Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health...

25
Institute for Healthcare Improvement · ihi.org 1 Equity Storyboard Numbers: 1–5 1: Addressing Disparities in Patient Engagement Using a Design Thinking Approach Defense Health Agency National Capital Region WRNMMC Downing Lu, MD, MPH [email protected] 2: Building Trust: a Prescription for Improving Health Disparities in the African American Community Be There San Diego Katherine Bailey, MSW [email protected] 3: Challenge Detroit Health Disparities Project William Beaumont Hospital Asha Shajahan, MD [email protected] 4: Improving Spanish Interpreting Efficiency and Service Reliability Ann & Robert H. Lurie Children’s Hospital of Chicago Steve Lai [email protected] 5: Partnerships to Improve Global Health Gundersen Health System Liz Arnold, MPH [email protected] Storyboards The 28 th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6, 4:30 PM–6:30 PM, Cypress Ballroom During this reception, presenters will be standing by their boards to answer questions.

Transcript of Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health...

Page 1: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

EquityStoryboard Numbers: 1–5

1: Addressing Disparities in Patient Engagement Using a Design Thinking ApproachDefense Health Agency — National Capital Region — WRNMMCDowning Lu, MD, [email protected]

2: Building Trust: a Prescription for Improving Health Disparities in the African American CommunityBe There San DiegoKatherine Bailey, [email protected]

3: Challenge Detroit Health Disparities ProjectWilliam Beaumont HospitalAsha Shajahan, [email protected]

4: Improving Spanish Interpreting Efficiency and Service ReliabilityAnn & Robert H. Lurie Children’s Hospital of ChicagoSteve [email protected]

5: Partnerships to Improve Global HealthGundersen Health SystemLiz Arnold, [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 2: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Health Plans & Insurers Advancing ImprovementStoryboard Numbers: 603–605

603: An Innovative Approach Improving the Development of Evidence Based Payer Medical PolicyJohns Hopkins HealthCare LLCMark R. [email protected]

604: Legal Design for Healthcare InnovationCareOregonMonica [email protected]

605: Pediatric Asthma Quality Improvement CollaborativeDepartment of Health Care FinanceDerdire Coleman, [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 3: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Improvement CapabilityStoryboard Numbers: 449–515

449: 6S Success: Improving Critical Care Stabilisation Facilities with Lean MethodologyAneurin Bevan University Health BoardMiriam [email protected]

450: A Health System’s Transformational Approach: Laying the Foundation for Patient Reported Outcomes Usage in ClinicsUniversity of Texas Southwestern Medical CenterSherene [email protected]

451: A Little Help From My Friends: Supporting Providers through Collaborative Tool Development New York University McSilver Institute for Poverty Policy and ResearchDaniel [email protected]

452: Adding Housing Goals & Measures to DPH’s Quality Management SystemLos Angeles County Department of Public HealthQuan Truong, [email protected]

453: Addressing Obstacles and Building Trust to Safely Implement and Evaluate Jet Ventilators in Electrophysiology proceduresJohns Hopkins University School of MedicineWailin [email protected]

454: Admission, Transfer & Discharge (ADT) in a Secondary Care Hospital The Aga Khan University HospitalIrfan [email protected]

455: Ambulatory Infusion Center: An Improved Experience, A More Efficient TeamAnn & Robert H. Lurie Children’s Hospital of ChicagoLaurie [email protected]

456: Analyse, Understand and Reduce Hospital Readmissions National University HospitalBhuvaneshwari Mohankumar, [email protected]

457: Annual Wellness Visits by Clinical Pharmacists and LPNs Help Practice Reach More Older AdultsMountain Area Health Education CenterCaryn [email protected]

458: Appropriate Use of Antipsychotics — a Provincial Long-Term Care Quality Improvement Initiative Alberta Health ServicesMollie [email protected]

459: Bedside Shift Report: Purposeful CommunicationNCH Healthcare SystemElizabeth Gutierrez, [email protected]

