Strat Mktg Basic Slides Fall 2012-1

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    Shift from Consumer Behaviorto Strategic Marketing

    Level of analysis?

    Consumer behavior: micro level

    Strategic marketing: macro level

    Focus?

    Consumer behavior: customer Strategic marketing: competitor

    Duration?

    Consumer behavior: short-term

    Strategic marketing: long-term

    Organizational level

    Consumer behavior: front-line marketers

    Strategic marketing: top-level marketers

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    STRATEGIC MARKETING

    Basic Goal of StrategicMarketing

    Environmental Analysis (SWOT)

    Generic Competitive Strategies Portfolio Analysis Product/Market Expansion Grid

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    BASIC GOALS OF STRATEGICMARKETING

    Identifying a core competency

    Developing a sustainable competitive

    advantage

    Focusing on a long-term strategy

    Being proactive rather than reactive

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    CEOs top priorities

    Of these following 10 issues, which should be the toppriority for a CEO?

    Talent acquisition

    Innovation

    Corporate brand and reputation

    Sustainability

    Investor relations

    Business growth

    Cost optimization

    Government regulation Customer relationships

    International expansion

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    Marketers must analyze

    strengths and weaknesses for

    their company and their key

    competitors.

    Goal is to identify distinctivecompetencies that can be used

    for competitive advantage.

    ENVIRONMENTAL ANALYSIS(SWOT)

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    Fortunes methodology

    Survey of executives

    Evaluate companies in their industry,but not their own company

    Fortune focuses on 8 key attributes

    Fortunes Annual List of Most AdmiredCompanies

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    Innovation

    Financial soundness

    Use of corporate assets

    Long-term investment

    People management

    Quality of management

    Social responsibility

    Quality of products/services

    Fortunes 8 attributes

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    Marketers must also analyzeenvironmental opportunities andthreats that could impact

    company Political/Legal/Regulatory

    Economic

    Technological

    Societal

    Competitive

    ENVIRONMENTAL ANALYSIS(SWOT)

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    GENERIC COMPETITIVESTRATEGIES: Prof. Porter

    Cost Leadership: lowestprice in a broad market

    Differentiation: superiorfeatures in a broad market

    Niche or Focus: superiorcustomer satisfaction in anarrow market

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    Which strategy will work?

    Each of these 3 genericcompetitive strategies can beeffective.

    In most industries you will find all3 strategies represented byvarious competitors.

    If you dont, this might signal amarket entry opportunity.

    Beware! Getting caught in themiddle can be a recipe for

    failure.

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    THE NEED TO DIFFERENTIATE BRANDEDPRODUCTS FROM PRIVATE-LABELS OR

    GENERICS

    Companies that pursue adifferentiation strategy oftenhave to explain to consumers

    why their products are betterthan lower priced or genericcompetitors.

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    Linking Promotional Strategyand Competitive Strategy

    Companies that follow adifferentiation strategy usually investheavily in promotional efforts (often

    advertising) to drive home theirsuperior features and benefits.

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    THE LINK BETWEEN BRANDEQUITY AND DIFFERENTIATION

    MOST COMPANIES THAT PURSUEA DIFFERENTIATION STRATEGYARE ALSO ATTEMPTING TO BUILDBRAND EQUITY.

    BRAND EQUITY REPRESENTS THEINTRINSIC VALUE OF A BRAND.

    BRANDS WITH A HIGH DEGREE OF

    BRAND EQUITY USUALLY AREWIDELY RECOGNIZED AND HAVEHIGHLY LOYAL CUSTOMERS.

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    PORTFOLIO ANALYSIS

    Most corporations have multipleproduct lines and strategicbusiness units (SBUs).

    Challenge: How can youeffectively manage these variousunits?

    Answer: You must manage these

    diverse units as a portfolio. Portfolio theory was first

    developed in finance.

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    e os on onsu nge os on onsu ngGroups Growth-ShareGroups Growth-Share

    MatrixMatrix

    3

    ?

    10x 4x 2x 1.5x 1x10x 4x 2x 1.5x 1x

    20%-20%-

    18%-18%-

    16%-16%-

    14%-14%-12%-12%-

    10%-10%-

    8%-8%-

    6%-6%-4%-4%-

    2%-2%-

    00Marketgrowt

    hrate

    Relative market share

    Stars

    Cash cow

    Question marks

    Dogs? ??5

    4

    2

    1

    68

    7.5x .4x .3x .2x .1x.5x .4x .3x .2x .1x

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    MARKET SHARE RELATED TORETURN ON INVESTMENT

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    FunctionFunctionof Accumulatedof Accumulated

    ProductionProduction

    $10

    $8

    $6

    $4

    $2

    -

    -

    -

    -

    -Costperu

    nit

    Costperunit

    - - - -100,000100,000 800,000800,000400,000400,000200,000200,000

    Accumulated productionAccumulated production

    T1Experience

    curve

    Current price

    B

    A

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    Product /Market Expansion GridProduct /Market Expansion Grid

    1. MarketPenetration

    2. MarketDevelopment

    3. ProductDevelopment

    4. Diversification

    Existing

    Markets

    NewMarkets

    ExistingProducts

    NewProducts

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    STRATEGIC MARKETING

    Basic Goal of StrategicMarketing

    Environmental Analysis(SWOT)

    Generic CompetitiveStrategies

    Portfolio Analysis Product/Market Expansion

    Grid