Structuring for Growth Presented by Stefanie Fine, Vice President for Business Development and...
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Transcript of Structuring for Growth Presented by Stefanie Fine, Vice President for Business Development and...
Structuring for Structuring for GrowthGrowth
Presented by Stefanie Fine, Vice Presented by Stefanie Fine, Vice President for Business President for Business
Development and Strategic Development and Strategic PlanningPlanning
JEVSJEVSatat
IAJVS Annual ConferenceIAJVS Annual ConferenceChicagoChicago
May, 2005May, 2005
JEVSJEVS
$60 million revenue$60 million revenue
900 employees900 employees
15,000 individuals served annually15,000 individuals served annually
Greater Philadelphia Area + Greater Philadelphia Area +
JEVS – Services OfferedJEVS – Services Offered Career ManagementCareer Management Skills/Career TrainingSkills/Career Training Employer ServicesEmployer Services Home Health Care and Home Health Care and
Personal AssistancePersonal Assistance Job Readiness/Career Job Readiness/Career
Advancement for Advancement for Target PopulationsTarget Populations
Residential and Day Residential and Day Services for Clients Services for Clients with Mental with Mental RetardationRetardation
Work and Recovery Work and Recovery Services for Clients Services for Clients with Mental Illnesswith Mental Illness
Substance Abuse Substance Abuse TreatmentTreatment
Welfare to Work Welfare to Work ServicesServices
Commitment to Growing Commitment to Growing StrategicallyStrategically
Mission of helping people help Mission of helping people help themselves is viewed broadlythemselves is viewed broadly To serve the general, as well as the To serve the general, as well as the
Jewish communityJewish community
To provide a broad range of servicesTo provide a broad range of services
No geographic boundariesNo geographic boundaries
Commitment to Growing Commitment to Growing StrategicallyStrategically
Core PrinciplesCore Principles Mission and Strategic Plan FitMission and Strategic Plan Fit Core CompetenciesCore Competencies Focus on Diversified FundingFocus on Diversified Funding Proactive vs. ReactiveProactive vs. Reactive Philosophy of Creating SolutionsPhilosophy of Creating Solutions Collaborations – Internal and ExternalCollaborations – Internal and External AdvocacyAdvocacy Geographic ExpansionGeographic Expansion
Growth StrategiesGrowth Strategies
Consumer drivenConsumer driven Market leaderMarket leader Geographic expansionGeographic expansion Government relationsGovernment relations Fee for serviceFee for service Social enterpriseSocial enterprise Alliances and partnershipsAlliances and partnerships
Investment in Growth and Investment in Growth and The Infrastructure to The Infrastructure to
Support ItSupport It Board Restructuring and Board Restructuring and
DevelopmentDevelopment Talent ManagementTalent Management
CEO, Two COO’s, Executive DirectorsCEO, Two COO’s, Executive Directors Leadership at All LevelsLeadership at All Levels Learning EnvironmentLearning Environment Pay for PerformancePay for Performance
Program DesignProgram Design Cross Agency TeamsCross Agency Teams
Investment: Business Investment: Business Development and Strategic Development and Strategic
PlanningPlanning Competitive IntelligenceCompetitive Intelligence
Market ResearchMarket Research
Marketing PlansMarketing Plans
Grant/proposal writing and managementGrant/proposal writing and management
Strategic alliances and initiativesStrategic alliances and initiatives
Investment: TechnologyInvestment: Technology
IntranetIntranet
Outcomes to Efforts SoftwareOutcomes to Efforts Software
TelecommutingTelecommuting
Voice over IP Telephone SystemVoice over IP Telephone System
Investment: Investment: CommunicationsCommunications
Internal “Agency Model” Structure Internal “Agency Model” Structure
Marketing Plan Training Marketing Plan Training
Promotional PlanningPromotional Planning
Commitment to Employee CommunicationCommitment to Employee Communication
Investment: Quality Investment: Quality Assurance Assurance
Customer defines desired outcomes Customer defines desired outcomes and service featuresand service features
Agency-wide Total Quality Agency-wide Total Quality Management InitiativeManagement Initiative
Performance ImprovementPerformance Improvement
ConclusionConclusion JEVS has doubled in size over the past 5 JEVS has doubled in size over the past 5
years.years. The foundation for this growth has been The foundation for this growth has been
a reputation for quality services and for a reputation for quality services and for bringing solutions.bringing solutions.
The building blocks have been a The building blocks have been a commitment to strategically growing and commitment to strategically growing and an investment in talent and an investment in talent and infrastructure;infrastructure;
And the good fortune of being in the And the good fortune of being in the right services at the right time.right services at the right time.