460: Bridging Healthcare and Health ITCommunity Family Medicine, P.A.Christina [email protected]

461: Building a Culture of Situational Awareness and Safety across Hospital Clinical Operations through High Reliability The Children’s Hospital of PhiladelphiaEdward [email protected]

462: Building Improvement Capacity in State Early Hearing Detection and Intervention (EHDI) ProgramsNational Center for Hearing Assessment and MeasurementAlyson [email protected]

463: Cardiovascular Thoracic Surgery Multidisciplinary Team Collaboration for the Fast track Open Heart PatientGeisinger Health SystemMichael [email protected]

464: CareOregon’s CCO Metric Dashboard JourneyCareOregonChristine [email protected]

465: Causes for Delay in Planned Discharge: Results from a Tertiary CentreUniversity of Western OntarioJack Li, [email protected]

466: Changing Patient Experience Perceptions NCH Healthcare SystemMarcia [email protected]

467: Class is Now in Session: Formalizing Performance Improvement EducationMethodist Health SystemsKatie [email protected]

468: Clinical Dashboard Utilization: A Novel Approach To Reducing Time To Antibiotics In The EDUTShivtej Kaushal, [email protected]

469: Code Unicorn: Alerts Staff of Workplace Violence NCH Healthcare SystemKevin Smith, [email protected]

470: Collaborative Vascular Access Care,a Successful Strategy to Reduce Hospitalizations in Hemodialysis Patients Hamad Medical CorporationHicham Bouanane, [email protected]

471: Continuous Improvement — Strategies for Physician Engagement in Fraser HealthFraser Health AuthorityCurt Smecher, [email protected]

472: Creating a Quality Improvement Curriculum: Aligning System Change with Resident EducationContra Costa Health ServicesBrea Bondi-Boyd, [email protected]

473: Data Driving Improvement: Testing a Coordinated Cardiovascular-Diabetes Model of Integrated Complex Chronic Disease ManagementSt. Joseph’s Health Care LondonKaren [email protected]

474: Delivering on the Promise: Optimizing Military Medical Transition from Service Member to VeteranHerren Associates, Inc.Michael Schutta, [email protected]

475: Designing for Improvement at Stanford Children’s HealthLucile Packard Children’s HospitalL. Krisa Hoyle Elgin, [email protected]

476: Developing a Culture of Quality Improvement: The Prince George Coaching ModelPrince George Division of Family PracticeMegan Hunter, [email protected]

477: Developing Practice Transformation Measures That Encourage Engagement Of PCPSGYMRBryan [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 4: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 2

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Improvement Capability

478: Development of a Province-Wide Audit Program for Return Visits to the Emergency DepartmentUniversity Health NetworkLucas Chartier, [email protected]

479: Driver Diagram as a Tool for Evaluating the Mechanism of Action for Transitional Care ProjectsLondon Health Sciences CentreAlan Gob, MD [email protected]

480: Driving Quality Improvement Initiatives through the Analysis of Emergency Department Return VisitsUniversity Health NetworkLucas Chartier, [email protected]

481: Dysphagia Screening Tool Compliance & ProficiencyNCH Healthcare SystemKristen Miller, [email protected]

482: Effectively Building Improvement Capacity with Improvement ChampionsUW HealthGregg Heatley, [email protected]

483: Effectiveness of a Co-Learning Model to Teach Quality Improvement at an Academic CentreAlan GobAlan Gob, [email protected]

484: Employee Safety In Healthcare: Raising Awareness and Building Infrastructure to Create a Safer WorkplaceNorthwestern Memorial HospitalBarbara Buckley, [email protected]

485: Engaging hearts & minds: The Case for Human-Centered QI Data DesignVancouver Coastal Health AuthorityJanet Joy, [email protected]

486: Expanding Central Line Bundle to Address Line ManipulationsUniversity of PittsburghHeena Sheth, [email protected]

487: Fast Track Transfer to St Luke’s Hospital for Stroke Patients in National University Hospital SingaporeNational University HospitalSutrisno [email protected]

