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Transcript of Strategic Managmnt.
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We change the world not byWhat we say or do
But as a consequences
of what we have become.
I thank, first and foremost, Allah for having enabled me to
complete such a project that would not have been possible for
me to complete without His help in all stages of its preparation.
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I would like to say specious word “thanks” to my most Respected
Sir IMRAN who helps me to do and understand different things
in different way.
I am also very thankful to my parents and all other teachers
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“I want to dedicate all my jeopardized efforts to my
beloved parents, no doubt a role model for me in every
facet of my life, an ocean of ethics and a light house that
guides me in every next step of my life.”
Strategic management:
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“It can be defined as an art and science of formulating,
implementing, and evaluating cross functional decisionsthat enable an organization to achieve its objectives.”
Stages of strategic decision process:
There are three stages o this process:
•
Strategy formulation
• strategy implementation
• And strategy evaluation
Strategy formulation
It Includes development of vision and mission statements,
identifying an organization external opportunities threats
and determining internal strengths and weaknesses.
Strategy implementation
It requires a firm to establish annual objectives. Devisepolicies, motivate employees and allocate resources so hat
formulated strategies can be executed.
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Strategy evaluation
Is the final stage in strategic management? Managers
desperately need to know when particular stages are not
working well;’ strategy evaluation is a primary mean for
obtaining this information.
Example of a strategy decision:
In most businesses, a few decisions make the difference
between superior performance and ordinary results. But
strategic decisions are seldom easy. They call for high
quality analysis and strategic thinking, in order to select
the right decision from amongst the many possible options.
They also depend on skills in managing the decision
process, including sequencing activities, defining roles,
effective teamwork and handling the people side. This
practical and highly interactive program will help you
improve the quality of your strategic decision making,
providing practical tools for addressing both the analytic
and process management challenges.
What will we learn?
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• The difference between strategic and operational
thinking.
• Practical tools for developing strategy.
• Techniques for managing the decision making
process.
• Tips and pitfalls in making strategic decisions, based
on the tutors' 40+ years of combined experience
working in large organizations.
Who’s it for?
Senior managers involved in making strategic decisions,
either in a general management position or a functional
role, who want to understand both the theory and the
practice of making good decisions,. You may be in
transition from the operational to a more strategic role,
needing to have a better understanding of strategies you
have to implement or actually shaping strategic direction.
How will my company or organization benefit?
In order to succeed an organization needs strategic
thinkers. Your increased understanding will raise the
quality of your strategic thought process. This will be
reflected in the outcome of your future decisions.
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What makes this programme different?
• The combination of tools for developing strategy and
managing the decision making process.
• The emphasis on experiential learning - the final role-
play, based on a real business decision, pulls all the
elements together in a situation reflecting the
complexities and uncertainties of real life.
• The caliber of the participants.
• The ability to take the course either in a one five day
session in May or November, or in two modules, of two
and three days. See the sidebar on the right of this
webpage for further details.
• The opportunity to stay in touch with the tutors and
other participants through the use of our post-course
website forum.
Question # 02
Strategy - the strategic audit
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In our introduction to business strategy, we emphasized
the role of the "business environment" in shaping strategic
thinking and decision-making.
The external environment in which a business operates can
create opportunities which a business can exploit, as well
as threats which could damage a business. However, to be
in a position to exploit opportunities or respond to threats,
a business needs to have the right resources and
capabilities in place.
An important part of business strategy is concerned with
ensuring that these resources and competencies are
understood and evaluated - a process that is often known
as a "Strategic Audit".
The process of conducting a strategic audit can be
summarised into the following stages:
(1) Resource Audit:
The resource audit identifies the resources available to a
business. Some of these can be owned (e.g. plant and
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machinery, trademarks, retail outlets) whereas other
resources can be obtained through partnerships, joint
ventures or simply supplier arrangements with other
businesses.
(2) Value Chain Analysis:
Value Chain Analysis describes the activities that take
place in a business and relates them to an analysis of the
competitive strength of the business. Influential work by
Michael Porter suggested that the activities of a business
could be grouped under two headings:
(1) Primary Activities - those that are directly concerned
with creating and delivering a product (e.g. component
assembly);
(2) Support Activities, which whilst they are not directly
involved in production, may increase effectiveness or
efficiency (e.g. human resource management).
It is rare for a business to undertake all primary
and support activities. Value Chain Analysis is one way of
identifying which activities are best undertaken by a
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business and which are best provided by others
("outsourced").
