Student Expectations regarding Higher Education and Labour Market
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Transcript of Student Expectations regarding Higher Education and Labour Market
KRISTINE ZAKSA
Student Expectations regarding Higher Education
and Labour Market
Why expectations are important?
Quality – to meet standarts of stakeholdersStakeholders – students, parents, employers,
societyTo live up expectations – to have a satisfied
students
The aim of the survay
is to compare the changes of student expectancies and satisfaction during the study period.
To find out the relationship between the students’ motivation (why they want to study), the expectancies and the study level.
Herzberg-two factor theory
Hygiene factors - if absent or weak caused dissatisfaction. These related to the job environment.
Motivators - lead to feelings of satisfaction. These relate to the job itself, for example its complexity, or importance
Herzberg’s proposition –two factor theory (by Richard James)
Hygiene factors – related to study environment: Quality of working spaces Services
Motivation factors: Inspirational teaching (leadership) Belonging to learning community
Survey
600 respondents – undergraduate and postgraduate level business students
2007/2008 academic year
Questionnaire
4 parts:the reason, why the student wants to study; the student’s expectancies; the level of satisfaction; the student’s personal data
Main findings - Motivation to study
To earn a lot of money (safety need)
Main findings - Motivation to study
To find new friends (Belongingness)
Main findings - Motivation to study
To acquire a prestige position in a society (Esteem need)
Main findings - Motivation to study
To fulfilf her-self (Self – actualisation)
Main findings – motivation to study related to the labour market
To get a good job
Main findings – motivation to study related to the future job
To obtain practical and theoretical knowledge for a future job
Main findings – motivation to study related to the future job
To ensure more opportunities for the future
Motivation - conclusions
The self- actualisation is the most important motivation for students
The higher education is perceived also more as the better opportunities for the future
Main findings - Expectations
The professors will give all necessary practical knowledge
Main findings - Expectations
The professors will give all necessary theoretical knowledge
Main findings - Expectations
The computer literacy in economic and business administration will be improved
Main findings - Expectations
The communication skills will be improved
Conclusions - expectations
Students NOT really expect that professors will give them ALL necessary knowledge
butStudents expect that they will improve
different kind of SKILLS
Main findings – satisfaction, hygiene factors
Technical equipment
Main findings – satisfaction, hygiene factors
The lecture rooms
Main findings – satisfaction, motivators
The professors' attitude
Main findings – satisfaction, motivators
The professors give a practical knowledge
Main findings – satisfaction, motivators
After graduation I would like to continue studies
Conclusions
Most of students ar rather satisfied with hygiene factors. (But the hygiene factors are insufficient conditions for high student satisfactoin.)
The ‘motivation factors’ should be improved in order to meet higher student satisfaction.
Thank you for attention