Strategic Emotional Intelligence: Demystifying and ...
Transcript of Strategic Emotional Intelligence: Demystifying and ...
Strategic Emotional Intelligence:
Demystifying and Reconceptualising the EI-Leadership Link
Elise Bausseron
University of Queensland Business School, Brisbane, Australia
Email: [email protected]
ABSTRACT
This paper advances theorisation of a new construct derived from the ability-based model of emotional
intelligence: Strategic Emotional Intelligence (SEI). SEI is proposed as an alternative position to the
recent debate concerning the altruistic versus manipulative use of EI by organisational leaders.
Although this distinction is pertinent, I argue it reduces the value of EI to two polarised perspectives.
First, a brief review of EI and its positive implications for leadership is provided. Second, rationales
for the allegations made towards the potential “dark side” of EI are presented. Third, SEI is defined
and issues that lie at its intersection with ethical leadership are acknowledged. The paper closes
advocating the need for future leadership studies to formulate more assumption-challenging research
questions.
Keywords: Emotional intelligence, strategy, critical perspectives on leadership, ethics, interpersonal behaviour
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EMOTIONALLY INTELLIGENT LEADERSHIP
The Role of Emotional Intelligence in Leadership
Which emotional intelligence are we talking about?
The last seventeen years have witnessed a veritable explosion of interest in emotional intelligence
(EI), particularly with regard to its relevance for the work domain. This is reflected in the fact that leading
organisational behaviour (OB) textbooks (e.g., Robbins, 2005), international conferences (e.g., the
International Congress of Emotional Intelligence, ICEI), large consulting firms (e.g., the Hay Group) and
organisational issues-oriented articles published in peer-reviewed journals (e.g., Côté & Miners, 2006;
Daus & Ashkanasy, 2005; Jordan, Ashkanasy, & Härtel, 2003) are increasingly devoting their attention to
the topic. The level of interest is so high that it has even been asserted that EI has contributed to the
emergence of an “affective revolution” (Barsade, Gibson, & Sparato, 2003; Barsade & Gibson, 2007) in
the study of OB (Ashkanasy & Daus, 2005). But, what is EI exactly? As Caruso (2003) once declared
“The answer, to a large extent, depends on who you ask” (p.1). Indeed, the field of EI today is replete with
widely differing definitions and measurement methods. Consequently, it appears fundamental to clarify
which definition of EI is adhered to in this paper prior to continuing the discussion.
For simplification, the different conceptual models that currently dominate the field can be
categorised into two scientific approaches: the ability model and mixed/trait models1 (Brackett et al., in
press; Mayer, Caruso, & Salovey, 2000).
Proponents of the ability model propose to view EI strictly as a mental ability, one that must be
assessed by performance measures that exhibit incremental validity over and above personality traits and
cognitive intelligence, and that meets traditional criteria for an intelligence. One instrument that has been
demonstrated to achieve this is the Mayer-Salovey-Caruso Emotional Intelligence Test2 (MSCEIT; Mayer,
Salovey, & Caruso, 2002) (Brackett & Mayer, 2003; Côté, Lopes, Salovey, & Miners, 2010; Mayer,
1 For a more refined approach to distinguishing the different models and assessment tools of EI please refer to Ashkanasy and Daus’s (2005) “three streams” categorisation. 2 For a thorough description of the MSCEIT, including psychometrics, please see Rivers, Brackett, Salovey, and Mayer, (2007) and Mayer, Roberts, and Barsade (2008).
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Caruso, & Salovey, 1999; Mayer, Salovey, Caruso, & Sitarenios, 2003; O’ Boyle, Humphrey, Pollack,
Hawver, & Story, 2010). The MSCEIT measures a set of four inter-related abilities (perceiving, using,
understanding and managing emotions) that correspond to the first conceptualisation of EI to be
introduced to the scientific literature (Salovey & Mayer, 1990) and to its revised version (Mayer &
Salovey, 1997). One latest definition of EI by the authors of the ability model (Mayer, Salovey, & Caruso,
2008) is: “the ability to engage in sophisticated information processing about one’s own and others’
emotions and the ability to use this information as a guide to thinking and behaviour” (p. 503).
