STRENGTH AND WEAKNESS OF HRD...
Transcript of STRENGTH AND WEAKNESS OF HRD...
Page 136 of 230
CHAPTER 7
STRENGTH AND WEAKNESS OF HRD ACTIVITIES
7.1 INTRODUCTION
Human Resource Development (HRD) aims at providing
opportunities to individuals for full expression of their potential, and focus on the
creation of values and culture conducive to individual growth in the organisational
context. In other words, it works for the creation of a progressive organisation and
seeks to develop human resources towards greater sharing of personal, social and
economic values. The success of HRD in an organisation depends, to a large extent,
on the existence of a favourable HRD climate. HRD is more personnel-oriented than
technology-oriented, and it is believed that participation and communication would
bring about greater commitment, efficiency, and growth of individuals.
This chapter analyses the third objective of the research study “To
understand the strength and weakness of the HRD activities in the organisations”.
7.2 STRENGTH OF HRD ACTIVITIES
The strength of various HRD activities in the steel based state
public sector enterprises in Kerala, was found from the responses of Human
Resource Development Climate (HRDC) Questionnaire. The components of HRD
climate: (1).General climate, (2).HRD (OCTAPACE) culture, and (3).HRD
mechanisms were analysed to know the strong areas of HRD activities by using
Standard Deviation and Z test. The elements of each of components of HRD climate
analysed through the responses of the questionnaire by taking scores of moderate/
Page 137 of 230
favourable and higher scores i.e., mean 3 and above (scores of 50% and above),
taken as strength of HRD activity.
7.2.1 General Climate
Z-test was applied to test the significance of general climate of steel
based state public sector enterprises in Kerala. The study tested the following
hypothesis for the same.
Hypothesis 1
H0: General climate in steel based state public sector enterprises in Kerala is average
against the hypothesis (H1) that it is high.
Table 7.1: Descriptive statistics and Z value of General Climate
HRD Climate element Minimum Maximum Mean Std.
Deviation Z-value
General Climate 1.38 5.00 3.1 0.69 2.74**
** Significant at 0.01 levels
Critical value of Z at one percent level of significance is 2.33. Here
the calculated value 2.74 is greater than the critical value. Hence the hypothesis
stating that, “General climate in steel based state public sector enterprises in Kerala
is average” is rejected at a level of significance of 0.01, and so the general climate in
steel based state public sector enterprises in Kerala is high.
Page 138 of 230
In the responses related with General Climate, only two elements
i.e. Commitment of Line Management and Positive Attitude towards development
scored favourable conditions which show the strength of HRD activity.
Table 7.2: Percentage and Mean Scores Showing the Strong Dimensions of the General Climate
Item Mean Percentage score
Line Management Commitment 3.5 63.3
Positive attitude towards development 3.2 55.3
Fig.7.1: Comparison of Percentage Scores Showing the Strong Dimensions of the General Climate
63.3
55.3
0
10
20
30
40
50
60
70
Line Management Commitment Positive attitude towardsdevelopment
Perc
enta
ge sc
ore
Page 139 of 230
7.2.1.1 Commitment of Line Management
Item No.47, “Seniors are interested in participating with your
efforts to make decisions on the matters of executing work”, has scored mean value
of 3.41 and 60.3% of the rating scale. This showed a favourable condition.
For the item No.50 “The superiors have the feeling that your
personal involvement is essential for the target to be achieved”, has the mean score
of 3.65 and 66.3% of the rating scale. This also showed favourable condition.
Table 7.3: Mean and Percentage to the item related to Line management
Commitment
Item No Mean Percentage
47 3.41 60.3
50 3.65 66.3
Overall Score 3.53 63.3
Overall mean score of 3.53 and percentage score 63.3 showed that
the commitment of line management in steel based state public sector enterprises in
Kerala was good and in appreciable condition.
7.2.1.2 Positive Attitude Towards Development
Item No.11 “The manager/ supervisors in your department think
that your development is an important part of their job”, has scored mean value of
3.32 and 58.0% of the rating scale. This showed a favourable condition.