(3) Core Competence Analysis:
Core competencies are those capabilities that are critical to
a business achieving competitive advantage. The starting
point for analysing core competencies is recognising that
competition between businesses is as much a race for
competence mastery as it is for market position and
market power. Senior management cannot focus on all
activities of a business and the competencies required to
undertake them. So the goal is for management to focus
attention on competencies that really affect competitive
advantage
(4) Performance Analysis
The resource audit, value chain analysis and core
competence analysis help to define the strategiccapabilities of a business. After completing such analysis,
questions that can be asked that evaluate the overall
performance of the business. These questions include:
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- How have the resources deployed in the business
changed over time; this is "historical analysis"
- How do the resources and capabilities of the business
compare with others in the industry - "industry norm
analysis"
- How do the resources and capabilities of the business
compare with "best-in-class" - wherever that is to be found-
"benchmarking"
- How has the financial performance of the business
changed over time and how does it compare with key
competitors and the industry as a whole? - "ratio analysis"
(5) Portfolio Analysis:
Portfolio Analysis analyses the overall balance of the
strategic business units of a business. Most large
businesses have operations in more than one market
segment, and often in different geographical markets.
Larger, diversified groups often have several divisions
(each containing many business units) operating in quite
distinct industries.
An important objective of a strategic audit is to ensure that
the business portfolio is strong and that business units
requiring investment and management attention are
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highlighted. This is important - a business should always
consider which markets are most attractive and which
business units have the potential to achieve advantage in
the most attractive markets.
Traditionally, two analytical models have been widely used
to undertake portfolio analysis:
- The Boston Consulting Group Portfolio Matrix (the
"Boston Box");
- The McKinsey/General Electric Growth Share Matrix
(6) SWOT Analysis:
SWOT is an abbreviation for Strengths, Weaknesses,
Opportunities and Threats. SWOT analysis is an importanttool for auditing the overall strategic position of a business
and its environment.
Question # 03:
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If we conduct a Resourcse audit we will be helped by
the following model.
New Paradigm: Resource-Based Theory
The currently dominant view of business strategy –
resource-based theory or resource-based view (RBV) of
firms – is based on the concept of economic rent and the
view of the company as a collection of capabilities. This
view of strategy has a coherence and integrative role that
places it well ahead of other mechanisms of strategic
decision making.
Traditional strategy models such as Michael
Porter's five forces model focus on the company's
external competitive environment. Most of them do not
attempt to look inside the company. In contrast, the
resource-based perspective highlights the need for a fit
between the external market context in which a company
operates and its internal capabilities.
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In contrast to the Input / Output Model (I/O model), the
resource-based view is grounded in the perspective that a
firm's internal environment, in terms of its resources and
capabilities, is more critical to the determination of strategic action than is the external environment. "Instead
of focusing on the accumulation of resources necessary to
implement the strategy dictated by conditions and
constraints in the external environment (I/O model), the
resource-based view suggests that a firm's unique
resources and capabilities provide the basis for a strategy.
The strategy chosen should allow the firm to best exploit
its core competencies relative to opportunities in the
external environment."
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Sustainable Competitive Advantage
According to this view, a company's competitive
advantage derives from its ability to assemble and exploit
an appropriate combination of resources. Sustainable
competitive advantage is achieved by continuously
developing existing and creating new resources and
capabilities in response to rapidly changing market
conditions.
Creating Economic Rent
The resource based view of strategy emphasizes
economic rent creation through distinctive capabilities.
Economic rent, or Economic Value Added (EVA), is what
companies earn over and above the cost of the capital
employed in their business. It is the measure of the
competitive advantage, and competitive advantage is the
only means by which companies in competitive markets
can earn economic rent. The objective of a company is to
increase its economic rent, rather than its profit as such.
"A company which increases its profits but not its
economic rent - as through investments or acquisitions
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which yield less than the cost of capital - destroys value."
The perspective of economic rent forces the question 'why
can't competitors do that?' into discussion.
Resources and Capabilities
Each organization is a collection of unique resources and
capabilities that provides the basis for its strategy and the
primary source of its returns. In the 21st-century hyper-
competitive landscape, a firm is a collection of evolving
capabilities that is managed dynamically in pursuit of
above-average returns. Thus, differences in firm's
performances across time are driven primarily by their
unique resources and capabilities rather than by an
industry's structural characteristics.
Resources are inputs into a firm's production process,
such as capital, equipment, the skills of individual
employees, patents, finance, and talented managers.
Resources are either tangible or intangible in nature. With
increasing effectiveness, the set of resources available to
the firm tends to become larger. Individual resources may
not yield to a competitive advantage. It is through the
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synergistic combination and integration of sets of
resources that competitive advantages are formed.
