Stronger. Together. One Microsoft - microsoft-sap-events.com
Transcript of Stronger. Together. One Microsoft - microsoft-sap-events.com
Stronger. Together.Running SAP on the Microsoft Platformat MicrosoftHans [email protected]
SAP & Microsoft – Three Relationships
SAP at Microsoft – Landscape and MetricsKey IT Processes – Disaster Recovery, Change Control Expanding the Reach – SAP User Interface StrategyMSIT SAP – The Big Trends
Agenda
SAP & Microsoft – Three Relationships
Go To MarketSAP is a top reseller of SQL ServerMicrosoft and SAP jointly sell Enterprise SoftwareJoint commitment to partners to drive net new opportunities and joint customer success
Technology PartnerStrong technology agreement since 1993Development co-located in Walldorf and RedmondIndustry leaders for Private and Public Cloud integrationWindows launch partner
CustomerStrong customer relationships for 20 yearsMicrosoft runs on SAP with >100K usersSAP is a top Microsoft global customer with standardized Microsoft desktop
Microsoft IT Vision & StrategyMicrosoft IT MissionRe-Imagining The EnterpriseMicrosoft IT is embracing and integrating Mobility, Social Computing, Big Data and the Cloud to enable the delivery of new digital work experiences.
In Real-Time
Connect The Company
Inspire The Industry
Delight The Customer
CloudDelivering superior services by adapting IT resources
SocialAccelerating productivity by connecting employees
MobilityExpanding mobile workforce output
AnalyticsTurning big data into strategic decisions
Microsoft IT Organization
IT business functions
Shared services
Business process unitsIdeation to availability
Awareness to lead Lead to order Order
fulfillment Fulfillmentto customer value
Corporatefunctions
Application and platform services
Site end-userservice
Informationsecurity and risk
Infrastructureservices
Serviceoperations and management
IT strategyand governance
Businessadministration
Complianceand standards
Peoplecapability
Supplierrelationshipmanagement
“I’m inspired by whatMicrosoft is doing in ITand now I see what’spossible for me.”
ExternalCustomers
Make it a Showcase
“I see my businessconnected, so we canmove faster.”
BusinessStakeholders
AccelerateCapabilities
”I’m delighted stuff justworks and is a simpleexperience.”
Outcomes
End Users
Audience
Simplify Experience
Focus
Microsoft ITdelightscustomers,connectsthe company& inspiresthe industry
Vision
Createtomorrow.Delivertoday.
Mission
One Microsoft: Supporting a mobile-first, cloud-first world
IT Strategy
Customer Value and Experienc
e
Combined Engineeri
ng
DevOps
Agile
LiveSite
Service Maturity Model
Single Backlog
Culture (All for one. One for all.)Break down remaining barriersLeverage common tools (GIT, etc.)
Feature crewIterative releasesTelemetry
Data AnalyticsEnd-to-end experience
Fast feedback loops
Common TaxonomyCommon
Benchmarking
One team. One backlog.
OneIT VSO
Increased accountabilityIncrease Engineering
Capacity
Microsoft IT Modern Engineering
Microsoft IT Modern EngineeringDevOps and AgileMore than anything DevOps is a culture change to break down the barriers between disciplines and to work with common shared tools.Agile means a feature crew of PM’s, SWE’s and SE’s pushes to “release early, release often”, with early releases of MVP’s (Minimum Viable Products), with built-in telemetry, test and release automation and robust business process monitoring.
Livesite FocusData analysis and business process monitoring of the end-to-end customer experience will help to identify trends and potential issues before they turn into incidents. Incidents will generate Livesite Reviews (which – based on severity or learning opportunity – may bubble up to the VP or CIO level) and reactively feed into the common backlog.
Microsoft IT Modern EngineeringService Maturity ModelA formal and repeatable process to evaluate service capabilities in 29 categories, generate maturity scores and identify areas for improvement. Typically used in a proactive manner to feed into the common backlog.
Single BacklogA single central location for all work items. Jointly groomed and prioritized by the combined team to address both feature requests (driven by the business) and technical debt (coming from Livesite incidents or Service Maturity evaluations).
Customer Value and ExperienceIs the outcome against which all work is being evaluated.
