Streamlining Rich Media Content Creation with Alfresco for Media & Entertainment Industry

Streamlining Rich Media Content Creation with Alfresco for Media & Entertainment Industry

Date: July 17, 2014

Presenter:

Dhaval Joshi, Lead Consultant

CIGNEX Datamatics

Nirav Shah, Sr. Director-Marketing

CIGNEX Datamatics

CIGNEX Datamatics Confidential www.cignex.com

Agenda

• Introduction to Media & Entertainment Industry

• How to Build Rich Media Management Solution ?

• Use Cases

• Q & A

2


Introduction - Content

3

Content Continues to Grow

72 Hours Of video uploaded per minute (Source: YouTube)

27 Million Pieces of content shared everyday (Source: AOL & Nielson)

300 Million Average number of photos Uploaded daily on Facebook (Source: Gizmodo)

500 Million Tweets sent per day (Source: sec.gov)

4 Trillion Paper documents in the U.S. Alone (Source: Coopers and Lybrand)


Media and Entertainment Industry

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“The Media and Entertainment industry a monolith, but rather a conglomeration of different industries that have the creation of mediated

content as a common activity” - Lucy Kung

Print Media Newspapers, Magazines, Books

Media & Entertainment

Industry

Advertising Traditional and Digital

Social Media YouTube, Blogs, Facebook

Theme Parks Adventure and Amusement Parks

Internet Based Media Online News, Information

Video Games Console/ Portable Games

Music & Radio Digital Music,

Recorded Audio Programs

Filmed Entertainment Movies, Cartoons, Shows


How to Build Management Solution for M&E Industry?

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Rich Media


Rich Media Management Process

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Manage Transform Deliver

Ingest

Cataloging

Metadata

Request

Produce/Create

Review & Approve

Publish/Notify

Channel Distribution

Manage & Transform Delivery

Back End Front End


Alfresco Solution

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Features Processes

Collaboration

Workflow

Stakeholders

Internal Departments/

Marketing, IT, Admin, Legal

External Customers,

Distributors, Channel Partners, Agencies

Versioning

Role based Access

Social Channel Publishing

Multi-Platform Support

Custom Integration

Delivery & Support

Rich User Experience

Multi-platform Reports & Analytics

Back End Front End

Proprietary & Open Source

Transformation

Identity & Access Management

OS iOS

Android Windows

APP Portals

CMS/WCM eCommerce

Devices Game

consoles STB


In Flight Entertainment(IFE) System

Case Study

IFE Content Management Solution for Avionics Company

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Client Overview

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A division of leading avionics company, leader in

passenger entertainment systems, with over 700+ employees with decades of IFE experience


IFE Content Management Solution

• Challenges Faced

– Cost of Ownership

– Productivity Leakage

– Security Risks and Human Touch Points

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High Delivery Time Redundancy of Entertainment Content High Maintenance

No Reusability Lack of metadata management Lacked Integration Capabilities

No Role based Access Manual Transfer No Workflow Process



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Content Repository

JABX

JIBX

In-Flight Entertainment Content Management Solution

XML

Metadata, XML

Overview of IFE Content Management System Integration of Alfresco Document Management & JBoss’ JSF framework RichFaces



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Sh

are

Alf

resc

o S

erv

ices

Flight Group Management

User Authentication

Content Management

Content Work Flows Database

Web Services API

XML

JBoss SEAM

View, Select, Archive

In-Flight Entertainment Legacy System

Alfresco ECM (Document Management)

Metadata Management

Movies

Airline 1 Manager Airline 2 Manager Airline 3 Manager Airline 4 Manager

Magazine Games Music

Web Services Queries

IFE Catalog Airline 1 IFE Catalog Airline 2 IFE Catalog Airline 3 IFE Catalog Airline 4

XML XML XML

In-Flight Entertainment Manager/ Showbiz Head

Entertainment Packages



• Key Features

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Workflow based Metadata Management

Processing titles and media requests Creation of requests, titles from scratch /catalog

Support for Interface with multiple languages

and to store frequently used media titles

Notification & Reports Pending action notification

Reports to know Popularity and Ratings of media titles

Flexible, Secure and Automated Solution

Airline level customization for content types and lists



• Key Benefits

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Streamlined Business Operations and Increased Productivity

Content Management through unified Ingestion and predefined workflow

Reduced Cost of Ownership Reduction in time between content

procurement and delivery to the airline

Content Visibility with Reporting and Analytics

Asset tracking and rejection with order level calculation for various airlines


Use Cases

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Media Company

Media Conglomerate

Gaming Company


Media Company - Partner Collaboration Portal

• Client Overview

– Leading American Media Company creating high profile content in lifestyle

segment broadcasted in numerous media platforms including TV, print,

internet and mobile

• Challenges Faced

– In production of TV shows, client used a solution based on Apache Wicket

Framework with custom Java to collaborate with external team (eg.:

production companies)

• Low attention to web experience

• Maintenance overhead

• Team collaboration was primitive

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Media Company - Partner Collaboration Portal

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Benefits Increased Business Efficiency,

Simplified Collaboration Portal with Rich User Experience

(Content and Metadata)

BPM

Internal/External Users

Aspera Connect (Data Transfer)

RESTful web service layer

Site Minder SSO

Workflow management

In house asset management system and

other applications

LDAP1 LDAP2


Media Conglomerate - Promotions Approval System

• Client Overview – A Media Conglomerate with over 160,000 employees working in five major

segments: Parks & Resorts, Studio Entertainment, Consumer Products, Interactive Media and Media Networks

• Business Needs: – Marketing department needed “movie promotion approval system” to

Create-Track-Optimize-Monitor promotions with distributors and channel partners across the world

• Easy to use & Secured

– Support for various media content types/formats and metadata

– Role & profile based access to information

• Collaborative

– Workflow for review and approval with external and internal stakeholders

– Annotations and comments on media content

• Dashboard/Reports

– Marketing budget – Planned vs. Actual

– Promotion status, spending per media outlet (TV, Internet, Radio etc.)