For the item No. 14 “Your Senior Officer/ Executive in your
department takes active interest in you and helps you learn your job”, has the mean
score of 3.27 and 56.8% of the rating scale. This also showed favourable condition.
Page 140 of 230
Table 7.4: Mean and Percentage to the item related to Positive Attitude Towards
Development
Item No Mean Percentage
11 3.32 58.0
14 3.27 56.8
20 3.29 57.3
24 3.05 51.3
39 3.46 61.5
43 2.93 48.3
44 3.17 54.3
Overall Score 3.2 55.3
Item No. 20 “Your seniors guide you and prepare you for future
responsibilities/ roles you are likely to take up”, has scored mean value of 3.29 and
57.3% of the rating scale. This showed a favourable condition.
For the item No. 24 “When you do a good work, your supervising
officer takes special care to appreciate it”, has the mean score of 3.05 and 51.3% of
the rating scale. This also showed favourable condition.
Item No. 39 “Delegation of authority to encourage juniors to
develop handling higher responsibilities is quite common in this firm”, has scored
mean value of 3.46 and 61.5% of the rating scale. This showed a favourable
condition.
Page 141 of 230
For the item No. 43 “When you do a good work, your supervising
officer takes special care to appreciate it”, has the mean score of 2.93 and 48.3% of
the rating scale. This item was the only item which showed unfavourable condition
under the element “positive attitude towards development”.
Item No. 44 “Company’s future plans are made known to the
management staff to help them develop their juniors and prepare them for the future”
has scored mean value of 3.17 and 54.3% of the rating scale. This showed a
favourable condition.
The overall mean score of 3.2 and percentage score 55.3 showed
that the positive attitude towards development in steel based state public sector
enterprises in Kerala was good and in appreciable condition.
7.2.2 HRD (OCTAPACE) Culture
Z-test was applied to test the significance of HRD (OCTAPACE)
Culture of steel based state public sector enterprises in Kerala. The study tested the
following hypothesis for the same.
Hypothesis 2
H0: HRD (OCTAPACE) culture in steel based public sector enterprises in Kerala is
average against the hypothesis (H1) that it is high.
Table 7.5: Descriptive statistics and Z value of HRD (OCTAPACE) Culture
HRD Climate element Minimum Maximum Mean Std.
Deviation Z-value
HRD (OCTAPACE)
Culture 1.78 4.89 3.5 0.55 17.18**
** Significant at 0.01 levels
Page 142 of 230
Critical value of Z at one percent level of significance is 2.33. Here
in this case, the calculated value 17.18 is greater than the critical value. Hence the
hypothesis stating that, “HRD (OCTAPACE) culture in steel based public sector
enterprises in Kerala is average” is rejected at a level of significance of 0.01, and
so HRD (OCTAPACE) culture in steel based state public sector enterprises in
Kerala is high.
In the responses related with HRD (OCTAPACE) culture, all the
eight elements i.e. Openness, Confrontation, Trust, Authenticity, Proactivity,
Autonomy, Collaboration and Experimentation scored favourable conditions which
show the strength of HRD activity.
Table 7.6: Percentage and Mean scores showing the Strong Dimensions of HRD
(OCTAPACE) Culture
Item Mean Percentage score
Openness 3.36 59.0
Confrontation 3.71 67.8
Trust 3.56 64.0
Autonomy 3.48 62.0
Proactivity 3.03 50.8
Authenticity 3.26 56.5
Collaboration 3.60 65.0
Experimentation 3.98 74.5
Page 143 of 230
Fig.7.2: Percentage scores of showing the Strong Dimensions of in HRD (OCTAPACE) Culture
7.2.2.1 Openness
Item No.18 “Employees in this firm are very informal and do not
hesitate to discuss their personal problems with their supervisors”, has scored mean
value of 3.17 and 54.3% of the rating scale. That showed a favourable condition.