SAP SESIT Applications At Microsoft
SCM 7.0 EhP2
ERP ECC 6.0 EhP6
GTS 10.1Finance/Corporate Services: Finance, Controlling, Accounting,
Enterprise Controlling, Treasury, Project Systems, Financial Services, Real Estate, Corporate Finance Management, InHouse Cash Center
Human Capital Management: Personnel Administration, Benefits, Organizational Management, Talent Management, Personnel Time Management, Payroll
Supply Chain Management: Sales and Distribution,Materials Management, Logistics, Logistics Execution
FI CO AC EC TRPS FIN RE CFM IHC
PA BN OM TM PTPY
SD MM LO LEAdd-On: Core Country Version for Central and Eastern Europe
CEE
E-REC ECC 6.0 EhP4
AT RM
E-Recruiting: Applicant Tracking, Requisition Management
TREX: for Candidate ResumesTREX
CI ECC 6.0 EhP7
RM CA
Convergent Invoicing: Receivables Management, Contract Accounting
IS: Telecommunications
IS-T
CON CUS
Global Trade Services: Compliance Management, Customs Management
TREX: for Sanction Party List Screening TRE
X
DP EM
Supply Chain Management: Demand Planning, Event Management, Supply Network Planning
SNP
SMG 7.1 EhP1
CDM MAI
Solution Manager: Custom Development Management Cockpit, Maintenance Optimizer, SAP Support Services
SER
BI/BPC 8.1
BIBusiness Planning&Consolidation,BI
CC 4.0
RTConv.Charging: Direct Billing,RatingBL
OER NW 7.0 EhP2
STT
Object Event Repository: Secure Track and Trace Scenario
Add-On: Auto-Infrastructure ID
AIN
Others BOBJ Data Services 4.2PI/XI NW 7.3 Process IntegrationDUET Enterprise 2.0Tidal Enterprise SchedulerBSI Tax FactoryVertex Sales TaxEsker Faxing
RealTechOthers
MDG ECC 6.0 EhP7
BPMaster Data Gov:Business Partners
OERDSC NW 7.4 9.2
STT
Object Event Repository: Secure Track and Trace Scenario
Add-On: Auto-Infrastructure ID
AIN
GRC 10.1
GRCGovernance,Risk & Compliance
SAP ServicesAriba NetworkAriba AppsIBP (HCI)
BPC
110K
Internal Users(Mostly Indirect Access to SAP)
6K Named User Accounts 96% Non-SAPGUI
usersSAP Surround
StrategyMajor First & Best Program
High Quality Enterprise Service Offerings via SAP
8TB Highly compressed database
Uncompressed size ≈34TB 4M Dialog
Steps/Day300K
Monitored Batch Jobs/Month
170M
Transaction steps/Month
99.998%
RawSQL/WinUptime
Business Process Expertise0.4
Seconds user response time
Enable Modern Experiences
Deliver Reliant & Agile ERP Platform
Provide Real Time Processes
2x System growth in past 2 years
638 Servers(mostly virtual)
250TB
Compression Storage Savings
5-7%yearly
Incident Ticket Reduction
2x Transaction volume ever 18 months
SAP ERP By The Numbers
SAP and AX/CRM Surround
SAP
Manufacturing for CDs/DVDs
AX
Retail Stores
AXMobile POS
Volume Licensing
CRM
GFS Purchasing
AX
HR-Recruiting
CRM
FinanceExpenseSelf-Service
AX
Silicon Ops
AX
Others
AXCRM
SAP And Dynamics Principles At MicrosoftNew functionality lands in SAP
if:- Good functional fit with SAP- Module integration with SAP- Lower agility level is ok- Data already exists in SAP- Scalability requirements
match SAP offerings
SAP
Or lands in AX/CRM if:- Large functional gap with
SAP or good functional fit with Dynamics (industry specific)
- Desired high level of agility- Modern UI requirements are
key- Regional deployments are
required
Dynamics
Current SAP ERP Production SystemHigh AvailabilityElimination of single points of failureHigh degree of redundancy guards against planned and unplanned downtime
Dual DatabasesAllows staggered upgradesInstant release rollbackLocal “hot” standbyAutomated failover
System is highly virtualized (87.5%)
Redundant networking infrastructure
SQL Server 2014 high availability feature:SQL Server AlwaysOn (synchronous)
Full usage of SAP’s redundancy features: scale-out with logon groups, batch server groups, RFC groups, etc.
