of the academic or administrative staff at the school.
Course Change/Cancellation: Our conditions are clearly explained on the enrolment form. Before
registration, students are given a clear statement of all fees and charges for which they may be liable,
and of the terms of contract. If there is a valid reason for changing or cancelling any course please
come and see the Registrar in the main office.
Personal Problems:
For many students, being away from home and family can be a source of worry and distress. If you have
any problems at all, for example, homesickness or money worries, please do not keep it to yourself. Your
teacher, the Director of Studies, or the administration team may be able to help you.
If, after talking about your problems or complaints, you are still not satisfied, please make an
appointment to see the Director, Marc. You can bring a friend along for support if you feel it would help.
You can also submit your complaint in writing.
Further Recourse:
St Giles is a member of English USA, an association for accredited English language schools. If you are
still unhappy, you may refer your complaint to English USA. St Giles promises to accept any decisions
made by English USA. You can contact English USA at AAIEP Central Office, PO Box 1158, Pacifica, CA,
94044. You can email: [email protected] or call: 415 354 3322.
6.5 Visa Rules
All students requiring an F-1 (student) visa are registered on SEVIS prior to their arrival in the United
States. SEVIS is the computerized system that collects and maintains information on the current status
of non-immigrant students. A student visa is issued for a particular purpose. Each visa classification has
a set of requirements that the visa holder must follow and maintain. Those who follow the requirements
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maintain their status and ensure their ability to remain in the United States. Those who do not follow the
requirements violate their status and are considered “out of status.”
Avoid Visa Status Violations
Failure to maintain status can result in arrest, and violators may be required to leave the United States.
Violation of status also can affect the prospect of readmission to the United States for a period of time.
Most people who violate the terms of their status are barred from lawfully returning to the United States
for years. By violating the requirements that govern your immigration status, you may jeopardize your
ability to remain in the United States as a student or exchange visitor. Examples of violations include the
following:
Failure to enroll by the date specified by your school or exchange visitor program.
For academic students (visa category F-1): failure to maintain a full course load without prior
authorization for a reduction from your designated school official (DSO).
Unauthorized employment during your stay.
Failure to leave the United States following completion of your course, exchange visitor program, or
program-related employment.
Students on F-1 (I-20) student visas must tell the Registrar/DSO before their last day of school whether
they are transferring to another school or leaving the US. If you leave the school earlier than your course
completion date, you have 14 days to leave the United States.
7.0 Accommodation
7.1 Staying with a St Giles Host
St Giles chooses its hosts very carefully, because the time you spend with your host is a very important
part of your stay in the US.
Your host should provide you with all of the following:
Private room with a full-size bed, closet, a mirror and a table.
Clean bedding and towels, changed once a week.
Meals booked and paid for – please check with the office what has been booked.
Full use of the bathroom every day.
A quiet place for you to study.
We hope that you will be happy with your accommodation. We like to place our students with hosts who
will talk to them and treat them as members of the household.
Remember that your host’s way of life may be different from what you are used to in your country, so
please find out what your host expects from you. The first few days may feel a little strange and you
may feel you do not fit in with the daily routine. You may also feel a little homesick. Do not worry, these
feelings are quite normal. Remember that many of our hosts have worked with us for some years and
they are used to dealing with guests from other countries.
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Ask them what they expect from you, as this will help you to feel more comfortable. Always tell your
host if you will be late or will miss a meal and always tell your host if you are going to spend a night
away, so they will not worry.
Always talk to your host first if you have any doubts or problems. There may be small misunderstandings
sometimes, but with goodwill and humor these can usually be resolved quickly and easily. Talking is the
best way of getting to know your host and it will help you to settle into their way of life. Many of our
students have made lasting friendships with their hosts; we hope you will be able to do the same.
If, after discussing the problem, you are still unhappy with your accommodation, you should talk to the
Accommodation team in the main office.
8.0 General Information
Alcohol: Drinking alcohol in public spaces is not allowed in New York City. If the police catch you,
you will get a ticket and a fine, you may also be arrested. You must be at least 21 years old to drink
alcohol in the US.
Banks: Students who study at St Giles for 3 months or more may open a free checking account at
Bank of America or Citi Bank. With your checking account, you will receive a cash card for ATM
transactions. If you have questions about banking (or wire transfers) from your home country, please
come to Reception in the main office.
Credit Card Loss: Keep a list of your credit and other important cards. Notify the police if lost or
stolen at 646 610 5000
Curfew: Please speak to your host/accommodation about curfew arrangements. Students under 18
years old must be back at your homestay by 10pm at night.
Currency Exchange: The closest currency exchange center (from school) is The Change Group. It is
located at 339 5th Ave, opposite the Empire State Building.
Dentists: Dentists are not free. If you need to see a dentist, ask in Reception, and always ask how
much the treatment will cost first.