By way of contrast, mixed and trait models refer to conceptualisations of EI that surfaced through
and post-popularisation of the construct. More precisely, the popularisation of EI saw the light of the day
in 1995 with Goleman’s best-selling trade book “Emotional intelligence: Why it can Matter More than
IQ.” The media, general public, practitioners and neophyte EI researchers were rapidly seduced by his
rhetoric and the term catapulted to the forefront of the international scene.
Goleman (1995, 1998a, 1998b, 2000), however, has been criticised for making claims not founded
in empirical research (Jordan, Ashton-James, & Ashkanasy, 2006; Lindebaum, 2009) and for
metamorphosing EI’s original definition. For instance, he has gone so far as to equate EI with “character”
(Goleman, 1995, p.285) and claimed that 90% of the variance between star and average leaders was
attributable to the acquisition of advanced EI skills (Goleman, 1998b, 2000). Many EI experts (e.g.,
Jordan et al., 2006; Mayer et al., 2008) have deplored that such extravagant claims, combined with the
cacophony of divergent views of EI, not only engendered confusion and controversy about the nature and
predictive power of the construct but also served to feed the strident rhetoric of its most fervent detractors
(e.g., Locke, 2005; Waterhouse, 2006).
Concerning mixed and trait models (e.g., Bar-On, 1997, 2006; Boyatzis & Sala, 2004; Petrides &
Furnham, 2003; see Cherniss, 2010 for a review), three main concerns are often raised: (1) they define EI
too broadly, i.e., as a mixture of emotion-related qualities (e.g., self-awareness, empathy), personality-type
items and other dispositional attributes such as self-esteem, zeal, self-control, innovation, and
assertiveness (Mayer et al., 2008); (2) their associated measurement methods are mostly self-report or
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peer-report measures while these have been found to substantially overlap with existing personality
measures (Brackett & Mayer, 2003; Brackett, Rivers, Shiffman, Lerner, & Salovey, 2006). Moreover,
there is also evidence that self-report EI scales are vulnerable to respondents’ inaccurate judgments of
their own abilities (Paulhus, Lysy, & Yik, 1998), as well as to social desirability biases and faking (Day &
Carroll, 2008) notably for those low on job-relevant traits (Tett, Freund, Christiansen, Fox, & Coaster,
2012); (3) finally, although some of the scales associated with mixed/trait models do possess adequate
reliability and factorial validity (Mayer, Roberts, & Barsade, 2008) and may be valuable tools for
consultants (Daus & Ashkanasy, 2003), they do not measure EI as a mental ability. Thus, from a
terminological point of view, it is difficult not to find problematic that a portion of these have included the
term “emotional intelligence” in their appellation (e.g., “trait EI” measured by the TEIQue or Trait
Emotional Intelligence Questionnaire) or alternated its citation with other terms (e.g., “emotional
competency” or “social intelligence”) that do not share the same meaning.
In light of the above considerations, and consistent with Daus and Ashkanasy (2003), I argue that
Mayer, Salovey, and Caruso’s definitional approach to EI sets the “gold standard.” Accordingly, unless
stated otherwise, the remainder of this paper focuses on EI as epitomised in the ability model. In the
following section, I discuss the logic behind the utility of EI to the leadership field and succinctly review
recent empirical research that supports it.
Traditional emotional intelligence-leadership link
Ground-breaking articles (e.g., Ashforth, & Humphrey, 1995; Pekrun & Frese, 1992; Weiss, &
Cropanzano, 1996) on the importance of affect in the workplace have progressively created an opportunity
for EI to become a recurrent topic in the scientific study of leadership. The notion that emotions are
undesirable forces that prevent logical reasoning (e.g., Lefford, 1946; Young, 1943) which caused them to
be neglected in organisational research for too long a time (Ashkanasy & Ashton-James, 2005; Briner,
1999) appears to have vanished. According to Ashkanasy and Daus (2002), for instance, being able to deal
effectively with emotions and to create a positive emotional climate is the new challenge of the 21st
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century manager, for which EI is required. In the same vein, Forgas and George (2001) argue that
emotional abilities significantly influence the effective realisation of cognitively-based organisational
tasks.