Spare servers for rolling maintenance and peak load capacity handling
Primary & Secondary Database SQL Server 2014Windows Server 2012 R2HP DL560 G84 x 2.1 GHz 12-core hyperthreaded768 GB RAM
12 SAP Application ServersWindows Server 2012 R2VM 32 vCPU’s352 GB RAM
Windows Server Failover Cluster for SAP Central Services Instance
XTremeIO
XTremeIO
SAP Central InstanceWindows Server 2012 R2VM 8 vCPU’s, 88 GB RAM
VMVMVMVMPRICE PRICE
PRICE
PRICE
VMVMVMDIA WEB
BTC
RFC
VMVMVMDIA WEB
BTC
RFC
VMVM
VMVM
CI
Azure and Virtualization StrategyAssess CandidatesEvaluate by CPU, Memory and IOPS requirementsConsider regulatory requirementsCost favors Azure and Virtualization
Typical CandidatesFor Azure:- Development systems- Sandbox systems- Unit test systems- Up to large production systems
For On-Prem VMs:- Very large Production systems- Very large Pre-production/DR systems
Disk Score Avg. Disk Transfer/sec1 <=102 >10 and <503 >=5 and <2004 >=200 and <1,0005 >=1,000 and <10,0006 >=10,000
Frozen Cold Warm Warm Hot FireCold Cold Warm Warm Hot Fire
Warm Warm Warm Warm Hot FireWarm Warm Warm Warm Hot FireWarm Warm Warm Hot Fire FireHot Hot Hot Hot Fire Fire
Disk Score1 2 3 4 5 6
CPU
Score
123456
CPU Score Total % Proc1 <=2%2 >2% and <=5%3 >5% and <=20%4 >20% and <=70%5 >70% and <90%6 >=90%
Moving To Virtualization And AzureServer Utilization Index
…To→ Office 365→ SharePoint Online→ CRM Online→ VSO→ ADL + PowerBI→ Best 3rd-party
SaaS
From…→ Office servers→ Portals and SPS→ Any relationship
mgmt→ Active Source
Control & WIT→ Data warehouses→ Industry standard
verticals
Use or convert to a SaaS (1st or 3rd party) solution
Our Cloud Adoption ApproachRoadmap planning
~15%
…To→ Office 365→ SharePoint Online→ CRM Online→ VSO→ ADL + PowerBI→ Best 3rd-party
SaaS
From…→ Office servers→ Portals and SPS→ Any relationship
mgmt→ Active Source
Control & WIT→ Data warehouses→ Industry standard
verticals
Use or convert to a SaaS (1st or 3rd party) solution
First to move→ Basic web apps→ Advanced portals→ Any new solutions→ Any re-architected
solutions
Next to move→ High I/O OLTP→ Regulatory and
high business impact
Hard or costly to Move→ HVA Systems→ PKI Systems → Legacy source
control
Azure IT Roadmap
Remain on-
premise
Expose functionality in existing SaaS/PaaS solution
Convert to Azure PaaS solution
Optimize for and move to Azure IaaS VM
No change, lift ‘n shift to IaaS
<5%
~35% ~10% ~5%
Retire it, right-size, eliminate environments~30%
The Road To Virtualization And AzureIn 2014:
520 Servers61% Physical Hardware39% On-Prem VMs
61%
39%
7%
80%
13% 1%
64%
35%
Mid 2016:1% Physical Hardware64% On-Prem VMs35% Azure
Physical Servers On-Prem VMs Azure
Microsoft SAP System Landscape – June 2016
XI/PIDUET
Prod.
Sandbox
ERP GTS MDG CFMGRC
SOLOER1DSC
ADSCC
OEROEMSCMBI CI/
RMCABOBJ
DS E-REC
Prod. Support, OOC,& MonthlyDE
V
QA
QuarterlyReleaseSystems
DEV
SIT
UAT
Virtualized
Physical
Azure VM
Quarterly Release & Prod. Support
Windows Server & SQL ServerWindows & SQL Are Proven PlatformsSAP Reference PlatformsMajority of new SAP installations lands on Windows; SQL in front of competitionVery short SAP certification cycles for new releases
DogfoodingMicrosoft is the only platform vendor running mission critical business processes
on their own SAP ERP systemon their own platformon Beta software
Very close partnership between MSIT SAP Basis and Azure Windows/SQL product groups means better products
Dogfooding
Proven Platform
SAP ERP Growth Pre-Compression
Compression Implementation
Growth Post-Compression
Why SQL Server 2014 Compression?CPU cost dropping much faster than storage cost. Compression trades inexpensive CPU cycles forsubstantial storage savingsMicrosoft IT realized >250 Tb in SAP compression savingsLittle to no performance impact, reduction of storage IO demands, fully supported by SAP – default for new SAP on SQL installationsAverage SAP customer sees compression factor of 4 - 5
Key TargetsCorporate guidelines are:RPO = 2 minutes of data loss or lessRTO = 24-72h of recovery time or lessActuals are:RPO ≈ secondsRTO ≈ 4h for DR Exercise
Best PracticesLow cost by utilizing Test systemAnnual Disaster Recovery exerciseReusable for data center moves etc.