488: FIM Change Improvement During Rehab NCH Healthcare SystemMaria Feola, [email protected]

489: Foundational Improvement Science Curriculum: An Interprofessional Faculty Development ProgramOHSU & PSU School of Public HealthSherril [email protected]

490: Geographic Patient Aggregation onto Teaching Team Home Units to Elevate the Patient Care ExperienceDanbury HospitalAparna Oltikar, [email protected]

491: Golden Hours of Sepsis for Long Term Patients in Enaya Specialized Care CenterHamad Medical CorporationSusan Osman, [email protected]

492: Healthcare 2.0: A New Paradigm for a Secure and Streamlined Healthcare IndustryXTec IncorporatedMorgan [email protected]

493: Healthy Competition: Leveraging Team Based Care to Improve Colorectal Cancer Screening RatesAlameda Health SystemPalav Babaria, [email protected]

494: Hospital Acquired Orthotic- Related Pressure Injuries: Using Continuous Improvement to Prevent Patient HarmThe Children’s Hospital of PhiladelphiaChristina [email protected]

495: Hospital Management, Union Leaders, and Frontline Workers Build Capacity to Sustain Change InitiativesBronx-Lebanon Hospital Center, Poe Medical, Pediatric Sub-Specialty and Dental CenterLillian [email protected]

496: How Does Your Garden Grow? Growing Your QI Department while Improving Cervical Cancer ScreeningIndian Health Center of Santa Clara ValleyMarie [email protected]

497: How to Use Evidence to Inform Quality ImprovementTheEvidenceDocBelinda Ireland, [email protected]

498: Impact of Early Mobility and Exercise on Mechanically Ventilated PatientsGeisinger Wyoming Valley Medical CenterAlvin [email protected]

499: Implementation of a Data Driven Colorectal Enhanced Recovery Program at a Community HospitalHartford HealthcareSharon Weintraub, [email protected]

500: Implementation of Plastic Sheath Protector to Maintain Optimal Drainage Function of the Skater Draining CatheterSingapore General HospitalKwee Leng [email protected]

501: Implementing Split Flow Strategy for Emergency Department (ED) Vertical Patients By Utilizing Lean Manufacturing PrinciplesStanford Health CareSam Shen, [email protected]

502: Improvement of laboratory Turn Around Time for STAT Potassium in Hospital Lab, QatarMinistry of Public HealthSafia [email protected]

503: Improving Access to care for Subsidised Renal patientsSingapore General HospitalYvonne Chan Ee Wen [email protected]

504: Improving Consent-Taking Process — A Journey Worth the TravelNational University HospitalHeidi [email protected]

505: Improving Emergency Department Stroke Outcomes Using an Interdisciplinary ApproachMonmouth Medical CenterErin Winkels, [email protected]

506: Improving Flow & Wait Time in Outpatient Infusion NCH Healthcare SystemErica Szczepkowski, [email protected]

507: Improving Inpatient Pediatric Penumonia ManagementChildren’s National Medical CenterKavita [email protected]

508: Improving Neurosurgical Care in Ontario: Development of an Integrated Comprehensive Provincial Neurosurgical SystemCritical Care Services OntarioJoyce [email protected]

509: Improving Patient/Provider Communication: Maximizing the Availability of Patient Reported Outcomes (PRO) during Clinic VisitUniversity of Texas Southwestern Medical CenterKarla [email protected]

510: Improving Severe Sepsis Mortality Rates through Improving Sepsis Bundle ComplianceNew Jersey Hospital AssociationMonica Feinberg, [email protected]

511: “Improvement Through Measurement” — Pediatric Transplant IndexNationwide Children’s HospitalBob [email protected]

512: Improving the Accuracy of Front End Revenue CycleQuorum Health ResourcesJudy [email protected]

513: Improving Utilization of Respiratory Care Services: Reducing Missed TherapiesNCH Healthcare SystemScott [email protected]

