Strategy Execution Diagnostics and Capability Development

Strategy execution

diagnostics and accelerationby

African Performance Specialists

Web site: www.africanwizard.co.za

Copyright African Performance Specialists 2010

http://www.africanwizard.co.za/

Our strategy execution expertise Strategy Execution diagnostics

Strategy Execution Readiness Assessment, Human Capital Readiness Assessment, 360-degree situation analysis, B2B customer perception, Strategy Execution Readiness Assessment for small

business.

Strategy execution capability development Strategy (re)formulation for effective execution, Business scorecards, Business performance turnaround, Change management, Business process re-engineering for lean operation and a

reduction of waste and inefficiencies, Post-merger integration, Business performance coaching.


Leadership

Policy and Strategy

People and Structure

Markets and Customers

Processes

Documentsand

Information

Suppliers and Partners

“Bottom Line”

We look for the cause as the outcome is already known!


Assessment Report

Feedback Session with the executive team

Change planning - Strategy WorkshopSWOT and CHANGE PLAN with individual responsibilities

Detail action plans developmentSenior management coaching on Milestones, KPI-s, Risk and Reporting

Programme Outline

Orientation interview

S E R A(Strategy Execution Readiness Assessment)

Identifies gaps in your strategy execution capabilities and required change effort to bridge them – effectively provides growth and profit increase opportunity info!

H C R A(Human Capital Readiness Assessment)

Identifies ‘executability’ of strategy among staff and their readiness to change

Implementation and results growthSenior management coaching on change and project management

phase I

phase II

phase III

phase IV


EXECUTIVE SUMMARY

What is SERA? Comprehensive and focused business diagnostic tool that can identify and quantify gaps within those organisational capabilities that are essential for a successful strategy execution. It is not a strategy formulation tool however it will successfully identify weaknesses both in your strategy and in its translation into operational practice.

Added advantage? Change planning tool with specific, quantifiable targets and estimated change effort to bridge each gap.

Original structure? 11 sets of questions evaluating 10 essential strategy execution capabilities and providing a set of breakthrough performance needs.

Methodology? SERA is a web based, easy to attend 100-question survey which can be

tailored as necessary to an individual business’s situation or even non-profit organisation. Senior and middle managers rate each statement on a scale 1 to 10 (1 – doesn’t reflect the state in our organisation; 10 - fully reflects the state in our organisation).

Establishing capability gap? Both the current state in the organisation and the required state need to be rated. When ratings are compared, the gap is established and quantified.

Benefits? SERA will help you gauge - and ultimately boost - your organisation’s intangible value by helping a management team to cover the ground they need to cover i.e. pulling together a comprehensive set of data and enabling them to understand the gap between the organisation’s current performance and its full potential.

Designed in South Africa!


ESSENTIAL STRATEGY EXECUTION CAPABILITIES

1. Strategy must be executable i.e. measurable and transferrable into operational terms.

2. Executive leadership must use a formal management process to manage their portfolio.

3. People in the organisation must subscribe to a collaborative performance culture which is customer focused.

4. Key human capabilities including talent, speed, shared mind-set, accountability, learning and innovation must be at the level where they act as enablers to the execution of strategy and not as road-blocks.

5. Information management must provide necessary support at all levels of the organisation for timely and informed decision making.

6. Corporate risk management must follow the effective process for the ongoing identification, assessment and management of strategic business risks related to industry, technology, brand, competitors, customers, projects and economic stagnation.

7. The revenue generator toolset must be based on current global best practice.

8. Corporate Social Responsibility (CSR) must become part of the corporate performance scorecard to be effective.

9. 360-degree business scorecard using 4 different perspectives - Financial, Process, Customer and Learning/growth – must show balanced results.

10. Investment returns are always under the shareholders’ and market scrutiny.

11. Performance breakthrough needs have to be identified.


Strategy Execution Readiness Assessment

0

1

2

3

4

5

6

7

8

9

10

Executability of Strategy

Management process-orientedLeadership

Collaborative Performance Culture

Human Capability

Information Management

Strategic Risk ManagementRevenue Generator

Corporate Social Responsibility

Business Results

Investment Returns

Performance Breakthrough

Best Practice

Good Performance

Required Capability

Current Capability

State of Concern


STRATEGY EXECUTION CAPABILITY DEVELOPMENT

Required Capability Gap (RCG) – the gap between the current and the required performance.