For the item No.37 “You and other employees in this firm are not
afraid to discuss your feelings with your subordinates”, has the mean score of 3.55
and 63.8% of the rating scale. That also showed favourable condition
Table 7.7: Mean and Percentage to the item related to Openness
Item No Mean Percentage
18 3.17 54.3
37 3.55 63.8
Overall Score 3.36 59.0
59
67.864 62
50.856.5
65
74.5
0
10
20
30
40
50
60
70
80
Ope
nnes
s
Con
fron
tatio
n
Tru
st
Aut
onom
y
Pro-
activ
ity
Aut
hent
icity
Col
labo
ratio
n
Exp
erim
enta
tion
Perc
enta
ge sc
ore
Page 144 of 230
The overall mean score of 3.36 and percentage score 59.0 showed
that the Openness in steel based state public sector enterprises in Kerala was good
and in appreciable condition.
7.2.2.2 Confrontation
Item No. 36 “You and other employees in this firm are not afraid to
express/discuss your feelings with your supervisors”, has scored mean value of 3.61
and 65.3% of the rating scale. This showed a favourable condition.
For the item No. 49 “You are prepared to anticipate the practical
difficulties in the work and can adjust with the forthcoming changes”, has the mean
score of 3.81 and 70.3% of the rating scale. This also showed favourable condition.
Table 7.8: Mean and Percentage to the item related to Confrontation
Item No Mean Percentage
36 3.61 65.3
49 3.81 70.3
Overall Score 3.71 67.8
The overall mean score of 3.71 and percentage score 67.8 showed
that the Confrontation in steel based state public sector enterprises in Kerala was
good and in appreciable condition.
7.2.2.3 Trust
Item No. 26 “People in this firm do not have any fixed mental
impression about each other” has scored mean value of 3.37 and 59.3% of the rating
scale. This showed a favourable condition.
Page 145 of 230
For the item No. 35 “People trust one another in this firm”, has the
mean score of 3.75 and 68.8% of the rating scale. This also showed favourable
condition.
Item No. 42 “When problems arise, you and co-employees discuss
these problems openly and try to solve them rather than keep accusing each other
behind the back”, has scored mean value of 3.57 and 64.3% of the rating scale. This
showed a favourable condition.
Table 7.9: Mean and Percentage to the item related to Trust
Item No Mean Percentage
26 3.37 59.3
35 3.75 68.8
42 3.57 64.3
Overall Score 3.56 64.0
The overall mean score of 3.56 and percentage score 64.0 showed
that the Trust in steel based state public sector enterprises in Kerala was good and in
appreciable condition.
7.2.2.4 Authenticity
Item No. 27 “You are encouraged to experiment with new methods
and try out creative ideas”, has scored mean value of 3.04 and 51.0% of the rating
scale. This showed a favourable condition.
For the item No. 58 “You get job opportunities to utilise your
personal skills in the work”, has the mean score of 3.48 and 62.0% of the rating
scale. This also showed favourable condition.
Page 146 of 230
Table 7.10: Mean and Percentage to the item related to Authenticity
Item No Mean Percentage
27 3.04 51.0
58 3.48 62.0
Overall Score 3.26 56.5
The overall mean score of 3.26 and percentage score 56.5 showed
that the Authenticity in steel based state public sector enterprises in Kerala was good
and in appreciable condition.
7.2.2.5 Proactivity
Item No. 48 “Employees are persuaded to take risk in getting the
work in time”, has scored mean value of 3.46 and 61.5% of the rating scale. This
showed a favourable condition.
For the item No. 52 “You would like to avoid shop floor work as
you think there is ambiguity”, has the mean score of 2.60 and 40.0% of the rating
scale. This showed unfavourable condition. This was the only item, which showed
unfavourable condition under the elements of HRD (OCTAPACE) Culture.
Table 7.11: Mean and Percentage to the item related to Proactivity
Item No Mean Percentage
48 3.46 61.5
52 2.60 40.0
Overall Score 3.03 50.8
Page 147 of 230
The overall mean score of 3.03 and percentage score 50.8 showed
that the Proactivity in steel based state public sector enterprises in Kerala was
average and in moderate condition.
7.2.2.6 Autonomy
Item No. 19 “The physiological climate in this firm is very
conducive for any employee interested in developing himself by acquiring new
knowledge and skills”, has scored mean value of 3.16 and 54.0% of the rating scale.
This showed a favourable condition.