514: Increasing Use of Transdermal Lidocaine with Venipuncture: A Successful Change in Pediatric Urgent CareChildrens Mercy Hospital SouthMechelle House, [email protected]

515: Infection Prevention Reporting Solutions at Florida HospitalFlorida HospitalSuzanne [email protected]

Page 5: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 3

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Improvement Capability

516: Initial Results of Integration of Applied Healthcare Improvement Methods in a Graduate Nurse Practitioner ProgramThe Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at DartmouthBrant Oliver, PhD, [email protected]

517: Inspiring minds, empowering change: The Quality Improvement (QI) journey of Singapore General HospitalSingapore General HospitalLin Hui Lee [email protected]

518: Interprofessional Education: Assessing Teamwork and Communication Skills During SimulationYork HospitalDawn Becker, [email protected]

519: Interprofessional Mortality ReviewsBon Secours Health SystemLiana Orsolini, PhD, [email protected]

520: Investing in Continuous Improvement to Ensure Continuous GrowthRadiology AssociatesJill [email protected]

521: Lab Redesign to Meet Customer Requirements with a Lean ApproachQuorum Health Resources and RiverView HealthJudy [email protected]

522: Lactates: Not Just One and DoneSaint Luke’s Health SystemSamir Doshi, [email protected]

523: Let’s Debrief: Pressure Injury Prevention and Education program Using the Debrief ToolThe Stephen and Alexandra Cohen Children’s Medical Center of New YorkVita Boyar, [email protected]

524: Leveraging Resources to Enhance Health System Emergency Response CapabilitiesNorthwell HealthMary Mahoney, [email protected]

525: Leveraging the Electronic Medical Record to Reduce the Rate of Hospital Acquired Clostridium Difficile Infections Boston Medical CenterDeborah [email protected]

526: Managing Emergency Department Behavioral Health — Insuring Safety and Promoting ThroughputNorthwell HealthMichael Guttenberg, [email protected]

527: MCA Improving Flow: Building Capability to Coach Pathway RedesignSheffield Teaching HospitalsTom Downes, [email protected]

528: Measuring Post-Acute Impact on Overall System Improvement. Leveraging Advanced Analytics to Drive Operational ChangesCarolinas HealthCare SystemAndrea Maslow, [email protected]

529: Medical Staff Hits A Grand Slam With Credentialing, Improving Compliance NCH Healthcare SystemLisa [email protected]

530: Monitoring the Nutrition Care Process in U.S. Hospitals to Drive Quality Improvement Protocols for MalnutritionAbbott LaboratoriesChristina Sherry, [email protected]

531: Mount Sinai Queens / 1199SEIU Healthcare Workers East: Building Capacity for an Inclusive LeadershipMount Sinai QueensGeorge [email protected]

532: MRSA Bacteremia Reduction InitiativeSingapore General HospitalMoi Lin [email protected]

533: Neonatal Abstinence Syndrome — The Power of EducationHartford HealthCareKate [email protected]

534: Nurse-Managed Transitional Beds as a Method of Increasing Geographic Placement of an Academic Inpatient ServiceUniversity of South CarolinaChris [email protected]

535: Nursing Role in Enhanced Recovery in NSQIP (ERIN)Stanford Health CareRoxanne Hyke, [email protected]

536: On-Boarding in the Digital AgeNCH Healthcare SystemSuzi [email protected]

537: Operational Improvement Across a Health SystemNorthwell HealthJohn D’Angelo, [email protected]

538: Optimizing Emergency Operation Theatre (EOT): Developing Prioritization Guidelines and Performance IndicatorsSingHealthXin Yu Adeline [email protected]

539: Optimizing the Management of Chronic Obstructive Pulmonary Disease in Patients with Lung CancerQueen’s UniversityGenevieve Digby, [email protected]

540: Optimizing the Nutrition Care Process: The Advocate Nutrition Care ModelAbbott LaboratoriesSuela Sulo, [email protected]

541: Osteoporosis in Male Veterans: A Trainee-Led Quality Improvement InitiativeLouis Stokes VA Medical CenterTiffany Chua, [email protected]

