Strategic frameworks - Ready reckoner.pdf

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    Breakthrough Model

    The Breakthrough model focuses attention on most substantial opportunities for creating

    value for customers and shareholders.

    Used for transformational review of basis of competition strategy, products,

    marketing/sales

    External

    Internal

    Industry Company

    Trends in the

    economic

    environment in

    which the markets

    exist

    Best practices

    across this and

    similar industries

    Market/product

    strategy and basis

    for competition

    Capabilities of the companys

    people, processes,

    technology, systems and

    structure

    1

    2

    3

    4

    Market/Product

    Repositioning

    Industry

    Transformation

    Enterprise

    Alignment

    Best Practice

    Performance

    Approach

    When creating a Breakthrough model, the

    following criteria should be considered:

    Summarize all opportunities to improve

    business performance from other analyses

    Categorize them into four groups:

    Enterprise alignment

    Best practice performance

    Market/product repositioning

    Industry transformation

    Determine approximate economic value

    of each type of strategy

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    5 Forces Analysis

    The Five Forces Analysis evaluates the attractiveness of an industry. Relevant for assessing entry into new markets, products, expansion OR for evaluating future

    view of portfolio

    SUPPLIERS

    Bargaining power of suppliers is greater if:

    The supply industry is dominated by a

    few companies or is more concentrated

    than the buying industry

    The supply product is differentiated or

    there are high switching costs

    There are few substitutes

    The buying industry is not an important

    customer of the supply industry The supply industry poses a credible

    threat of forward integration

    BUYERS

    Bargaining power of customers is greater if:

    The customer group is concentrated or

    buys in large volume

    Products purchased are undifferentiated

    Products purchased represent a significant

    portion of the customer's cost

    Customers earn low profits, creating

    incentive to lower purchasing costs

    The product purchased is unimportant tothe quality of the customer's product

    Switching costs are low

    Customer group poses a credible threat of

    backward integration

    POTENTIAL ENTRANTS

    Entry barriers are high if there are:

    Economies of scale

    Product differentiation

    Capital requirements

    Limited access to distribution channels

    Restrictive government policies Potential retaliatory reaction of incumbents

    SUBSTITUTES

    Threat of substitutes is high if:

    There is an abundance of products or services that serve the

    same function The price-performance tradeoff of substitutes is attractive

    INDUSTRY COMPETITORS

    Rivalry is intense if:

    Competitors are numerous or roughly equal in power

    or size

    Industry growth is slow

    There are high fixed costs or the product is perishable

    The product lacks differentiation or switching costs Capacity is augmented in large increments

    Exit barriers are high

    Rivals are diverse in strategies, origins, and

    "personalities"

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    Example Assess entry of a Financial Services company into Life Insurance

    SUPPLIERS

    Bargaining power of suppliers is greater if:

    The supply industry is dominated by afew companies or is more concentrated

    than the buying industry

    The supply product is differentiated or

    there are high switching costs

    There are few substitutes

    The buying industry is not an important

    customer of the supply industry

    The supply industry poses a credible

    threat of forward integration

    BUYERS

    Bargaining power of customers is greater if:

    The customer group is concentrated orbuys in large volume

    Products purchased are undifferentiated

    Products purchased represent a significant

    portion of the customer's cost

    Customers earn low profits, creating

    incentive to lower purchasing costs

    The product purchased is unimportant to

    the quality of the customer's product

    Switching costs are low

    Customer group poses a credible threat of

    backward integration

    POTENTIAL ENTRANTS

    Entry barriers are high if there are:

    Economies of scale

    Product differentiation

    Capital requirements

    Limited access to distribution channels

    Restrictive government policies

    Potential retaliatory reaction of incumbents

    SUBSTITUTES

    Threat of substitutes is high if:

    There is an abundance of products or services that serve the

    same function

    The price-performance tradeoff of substitutes is attractive

    INDUSTRY COMPETITORS

    Rivalry is intense if:

    Competitors are numerous or roughly equal in power

    or size

    Industry growth is slow

    There are high fixed costs or the product is perishable

    The product lacks differentiation or switching costs

    Capacity is augmented in large increments

    Exit barriers are high

    Rivals are diverse in strategies, origins, and

    "personalities"