Table 1. Linking the four branches of EI to four key leadership process variables
Of course, as for the validity of EI itself, there are sceptics who have vividly criticised its
relevance to leadership (see Antonakis, Ashkanasy, & Dasborough, 2009 for an interesting debate).
Disagreements that persist among academics indicate that there may be many issues at the intersection of
the two constructs that remained unresolved. The prevailing claim made by leadership scholars, however,
is that EI constitutes a positive attribute for leadership. The logic behind this claim is several fold, the
main ones being: (1) modern and popular conceptualisations of leadership (i.e., authentic leadership,
EI branch
Cognitive and emotional ability Leadership
process
variable
Associated leadership
capacity
Perceive
emotion
*Detecting and accurately identifying emotions in the self and in others *Discriminating between the expression of authentic and inauthentic emotions *Expressing emotions appropriately
Motivate Engaging well with followers by accurately assessing their authentic emotional states and motivations
Use emotion *Using emotions to redirect and prioritise thinking in productive ways *Using emotions to facilitate judgment and memory
Influence Giving purpose and utility to interactions with followers to produce desired outcomes
Understand
emotion
*Labelling emotions accurately * Understanding complex emotions and simultaneous feelings *Recognising relationships associated with shift of emotion
Guide Facilitating interactions among employees by identifying roadblocks to successful working partnerships or job performance
Manage
emotion
*Staying open to feelings *Reasoning about emotions to develop appropriate emotional regulation strategies and promote intellectual growth
Empower Maintaining interactions with and among followers by avoiding inappropriate and divisive responses to unpleasant emotions and encouraging and extending the experience of desired emotions to increase productivity
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servant leadership, transformational leadership, see Avolio, Walumbwa, & Weber, 2009 for a review) suit
the EI paradigm, and (2) enough theoretical and empirical evidence has been produced to support the
existence of what can be referred to as a EI-leadership link (Walter, Cole, & Humphrey, 2010).
A paradigmatic revolution has indeed occurred in the way leadership is conceptualised. Previous
conceptions (e.g., contingency theories; Fiedler, 1967) that approached leadership in the context of
person-situation fit have been recalibrated to embrace a new fit, person-person fit. Leadership seems to
now be most commonly defined as a process of social interactions whereby the leader motivates,
influences, guides, and empowers followers to successfully work towards the achievement of
organisational goals (e.g., Bass & Riggio, 2006; George, 2000). This definition corresponds to the practice
of transformational leadership (Bass, 1985). A conceptualisation of the relationship between the four
branches of EI and the social objectives of higher-order leadership -- motivating, influencing, guiding, and
empowering followers – can be found in Table 1.
Empirical evidence that EI facilitates transformational leadership exists (Leban & Zulauf, 2004),
as well as positive associations with leadership effectiveness (Kerr, Garvin, Heaton, & Boyle, 2006;
Rosete, 2007; Rosete & Ciarrochi, 2005) with correlations ranging from r=. 26 to r=. 52 (Brackett et al., in
press). A recently completed meta-analysis of 48 studies (Mills, 2009) also supported the relationship
between EI and leadership effectiveness. With the exception of Kerr et al (2006), the correlations reported
remained statistically significant after partialling out cognitive ability and personality. Finally, additional
research found that EI predicted leadership emergence in small groups after controlling for cognitive
ability, personality, and gender (Côté et al., 2010). These findings led Walter et al. (2011), in the latest EI-
leadership review, to distinguish three main links: EI and leadership emergence, EI and leadership
behaviour (transformational behaviour) and EI and leadership effectiveness.
To sum up, evidence is accumulating that EI is, at least in some respect, a key contributor to the
enhancement of the leadership function and a tool whose utilisation relates to positive, if not pure,
behavioural characteristics. In opposition to this favourable portrayal, a new movement is emerging in the
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EI literature suggesting EI may also have a “dark side” and may be used for manipulative or opportunistic
purposes. The first theoretical and empirical analyses that have explored this provocative hypothesis are,
respectively, convincing and intriguing. These are presented next.