542: Panel Management in a Resident Primary Care Clinic: A Platform for Population HealthHighland Hospital/Alameda Health SystemJenny [email protected]

543: Patient Compliance & Education: How to Improve Healing Rates in Venous UlcersNCH Healthcare SystemRob [email protected]

544: Patient Reported Outcomes: Is It Sustainable?Stanford Health CareZarrina Bobokalonova, [email protected]

545: Perioperative Respiratory Bundle: A Standardized Approach to Reducing Post-Op Cardiothoracic Pulmonary ComplicationsUF HealthSean Kiley, [email protected]

546: Pharmacist Participation in Team Rounds and its Impact on Patient CareBurke Rehabilitation HospitalThomas Grandville, [email protected]

547: Pharmacist-lead Multidisciplinary Team Significantly Improves Outcomes for Patients with Poorly Controlled DiabetesNovant HealthAnne [email protected]

548: Physician Shadowing Program to Improve Clinic Patient SatisfactionOklahoma Heart HospitalAngel [email protected]

549: Practice Facilitation in Community Practices: Increasing Fluride Varnish ApplicationNationwide Children’s HospitalChristina Toth, [email protected]

550: Preventing the spread of Clostridium Difficile Infections by Non-verbal Communication Strategies Boston Medical CenterDeborah [email protected]

551: Promoting Sleep and Rest Through Noise ReductionHartford HospitalChristine Waszynski, [email protected]

552: Quality Improvement Through Better Estimation and Appropriateness of Resources to Intensive Care Units: The Ontario Algorithm Critical Care Services OntarioNasim Haque, [email protected]

Page 6: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 4

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Improvement Capability

553: Raising the Clinical Bar with Sustained ResultsBanner HealthMikaela [email protected]

554: Redesigning the Quarterly Medication Review Process in Long Term Care Facilities in OntarioMedical Pharmacies Group LimitedDenis O’Donnell, [email protected]

555: Reduce Wait Time for Transplant Patients in the Outpatient LaboratoryFlorida Hospital Medical CenterMary A [email protected]

556: Reducing our Rate of Catheter Associated Urinary Tract Infections through Effective Rounding and Education The Children’s Hospital of PhiladelphiaKelly O’[email protected]

557: Reducing Overrides from Automated Medication Dispensing MachinesChildren’s Hospital of AlabamaJeremy [email protected]

558: Reducing Pain, Agitation and Delirium to Optimize Outcomes in Mechanically Ventilated Critically Ill Oncology Patients Eastern Cancer Treatment Centers of AmericaGerry Finkelston, [email protected]

559: Reducing Patient No-Call/No-ShowsCompDrugGretchen [email protected]

560: Reducing PSI-90 through Case Analysis, Clinical Intervention and Clinical Documentation New Jersey Hospital AssociationMonica Feinberg, [email protected]

561: Reducing the Amount of Medicaid Denials NCH Healthcare SystemHeather [email protected]

562: Reducing the Laboratory Cost of False Positive Blood Cultures in the Adult Emergency Department Medical University of South CarolinaLisa L Steed, [email protected]

563: Reducing Wait Times for Diagnostic Imaging Tests in the Urgent Medicine Clinic (UMC) Department of Medicine, Western University, Canada, london Health Sciences CentreSaira Zafar, [email protected]

564: Refining a Change Package That Is Adaptive Yet Grounded in EvidenceGYMRBryan [email protected]

565: Reinventing the Wheel: Standardized Serious Event AnalysisHospital Corporation of AmericaRuth Westcott, [email protected]

566: Rethinking Anticoagulation Clinic in a Virtual World: Metric Development and Implementation of Innovative Practice ModelNovant HealthRebecca Bean, [email protected]

567: Rising Tide: Nurse to Patient CommunicationNCH Healthcare SystemElisabeth Novakovich, [email protected]

568: Say “NO” to InterruptionSpecialist Outpatient Clinic (SOC), Centre for Digestive & Liver Disease, Singapore General HospitalSankittha [email protected]