    POTENTIAL ENTRANTS

    High Entry Barriers

    Need economies of scale

    Little product differentiation

    Very High Capital requirements

    High cost distribution channels

    Buyers

    Low bargaining power

    Individual buyers

    Low annual spend for customers

    High switching costs

    High impact potential

    SubstitutesLow Threat

    No alternative to life insurance

    Suppliers

    Medium bargaining power

    Dominated by a few big companies

    No product differentiation but High

    switching costs

    Competitors

    Rivalry is intense

    Industry dominated by big 6

    High fixed costs. Op costs

    No product differentiation

    Very high exit barriers

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    5 Forces

    Approach

    Five Forces analysis utilizes a four step approach and is applied as a starting point for

    understanding a markets attractiveness:

    Step 1: Collect data

    Step 2: Evaluate strength of key forces, including: Buyers

    Suppliers

    Substitutes

    Competitors

    Potential entrants

    Step 3: Qualitatively assign a high, medium or low score to each key force

    Step 4: Assess the overall effect of the forces on industry attractiveness and strategic

    implications

    This tool fails in the case of disruptive changes to business models

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    Product portfolio BCG growth share

    matrix

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    Issue Trees/Maps Impact of alternatives

    An Issue Tree/Issue Map typically begins with a broad question and defines the sequence ofkey issues (phrased as yes or no choices) that will support a specific answer.

    Backed by relevant analysis at key decision points, this is a very strong tool for evaluating

    options and presenting choices to management

    Will likely movements

    in prices and demand

    allow Client to achieve

    reasonable profitability

    if it carries on as

    presently?

    Is client prepared

    to wait for this?

    Can client achieve

    reasonable

    profitability by

    better sales andmarketing efforts?

    Carry on as

    presently

    Improve sales andmarketing effective-

    ness by selectingtarget segments and

    refocusing efforts

    Define and implementprofit improvement

    programs Define and implement

    reinvestment program

    Analysis

    Analysis

    Analysis

    Analysis

    Analysis

    Analysis

    Action

    Dress up

    for sale

    Develop

    harveststrategy

    Yes

    No

    Is client worth

    more to others

    than to its

    parents?

    Yes

    No

    Would major

    investment provide

    client with reasonable

    profitability?

    Yes

    No

    Can client

    achieve

    reasonable

    profitability by

    reducing its

    costs?

    Go to A

    Yes

    No

    Yes

    No

    Yes

    No

    A

    2

    1

    3

    4

    5

    6

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    Example

    Answers to Each

    Find another basis for

    competing, i.e., value not

    cost

    14

    The modernized Client

    Name

    10

    Can Client Name

    economically develop and

    lead the introduction of

    this S3 technology

    7

    Will current state-of-the-art

    technology be replaced,

    putting Client Name at a

    disadvantage with a modern

    plant?

    6

    Will modernization be forced on

    Client Name as a ticket to play

    the game?

    5

    Can Client Name

    economically

    leapfrog competition

    in production

    technology?

    2

    Would further

    integration

    economically develop a

    sustainable low-cost

    position?

    1

    Over the next 12-18 months,

    can Client economically

    become the low-cost

    producer through

    optimization of the current

    plant?

    13

    Build strength through

    capacity

    12

    Niche/milk

    11

    Change the game

    15

    Aggressive leadership in

    technology

    16

    Leadership exploitation

    17

    Build strength through

    integration

    18

    The excellent

    manufacturing company

    Find the market segments

    that are not cost-sensitive

    Modernize all plants as quickly as

    possible

    Expand capacity to a point that

    maximizes profit

    Minimize any current

    modernization; participate in

    S3 development; lead

    introduction

    Minimize current

    modernization; be aware and

    flexible to convert when

    appropriate

    Integrate backward and forward to

    an extreme

    Make cost management/

    productivity a way of life

    9

    Can Client Name change

    the game (i.e., compete

    on something other than

    cost?)

    8

    Will capacity expansion be

    required to economically

    develop the cost leadership

    position?

    4

    Are external factors

    likely to foreclose on

    this cost position?

    3

    Is this position

    sustainable?Yes

    No

    NoNo

    No

    No

    No

    No

    No

    No

    No

    Yes

    Yes

    Yes

    Yes

    Yes

    Yes

    Yes

    Yes

    Yes

    This study was to assist management at a diversified parent co. develop a vision for the future of its heritage business - a paperboard

    subsidiary. While returns had been attractive in this subsidiary, management was questioning whether further investment was advisable.