For the item No. 38 “You are encouraged to take initiative and do
think on your own without having to wait for instructions from your supervisors”,
has the mean score of 3.81 and 70.3% of the rating scale. This also showed
favourable condition.
Table 7.12: Mean and Percentage to the item related to Autonomy
Item No Mean Percentage
19 3.16 54.0
38 3.81 70.3
Overall Score 3.48 62.1
The overall mean score of 3.48 and percentage score 62.1 showed
that the Autonomy in steel based state public sector enterprises in Kerala was good
and showed an appreciable condition.
Page 148 of 230
7.2.2.7 Collaboration
Item No. 17 “People in this organisation are helpful to one
another”, has scored mean value of 3.61 and 62.3% of the rating scale. This showed
a favourable condition.
For the item No. 41 “Team spirit is of high order in this firm”, has
the mean score of 3.51 and 62.8% of the rating scale. This also showed favourable
condition.
Item No. 51 “The employees in this firm like to work in groups
with co-operation” has scored mean value of 3.66 and 66.5% of the rating scale.
This showed a favourable condition.
For the item No. 54 “Other categories of employees in this firm are
always co-operating with you”, has the mean score of 3.61and 65.3% of the rating
scale. This also showed favourable condition.
Table 7.13: Mean and Percentage to the item related to Collaboration
Item No Mean Percentage
17 3.61 65.3
41 3.51 62.8
51 3.66 66.5
54 3.61 65.3
Overall Score 3.60 65.0
The overall mean score of 3.60 and percentage score 65.0 showed
that the Collaboration in steel based state public sector enterprises in Kerala was
good and showed an appreciable condition.
Page 149 of 230
7.2.2.8 Experimentation
Item No. 40 “When authority is delegated to you, you use it as an
opportunity for development”, has scored mean value of 3.98 and 60.3% of the
rating scale. This showed a favourable condition.
Table 7.14: Mean and Percentage to the item related to Experimentation
Item No Mean Percentage
40 3.98 60.3
The mean score of 3.98 and percentage score 60.3 showed that the
Experimentation in steel based state public sector enterprises in Kerala was good and
showed an appreciable condition.
All the elements in HRD (OCTAPACE) culture were found in
favourable condition. Hence we can say that HRD (OCTAPACE) culture among the
employees in the steel based state PSUs in Kerala was good.
7.2.3 HRD Mechanisms
Z-test was applied to test the significance of HRD mechanisms of
steel based state public sector enterprises in Kerala. The study tested the following
hypothesis for the same.
Hypothesis 3
H0: HRD Mechanisms in steel based public sector enterprises in Kerala is
average against the hypothesis (H1) that it is high.
Page 150 of 230
Table 7.15: Descriptive statistics and Z value of HRD mechanisms
HRD Climate element Minimum Maximum Mean
Std. Deviation
Z-value
HRD Mechanisms 1.48 4.81 3.1 0.62 3.05**
** Significant at 0.01 levels
Critical value of Z at one percent level of significance is 2.33. Here
the calculated value 3.05 is greater than the critical value. Hence the hypothesis
stating that, “HRD Mechanisms in steel based public sector enterprises in Kerala is
average” is rejected at a level of significance of 0.01, and so HRD Mechanisms in
steel based state public sector enterprises in Kerala is high.
In the responses related with HRD mechanisms, the elements i.e.
Performance Appraisal, Grievance Mechanism, Feedback and Counselling, Training,
Recruitment and Selection and Job Rotation scored favourable conditions which
show the strength of HRD activity.
Table 7.16: Percentage and Mean scores showing the Strong Dimensions of HRD
mechanism
Item Mean Percentage score
Performance Appraisal 3.36 54.3
Grievance Mechanism 3.56 59.8
Training 3.48 63.8
Job Rotation 3.26 55.8
Recruitment and selection 3.98 58.5
Feedback and Counselling 3.53 63.3
Page 151 of 230
Fig. 7.3: Percentage scores of showing the Strong Dimensions of HRD mechanism
7.2.3.1 Performance Appraisal
Item No. 15 “Those of you lacking competence are helped to acquire
it rather than left unattended”, has scored mean value of 3.18 and 54.5% of the rating
scale. This showed a favourable condition.