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Media Conglomerate - Promotions Approval System

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Internal Users Marketing- Corporate & Regional Legal – Corporate, Regional Admin

External Users Distributors, Channel Partners Agency

PAS Repository

Alfresco Repository

User & Group Management

Content

Management

Alfresco Services

Alfresco DM

Promotions

(Action Items, Feedback, All Promotions, New Promotion)

News

Case Study

(Past Promotions)

Workflow Graphical UI

Currency

Conversion

Reports

(xls, csv and pdf)

ImageMagick

WebScript

SSO

E-mail

Notifications (Batch Admin)

User & Group Management

Authentication

SMS Import

Benefits Improved Productivity and Collaboration,

Reports and Real time updates on promotion status and spending


Gaming Company – DAM Solution

• Client Overview – Leading global developer, publisher and distributor of interactive

entertainment and leisure products with employees over 5,000 and revenue over US$2 billion

• Challenges faced – Proprietary Content Management solution

• Multiple customised websites developed to support partners

• Complex & time consuming content publication

– Need to leverage CRM to reach users registered across multiple sites

• Lack of single data source for effective marketing and up-selling

– Duplication of the games assets

• Potential legal risk and high infrastructure costs

– Need to maintain security and stability of digital assets

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Gaming Company – DAM Solution

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Benefits

Rich CMS experience, Control over content, Online CRM Spending Reduced by 40%

AMC reduced from US$5 Million to US$50,000


About CIGNEX Datamatics

A subsidiary of Datamatics Global Services Limited

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Who We Are?

• Since 2000, delivering solutions using Open Source technologies to

– Address business goals

– Increase business velocity

– Lower the cost of doing business

– Gain competitive advantage

• Dramatically reduce Total Cost of Ownership (TCO) & deployment time of IT solutions

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Portal Solutions Content

Solutions

Big Data Analytics Solutions

400+ Implementations

450+ Experts

200+ Integrations

13 Books

5000+ Community Contributions

Offices : America | India | UK | Europe | Singapore | Australia


Where We Can Help Clients

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Portals User eXperience Platform

Content Enterprise Content Management

Big Data Analytics Making Data Work

Liferay, Drupal, JBoss

ZK, HTML5, MuleSoft

Alfresco, Drupal, Magento, CQ

JBoss, Moodle, Ephesoft, Liferay

Hadoop Ecosystem, MongoDB,

Pentaho, Talend, Solr, Jaspersoft

▪ Intranet

▪ Extranet

▪ EAI

▪ SOA

▪ Social Collaboration

▪ Big Data Portal

▪ Mobile Portal

▪ Custom Portal

▪ WCM

▪ DM

▪ RM

▪ CMS

▪ DAM

▪ e-Commerce

▪ e-Learning

▪ ERP

▪ Imaging Solutions

▪ Data Integration

▪ Information Delivery

▪ Data Analysis

▪ Enterprise Search

SERVICES UI ▪ Development ▪ Integration ▪ Customization ▪ Migration ▪ Testing ▪ Training ▪ Support (24*7)

Enterprise Mobility – Strategy ▪ Mobile UX ▪ App Development ▪ MEAP/MDM

Managed Cloud Services – Develop ▪ Deploy ▪ Manage

VAR/Annual Product Subscription – Liferay ▪ Alfresco ▪ Cloudera Hadoop ▪ MongoDB

Extended Development Center – Center of Excellence

SOLUTIONS


Our Content Practice

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Team Size: 110+ Projects: 115+

• Alfresco Platinum & Gold Partner

• Acquia “Ready” partner

• Magento Silver Solution Partner

• 2010 - Alfresco Partner of the Year Award

• 2008 – Alfresco - Best North American

implementation of the year

• 2007 – Alfresco - WCM implementation

• Connectors/Accelerators, Frameworks

• RAPIDO – Content Mgmt. & Publishing

• OCM – Open Source Contract Management

• Smart Document Processing Solution

• Migration Toolkit - Documentum to Alfresco

• Drupal-MongoDB Connector

• CQUAD – Drupal Magento Connector

• Magento Chase PaymentTech Extension

Alfresco APAC Partner of the Year, 2010

Alfresco North America Partner of the Year, 2010


Alfresco - Integrations by CIGNEX Datamatics

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RIA Framework Learning Management Reports SSO

Proprietary Systems

Enterprise Mobility

ERP CRM Enterprise Portals e-Commerce


Free Assessment Offer

• This assessment enables companies to maximize existing IT assets and build a roadmap of the vetted Open Source technology options to: – Reduce software costs up-to 70%

– Help generate opportunities for growth and service

• The FREE Assessment Offer Includes: – Situation Analysis

– Gap Analysis

– Recommendations/Roadmap

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For more information, please visit: www.cignex.com/freeassessment

or contact us at [email protected]

http://www.cignex.com/freeassessment

mailto:[email protected]

Contact Us

Americas: [email protected]

EMEA – [email protected]

APJ – [email protected]

Thank You

Making Open Source Work

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Streamlining Rich Media Content Creation with Alfresco for Media & Entertainment Industry

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Transcript of Streamlining Rich Media Content Creation with Alfresco for Media & Entertainment Industry