Strategic Planning for Nonprofits

32
Strategic Planning for Nonprofits December 8, 2010 Sam Frank Synthesis Partnership use Twitter hashtag #npweb Special Thanks To Our Sponsors

description

Strategic planning should be a means not only to produce a strategy, but also to engage stakeholders, develop leadership, and generate new energy, commitment and consensus around mission. Its primary product is not a written plan, but strategic thinking within the organization through a process of planning followed by a process of implementation. A well-conceived and managed planning process can be the most effective form of organizational development.

Transcript of Strategic Planning for Nonprofits

Page 1: Strategic Planning for Nonprofits

Strategic Planning for Nonprofits December 8, 2010

Sam Frank Synthesis Partnership

use Twitter hashtag

#npweb

Special Thanks To Our Sponsors

Page 2: Strategic Planning for Nonprofits

A Proud Sponsor of NonprofitWebinars.com

Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it.

Page 3: Strategic Planning for Nonprofits

Today’s Speaker

Sam Frank Synthesis Partnership

Page 4: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Sam Frank Synthesis Partnership

Strategic Planning for nonprofits

© Copyright 2010 Synthesis Partnership All rights reserved. Copies permitted only with full attribution

Page 5: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Take-aways���

•  How to get broad buy-in

•  The benefits of an effective planning process

•  How to approach & structure a planning process

•  Tools for •  assessing your situation •  engaging your constituencies •  developing & implementing an effective plan

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 6: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Why Plan?���

Circumstance

Operations

Wisdom

Cultivation

Organizational Development

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 7: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

INTEGRATED PLANNING

What is Planning?���

Page 8: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Committee

•  Shape the planning process •  Offer inclusiveness and transparency •  Ensure participation and completion •  Craft mission-based goals & objectives

•  Facilitate action plan •  Launch implementation

Roles ���

Governing Board •  Set the strategic direction •  Own the planning process

•  Approve goals & supporting objectives

•  Monitor implementation

Both •  Gain a more robust understanding of the organization

CEO & Board Chair •  Maintain proper focus

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 9: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Prepare

Assess

Engage

Plan

Implement

Planning Process���

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 10: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 1. Prepare���

Committee Chair

Documentation

Process Design

Board Commitment

Committee

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 11: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 1. Prepare���Typical Timeline

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 12: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 2. Assess���

Gather Data

Interview Key Players

Identify Critical Issues

Examine Component Plans

Conduct a Board Self-Assessment

Page 13: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 2. Assess���Board Self Assessment Tool

Page 14: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 2. Assess���Mission Statement

Page 15: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Board & senior staff

All stakeholder groups

Ongoing communication

Planning Process: 3. Engage���

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 16: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Strengths Weaknesses Opportunities Threats External Environment: Opportunities Threats

Internal Environment: Strengths Weaknesses

•  Inputs (Human resources, funding, facilities)

•  Processes (Programs, operations, governance)

•  Outputs (Quality of programs, social change)

Planning Process: 3. Engage���Situation

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 17: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 3. Engage���Polarities

MANAGEMENT

by Budget by Mission

+ Sustainability Purpose Fulfillment of mission Service to community

- Bottom-line decision making Cut programs if budget can’t be balanced Not attuned to ultimate purpose of institution

Requires extraordinary leadership & involvement Requires full commitment to fundraising

FUNDING PRIORITY

Facilities Programs

+ -

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 18: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 3. Engage���Surveys

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 19: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���

Mission-Based Goals

Supporting Objectives

Board Endorsement

Mission

Measurable Actions

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 20: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Goals & Objectives CBE Mission-Based Goal: Membership ���Strengthen ties & the sense of community among all members. Supporting Objective 1:���

Develop programs that appeal to every segment of the CBE community. Supporting Objective 2:���

Connect with new members through as many means as possible. Supporting Objective 4:���

Reach out to members only partially engaged in the CBE community. Supporting Objective 8:���

Cultivate all younger members as potential leaders.

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 21: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Goals & Objectives CBE Mission-Based Goal: Finance ���CBE will operate in a fiscally responsible manner. CBE has not made a compelling case for the appropriateness of its current spending or its need for a higher level of funding. More transparency is needed to indicate where funds are going and how thinly they are stretched. For financial sustainability CBE needs to look at retaining existing members and increasing membership.

Supporting Objective 1:���

Communicate the financial facts more clearly to the membership. Supporting Objective 2:���

Identify opportunities for revenue enhancement to support expansion of programming and services. Supporting Objective 3:���

Make prudent choices about programs that can be supported. Supporting Objective 4:

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 22: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Mission-Based Goals i[2]y Mission ���

End isolation & improve quality of life for young adults affected by cancer.

Mission-Based Goals Program: Access ���Offer access to resources for young adults with cancer, their families, and their care providers Program: Connections ���Create opportunities for young adults with cancer to make meaningful connections to each other. Program: Quality of Life ���Have an impact on the quality of life of young adults with cancer Fundraising Develop a sustainable funding stream from foundations, individuals and corporate sponsors Marketing���Make i[2]y a visible resource to all diagnosed young adults, survivors, their families and care providers Governance Shape the board and its activities to support sustainably the mission of i[2]y Finance / Operations

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 23: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Goals & Objectives i[2]y Mission ���End isolation & improve quality of life for young adults affected by cancer.

