Strategy Managing Information. Technology is “technology” only for people who are born before...

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Strategy Strategy Managing Information

Transcript of Strategy Managing Information. Technology is “technology” only for people who are born before...

Page 1: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

StrategyStrategy

Managing Information

Page 2: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Technology is “technology” only for people who are born before it was invented. –

Alan Kay

Page 3: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Topics for Tonight

Leadership / Management (Project Planning)

Organization Culture / Structure Organizational Cultural Technology Challenges Emerging Technology (SCM/ERP)

Page 4: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

LeadershipLeadership Doing things effectively…

ManagementManagement Doing things efficiently…

Page 5: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

“What creates trust, in the end, is the leader’s manifest respect for the followers.”

Jim O’Tooleauthor, Leading Change

Page 6: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Infuse Business/Technical Strategy

Strategy Structure

Page 7: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

ManagementManagement

Doing things efficiently…

Page 8: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Winnie the Pooh on Management

Establish Objectives Organize Motivate Develop People Communicate Measurement and Analysis

Page 9: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

ChangeChange

The only constant

is change……

Page 10: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Today, we are experiencing the same loss of control and yearning for a simpler time as the nineteenth-century farmer who had to give up their land and move into cities to survive.

Jennifer James, 1996, p.20

Page 11: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Everything will change. The only question is growing up or decaying.

Nikki Giovanni (1943-)American poet

Page 12: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Old business processes, management practices, organizational structures and ways of working have become inappropriate for the new volatile, global, competitive business environment

Page 13: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Technology ChallengesTechnology Challenges

The call for leadership

Page 14: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

IT Era’s

Data Processing (DP) Micro Era Network Era WAN Network Environment

– Client-Server – Thin Client– WAP

Page 15: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Strategic Information Alliance

Cost leadership Differentiation Growth Innovation Improve internal efficiency Customer-oriented approaches

Page 16: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Managing Technology

Constant growth and change Shift from tangible to intangible benefits Not a sure thing Charge back Risk Outsourcing Increasing returns

Page 17: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Review of Systems

Are we measuring the right things Are the right people receiving the

information Are measure compatible with management

philosophy Is the system being used as intended

Page 18: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Organizational IssuesOrganizational Issues

Why culture and structure matter

Page 19: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Organizational Policies

SPAM Peer-2-Peer (P2P) [copyright] Chat Telecommuting – integration, training Email vs. Videoconferencing vs. Telephone Emerging Technologies

– Speech Recognition– Mobile Devices– Virtual Reality

Page 20: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Technology Issues

Transition to network computing Move from Legacy systems to client/server How much infrastructure? Centralization vs decentralization – finding

the balance Role of end user

Page 21: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Keys of Success

Rethink Missions - new strategies, new structures.

Innovation - The collection, dissemination and analysis of customer information has become an essential prerequisite of a modern retailing operation. – Technology is no longer just an aid - its the heart of

the strategy. Agility / Flexibility. Organizational Learning - New networks are

opening the bandwidth of human communication.

Page 22: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Key Planning Issues

Align IT plan with organizational business plan IT architecture that promotes and networks that

integrates users, applications, and databases Allocation of IS and operational resources among

competing applications Completing projects on time and within budget

Page 23: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

Mistakes are not the “spice” of life. Mistakes are life

Tom Peters,Circle of Innovation

Page 24: Strategy Managing Information.  Technology is “technology” only for people who are born before it was invented. – Alan Kay.

We are beginning to completely reconceive organizations

How have you made your company a better place?

Tom Peters,Circle of Innovation