For the item No. 16 “You get job opportunities to utilise your
personal skills in the work”, has the mean score of 3.32 and 58.0% of the rating
scale. This also showed favourable condition.
Item No. 21 “The top management of this firm makes effort to
identify and utilise your potential”, has scored mean value of 3.09 and 52.3% of the
rating scale. This showed a moderate condition.
54.359.8
63.8
55.858.5
63.3
0
10
20
30
40
50
60
70
Perf
orm
ance
App
rais
al
Gri
evan
ceM
echa
nism
Tra
inin
g
Job
Rot
atio
n
Rec
ruitm
ent
and
sele
ctio
n
Feed
bac
k &
Cou
nsel
ing
Perc
enta
ge sc
ore
Page 152 of 230
For the item No. 22 “Promotion decisions are based on the
suitability of the promotee rather than on favouritism”, has the mean score of 2.79
and 44.8% of the rating scale. This showed unfavourable condition. This was the
only item, which showed unfavourable condition under the element Performance
Appraisal.
Item No. 25 “Performance appraisal reports in this firm are based
on objective assessment and adequate information and not on favouritism”, has
scored mean value of 3.36 and 59.0% of the rating scale. This showed a favourable
condition.
For the item No. 59 “The working environment in this firm is
congenial to exploit your potentialities optionally”, has the mean score of 3.27 and
56.8% of the rating scale. This also showed favourable condition.
Table 7.17: Mean and Percentage to the items related to Performance
Appraisal
Item No Mean Percentage
15 3.18 54.5
16 3.32 58.0
21 3.09 52.3
22 2.79 44.8
25 3.36 59.0
59 3.27 56.8
Overall Score 3.17 54.3
Page 153 of 230
The mean score of 3.17 and percentage score 54.3 showed that the
Performance Appraisal in steel based state public sector enterprises in Kerala was
good and showed a moderate condition.
7.2.3.2 Grievance Mechanism
The item No. 28 “When you make a mistake, your supervisors treat
it with understanding and help you to learn from such mistakes rather than punishing
you or discouraging you”, has scored mean value of 3.39and 59.8% of the rating
scale. This showed a favourable condition.
Table 7.18: Mean and Percentage to the item related to Grievance Mechanism
Item No Mean Percentage
28 3.39 59.8
The mean score of 3.39 and percentage score 59.8 showed that the
Grievance Mechanism in steel based state public sector enterprises in Kerala was
good and showed an in appreciable condition.
7.2.3.3 Feedback and Counselling
Item No. 29 “Your weaknesses are communicated to you in a non
threatening way” has scored mean value of 3.46 and 61.5% of the rating scale. This
showed a favourable condition.
For the item No. 30 “When the feedback on behaviour is given to
you, you take it seriously and use it for development”, has the mean score of 3.69
and 67.3% of the rating scale. This also showed favourable condition.
Page 154 of 230
Item No. 31 “Employees, like you, in this firm take pains to find
your strength and weakness from your supervising officers and colleagues”, has
scored mean value of 3.45 and 61.3% of the rating scale. This showed a favourable
condition.
Table 7.19: Mean and Percentage to the items related to Feedback and Counselling
Item No Mean Percentage
29 3.46 61.5
30 3.69 67.3
31 3.45 61.3
Overall Score 3.53 63.3
The mean score of 3.53 and percentage score 63.3 showed that the
Feedback and Counselling in steel based state public sector enterprises in Kerala was
good and showed an appreciable condition.
7.2.3.4 Training
Item No. 32 “When you and your fellow workers are sent for
training, you take it seriously and use it for development”, has scored mean value of
3.73 and 68.3% of the rating scale. This showed a favourable condition.
For the item No. 33 “When you are returning from training
programmes, you are given opportunities to try out what you have learnt”, has the
mean score of 3.45 and 61.3% of the rating scale. This also showed favourable
condition.
Page 155 of 230
Item No. 34 “You are sponsored for training programmes on the
basis of genuine training needs” has scored mean value of 3.48 and 62.0% of the
rating scale. This showed a favourable condition.
