Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin,...

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Stratix: Solution Selling Transformation

Transcript of Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin,...

Page 1: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

Stratix: Solution Selling Transformation

Page 2: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales

Today: Hardware Tomorrow: Total Solution

Page 3: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

Hiring Profile

SalesCheck™SalesCheck™

Solution SalesTraining

• Item 1• Item 2• Item 3

Assessment

Move to Solutions Team

Validate existing

Keepers

Deployed

Recruit

Leadership

Page 4: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

Hardware Solution Selling

Selling Transformation

System

People

Hiring Profile• Assessment• Spec• Berke

Recruiting retained vs. Contingency

Sales Training• Complex Sale

StructureAlignmentSolution• Hunters &

Maintainers

ProcessSolution Selling Requires Different Tools

CRM Tuning• Pipeline/Forecast Oversights

Leadership

Changing Approach in Mid-Stream

Build Dashboard and Key Metrics

Sales Operations Oversight

Goals

Rewards

New Market SWOT

Page 5: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

System

Sales Transformation – Key Issues

People• Create new solution seller profile

– Assess current direct team• Keepers• Transfers

– Backfill the Transfers and Growth• Recruiting based on profit• Accelerated Recruiting• Job Fair

– Onboarding Program – Accelerate Effectiveness Ramp– Explore New Sales Channels

Page 6: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

System

Sales Transformation – Key Issues

Process• Create new training program

– Tailored for Stratix Solutions– Selling to a Higher Level– On Coding Reinforcement

• Tune the Sales Process Methodology– Revamp the CRM Process– Establish Sales Quotas and Structure

Page 7: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

System

Sales Transformation – Key Issues

Leadership• Develop Rewards & Recognition Plan• Create New Business Target List• Develop New Marketplace Attack Plan• Develop New Lead Generation Process

Page 8: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

Assessment

Assess Existing Sales Team - Berke

• Cost: $3.5k• Time: 30 Days• Qualifying Sales Reps to new solution profile• Assessment profile becomes hiring profile

Page 9: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:
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Qualifying Sales Reps

• Qualifying sales reps to new solution profile• Assessment Profile becomes Hiring Profile

Page 13: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:

SalesCheck

• Sales engine diagnostic• Survey up to 100 metrics/25 ideal• Your actual KPIs vs. 4,000 company average• Highlight improvement areas• Benchmark to Solution Selling Co.’s

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SalesCheck Focus

• Develop Sales Engine Diagnostic • Rationale

– Over 60% fail to meet their sales forecast – Promote use of data to drive decisions – Develop set of KPIs to bring insights to sales– Provide tools to get to problem areas– Benchmark KPIs to other companies – Linkage to TechCXO services (training, process

improvement, strategy, fractional, etc.)

Page 15: Stratix: Solution Selling Transformation. Goal: Shift from Hardware VAR Sales to Higher Margin, Total Solutions Positioning & Sales Today: Hardware Tomorrow:
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TalentCheck Focus

• Retained searches for sales talent • Rationale

– Strong competitive advantage (we have executed over 250 retained searches with a majority being for sales executives)

– Highest churn rate – Highest compensation packages (higher fees) – Linkage to TechCXO services (training, process

improvement, strategy, fractional, etc.) – Visibility

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TalentCheck:Hiring/Recruiting Solution Reps

• Cost: $30 k per rep• Retained search approach• Ongoing <90 Days

Hiring Profile

Recruit

Assessment

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• Establish search strategy, develop position specification

• Identify and review candidates• Qualify and assess (test) candidates• Present recommended candidates/ insightful write-ups• Select/present offer; assist in offer creation/delivery;

drive acceptance• Placement on boarding

The ProcessCrisply Executed with Weekly Updates

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• Completed more than 250 searches• Best in class firm experience• Technology company focused• Quality award winners• Multiple search providers: 90% follow-on work• Best practice solutions• Industry leading reputations

TalentCheck Partners

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TechCXO TalentCheck Scorecard

Candidate 1 Candidate 2 Candidate 3 Candidate 4 Candidate 5

Background Former SVP (Enterprise Software)

SVP (Tech Services)

Former SVP (Tech Start-Up)

VP (Public Tech Products &

Services Co.)