EMERGENCE OF THE DARK SIDE MOVEMENT
Demystification of the Purist View of Emotional Intelligence
First theorisations in favour of the dark side
Early mentions that EI may facilitate emotional manipulation—albeit laconic—can be found. In
their introductory article on the construct, Salovey and Mayer (1990) warned against ‘‘those whose skills
are channelled antisocially” because they “may create manipulative scenes or lead others sociopathically
to nefarious ends’’ (p. 198). In the same vein, Mayer (2001) acknowledged that ‘‘some emotionally
intelligent people may manage their feelings in…negative ways: to manipulate, control, and exploit
themselves and others’’ (p. 423). The conceivability of the existence of a “dark side” to EI, however, did
not elicit intellectual rumination from the academic community and remained neglected at the time (see
Ashkanasy & Tse, 2000; Dasborough & Ashkanasy, 2002; Emmerling & Goleman, 20033 for exceptions).
A positioning of EI under the field of positive psychology was preferred (Salovey, Mayer, & Caruso,
2002) and prospered until very recently.
The first exhaustive account of EI as a mental ability that could be exploited strategically (i.e., in
view of achieving egoistic aspirations) in an organisational context appeared two years ago (cf., Kilduff,
Chiaburu, & Menges, 2010). Kilduff et al. made the critical observation that, so far, EI has been
embellished in the OB literature in that research endeavours on the topic have disproportionately
concentrated on desirable outcomes. They formalised a novel trajectory for the use of EI and demonstrated
theoretically how the aggregation of the four branches that comprise EI could relate to dark side tactics.
Specifically, the addition of the first two branches (perceiving and using emotions in the self and in
3 Mixed model conceptualisation of EI.
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others) was hypothesised to enable individuals to focus on strategically important targets. The subsequent
addition of the last two branches (understanding and managing emotions in the self and in others),
cumulated to the preceding one4, resulted in three other tactics: (1) disguising, expressing one’s own
emotions for personal gain, (2) stirring and shaping others’ emotions through sensegiving, misattribution,
and (3) strategic control of emotion-laden information. This re-theorisation of the use of EI is illustrated
with concrete examples of CEOs of worldly known organisations (e.g., Salomon Brothers, Body Shop,
Enron) who attempted to satisfy personal objectives and/or get ahead through unscrupulous methods that
required EI skills.
The dark side perspective of EI in organisational settings finds additional theoretical support from
many discussions that have drew attention to dysfunctional type of behaviours that may accompany the
practice of leadership, and reciprocally. A copious lexicon of leadership theories have indeed also
considered the dark side of leadership (Conger, 1990), where the leader prioritises self-serving goals
(often obsessive and grandiose) through the use of emotional levers, often at the expense of both followers
and organisational objectives. These theories include: inauthentic or pseudo-transformational leadership
(Barling, Christie, &Turner, 2008; Bass, Avolio, & Atwater, 1996; Bass and Steidlmeier, 1999), unethical
leadership (Brown & Mitchell, 2010) that may propagate through (negative) emotional contagion
processes (Härtel & Panipucci, 2007), narcissistic leadership (Brunell et al., 2008; Higgs, 2009; Maccoby,
2000), and destructive leadership (Padilla, & Hogan, 2007). For a recent compilation of theoretical works
on the dark side of leadership please see Schyns and Hansbrough’s (2010) edited book.
It seems that, similar to the intertwined paradigmatic revolution suggested earlier (recognition of
the adaptive role of workplace emotions + modern conceptualisations of leadership), another intertwined
paradigmatic revolution is emerging but in a virtually reversed fashion (dark side of EI + dark side of
leadership). Empirically, this is exemplified by the remark that the first published dark side studies of EI
have allocated their efforts to the exploration of its darkest side.
4 Note that this particular way of relating EI to the dark side tactics proposed here is due to the hierarchical theorisation of the four branches that compose EI.