Table 7.20: Mean and Percentage to the items related to Training
Item No Mean Percentage
32 3.73 68.3
33 3.45 61.3
34 3.48 62.0
Overall Score 3.55 63.8
The mean score of 3.55 and percentage score 63.8 showed that the
Training in steel based state public sector enterprises in Kerala was good and showed
an appreciable condition.
7.2.3.5 Recruitment and Selection
Item No. 57 “The present job specifications are adequate for the
present work pattern”, has scored mean value of 3.34 and 58.5% of the rating scale.
This showed a favourable condition.
Table 7.21: Mean and Percentage to the item related to Recruitment and Selection
Item No Mean Percentage
57 3.34 58.5
Page 156 of 230
The mean score of 3.34 and percentage score 58.5 showed that the
Recruitment and Selection in steel based state public sector enterprises in Kerala was
good and in appreciable condition.
7.2.3.6 Job Rotation
Item No. 46 “Job rotation in this firm facilitates employee
development” has scored mean value of 3.23 and 55.8% of the rating scale. This
showed a favourable condition.
Table 7.22: Mean and Percentage to the item related to Job Rotation
Item No Mean Percentage
46 3.23 55.8
The mean score of 3.23 and percentage score 55.8 showed that the
Job Rotation in the steel based state public sector enterprises in Kerala was good and
showed a moderate condition.
7.3 WEAKNESS OF HRD ACTIVITIES
The strength of various HRD activities have already been discussed
in the first part of this chapter. The weakness of various HRD activities in the steel
based state public sector enterprises in Kerala, were found from the responses of
Human Resource Development Climate (HRDC) Questionnaire. The elements of
each of components of HRD climate analysed through the responses of the
questionnaire by taking scores of unfavourable and lower scores i.e., mean below 3
(scores below 50%), taken as weak dimensions of HRD activity.
Page 157 of 230
7.3.1 General Climate
In the responses related with General Climate the two elements i.e.
Top Management Style and Philosophy and Personnel policies, scored unfavourable
condition which show the weak dimensions of HRD activity.
Table 7.23: Percentage and Mean Scores Showing the Weak Dimensions of the
General Climate
Item Mean Percentage score
Top management philosophy 2.8 44.5
Personnel Policies 2.9 46.5
Fig. 7.4: Percentage Scores Showing the Weak Dimensions in the General Climate
44.546.5
0
10
20
30
40
50
Top management philosophy Personnel Policies
Perc
enta
ge sc
ore
Page 158 of 230
7.3.1.1 Top Management Style and Philosophy
Item No. 9 “The top management of this firm goes out of its way to
make sure that employees enjoy their work”, has scored mean value of 2.69 and
42.3% of the rating scale. This showed an unfavourable condition.
For the item No. 10 “The top management believes that human
resources are extremely important resource and that they have to be treated more
humanly”, has the mean score of 3.14 and 53.5% of the rating scale. This showed a
favourable condition.
Item No. 13 “The top management is willing to invest a
considerable part of their time and other resources to ensure development of
employees”, has scored mean value of 2.50 and 37.5% of the rating scale. This
showed an unfavourable condition.
Table 7.24: Mean and Percentage to the items related to Top Management Style
and Philosophy
Item No Mean Percentage
9 2.69 42.3
10 3.14 53.5
13 2.50 37.5
Overall Score 2.8 44.5
The mean score of 2.8 and percentage score 44.5 showed that the
Top management philosophy in steel based state public sector enterprises in Kerala
was not good and showed an unfavourable condition.
Page 159 of 230
7.3.1.2 Personnel policies
Item No. 12 “Employee development oriented personnel policies
are there in your organisation” has scored mean value of 2.86 and 46.5% of the
rating scale. This showed an unfavourable condition.
Table 7.25: Mean and Percentage to the item related to Personnel policies
Item No Mean Percentage
12 2.86 46.5
The mean score of 2.86 and percentage score 46.5 showed that the
Personnel policies in the steel based state public sector enterprises in Kerala were not
existing or not good and are in an unfavourable condition.