FutureVirtualization and Azure
Test
SAP Disaster Recovery
CIDR Production Prod
DR
TestPrimary
TestSecondary
ProdPrimary
ProductionCI
ProdSecondary
SQL Server 2014 AlwaysOn
ProdPrimary
DIA WEBRFC
BTC
DIA WEBCIF
BTC
PRICE PRICEPRICE
PRICE
DIA WEBRFC
BTC
DIA WEBCIF
BTC
PRICE PRICEPRICE
PRICE
Quarterly Release Process for Major ChangesHigh risk items: Custom code, SAP Patches and Upgrades, OS/SQL UpgradesException Process definedHang back on SAP Support Packs, apply twice a yearTreat Enhancement Packs like Upgrades
Monthly “Roll-Up Releases”Bundled out-of-cycle releasesMedium risk items
Standard Changes = 6 x weeklyLow risk items
Change Control
Agile Monthly/Quarterly Release Schedule
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SAP
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QuarterlyDevelopment
never refreshed from production
Production
QuarterlyUnit Test
Unit testing
refreshed quarterly
QuarterlyIntegration TestBPRTStress testingDRrefreshed quarterly
Transports
DryrunBackup verificationDestructive trouble shooting / testing
refreshed weekly
Monthly Release landscape also allows for production hot fixes to be tested on current code baseSeparation dramatically increases test windows and allows for much greater agility
ERP Landscape Today
Transports
MonthlyDevelopment
refreshed quarterly from development
MonthlyUnit Test
Unit testing
refreshed quarterly
Transports
Transports
Transport
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Microsoft IT’s User Interface StrategyPower User
>60% of day in SAPInformationWorkermostly inOfficeConnectedWorkermostly in browserMobile Workeron mobiledevices
SAP GUI
Office 365
SharePoint
Windows Mobile App
NetweaverBusinessClient
Apps for Office
Custom Web Application
HTML 5
SAP ClassicDynpro(SAP GUI)
BusinessConnectivityServices
Business ConnectivityServices
Web Services
SAP Web Dynpro
Web Services
Custom Web Application
SAP Screen hosted in SharePoint Web part
User Type UI Surface Technology Examples
9:21
Fiori
MSIT-SAP Big TrendsFocus Areas For The SAP Platform Teams In MSIT Capacity freed up by leveraging Strategic Suppliers for Service Operations
Change / Risk ManagementService Engineering
Real-TimeResiliency / RedundancyMonitoring
In MemoryCloud / VirtualizationSQL AlwaysOn
Technology Architecture Process
Windows Security PatchingRolling MaintenanceLow risk, near zero downtime processTakes advantage of the built-in redundancy of system components (database, application servers, CI)Cycles through the redundant components one-by-oneAbort and fail-back options
Availability RequirementsSAP ERP is involved in the revenue posting pre-close and the revenue reporting post-close – this drives extreme availability requirementsAll critical business processes at Microsoft run on or touch SAP
General Design PrinciplesOne Stop Shop – single most important user destination with unique identity for everything from self-help information to corporate life news to funContent Over Looks – users are looking for relevant information, keep design simpleCurrent Information – fresh contentEasy Information Discovery – best search, clean, hierarchical structure
Portal HierarchyOne Major Portal per Functional Area – Create unique identities and provide all relevant contentFocus on Self-Help – Functional Area Portals are more work and task focused
Enterprise Portal Strategy
Usability PrinciplesFlowing Layout – avoid multiple scrollbarsDevice Optimization – target screen size sweet spot but remain usable across a wide range of form factorsOptimize for • Problem Solving• Task Completion• Corporate News & Life
Link Mall – gateway to the next layer of information
User Satisfaction Drives Increased Usage
Enterprise Portal Strategy
SAP User Audience at Microsoft
95%
5%
SAP User Audience
<5% Power UsersSAP GUI
95% Casual & Self Service UsersAlternative Front EndsTarget Audience for
Extend & Empower Strategy
Microsoft IT Vision & StrategyFour Megatrends Dominate The IT FutureCloudDelivering superior services by adapting IT resources