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First empirical research and findings
As research on the dark side of EI is at its infancy stage, empirical data available on the subject is
limited. Since the dark side movement manifested, only two studies that used the ability model5 have been
conducted (Austin, Farrelly, Black, & Moore, 2007; Côté, Decelles, MCCarthy, Van Kleef, & Hideg,
2011). Both studies used student samples, consisted of two parts, but targeted a different application of EI
and generated partially contradictory results. Austin et al.’s (2007) study (part 1 and part 2) was neutral in
its targeting. The authors investigated the nature of the EI-Machiavellianism relationship and found a
negative correlation between the two constructs. This reassured the prevailing view that EI is better
theorised as a construct that advances the common good (Walter et al., 2011). Côté et al.’s (2011) study,
on the other hand, was essentially workplace-oriented. Part 1 focused on the positive side of EI. Emotion-
regulation knowledge (i.e., 4th branch in Mayer and Salovey’s model, cf. table 1) was weighted against
moral identity and prosocial behaviour. Among individuals with higher emotion regulation knowledge,
moral identity exhibited a stronger positive association with prosocial behaviour in a social dilemma. Part
2 sought to research the dark side of EI and analysed the interaction of EI with Machiavellianism and
interpersonal deviance at work. Results reported that among the same statistical population as that of part
1, Machiavellianism exhibited a stronger positive association with interpersonal deviance. These
intriguing results provided the first empirical evidence that EI may have both a positive and a dark side.
Additional research on the potential dark side of EI can be found elsewhere (see Grieve & Mahar,
2010; Pham, Ducro, & Luminet, 2010; Porter, ten Brinke, Baker, & Wallace, 2011). These studies have
also reported intriguing findings. Note, however, that all of them used self-report measures based on
mixed or trait models of EI. As previously explained, definitions of EI associated with these assessment
methods are in stark contrast to the one adopted in this paper. Trying to make sense of their results here
would therefore be an incoherent and futile exercise. Besides, the aforementioned studies have been
5 Note that Austin et al. (2007) used both self-report and performance measures of EI in their study.
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exclusively concerned about examining whether (their version of) EI and psychopathy could positively
correlate, which limits their relevance to the realm of clinical and personality pathology.
The dark side movement seems to be progressively gaining momentum with researchers in this
area deepening their criticism about the over-accentuated positive rendering of EI. Today, the impact of
the movement is such that it has started to divert attention from the definitional and measurement issues
that have arisen around different conceptions of EI to questions that place EI at the heart of an interesting
but Manichean debate between an altruistic versus manipulative use of EI.
THE CASE FOR STRATEGIC EMOTIONAL INTELLIGENCE
Problematizing the Current Emotional Intelligence Debate
Limitations of the polarisation of the EI construct
In line with Gardner’s (1999) assertion that “No intelligence is moral or immoral in itself” (p.10),
I regard both views presented above about the way EI may be utilised by organisational leaders as equally
but moderately (cf. comments below) pertinent. Given the amount of supporting evidence, the beneficial
contribution of EI to leadership is hard to refute. Alternatively, concerns over the possible manipulative
use of EI seem plausible. They are also valuable in that they permit scholarly deliberation, which in turn
permits the elaboration of actions that aim at responding to issues that are being detected as new
knowledge is acquired. For example, if additional research finds EI promotes unethical leadership
behaviour, as Walter et al. (2011) pointed out, this would imply that “significant alterations to
organisations’ EI development activities” (p.54) would be necessary.
In this section, however, I argue that the intellectualisation of the “debate” with respect to the use
of EI, as it is now, is limited. I find particularly frustrating that dark side researchers automatically link the
act of opportunistically capitalising on EI to achieve self-interested goals with Machiavellianism6. While it
6 Note the use of the term “immediately” in Austin et al.’s (2007) comment: “Considering the possibility that individuals might have a dispositional tendency to emotionally- manipulative behaviour immediately brings to mind the trait of Machiavellianism” (p.180).
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may be the case for certain leaders, this perspective is stigmatising the portion of leaders that may engage
in emotional manipulation but not to the extreme degree of putting others’ well-being in peril. What is
more, it is worth noting that Machiavelli’s initial thoughts are subject to competing interpretations. It has
been suggested that typical evaluations of Machiavelli’s doctrine (e.g., the idea that he extols the virtues of
malicious behaviours without attributing the least importance to their impact on others) may result from a
fantasied reading of his writings (Parkinson, 1955). Similar critiques apply about the positive EI-
leadership link. Only behaviours that are visibly discernable as being ethical and leading to beneficial
outcomes are reported, but that does not prevent them from being potentially performed to satisfy
“impure” intentions. After all, justifications for the organisational application of EI do not allude to neutral
motives. Economical terms such as “financial performance”, “productivity” (Caruso & Wolfe, 2004), and
“competitive advantage” (Jordan, 2005) often accompany EI.