A capability is the capacity for a set of resources to
interactively perform a stretch task or an activity. Through
continued use, capabilities become stronger and more
difficult for competitors to understand and imitate. As a
source of competitive advantage, a capability "should be
neither so simple that it is highly imitable, nor so complex
that it defies internal steering and control."
7 Dimensions of Strategic Innovation
The Strategic Innovation framework weaves togetherseven dimensions to produce a range of outcomes that
drive growth.
Core Technologies and Competencies is the set of internal
capabilities, organizational competencies and assets that
could potentially be leveraged to deliver value to
customers, including technologies, intellectual property,brand equity and strategic relationships.
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The Growing Role of the Business Architect
In today's knowledge- and innovation-driven complex
economy, business architects are in growing demand.
They are cross-functionally excellent people who can tie
several silos of business development expertise together,
create synergies, design winning business model and a
balanced business system and then lead people who will
put their plans into action.
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Question # 04:
Part (a)
Question # 05
There are numerous questions concerning motives for any
merger that need to be asked and answered when
evaluating the new company. Among others, investors
need to know if a merger makes sense and what are the
chances of the new company making it in the tough world
of capital markets.
A few of the motives for mergers are discussed below.
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Synergy
The word synergy has been somewhat abused, but it still
conveys the message that two in one are worth more than
the sum of their respective parts. The idea is to combine
assets and liabilities, trim the fat, and thus either cut down
costs or boost up revenues.
Speaking of cutting down costs, this goal is typically
achieved through economies of scale, particularly when it
comes to sales and marketing, administrative, operating,
and/or research and development costs. As for revenue
synergies, these are achieved through product cross-
selling, higher prices due to less competition, or staking a
larger market share.
Growth
Increasing a company’s growth rate is perhaps the most
often cited motive for a merger. No surprises there,considering the pressure put on corporate managers today
to increase sales, earnings, profit margins, etc. Growth can
be achieved either internally by investing in capital
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projects, or externally by buying assets of other
companies. Empirical studies confirm that faster growth
rates are achieved through external growth, which is why
mergers and acquisitions come in very handy.
Acquiring More Market Power
If a company operates within a concentrated market where
there are fewer competitors, merging via horizontal
integration could provide the company with even more
market power. Having more market power also means
having the ability to impact and/or control prices. If taken
to an extreme, horizontal mergers could create a
monopoly.
Note that horizontal mergers are not the only type of
mergers that can yield more market power. Vertical
mergers can enable a company to capture sources of
supplies, for example, that are of paramount importance to
its competitors. This is why industry regulators routinely
limit and even disallow horizontal and vertical mergers if
there is even a hint of too much market power
concentrating in the hands of only a few companies.
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Diversification
Diversification is another frequently cited reason for
mergers. Actually, it was THE reason during the
conglomerate merger wave. The idea was to circumvent
regulatory restrictions on horizontal and vertical mergers
by going outside a company’s industry into new markets
and to achieve growth there.
Although diversification sounds like a fine motive for a
merger, far too often it does not serve interests of a
conglomerate’s shareholders. Namely, conglomerate
mergers often cost serious money and may cause a
company to lose focus on an industry where it may have
competitive or comparative advantage. After all,
shareholders can diversify their own portfolios more easily
and certainly at a much lower cost.
“Bootstrapping Earnings”
When a company’s earnings increase as a result of the
merger transaction and not due to the allegedly created
economic benefit from the merger, this is called the
bootstrapping effect or bootstrapping earnings. It occurs
when the acquirer has higher price-to-earnings (P/E) ratio
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than the target, and particularly if the acquirer’s P/E ratio
does not decrease after the merger is completed.
In an efficient market, when two companies merge, the
resulting P/E ratio should adjust to the weighted average
earnings of both entities. Typically, the market reacts
quickly to the merger activity and adjusts valuations
accordingly.
However, there were periods, particularly during the
conglomerate merger wave, when at least short-term
bootstrapping benefited managers, while investors
struggled to evaluate the newly formed entities. Similar
effects were observable during the tech bubble of the late
1990s, when numerous companies with high P/E ratios
achieved continuous and increased earnings through
mergers with lower P/E target companies.