7.3.2 HRD (OCTAPACE) Culture
In the responses related with HRD (OCTAPACE) culture, all the
eight elements i.e. Openness, Confrontation, Trust, Authenticity, Proactivity,
Autonomy, Collaboration and Experimentation scored favourable condition (mean:
above 3 and percentage: above 50) which show the strength of HRD activity.
7.3.3 HRD Mechanisms
In the responses related with HRD mechanisms, the elements i.e.,
Career Planning, Employee Welfare and Quality Work Life, and Rewards scored
unfavourable conditions which show the weak dimensions of HRD activity.
Page 160 of 230
Table 7.26: Percentage and Mean scores of showing the Weak Dimensions of HRD mechanisms
Item Mean Percentage score
Career Planning 2.30 32.5
Employee Welfare and quality work life 2.75 43.8
Rewards 2.81 45.3
Fig. 7.5: Percentage scores of showing the Weak Dimensions of HRD mechanisms
7.3.3.1 Career Planning
Item No. 55 “Promotions are not delayed and are sanctioned in
time” has scored mean value of 2.3 and 32.5% of the rating scale. This showed an
unfavourable condition.
32.5
43.8 45.3
0
10
20
30
40
50
Car
eer
Plan
ning
Em
ploy
eeW
elfa
re a
ndqu
ality
wor
klif
e
Rew
ards
Perc
enta
ge sc
ore
Page 161 of 230
Table 7.27: Mean and Percentage to the item related to Career Planning
Item No Mean Percentage
55 2.3 32.5
The mean score of 2.3 and percentage score 32.5 showed that the
Career Planning in the steel based state public sector enterprises in Kerala was not
good and showed an unfavourable condition.
7.3.3.2 Employee Welfare and Quality Work Life
Item No. 45 “Your company ensures employee welfare to such an
extent that the employees can save a lot of their mental energy for work purposes”,
has scored mean value of 2.75 and 43.8% of the rating scale. This showed an
unfavourable condition.
For the item No. 53 “Employee welfare measures are well
administered in this firm”, has the mean score of 2.75 and 43.8% of the rating scale.
This also showed an unfavourable condition.
Table 7.28: Mean and Percentage to the items related to Employee Welfare and Quality Work Life
Item No Mean Percentage
45 2.75 43.8
53 2.75 43.8
60 2.74 43.5
Overall Score 2.75 43.8
Page 162 of 230
Item No. 60 “This firm is also interested in the welfare of your
family members”, has scored mean value of 2.74 and 43.5% of the rating scale. This
showed an unfavourable condition.
The mean score of 2.75 and percentage score 43.8 showed that the
Employee Welfare and Quality Work Life in steel based state public sector
enterprises in Kerala was not good and showed an unfavourable condition.
7.3.3.3 Rewards
Item No. 23 “There are mechanisms in this firm to reward any good
work done or any contribution made by you” has scored mean value of 2.85 and
46.3% of the rating scale. This showed an unfavourable condition.
For the item No. 56 “The shop floor workers in this firm are getting
adequate and sufficient remunerations when compared to other categories in this
organisation”, has the mean score of 2.77 and 44.3% of the rating scale. This also
showed an unfavourable condition.
Table 7.29: Mean and Percentage to the items related to Rewards
Item No Mean Percentage
23 2.85 46.3
56 2.77 44.3
Overall Score 2.81 45.3
The mean score of 2.81 and percentage score 45.3 showed that the
Rewards in steel based state public sector enterprises in Kerala were not good and
showed an in unfavourable condition.