I posit that the treatment of the question of the use of EI would offer more subtle insights into the
EI-leadership link if problematised. Problematisation is a metholodogical approach advanced by Alvesson
and Sandberg (2011) that entails challenging assumptions that underlie existing literature. The authors
speculate that this approach augments the probability of constructing interesting research questions that
lead to the development of influential theories. I subscribe to this position. Another position to which I
subscribe is that of pre-Socratic Greek philosopher Heraclitus (535-475 BC). According to Heraclitian
thought, the act of polarising is naive and unsophisticated as it imposes a deterministic conception of life.
Things that are traditionally polarised (e.g., good versus evil) are perceived as being inexorably linked,
unified, and incapable of being cleanly divorced (Khan, 1981).
The leadership style of Steve Jobs, iconic former Apple CEO, is a good example of Heraclitus’s
philosophy. Jobs’s transformational skills for articulating a vision that inspires and motivates his
employees’ inventiveness is widely recognised. Apple’s $600 billion market capitalisation (Goldman &
Cowley, 2012), largely achieved under his leadership, provides testimony for his ability to infuse
followers with creativity and commitment about work. Anecdotally, Jobs has been the recipient of
numerous honours, including “CEO of the Decade” by Fortune Magazine and “Person of the Decade” by
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Time Magazine (Beahm, 2011). On the other hand, his visionary excellence has been reported to oscillate
with self-absorbed, tyrannical and destructive leadership (Westley & Mintzberg, 1989) often camouflaged
by the use of impression management techniques (Harvey, 2001). One Apple engineer said about Jobs,
“the little things he did would create incredible pressure unlike I’d ever experienced before just tearing
you to the bone ripping you apart and making you feel worthless” (as cited in Harvey, 2001, p.263).
Which box would Jobs be put into? Surely, he cannot be cut in half.
Kilduff et al.’s (2010) strategic approach to the “debate” sets an appropriate theoretical platform to
advance a problematised analysis of the use of EI.
Defining strategic emotional intelligence (SEI)
Inspired from Kilduff et al.’s (2010) ground-breaking article, but making one slight
amendment to their theorising of SEI with the removal of the Machiavellian connotation “at the
expense of others” (p.129), I propose a first formal definition for SEI: the automatic or deliberate use
of EI by an individual in an attempt to respond to a pressure or satisfy a desire that is directly linked
to the accomplishment of a personal goal. Thus SEI neither excludes nor necessarily includes
manipulation of others, rather it denotes personal goal pursuit.
This definition does not endorse a Machiavellian practice of leadership. Instead, it is based on
the assumption that the position of leader is a distinctively singular and unique position to occupy,
one that is hard to attain and maintain, especially in today’s highly competitive and volatile business
environment. SEI intends to normalise leaders’ desires/temptations for getting ahead by appreciating
that with leadership comes power, status, ambitions, prestige, competition, and pressure to perform. I
hypothesise that SEI provides a more realistic depiction of leaders’ motivations for using EI. The next
paragraphs elaborate further why SEI is essentially a pragmatic construct.
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Leaders’ (Genuine) Motivations for Engaging in EI: Questions never asked
Modern conceptualisations of leadership, I argue, only offer a partially accurate estimation of
leaders’ motivations for engaging in EI. In fact, theory aside, very little is known about the factors that
truly drive leaders’ behaviours. Personal goals7 such as gaining public recognition, earning more money or
getting promoted may justify a significant amount of leaders’ efforts for motivating, influencing, guiding,
and empowering others. This possibility, however, has yet not been acknowledged in the current EI-
leadership literature. Personal goals in leadership are generally deemed as morally intolerable by making
repugnant the notion of ambitiousness. In ignoring these issues or relegating their treatment to dark-side
oriented research, the EI-leadership literature, quite regrettably, is cultivating the myth of what Vroom and
Jago (2007) refer to as the heroic conception of leadership.