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Unique resources to compete with
One group of strategic scholars focused on looking for strategic advantages inside the
organisation (and not within circumstances surrounding the organisation): this wascalled the resource-based view (Black & Boal, 1994; Foss, 1997; Mata et al., 1995;Wernerfelt, 1984; Lippman & Rumelt, 1992; Teece, Pisano, & Shuen, 1997, Grimm et
al., 2006). For their explanation of the term ‘resources’ these last authors used the
paper of Barney (1986b): “all assets, capabilities, organizational processes, firmattributes, information, knowledge, etc. controlled by a firm that enable the firm to
conceive of and implement strategies that improve its efficiency and effectiveness.”
(Grimm et al., 2006, p. 70).
Since we concluded in the previous section, that resources today are much easier tocopy than they were before, we have to look for certain unique resources in the
organization. These resources need to be difficult to copy and therefore intangible, sothat the competition can be kept at a distance for some time. Rothberg & Erickson(2005) note that many companies forget their intangible resources when thinking about
strategic advantages, because intangible resources are more difficult to connect to
figures about profit or costs. “Less obvious is the analysis of the unique and rareresources that serve to support the activity, such as intangible skills and know-how of
employees, (…). Although this second category might be considered soft and
subjective, it can also be connected with important tangible costs and revenue (…).” (p.
76). As the authors state, it is lamentable that organizations don’t use see their intangible resources as of potential strategic value: “(…) people, their individual and
collective knowledge and ability to generate actionable intelligence, are the greatest
asset of the firm.” (p. 27).
Tacit knowledge as an unique resource in your organization
It can be concluded, that for example the knowledge of your employees that they have
built up by experience and cannot be put into documents (so-called tacit knowledge,
Polanyi 1967), can be a unique resource for your organization to compete with. Certainexperience can be very rare, difficult to copy or to replace: a very valuable resource in
times of strategic war! With a lot of experience in your organization, you can respond
quicker to a new development and take better and faster decisions (den Hamer, 2005;Rothberg & Erickson, 2005; Davenport & Prusak, 1998).
So, in these times of hypercompetition and strategic wars, you have to focus on those
resources that make your organization unique in the battle. Then why is it that during
the current economic crisis, the first things that happen are the lay-off of a lot of employees? The built up experience, the tacit knowledge of your people, the
knowledge that makes your organization unique: these unique resources deserve some
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special consideration because they can save your organizations life during the strategic
battle yet to come.
Literature
• Barney, J. B. (1986b). Strategic Factor Markets: Expectations, Luck, andBusiness Strategy. Management Science, 32(10), 1231 - 1241.
• Barney, J. B. (1991). Firm Resources and Sustained Competitive Advantage.
Journal of Management 17(1), 99 - 120.
• Davenport, T. H., & Prusak, L. (1998). Working Knowledge. Howorganizations manage what they know. Boston: Harvard Business School Press.
• den Hamer, P. (2005). De organisatie van business intelligence. Den Haag:
Academic Service.
• Foss, N. J. (1997). Resources, Firms and Strategies. Oxford: Oxford University
Press.• Grimm, C. M., Lee, H., & Smith, K. G. (2006). Strategy as action: competitive
dynamics and competitive advantage. . Oxford: Oxford University Press.
• Hislop, D. (2005). Knowledge management in organizations: a critical
introduction. Oxford: Oxford University Press.
• Kogut, B., & Zander, U. (1997). Knowledge of the Firm, Combinative
Capabilities, and the Replication of Technology. In N. J. Foss (Ed.), Resources,
Firms and Strategies (pp. 306 - 327). Oxford: Oxford University Press.
• Lippman, S. A., & Rumelt, R. P. (1992). Demand Uncertainty, CapitalSpecificity, and Industry Evolution. Industrial and Corporate Change, 1(1), 235
- 262.
•
Mata, F. J., Fuerst, W. L., & Barney, J. B. (1995). Information Technology andSustained Competitive Advantage: A Resource-Based Analysis. MIS Quarterly,
19(4), 487 - 505.
• Polanyi, M. (1967). The tacit dimension. London: Routledge & Kegan Paul.
• Porter, M. E. (1980). Competitive strategy: techniques for analyzing industries
and competitors. New York: Free Press.
• Prahalad, C. K., & Hamel, G. (1997). The Core Competence of the
Corporation. In N. J. Foss (Ed.), Resources, Firms and Strategies (pp. 235 -257). Oxford: Oxford University Press.
• Rothberg, H. N., & Erickson, G. S. (2005). From Knowledge to Intelligence.
Burlington, MA: Elsevier.
•
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic Capabilities andStrategic Management. In N. J. Foss (Ed.), Resources, Firms and Strategies (pp.
268 - 286).
• Wernerfelt, B. (1984). A Resource-Based View of the Firm. Strategic
Management Journal, 5(2), 171 - 180.
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