569: Scale Up Patientsafety Work in the Community SettingDanish Society for Patient SafetyTina Lynge Lyngbye, [email protected]

570: Sepsis Care Improvement Through an Automated Clinical Decision Support Solution at East Jefferson General HospitalEast Jefferson General HospitalJohn DePaula, [email protected]

571: Sepsis Superheroes: MARVEL-ous Staff Engagement Decreases MortalityMethodist West Houston HospitalSherry [email protected]

572: Standardize the BayCare Wide Sepsis EducationBaycare Health SystemChhavi Gupta, [email protected]

573: STEMI: Improving Door to Cath Lab Times through High ReliabilityCleveland Clinic Health SystemElizabeth [email protected]

574: Stepping Towards Data Informed Quality ImprovementPrince George Division of Family PracticeKaren [email protected]

575: Strengthening a Culture of Quality Improvement: The Development Implementation of a CGH Improvement InfrastructureChangi General HospitalGarry [email protected]

576: Sustaining Severe Sepsis Survival SuccessSaint Luke’s Health SystemSamir Doshi, [email protected]

577: Tailoring Quality Improvement Educational Intervention Projects for Community Healthcare FacilitiesUniversity of Arkansas for Medical Sciences (UAMS)Muhammad Jaffar, [email protected]

578: Take a Stand to Prevent FallsKing Abdulaziz Medical City — National Guard Health AffairsRohana [email protected]

579: Taking a Fresh Aim at Improving Blood Pressure ControlAmerican Medical AssociationLaken Barkowski, [email protected]

580: The Collaborative Model Optimizes Clinic LaborGundersen Health SystemMatthew [email protected]

581: The Impact of a Multidisciplinary Quality Transformation Team on Patient Safety and Quality OutcomesTexas Children’s HospitalSheranda [email protected]

582: The Lung Center — An Interdisciplinary Quality Improvement Initiative Eastern Cancer Treatment Centers of AmericaGerry Finkelston, [email protected]

583: The Sheffield Microsystem Coaching Academy — Improving a City’s Healthcare from WithinSheffield Teaching HospitalsTom Downes, MD, [email protected]

584: The Spread of Better Coordinated Cross-Sectoral Medication Reconciliation (BOOMR) Medical Pharmacies Group LimitedCarla [email protected]

585: The Spread of Quality Singapore General Hospital Kok Yong [email protected]

586: Time is Brain | Redesigning Stroke Care at Kaiser Permanente Northern CaliforniaKaiser PermanenteVivian [email protected]

587: To Eliminate Nasal Trauma Amongst Neonates on Non-Invasive Respiratory Support in Neonatal Intensive Care UnitSingapore General HospitalMary Grace S. [email protected]

588: To Reduce the Incidence of Incorrectly Perfected Electronic Medication Orders by 75% in 9 MonthsSingapore General Hospital Jun Jie Benjamin [email protected]

589: Tracking and Profiling Health Human Resources in the Critical Care System — A Provincial ViewCritical Care Services OntarioCatherine [email protected]

590: Transforming Shoulder Care Through Innovative Hospital and Primary Care CollaborationRouge Valley Health SystemFarah [email protected]

Page 7: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 5

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Improvement Capability

591: Transforming Workforce for SingHealth’s Academic Medicine JourneySingapore Health ServicesSalina [email protected]

592: Transitioning to a New Era of Critical Care: Improving Outcomes with a Closed Model ICUMonmouth Medical CenterSharon Holden, [email protected]

593: Two-year Pilot Results of Healthcare Improvement Integration Into the Interprofessinal IMPACT Health Professions Education ProgramThe Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at DartmouthBrant Oliver, PhD, [email protected]

594: Universal Tdap in PregnancySt. Luke’s Boise Medical CenterCathy [email protected]

595: Urine Collection in Urgent Care: Striving to Decrease Contamination RatesChildren’s Mercy HospitalKelsey [email protected]