SocialAccelerating productivity by connecting employees
MobilityExpanding mobile workforce output
AnalyticsTurning big data into strategic decisions
Sales of smart mobile devices will grow by >20% annually, to generate 57% of all IT market growth
up 20%
50%Of companies expect to use internal social network apps.“Social everything” will create a huge integration challenge for enterprise IT
80%Of new apps will be distributed and deployed in the cloud.Strategic focus on the cloud will shift from infrastructure to application
4Zettabyt
es(4 Million Terabytes)
Total of all digital data created reached in 2013 and growing…
CloudGeneral move to the cloudExtremely large systems may have to stay on premise (<1%)
Agility, Resiliency & Redundancy, PerformanceMonthly releases with appropriate risk mitigationBetter monitoring, issue detection and self-healingFocus on Service Architecture
Resiliency & RedundancyMonthly releases with appropriate risk mitigation
Service Engineering/Operations Future
Quarterly Release Schedule
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real measurable ROI (the MS example)
Little to no SAP customization
Highly agile processes in SharePoint
SAP Landscape upgraded 4
timesZERO impact to
users
95% of all users never know they
use SAP
100,000 FTE250,000 Vendors5% use SAP GUI
Metric (worldwide)
PurchasesMS Market
InvoicesMS Invoice
Exp Reports
MS Expense
Average cost savings per Transaction
$18.25
$8.75 $16.50
Savings – Annual
$7.3 million
$9.6 million
$3.3 million
Savings – Cumulative
$77 million
$87 million
$32 million
Transaction Volume (annually)
400,000 POs
1,100,000 inv.
200,000 exp.rpts.
Transaction Value (annually as of 2003)
$5 billion $3.3 billion
$220 million
# of Users (monthly)
11,000 7,000 14,000
# of Unique Users (annually)
27,150 11,000 41,000
# of Countries 57 <57 47% Electronic (domestic only)
99.8% 90% 99.5%
Hardware live expectation: 5 yearsHardware can be moved out of an environment before that time, when the load in the environment has increased and more SAP’s are required. The released hardware will be moved to other systems (could be production systems or non-production systems) until End-of-life-time has been reached.
Capacity management is responsible for these decisions (incl. Perfmon numbers like CPU consumption and SAP ST03 statistics and project forecast in future growth requirements)
Benefit of frequent hardware adjustmentsWe only size for the next 2 years – no need to oversize for expected workload in 5 yearsOnly needed servers will be refreshed – not the complete landscapeWhen we buy bigger servers and RAM, the prices have dropped and we have to spent less money
Hardware Management
Upgrade activityUpgrade is very simple.The upgrade supports a downtime minimized and risk minimized approach. This is how we upgrade all servers: DR database first, then one day later mirror database in prod data center, then during the downtime we failover the database (switch role of mirror and primary db servers) – the downtime is as long as it takes for the failover . After this we upgrade the former mirror partner.
SAP Basis releaseEnsure that the SAP minimum requirements for SQL Server 2014 are met. Certain support packages and kernel level are required to contain all adjustments needed.
Upgrade To SQL Server 2014
FrequencyWeekly run of Checkdb is ok, unless hardware problems are suspected.It can also be run in a copy of the production database (mirror for always on or logshipping destination that is opened up). Caution: this only checks the consistency of the local database
Issues found with checkdbLast problems found are many years back (at least 8+ years). At that time it was issues with index pages only solution: Re-create indexIf a problem with a data page happens, then we would check if the mirror database or DR database have still good data. If that is the case, we would use that data to fix the problem (worst case restore the database).
