Straight Talk About Telecommunications For Your Organization
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Transcript of Straight Talk About Telecommunications For Your Organization
talks!
Straight Talk About Telecommunications for Your OrganizationFebruary 18, 2010
Audio is only available by calling this number:Conference Call: 866-740-1260; Access Code: 6339392
Sponsored by
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Using ReadyTalk
• Chat & raise hand • Mute = *6,
Unmute = *7• If you lose your
internet connection, reconnect using the link emailed to you.
• If you lose your phone connection, re-dial the phone number and re-join.
• ReadyTalk support: 800-843-9166
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
You are being recorded…
• This seminar will be available on the TechSoup website along with past webinar presentations:– www.techsoup.org/go/webinars
• You will receive a link to this presentation, material and links.
• After the webinar, you can ask follow-up questions in the Telecommunications Forum:– http://bit.ly/dpsjiF
• Twitter hashtags: #techsoup
talks!
Straight Talk About Telecommunications for Your OrganizationPresenters: Chris Shipley, Nutmeg
Consulting Kevin Lo, TechSoup Global
Sponsored by
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Today’s Speakers
Kevin LoTechSoup Global
Facilitating: Kami Griffiths, TechSoup
Chris ShipleyNutmeg Consulting
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Other ways to participate
• Audio web stream: http://radon.slserver.com:8162
• Tweetchat (hashtag: #techsoup): http://www.tweetchat.com/room/techsoup
• Second Life: http://bit.ly/4uqrMa • Forums event (all day, so show up and
post your specific questions) http://bit.ly/dpsjiF
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What are some voice communication options?
• Voice Over Internet Protocol (VoIP)• Plain Old Telephone Service (POTS)• In-house Private Branch Exchange
(PBX)• Hosted/Virtual PBX• Mobile Smartphones
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
How do they differ?
• Convenience• Level of tech expertise needed for
administration• Scalability• Cost• Range of 'bells and whistles'
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What are the pros and cons?
http://www.flickr.com/photos/tomcochrane/3654279753/
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What costs do we have to consider?
• Up front costs• Recurring subscription fees• Ongoing consultant fees
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What’s the best way to go about shopping for a new phone system?
http://www.flickr.com/photos/33224129@N00/3403436760/
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What kinds of systems should be used by different types of organizations?• Depends on how you use voice• How your organization is funded• Level of security needed• How your general technology needs
are met
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
How does the physical setup of an office factor into the choice of voice systems?• Multi-sites• Telecommuters
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
What network considerations are there when choosing a VoIP system?
http://www.flickr.com/photos/adrianblack/3347525101/
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Are services like Skype, Jajah, or Google Voice adequate?
• Consumer vs. Enterprise• Reliability• Ongoing costs• Integrating mobile phones• Call quality
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Resources
• How Telecommunications Is Changing Work for Nonprofits
• VoIP for Your Nonprofit• Unified Communications Options for
Nonprofits
talks!
Questions?
Submit your questions using the chat box.
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
The Event Continues…
• Continue the conversation in the new Telecommunications forum: http://bit.ly/dpsjiF
• All-day, asynchronous (not live) forums event
• Show up anytime and post
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Got a question we didn’t get to?
• Post your questions to the forums event: http://bit.ly/dpsjiF
• Our hosts will be on hand throughout the day to answer your questions.
• Need help? Email: [email protected]
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Get the Most Out of TechSoup
• At TechSoup, you’ll find a range of technology services to help your nonprofit:
– Read helpful articles in our Learning Center– Request donated software, hardware, and
online services– Join our community forums to learn from
your colleagues– Browse upcoming events and conferences
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Upcoming Webinars
• After the Crash: Tips on Data Recovery– Thursday, February 25, 11 a.m. Pacific
• Creating a Successful Computer Refurbishing Program – Thursday, March 4, 11 a.m. Pacific
Straight Talk About TelecommunicationsConference Call: 866-740-1260 Access Code: 6339392
Thank you to our Webinar Sponsor!
ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week.
For more information: pages.readytalk.com/techsoup.html
talks!
Thank you! Please complete the post event survey!
Kami Griffiths, [email protected], 415-633-9392