Best Practice Gap (BPG) – the gap between the required performance and that of an entry level of the industry’s best practice (#8 on the 1-10 rating scale); in case when the required performance is below the best practice area this gap will be positive and when the organisation requires to penetrate the best practice area with its performance (scores 8-10) this BPG will show a negative value i.e. how deep this penetration needs to be.

Breakthrough Gap (BG) - the gap between the required performance and the one which outperforms the very best player in the industry and scores above #10 on a rating scale 1-10 i.e. #11;

BG = BPG + 3

Change Effort (CE) – the measure of change to bridge the RCG what will be directly proportional to required time and resources dedicated to change project.

CE = RCG * (1 + 1 / BG2),

Any change which comes closer to the Best Practice area or enters it will require exponentially more resources, time and skills than the change which stays outside this area.


Strategy Execution Capability Development

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5

Human Capability

Strategic Risk Management

Information Management

Revenue Generator

Process-oriented Leadership

Collaborative Performance Culture

Executable Strategy

Corporate Social Responsibility

Business Results

Investment Returns

Required Capability Gap Change Effort


SUSTAINABLE BENEFITS

• PROBABLY THE ONLY TRULLY MULTIPERSPECTIVE STRATEGY ASSESSMENT TOOL ON THE MARKET

• UNIQUELLY QUANTIFIES GAPS IN YOUR STRATEGY EXECUTION CAPABILITIES AND INDICATES EXPECTED CHANGE EFFORT

• EASY TO USE - ON LINE, WEB BASED QUESTIONNAIRE

• SUITABLE FOR PERIODIC RE-ASSESSMENT (BI-ANNUAL RECOMMENDED) OR PROGRESS MONITORING OF INTERNAL CHANGE PROJECTS

• DYNAMIC STRATEGIC TOOL AS IT IMMEDIATELY REFLECTS CHANGES IN COMPETITIVE POSITION (BUSINESS ENVIROMENT), INTERNAL CAPABILITIES AND MANAGEMENT EXPECTATIONS BY SETTING UP NEW STANDARDS

• PROVIDES FOR ACTIVE MANAGEMENT OF STRATEGY EXECUTION

http://www.surveymonkey.com/s/5G8W65F

http://www.surveymonkey.com/s/5G8W65F


Performance Enablers

Performance Indicators

Learning Organisation

Innovation

Change Enablers

High performance capability development cycle

Core Operations Capability

Strategy

People

Management

Structure

Business Information

Systems

Business Information

Systems

African Wizard Development 2004


• Competitive Skills• Individual Opportunity• Individual Accountability• Working Experience

• Attitude Toward Change• Preference for Working in Teams• Flexibility of Policies and Procedures


Human Capital Readiness Assessment

0

1

2

3

4

5Competitive Intelligence

Attitude towards Change

Preference for Working in Teams

Individual OpportunityIndividual Accountability

Flexibility of Policies andProcedures

Work Experience

Best Practice Good Performance Current Capability Base Capability State of Concern


SUSTAINABLE BENEFITS

• THE TOOLS WILL ASSESS THE ‘EXECUTABILITY’ OF YOUR STRATEGY AMONG STAFF e.g. ON THE SHOP FLOOR AND TELL ABOUT THEIR BUY-IN INTO YOUR STRATEGIC OBJECTIVES

• HCRA WILL UNIQUELLY MEASURE YOUR TEAM’S READINESS TO CHANGE

• IT WILL HELP YOU TO ENGINEER HUMAN RESOURCE INTEGRATION TO ITS FULLEST FOR CONTINUOUS LEARNING AND ORGANISATIONAL CAPABILITY IMPROVEMENT

• EASY TO USE - ON LINE, WEB BASED QUESTIONNAIRE

• PROVIDES FOR EFFECTIVE MANAGEMENT OF STRATEGY EXECUTION IN OPERATION.

http://www.surveymonkey.com/s/6NPFWPJ

http://www.surveymonkey.com/s/6NPFWPJ

Email Alex at [email protected]

or visit our web site www.africanwizard.co.za

Strategy Execution Diagnostics and Capability Development

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