Contrary to Christie and Geis (1970) who confessed to have a perverse admiration for those super
gifted in the art of manipulation, I join those who excoriate Machiavellianism. I am nevertheless
dubitative regarding the abundance of claims that put leaders, who in appearance may qualify as authentic
(e.g., Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008), on a pedestal. Of course, exceptions do
exist, they always do. Indian tycoon Ratan Tata, for instance, built a business empire out of placing ethical
corporate and personal conduct as the golden rule to adhere to (cf. Tata Code of Conduct (TCoC)”, one for
which he prides himself to be “ferociously fighting for” (CNN-IBN, 2007). But, how many Ratan Tatas
are there really out there?
As previously asserted (cf. Jordan, Dasborough, & Daus, 2010; Vroom & Jago, 2007), the
situational context plays a major role in shaping leaders’ behaviours. As I envisage it, SEI comes into play
when the situational context is favourable to the realisation of a personal goal. SEI seeks to reconcile the
two contrasting positions discussed earlier with regard to the use of EI. It supports a modern view of EI
that, up to now, has been neglected. I sympathise with academics’ pressure to publish and to comply with
7 Note that, in some instances, leaders’ personal goals can be aligned or coincide with organisational goals, whether premeditated or not (e.g., a leader’s personal goal to gain public recognition may align with an organisation’s goal to boost its reputation).
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politics that surrounds the reviewing process (see Ashkanasy, 2010, 2011; Sandberg & Alvesson, 2011 for
supporting arguments). Still, I believe that we should not succumb to the pressure and be reticent to
address controversial questions such as the ones presented in this paper. Such attitude represents a colossal
obstacle that prevents most innovative research to flourish (Alvesson & Sandberg, 2012). The claim that
SEI exists, however, imposes the ultimate effort of demonstrating the validity of the construct.
Validating Strategic Emotional Intelligence
Clearly, validating SEI is one important challenge that lies ahead. Superior methodological rigour
to the methods used in previous investigations of EI is needed. Experimental and longitudinal studies, in
particular, are lacking and would enrich our current understanding of EI in so that they would permit
researchers to prove causality. I recommend future studies not to use student samples but “real”
organisational leaders to increase the ecological validity of the data obtained (Peterson, 2001) and respond
to the call for producing research that is relevant to issues that practitioners are facing (Mohrman &
Lawler III, 2012). Another recommendation is to incorporate political skills (Ferris et al., 2005) to the list
of variables being tested, as well as to control for Machiavellianism, cognitive ability and personality. In
particular, neglect in controlling for these last two variables has been an often-cited critique in EI research
(Côté et al., 2010; Walter et al., 2011).
Perhaps one of most exciting questions to explore would be: how often are high-SEI leaders
successful in their attempt to achieve their personal goal? The practice of SEI also raises a myriad of
issues that lie at the intersection of EI and ethical leadership. Unlike Brown and Treviño (2006), I do not
feel that the study of normative ethics has been sufficiently applied in leadership studies. Using
Kantianism, Utilitarianism, and Ethical Egoism (Beauchamp, Bowie, & Arnorld, 2008) to explore the
aforementioned issues would be an interesting option to pursue, as each doctrine would produce a
different reasoning about the morality of SEI. In addition, recent theoretical work about the role of affect
and interactional justice in moral leadership (Härtel & Ganegoda, 2008) as well as ways to prevent
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leaders’ unethical use of SEI (cf. NORMS, Bausseron in Mikolajczak & Bausseron, in press) is available
and could provide a suitable basis to reflect on the “debate.”
CONCLUDING REMARKS
Two dominant views about the way leaders may use EI (altruistically vs. manipulatively) have
been considered so far in the relevant literature and briefly described in this paper. In formalising the first
definition for SEI, the strategic use of EI in view of achieving personal goals, I propose an alternative way
of exploring the potential “dark side” of EI. Arguments that support the plausibility of the existence of the
construct have been presented, and ethical considerations acknowledged. SEI does not pretend to reinvent
the EI-leadership field, but to accelerate its development. I concur with Ashkanasy and Dasborough’s (in
Antonakis et al., 2009) assertion that research on the EI-leadership link is better served with the adoption
of a Popperian approach to advancing knowledge, i.e., one that is open to new ideas and theories. SEI, I
believe, opens new areas for research that fits into that category.
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