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    Strategic alignment -Core Competency

    Models Core Competency Analysis provides a practical and systematic process to identify a

    companys core competencies and assess key competitive advantages.

    Very useful for assessing unique strengths of a company and alignment of key resources

    (capital, skills, technology, operations) to support these while seeking partnerships or

    outsourcing opportunities for execution of other areas

    Marketing

    Example: McDonalds

    Customer

    Refill Support

    Sales/

    Distribution

    Other

    Customer Service

    Critical Strategic Capabilities (SC) -The capabilities in which a company is aleader. These capabilities are the source of competitive advantage.

    Critical Enabling Capabilities (EC) -The capabilities in which a

    company is competitively equivalent to other market leaders.

    These capabilities are often the source of a barrier to entry.

    Strategic/

    Financial Planning

    Technology

    Development

    Product

    Development

    Mfg/Joint

    Venture

    Core Competence (CC) - A competence which delivers a sustainable competitive

    advantage in current markets, provides access to a wide variety of markets, and makes

    a significant contribution to the perceived customer benefits of the end product.

    Primary Capabilities (PC) - Minimum functional and

    technical requirements necessary to participate.

    COMPETENCIES MODEL - FRAMEWORK

    Fast, affordable,

    fun, family diningexperience

    Marketing and brand mgmt.

    Training

    Franchise mgmt.

    Product innovation

    BigMac recipe

    High quality, low price product

    sourcing

    Efficient operation

    Hamburger preparation

    Menu selection

    Essentiallyabout"catching up"

    Givesuniqueadvantage

    Hard tocopy

    Easy tocopy

    "Capabilities"

    "CoreCompetencies"

    StrategicRequirement

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    Extension to Core Competency Model - The specialized enterprise :

    Seeks performance excellence in all four types of business components

    Support

    Component

    Strategic

    Component

    Manage to meet the

    needs of strategic

    components

    Example:Risk Management

    Invest and expand to

    gain component

    advantages

    Example:Product Ideation

    Use multiple specialists

    that have a low cost of

    entry and service

    Example:

    Payroll

    Ensure that partners

    meet critical business

    requirements

    Example:

    Call Center

    External

    Specialization

    Non-Differentiating Differentiating

    Internal

    Specialization

    Utility

    Component

    Partner

    Component

    By choosing to focus and invest in

    the truly strategic components,

    the specialized enterprise

    supports the business by

    leveraging industry networks ofbest-in-class specialists

    THE STRATGEIC COMPONENT

    THAT DRIVES AN ENTERPRISE

    ALSO DRIVES ITS DECISIONS ON IT

    ENABLERS

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    As they mature, firms will internally focus on strategic

    components by leveraging more external components

    Initial Business Specialized Enterprise

    Support Strategic

    Utility Partner

    Support Strategic

    Utility Partner

    External

    Specialization

    Non-Differentiating Differentiating

    Internal

    Specialization

    External

    Specialization

    Non-Differentiating Differentiating

    Internal

    Specialization

    Firms should evaluate component performance to determine where the greatest value is achieved

    The decline in transaction costs increases the number of opportunities for external specialization

    Simultaneously, external specialists build scale and further expand their absolute advantage

    HLL, DELL Brand

    Management &

    Distribution

    Apple, Cisco Product

    Design

    Pfizer, 3M Research &

    New Product Launch

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    Example CC specialist

    Product

    development

    Marketing and

    Sales

    Underwriting and

    Fulfillment

    Customer

    Servicing

    Revenue

    Enhancement

    Delinquency

    Management

    Primary Issuing

    Functions

    Support

    Capabilities

    Organization structure

    Technology Infrastructure

    Gap Analysis and

    Product design

    Business Case

    Development

    Piloting andRefinement

    Target SegmentIdentification

    Product Rollout

    Campaign

    Execution

    Segmentation and

    Targeting

    Sales Planning andForecasting

    Communication

    Design

    Distribution and

    Monitoring

    Underwriting

    Decision

    Credit Limit

    Assignment

    Card Creation andDispatch

    InformationVerification

    Card Activation

    Statement

    Generation

    Payment

    Processing

    Query Resolution

    TransactionProcessing

    Grievance

    Redressal

    Targeted Loyalty

    Programs

    Usage/ Revolving

    Incentives

    Product Cross-sell

    Credit Line and

    APR Mgmt

    Risk Profiling

    Proactive Risk

    Strategies

    RecoveryMechanism

    Payment Follow-up

    Legal RecoursePotential for Outsourcing

    Maintain in-house

    Key activities

    Compliance

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    When and when not to vertically integrate?