Mission-Based Goal: Access���

Offer access to resources for young adults with cancer, their families, and their care providers Supporting Objective 1:���

Upgrade the website to the state of the art, with full Web 2.0 capabilities. Supporting Objective 2:���

Develop a robust presence in cancer treatment centers. Supporting Objective 3:���

Develop new/improved promotion strategies.

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 24: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Goals & Objectives SGIS Mission ���SGIS prepares students for a life of learning and meaningful contribution through dedication to academic achievement and the development of moral character.

Plan

I. Dedication to Excellence

II. Building Meaningful Relationships

III. Focus on Sustainability

Goal 1: Develop a strategic advancement plan to foster a culture determined to support and perpetuate the school’s vision.

Goal 2: Protect, perpetuate and enhance the strong and distinct SGIS brand.

Goal 3: Identify & develop alternative revenue sources to reduce dependence on tuition.

Goal 4: Reshape administrative and board functions to fit the single school model.

Goal 5: Promote a culture of planning to ensure strategic thinking & fiscal responsibility.

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 25: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Goals & Objectives SGIS III. Focus on Sustainability Goal 1: Develop a strategic advancement plan to foster a culture determined to support

and perpetuate the school’s vision. The school’s expansion requires the development of a broad level of parent, alumni, and other constituent participation driven by the desire to give back to the school both in appreciation for what the children receive and in perpetuation of the mission for future students.

Objective 1: Ensure the development office is staffed with the skill sets required to meet SGIS financial goals. ���The ambitions of SGIS will require access to the highest level of fundraising skills and experience.

Objective 2: Cultivate a community of “investors” through demonstrated leadership by each constituent group. ���Trustees, faculty/staff, parents and alumni must all feel ownership of and responsibility to the school of it is to thrive.

Objective 3: Ensure that all constituent groups are aware of the fund raising needs of SGIS. ���Clarity and consistency of communications of vision, values, and goals will require ongoing efforts of planning and execution.

Objective 4: Strive for 100% annual giving participation levels from each constituent group. ���All constituents must understand the critical importance of voluntary annual support.

Objective 5: Build a strong, supportive alumni network. ���Over extended periods, alumni are the most critical source of funding and support. The building of a strong, supportive alumni body begins in the senior year and continues through active alumni engagement with each other and with the school.

Objective 6: Raise sufficient funds to meet the objectives of the capital campaign. ���The school must have a clear set of financial goals and milestones if it is to realize its ambitious and complex plans for continuing to provide each campus with high-quality environments for teaching and learning

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 26: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Dedication to Excellence Goal 1!SGIS will operate as a single school in pursuit of its mission.

To preserve SGIS’s unique culture and to ensure that the school stays true to its mission and provides consistent quality and efficiency in the delivery of that mission, the school must operate as a single entity with a focus on understanding the value of inter-relatedness and diversity in providing a rich learning environment for students. !

Objective 1!Ensure that learning experiences across all campuses are student-centered and prepare students for a diverse global world by providing the opportunity for authentic discovery of ideas and skills in order to foster a love of learning. !

The student experience – whether in the classroom or in an after-school or summer program – is at the core of an SGIS education. Through goal-setting, reflection, and teacher comments, students at all levels will be guided to an understanding of the learning process and a love of learning for learning’s sake.!

Objective 2!Develop an understanding among the SGIS community of the value of excellence in education created by the SGIS model. !

The SGIS model is not just an added value of the school, it is an essential feature of

Planning Process: 4. Plan���Public Plan SGIS

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 27: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 4. Plan���Action Plan WS

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 28: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 5. Implement���Plan tracking and monitoring

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

SYNTHESIS P A R T N E R S H I P

Strategic Planning for Nonprofits

Page 29: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Planning Process: 5. Implement���Published Plan

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 30: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

SYNTHESIS

P A R T N E R S H I P

Advising nonprofits in strategy, planning, and organizational development

683 Commonwealth Avenue��� Newton MA 02459

617 969 1881��� [email protected]

www.synthesispartnership.com���[email protected]

© Copyright 2010 Synthesis Partnership All rights reserved.

Copies permitted only in entirety and with full attribution

Page 31: Strategic Planning for Nonprofits

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Critical Issues #1: Why Plan? http://bit.ly/SyPci01 #2: The Secret Life of Surveys http://bit.ly/SyPci02 #5: The Structure of Planning http://bit.ly/SyPci05 #7: On a Mission http://bit.ly/SyPci07

Blog (entries on planning) http://bit.ly/SyPBlog

Other Webinars on Planning

listings, registration, archive http://www.nonprofitwebinars.com

schedule & registration links http://bit.ly/SyPwebinars

Complimentary consultation [email protected]���(by e-mail or phone appointment)

Resources ���

December 8, 2010���www.synthesispartnership.com http://bit.ly/SyPBlog

Strategic Planning for Nonprofits

SYNTHESIS P A R T N E R S H I P

Page 32: Strategic Planning for Nonprofits

Find the listings for our current season of webinars and register at

NonprofitWebinars.com

Chris Dumas [email protected]

707-812-1234

Special Thanks To Our Sponsors