Student Education Service€¦ · Student Education Service 20/08/13 (revised) - Policy -...
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O n e S e r v i c e I n f r a s t r u c t u r e H R H e a l t h & S a f e t y S t a f f T r a i n i n g & D e v e l o p m e n t F i n a n c e P r o c u r e m e n t R i s k M a n a g e m e n t S t u d e n t S y s t e m s S u p p o r t H e l p @ L e e d s S e r v i c e C o m m u n i c a t i o n s S u p p o r t S e r v i c e M a n a g e m e n t & S t a n d a r d s O n e S e r v i c e In f r a s t r u c t u r e H R H e a l t h & S a f e t y S t a f f T r a i n i n g & D e v e l o p m e n t F i n a n c e P r o c u r e m e n t R i s k M an a g e m e n t S t u d e n t S y s t e m s S u p p o r t H e l p @ L e ed s S e r v i c e C o mm u n i c a t i o n s S u p p o r t S e r v i c e M a n a g e m e n t & S t a n d a r d s Student Education Service 20/08/13 (revised) - Policy - Recruitment strategy - Marketing - Communications - Recruitment campaigns including open days, post applicant events - Marketing planning - Market insight - Market research - Tuition fee setting and pricing - Policy - International market development - International foundation year (IFY) - Overseas offices - Agent management - International pricing - Trans-national provision - Collaborative provision - Lead SES co-ordination with Study Abroad and International student experience - International recruitment strategy - Overseas promotion - Sponsor & agent management - Alumni engagement - Policy - Recruitment strategy - Admissions policy (all cohorts) - Entry requirements policy & best practice - Recruitment support - Admissions processing - Marketing liaison - PGR Admissions - Policy - Access agreement - Pathways (Access2Leeds) - Outreach programmes - Schools liaison - Recruitment support for faculties - Marketing liaison - SES co-ordination with Student Opportunity - Pastoral support for WP students - Education Engagement strategy Recruitment, Admissions & WP strategy Recruitment & WP delivery & support Director of Admissions Student Marketing Director of Student Operations Student Programmes Programme Support Digital Learning International Opportunity Disability Support Student Counselling - Policy - Welcome & orientation - Cultural adoption - International student support - Immigration support - Students in crisis - Policy - Student counselling Designated chair of Student Support & Wellbeing management team Policy Coordination of student support Student engagement Partnership Project development WP student support liaison Student health & wellbeing > liaison with Chaplaincy, Leeds Student Medical Practice, wardens, Accommodation, Students’ Union - Policy - Enabling support for students with specific learning difficulties, disabilities, medical conditions and mental health difficulties Chair of Student Support & Wellbeing Management Team Employability Co-curriculum Admissions Educational Engagement Head of Marketing - Policy - International student mobility > Study abroad > Placements > International volunteering - Global community - Intercultural ambassadors - Intercultural activities on campus - Global residence life - Summer schools - Student mobility opportunities - Alumni engagement - Volunteering > International volunteering - Alumni engagement - Policy - Employability strategy - Employability support and opportunities > international student support - Faculty and School employability support - Employability teaching & curricular support - Careers guidance - Internships - Placements - Employer relationship management - Enterprise - Alumni engagement - Policy - Assessment - Module results - Student record - Examinations > PGR exams, cases & publications - Awards - Progression - Graduation - Events - Policy - Registration - Student record > incl. PGR - Module enrolment - T imetabling - Catalogue - Programme & module data - Policy - Eligibility - Tuition fee charging - Scholarships > PGR scholarships - Bursaries - Hardship support - Collection of tuition & accommodation fees - Coordination of financial support - External partner interactions (inc SLC, sponsors, NHS) - Payment of financial support - Student financial record - Financial reconciliation & reporting Policy Leeds for Life Leeds for Life foundation Quality enhancement Partnership Student engagement Horizon scanning & futures Disseminating and communicating good practice Alumni engagement Student opportunity & enhancement Assessment Student Support & Counter Services Counter services Front-line student support Cash services Student engagement Signposting Transcripts & certification Student Finance Curriculum Leeds for Life - Curriculum support activities - Teaching technology developments - Strategic projects - Alumni engagement Student Opportunity Development Team International & Market Development - QA processes for all cohorts - QA of programme and module approval and review - Support for QA review processes - Policy maintenance of QA processes in line with QAA code - External examining - SES committees - QA committees International Student Support Director of Student Opportunity Quality Assurance PBS Compliance S T U D E N T R E C R UI T M E N T S T U D E N T O P E R A T I O N S S T U D E N T O P PO R T U N I T Y S T U D E N T S U P P O R T & W E L L B E I N G LINKS TO: Leeds Enterprise Centre Alumni LINKS TO: Disability / Finance / Educational engagement / Admissions / Accommodation LINKS TO: Academic appeals QAA LINKS TO: Faculty marketing managers LINKS TO: Accommodation Language centre Faculty marketing managers LINKS TO: Student finance Alumni Faculty marketing managers LINKS TO: Accommodation Language centre Faculty marketing managers Alumni International research team WUN networks and research partnerships LINKS TO: SDDU Blended Learning Alumni LINKS TO: International student support Immigration Volunteering Recruitment Accommodation International market development Alumni engagement Students’ Union LINKS TO: PBS compliance International recruitment International opportunity Programme support LINKS TO: Help@Leeds LINKS TO: Educational engagement Admissions Student finance Assessment Programme support LINKS TO: Help@Leeds LINKS TO: Academics / SDDU
Transcript of Student Education Service€¦ · Student Education Service 20/08/13 (revised) - Policy -...