CEO (Start-Up)

Attributes

Career Sales

Sales Process

Sales Builder

Grow Company

Sales Success

International Sales

Software/SaaS

Talent Manager

Complex GTM

Tenure

IPO

Score 3.6 2.4 2.3 2.5 1.5

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Solution Sales Training

• Opportunity Management and Account Management

• Aligning with executives• 2 Day Sales Class for new team

Solution SalesTraining

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Potential 2-Day Agenda

• Day One– Introduction, Goal and Objectives– Opportunity Management (OM)

• Understanding Changing Buyer Issues• Qualification Scorecard• Building Preference for Stratix by understanding Buyer Behavior (using

the DiSC profile)• Understanding Customer Issues – using the Discovery Map• Understanding Power and Politics -determine the true Decision Process• Principals of Strategy and Competitive Counter-Strategies• Pulling it all together – Plan to Win

• Day Two– Account Management

• White Space Mapping• Collaborate with your customer using the Strategy Map• Relationship Mapping – getting to key executives• Strategic Account Planning

– Opportunity Plan Review – Live Stratix Sales Opportunities

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Potential Agenda

Stratix Sales Tool Kit – powered by Revegy – Opportunity Management Tools:

• Qualification Scorecard• Relationship Map • Discovery Map• Opportunity Briefing Report

– Account Management Tools• Relationship Map• Strategy Map• Account Briefing Report

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Sales Process and Tool Enablement

Relationship Map

Opportunity Scorecard

Client Relationship Assessment

Opportunity Win Plan

Playbooks

Product Whitespace Map

Revegy, Inc. Confidential and Proprietary

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Relationship Map – Understand the Politics and Influence

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Use a Discovery/Strategy Map as a visual Pain Chain to align solutions to pain and collaborate with your prospects

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Whitespace Mapping – Which products of ours and our competitors does the customer have?

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Training and Tools Pricing• Two day Opportunity/Account Mangement

Onsite session - $12,000• Revegy system integrated with SFDC

– Initial Fees for configuration and integration with SFDC - $3,000--$9,000 (tbd based on customization requirements)

– Per User - $40-60/month – based on Opp Mgt/Acct Mgt configuration (12 month subscription) (15 users = $7,200 - $10,800)

• Total (est.) initial cost = $22,200 - $31,800

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Why TechCXO: Top 10 Reasons

1. Unique Total Solutions Offering – One-Stop Shopping2. Aligned to Your Need of Value, Cost, Speed3. SME in All Aspects of Sales Optimization4. Solutions Customized to Your Needs5. Proven Best-in-Class Components and Solutions6. Minimal Disruption to Your Daily Operation7. Highly Sustainable Solutions8. Prior Experience Leading Transformations9. Total Flexibility in Capability, Price, Timeframe and Delivery10. Significant Experience

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• 30 years experience as salesman, sales manager, general manager, CEO and search consultant

• Unique depth and breadth to the challenge of maximizing revenue generation

• Xerox > Recognition Equipment > > VITec > EMASS >• SpencerStuart > Heidrick & Struggles

Mike Allred

“the grand master of sales. Mike really has it all: great sales experience in the legendary Xerox operation, an enviable track record as a general manager and exposure to a wide variety of organizations and situations as an executive search consultant.”

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• Sales, Sales Management (Salesman, Sales Manager, Regional Sales Manager, VP Sales, SVP Sales)

– IBM, Nynex, Software Publishing, Ashton Tate, Bloc Development, Serius, Novell, Hubspan, Sterling Commerce

• General Management (GM, President)– - Echo High Tech (President); Sterling Commerce (SVP & GM)

• Talent Management (retained executive search, leadership assessment, fractional leadership provisioning)

– Heidrick & Struggles (Managing Partner); Korn/Ferry International (Senior Client Partner); Lonergan Richards (Managing Partner)

– Troberman & Associates (Managing Partner)

• Talent Management focus areas:– Sales & Marketing– Enterprise Software

Rick Troberman

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Brad Childress

• President and COO of The Complex Sale, a global sales effectiveness consulting and training firm

• EVP, Sales at nuBridges, an enterprise software company (acquired)

• Vice President & General Manager, D&B Software

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Timing & Cost

• Phase 1– Assess/Top Grade: $3.5k– Recruit $30k/rep– SalesCheck Benchmark $5k– Sales Training $32k

• Phase 2– Alignment TBD– Compensation– Process – Plan– CRM Tune– Dashboard