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    Experience Curve Models

    The Experience Curve forecasts future trends in cost/labor and determines the relative cost

    position of various competitors. The tool quantifies cost savings, theoretically achieved

    through experience gained in conducting a process.

    Relevant for traditional/brick and mortar companies to assess near term positioning.

    EXPERIENCE CURVE FOR WIDGETS - PROJECTIONS

    50

    40

    30

    20

    10200 400 600 800 1000 2000 4000

    Unit Volume (Thousands)

    Unit Cost

    ($) 1974

    1975

    1976

    19771978

    1979 19801981

    19821983

    1984

    Slope 20%

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    Generic competitive strategiesSelection matrix

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    Generic competitive strategiesWhat will be the impact on the firm?

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    Scenario Envisioning

    Scenario Envisioning is a powerful approach for companies in industries that are experiencing rapid discontinuous change

    where the futurecannot be extrapolated from the past and present. Scenario Envisioning fulfills the key needs for formulating strategy in a rapid discontinuous

    change environment.

    Approach

    Innovative hypothesis about the future, based on extensive expert industry knowledge and research are formulated for study and review. The scenario

    team converts these theories of logical futures - ones that diverge from the past and present trends - into a set of distinctly different scenarios.

    Develop Future Industry Scenarios

    Step 1 Define the broad future industry and market context within which the scenarios will be developed. For example, the

    banking industry, the broader context may be financial services or even personal information services.

    Step 2 Identify the paramount forces that will shape this industry and market context. For example, what consumer,

    regulatory, social, legal and technological changes can or could exert the most powerful influence on your industry?

    How do these interact on a global basis? Which of these is the most uncertain?

    Step 3 Identify the boundary parameters - the full range of uncertainty - of the paramount forces. For example, if regulation

    is one of the paramount forces, could the industry be intensively regulated or completely deregulated?

    Step 4 Develop logical but innovative hypotheses that explain how the most powerful and uncertain forces could interact.

    For example, will a major segment of the banking industry evolve into an on-line personal with building industry,

    fostered by deregulation and increasing consumer technological capability?

    Step 5 Create a set of scenarios that show how a few key unpredictable forces with the highest impact could interact.

    Using a matrix model, the interaction of two or more unpredictable conditions results in a number of distinct

    possibilities. The goal is to cover a comprehensive spectrum of market conditions.

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    The 7S Framework Analyzing an organization

    Strategy

    Critical Success

    Factors (CSFs)

    Capabilities/Skills

    Processes/

    Systems

    Staff Culture/Style Structure

    Key factors needed by the company to

    effectively implement the strategy

    A coherent statement of actions aimed at gaining

    a sustainable advantage over competition

    Capabilities possessed by the organization as a whole as

    distinct from those of individuals; some companies

    perform extraordinary feats with ordinary people

    The process and

    procedures

    through which

    things get done

    from day-to-day

    and the systems

    that facilitate

    them

    The people in the

    organization

    considered in terms

    of corporate

    demographics, not

    individual

    personalities

    The way managers

    collectively behave

    with respect to use

    of time, attention

    and symbolic actions

    The organization

    chart and

    accompanying

    baggage that

    show who reports

    to whom and how

    tasks are divided

    up and integrated

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    7S

    Approach

    STEP DATA REQUIRED SOURCE(S)

    1. Document

    mission/shared vision

    2. Document strategy

    3. Evaluate key skills andcapabilities

    4. Evaluate support levers,

    decision

    processes/systems, staff,

    culture/style and

    structure

    Mission Statement

    Business plans

    Annual strategic plans

    Organization charts

    Training manuals

    Position descriptions

    Budgeting process documentation

    Performance measures

    Company documents

    Interviews with key

    executives and staff

    When To Apply

    When it is necessary to evaluate the building blocks of an organization that serve to support its mission and allow it to execute its

    strategies. Information for this analysis is difficult to obtain in some areas without extensively interviewing company personnel. The model

    as a simple description of the status quo; it should move the analysis forward to identify areas in which the organizational building blocks

    are not supporting the strategy.