One Service Infrastructure
HR
Health & Safety
Staff Training &
Developm
ent
Finance
P
rocurement
Risk Management Student Syste
ms Sup
port
Help@Leeds
Serv
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Com
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icat
ions
Sup
port
Se
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eM
anag
emen
t&
Sta
ndar
ds
One Service Infrastructure
HR
Health & Safety
Staff Training &
Developm
ent
Finance
P
rocurement
Risk Management Student Syste
ms Sup
port
Help@Leeds
Serv
ice
Com
mun
icat
ions
Sup
port
Se
rvic
eM
anag
emen
t&
Sta
ndar
ds
StudentEducation Service
20/08/13(revised)
- Policy- Recruitment strategy- Marketing- Communications- Recruitment campaigns including open days, post applicant events- Marketing planning- Market insight- Market research- Tuition fee setting and pricing
- Policy- International market development- International foundation year (IFY)- Overseas offices- Agent management- International pricing- Trans-national provision- Collaborative provision- Lead SES co-ordination with Study Abroad and International student experience- International recruitment strategy- Overseas promotion- Sponsor & agent management- Alumni engagement
- Policy- Recruitment strategy- Admissions policy (all cohor ts)- Entry requirements policy & best practice- Recruitment suppor t- Admissions processing- Marketing liaison
- PGR Admissions
- Policy- Access agreement- Pathways (Access2Leeds)- Outreach programmes- Schools liaison- Recruitment suppor t for faculties- Marketing liaison- SES co-ordination with Student Oppor tunity- Pastoral suppor t for WP students- Education Engagement strategy
Recruitment, Admissions & WP strategy
Recruitment & WP delivery & suppor t
Director of Admissions
Student Marketing
Director of Student Operations
StudentProgrammes
Programme Support
Digital Learning
International Opportunity
Disability Support Student Counselling
- Policy- Welcome & orientation- Cultural adoption- International student suppor t- Immigration suppor t- Students in crisis
- Policy- Student counselling
Designated chair of Student Suppor t & Wellbeing management
team
Policy
Coordination of student suppor t
Student engagement
Par tnership
Project development
WP student suppor t liaison
Student health & wellbeing > liaison with Chaplaincy,
Leeds Student Medical Practice, wardens,
Accommodation, Students’ Union
- Policy- Enabling suppor t for students with specific learning difficulties, disabilities, medical conditions and mental health difficulties
Chair of Student Support & Wellbeing Management Team
Employability
Co-curriculum
Admissions Educational Engagement
Head ofMarketing
- Policy- International student mobility > Study abroad > Placements > International volunteering- Global community- Intercultural ambassadors- Intercultural activities on campus- Global residence life- Summer schools- Student mobility oppor tunities- Alumni engagement
- Volunteering > International volunteering- Alumni engagement
- Policy- Employability strategy- Employability suppor t and oppor tunities > international student suppor t- Faculty and School employability suppor t- Employability teaching & curricular suppor t- Careers guidance- Internships- Placements- Employer relationship management- Enterprise- Alumni engagement
- Policy- Assessment- Module results- Student record- Examinations > PGR exams, cases & publications- Awards- Progression- Graduation- Events
- Policy- Registration- Student record
> incl. PGR
- Module enrolment- T imetabling- Catalogue- Programme & module data
- Policy- Eligibility- Tuition fee charging- Scholarships
> PGR scholarships
- Bursaries- Hardship suppor t- Collection of tuition & accommodation fees - Coordination of financial suppor t- External par tner interactions (inc SLC, sponsors, NHS)- Payment of financial suppor t- Student financial record- Financial reconciliation & repor ting
PolicyLeeds for LifeLeeds for Life foundation
Quality enhancementPar tnership
Student engagementHorizon scanning &
futuresDisseminating and communicating good
practiceAlumni engagement
Student oppor tunity & enhancement
Assessment
Student Support & Counter Services
Counter services Front-line student suppor t Cash services Student engagement Signposting Transcripts & cer tification
Student Finance
Curriculum
Leeds for Life
- Curriculum suppor t activities- Teaching technology developments- Strategic projects- Alumni engagement
Student Opportunity Development Team
International & Market Development
- QA processes for all cohor ts - QA of programme and module approval and review
- Suppor t for QA review processes
- Policy maintenance of QA processes in line with QAA code
- External examining- SES committees- QA committees
International Student Support
Director of Student Opportunity
Quality Assurance
PBS Compliance
STU
DENT
REC
RUITMENT
STUDENT OPERATIONS
STUDENT OPPORTUNITY
STUDEN
T SUP
PORT
& W
ELLB
EIN
G
LINKS TO:Leeds Enterprise CentreAlumni
LINKS TO:Disability / Finance / Educational engagement / Admissions / Accommodation
LINKS TO:Academic appealsQAA
LINKS TO:Faculty marketing managers
LINKS TO:AccommodationLanguage centreFaculty marketing managers
LINKS TO:Student financeAlumniFaculty marketing managers
LINKS TO:AccommodationLanguage centreFaculty marketing managersAlumniInternational research teamWUN networks and research partnerships
LINKS TO:SDDUBlended LearningAlumni
LINKS TO:International student supportImmigrationVolunteeringRecruitmentAccommodationInternational market developmentAlumni engagementStudents’ Union
LINKS TO:PBS complianceInternational recruitmentInternational opportunityProgramme support
LINKS TO: Help@Leeds
LINKS TO:Educational engagementAdmissionsStudent financeAssessmentProgramme support
LINKS TO: Help@Leeds
LINKS TO:Academics / SDDU