Doctors: If you are ill, tell your host and arrange to visit their doctor. If you are not living in homestay
accommodation, go to the school office and ask about seeing a doctor. When you are ill, please call
and let us know if you will not attend class. If you are unable to call yourself, please ask your host
or a friend to call for you. Please see the front desk for a list of medical providers. If you are
prescribed any medicine, make sure you understand the instructions.
Drugs: Buying and selling illicit drugs is illegal in the US. If you are found carrying drugs either in
school or in public, you may be arrested. Cannabis is illegal in New York State.
Emergency Services: Call 911. This covers all emergencies – fire, medical and life-threatening
situations. If you have another serious problem, phone your host, or St Giles New York City. The St
Giles 24 hour emergency number is 631 741 6113.
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Emergency Room / ER: A visit to the ER can be very expensive. If you need medical assistance but
it is not an emergency, DO NOT go to the ER. Find a doctor or local clinic instead.
If you need other services such as an optician, physiotherapist, acupuncture etc., please ask in the
school office, we will do our best to help find a recognised practitioner.
First aid: If you have an accident or feel ill at the School, tell your teacher or someone in the school
office. There is a first aid box available. If it is a serious problem, a member of staff can help you
arrange to see a doctor.
Health Insurance: All students must have health insurance to attend our school. Without health
insurance, it may be very expensive to see a doctor while you are here. If you do not have insurance,
we can arrange it for you. Please ask at reception.
Please carry your insurance documents and some photo ID with you at all times. Bring your insurance
card with you when you see a doctor, but be prepared to pay immediately for your first visit. Your
insurance company may reimburse you later. Keep all your receipts.
Identification: You will need some kind of photo ID (such as a Drivers License) to buy alcohol, tobacco,
or get into a night club. In the US it is not necessary to carry your passport, so leave it somewhere
safe.
Litter: You must not drop litter in the street or in other public places. Please take it home with you
or put it in a garbage can.
Places of Worship: You can get addresses of local churches, mosques, synagogues, and temples from
the school office.
Police: The nearest police station is located at 357 West 35th St, New York. Telephone 212 239
9811. If you are arrested, you will be handcuffed and taken to the police station. A police officer will
ask for details such as your name, address, date of birth, Social Security number, etc. You will be
photographed and fingerprinted and taken to Central Booking to be processed to appear before a
judge. You will be held in a police cell. You can make three free calls within New York City, or three
collect calls to other numbers. St Giles 24 hour Emergency Number is 631 741 6113.
Post Office: Most Post Offices are open Monday through Friday, 8.00 to 17.00pm. Some branches
have special Saturday hours. The nearest Post Office to St Giles is located at 16 W 33rd Street.
Property Left in a Taxi: Write down or remember the number, color and company name of your taxi.
Call the police at 646 610 5000. DO NOT CALL 911.
Smoking: Smoking is not allowed indoors in New York State. You may smoke outside, but must be
at least 7 meters away from all doors and windows. Smoking in city parks and on public beaches is
also illegal. If you are caught, you may get a ticket. You must be at least 21 years old to buy cigarettes
in New York City.
Staying safe: We are happy you have chosen to visit New York City while studying English. It is a
big city with many cultural activities, sporting events and restaurants. However, in order to ensure
that your visit is a pleasant one, please take certain precautions.
Although New York City is a safe and friendly place, as in any big city, certain areas should be avoided
after dark. Try not walk alone at night, public transportation runs 24 hours, seven days a week and
it is generally reliable and safe. If it is late at night and you have to travel a long distance to reach
your homestay or residence, it is best to go with a friend or take a licensed yellow taxi. Do not carry
valuables (such as your passport) or a lot of cash. Carry your purse or wallet close to your body and
always be aware of your surroundings.
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You will see few homeless people in the city. They might ask you for money or food or coffee. You
can ignore them or donate if you wish. There is nothing wrong with being friendly, just be careful
with whom you choose to talk. Remember you are in control. If you walk with your head tall and with
a purpose, most people will not bother you.
Telephone: For domestic calls (USA and Canada) you can ask to use the telephone in reception.
There is no charge for this but please keep your call short as the phone lines are very busy. For
international calls, you will need to use an International Calling Card. These are available at Duane
Reade and Walgreen’s near the school.
Tipping: In restaurants, bars and cafes you generally tip between 15% and 20% on the pre-tax bill.
If you buy drinks at the bar, you usually tip $1 per drink. 15-20% of the fare is the usual rate for
tipping a taxi driver.
Valuables: Please remember to be very careful if you have valuable items in public places, such as
cameras, smart phones, or other electronic devices. Never leave anything valuable in your classroom.
Do not carry large amounts of cash. If you lose or find anything, please go to Reception.