DBCC checkdb
SAP Job logs are stored on OS levelStored on OS levelPer client in one single directoryWindows used to be very slow when many files (1 million+) are in same directory. Not as much of a problem anymore on new OS versions
Microsoft rules for Job retentionNot all job logs are retained the same amount of timeWith approx. 4.4 million batchjob steps / month we keep approx. 280,000 job logs in the directory at any given timeJob retention is determined according to Job naming convention
SAP Job log Retention
SAP Job log Retention (continued)Job type job name like
keep logs for x days comment
F111 payment jobs F111* 7
periodic every 5, 10 or 15 min
*_5MIN*, *_10MIN* or *_15MIN* 7
periodic every 20 or 30 min
*_20MIN* or *_30MIN* 15
Hourly jobs *01H* 15
any periodic jobs P-* 15unless already part of earlier rule
event triggered jobs E-* 15 BI interface jobs BIREQU* 3
Any Job * 20unless already part of earlier rule
Geographical separation of sitesDifferent tectonic plates120 miles separation between current sitesDR site is closely located to hydro power plantDR site is far away from active or dormant volcanoes and fault lines
Future plans (starting in FY15)Further separation of sites (>1700 miles)Located on stable “continental platform”
SAP Disaster Recovery Location
(http://geomaps.wr.usgs.gov/pacnw/rescasp1.html)
Development
never refreshed
Production
Unit Test
Unit test and n+x projects
refreshed quarterly
Integration TestStress TestDR
n+1 projectsrefreshed quarterly
Transports
Transports
DryrunBackup verificationDestructive trouble shooting / testing
refreshed weekly
SandboxProof of concept1st Install of new functionality
refreshed on demand
Dogfood Sandbox
1st Install of Dogfood codeand stress test
refreshed on demand
Transports
Other systems may be added for major projects, upgrades etc.
Dryrun also serves as emergency unit test system
No transports into Dev
Change Control – ERP Landscape Past
Transports
SAP Application EngineeringRolesFTE: Application Engineering, Functional Architecture, Program Management, SOX and Security DevelopmentDev/Test Capacity Augmentation through SuppliersFocused on Business Capabilities and Functionality
LocationsRedmond, US and Hyderabad, India12 ½ to 13 ½ hours offset Ongoing Program and Project coverage during day time in each region
Team SizeRedmond: 81 FTE + SuppliersIndia: 50 FTE + Suppliers
SAP Service EngineeringRolesFTE: Service Architecture and Engineering, Service Management, some Problem Management, Escalation Point for Service OperationsAugmentation through Suppliers with Vertical ExpertiseFocused on DevOps, Service Maturity, Service and Feature Capabilities
LocationsRedmond, US and Hyderabad, India12 ½ to 13 ½ hours offset Ongoing Program and Project coverage during day time in each region
Team SizeRedmond: 19 FTE + SuppliersIndia: 14 FTE + Suppliers
SAP Service OperationsRolesSuppliers: Incident and Service Request Management, some Problem Management, some Build and Release work, commodity tasksStandard 3-Line Model with FTEs serving as “Line 4”Managed Services model via outcome-based contract in low-cost labor marketOversight by 5 FTEs (US and India)
Goals and KPIs30K Tickets annually - Reduce Tickets 5-7% every year (baselined against same functionality)Push more Operations work to Line 1 and 2 to increase efficiencies (shift left)Availability (Planned): 99.9% – but increase raw availability, no Major IncidentsTime To Respond, Mean Time To Resolution, Transactional Customer Satisfaction
SAP MMO Applications At Microsoft27 SAP production systems
SMG 7.0
BW 7.02
SCM 7.02
CRM 7.01
SAP Enterprise Portal• Central
7.0
• SBM 7.02
• People 7.02
ERP ECC 6.0 EhP4
GTS 10.0CL and Finances Customer Relationship
ManagementGlobal Trade Services:
Supply Chain Management:
Business IntelligenceFinances
SMG 7.1Solution Manager - new
Object Event Repository: Secure Track and Trace Scenario
OthersAdobe Service 7.30Netweaver Gateway 2.0 7.31Netweaver Compositíon Env 7.2System Landscape Directory 7.31CUA 7.30TREX 7.00CTS+ 7.01NW Development Infrastructure
7.30Others
ERP ECC 6.0 EhP6
ERP ECC 6.0 EhP6
HR
Travel
SRM 7.01Supplier Relationship Management BW
7.02Business IntelligenceCL
MDM 7.1
Solution Manager – old
PI 7.11Process Integrator
Master Data Management
Finances
Supplier + CL
HR + Travel
NW ABAP 7.00Invoice Approval
GRC 10.0Access Control
ERP ECC 4.7
ERP Brazil ECC 4.7
ERP ECC 6.0 EhP4
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.