Page 163 of 230
7.4 FACTORS CONTRIBUTING TO STRENGTH OF HRD ACTIVITIES
The analysis revealed that the overall elements of HRD climate, i.e.,
General Climate, HRD (OCTAPACE) Culture, and HRD Mechanisms were in
favourable conditions which show strength of HRD activities. On the basis of data
analysis, the factors contributing to favourable dimensions of HRD culture were as
given below:
a) Educated, experienced and skilled work force
b) Positive and motivating attitude of supervisors and executive staff
c) Dedicated and committed line managers
d) Cultural heritage
e) High rate of literacy in the state
f) Positive attitude of some trade unions of the employees
g) The employee’s opportunities to express their view points were quite
successful
h) Well developed and signified cohesion and trust in employees and their
personal relationship
i) Encouraging risk taking and experimentation
j) A general climate of trust
k) Freedom to let people to work independently with responsibility
7.5 FACTORS CONTRIBUTING TO WEAKNESS OF HRD ACTIVITIES
The analysis of HRD Climate revealed that overall scores were in
favourable condition. But some elements of General Climate, HRD (OCTAPACE)
Culture, and HRD Mechanisms were found in unfavourable condition which show
weakness of HRD activities. The factors contributing to weakness of HRD activities
were as given below:
Page 164 of 230
a) Non conformity of actions with the declaration of the top management
b) Lack of clear cut and adequately defined policy on human resources
c) Incompetency of persons who are responsible for the development of
human resources
d) Inadequate utilisation of HRD instruments and system
e) Inadequate delegation of power and autonomy to the implementing officers
at various levels
f) Behavioural issues which are varying from person to person, occupied at
the key position of management
g) Inadequate basic qualification of some of employees in top management
position
h) Ambiguity in defining power of various levels and categories of officials
i) Various religious and cultural elements come in the way of effective
implementation of a healthy climate.
7.6 CONCLUSION
Chapter 7 analyses the third objective of the research study “To
understand the strength and weakness of the HRD activities in these organisations”.
The elements of each component of HRD climate was analysed through the
responses of the questionnaire by taking scores of moderate/favourable and higher
scores i.e., mean 3 and above (scores of 50% and above), taken as strength of HRD
activity. The elements of each of component of HRD climate was analysed through
the responses of the questionnaire by taking scores of unfavourable and lower scores
i.e., mean below 3 (scores below 50%) taken as weakness of HRD activity.
The analysis revealed that the overall elements of HRD climate, i.e.,
General Climate, HRD (OCTAPACE) Culture, and HRD Mechanisms were in
Page 165 of 230
favourable conditions which show strength of HRD climate. In the responses related
with General Climate the two elements i.e. Commitment of Line Management and
Positive Attitude towards development, scored favourable condition which show the
strength of HRD activity. In the responses related with HRD (OCTAPACE) culture,
all the eight elements i.e. Openness, Confrontation, Trust, Authenticity, Proactivity,
Autonomy, Collaboration and Experimentation scored favourable condition which
show the strength of HRD activity. In the responses related with HRD mechanisms,
the elements i.e. Performance Appraisal, Grievance Mechanism, Feedback and
Counselling, Training, Recruitment and Selection and Job Rotation scored
favourable conditions, which show the strength of HRD activity.
In the responses related with General Climate the two elements i.e.
Top Management Style and Philosophy and Personnel policies, scored unfavourable
condition which show the weakness of HRD activity. In the responses related with
HRD mechanisms, the elements i.e., Career Planning, Employee Welfare and
Quality Work Life, and Rewards scored unfavourable conditions which show the
weakness of HRD activity.
The factors contributing to the strength of HRD activities were
educated, experienced and skilled work force, positive and motivating attitude of
supervisors and executive staff, dedicated and committed line managers, well
developed and signified cohesion and trust in employees their personal relationship,
encouraging risk taking and experimentation, a general climate of trust, freedom to
let people to work independently with responsibility, the employee’s opportunities to
express their view points were quite successful, cultural heritage, high rate of literacy
in the state, and positive attitude of some trade unions of the employees.
The factors contributing to the weakness of HRD activities were
nonconformity to actions with the declaration of the top management, lack of clear
cut and adequately defined policy on human resources, incompetency of concerned
Page 166 of 230
persons who are responsible for the development of human resources, inadequate
utilisation of HRD instruments and system, inadequate delegation of power and
autonomy to the concerned implementing officers at various levels, behavioural
issues which are varying from person to person, occupied at the key position of
management, inadequate basic qualification of some of employees in top
management position, ambiguity in defining power of various levels and categories
of officials, and various religious and cultural elements come in the way of effective
implementation of a healthy climate.
-------------------------------