596: Using an Electronic Board to Improve Oncology Patient OutcomesCancer Treatment Centers of America — ERMCDana McNeil, [email protected]

597: Using Patient Input and Lean to Redesign the UNC Family Medicine Center UNC Department of Family MedicineSam Weir, [email protected]

598: Using the Atlas Rate Generator to Inform Disciplined QI Projects in Evidenced Based MedicineDartmouth CollegeStephanie [email protected]

599: Utilizing an Interactive Performance Dashboard to Improve Patient CareRouge Valley Health SystemFarah [email protected]

600: Utilizing Beta-Hydroxybutyrate Testing to Improve Time to Diabetic Ketoacidosis Therapy IntitiationChildren’s Mercy Kansas CityAmy Scott, [email protected]

601: What is a Service Line?Northwell HealthJohn D’Angelo, [email protected]

602: Where Do I Find That Policy? A System QuestionNovant HealthKathy [email protected]

Page 8: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Joy in WorkStoryboard Numbers: 445–448

445: Emergency Department Inpatient Rounding: The Patient Experience and Service RecoveryCEP AmericaEdward Pillar, [email protected]

446: Helping Hospital Staff in Dealing with Abusive PatientsNational University HospitalSandhya [email protected]

447: Improving Staff Satisfaction Through A Self-Scheduling ProcessGeisinger Health SystemCheryl [email protected]

448: Strengthening Copassion, Decreasing Burnout in Clinic Based Healthcare: A Randomized TrialProvidence Health & ServicesRebecca [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 9: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

LeadershipStoryboard Numbers: 436–444

436: A Transformational Leadership Program: A Necessity in Today’s Healthcare EnvironmentNorton HealthcareKristin [email protected]

437: Creating Workplaces Where Staff Can FlourishNHS ImprovementSuzie [email protected]

438: Enhancing Patient Safety/Experience through Team Diversity: Capitalizing on Internationally Educated Nurses’s Cultural and Linguistic AbilitiesHamilton Health SciencesDaniela Beckford, [email protected]

439: How do Health Care Leaders Think About Change? Dartmouth CollegeAdrienne Faerber, [email protected]

440: Making Quality Work Count: Meeting Multiple Institutional Priorities Through Combining QI Reporting and CredentialingUniversity of Arkansas for Medical SciencesChris Cargile, [email protected]

441: One Health System’s Success Story in Developing a System Wide Respiratory DepartmentGeisinger Health SystemKelly [email protected]

442: Pay-for-Performance Incentive to Drive Safety and Quality in an Academic Medical CentreNational University HospitalSandhya [email protected]

443: Safety Huddle Improves Safety CultureMethodist Mansfield Medical CenterDonna Crimmins-Bonnell, [email protected]

444: What Makes a Project Successful? Measuring Success of Local Quality Improvement ProjectsPartners HealthCareOrinta [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 10: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Patient SafetyStoryboard Numbers: 301–435

301: A Comprehensive Opioid Safety Program in the Military’s National Capital Region Medical DirectorateDefense Health Agency — National Capital Region — WRNMMCDowning Lu, MD, [email protected]

302: A Comprehensive Quality Improvement Initiative to Prevent Falls in the Emergency DepartmentUniversity Health NetworkLucas Chartier, [email protected]

303: A QI Initiative to Decrease the Rate of Solitary Blood Cultures Sent from the EDUniversity Health NetworkJoseph Choi, [email protected]

304: A Quality Improvement Initiative to Reduce the Use of Physical Restraints in the PICUCohen Children’s Medical Center of New York, Hofstra Northwell School of MedicineGlater-Welt Lily, [email protected]

305: Acetaminophen: Making a Deadly Medication SafeNovant HealthBridget Bridgman, PharmD, [email protected]

306: An Accident Waiting to Happen — Effective Handover is Key to Inter-hospital TransferBelfast Health and Social Care TrustSOPHIE [email protected]

307: Antimicrobial Stewardship in the Ambulatory Setting: Success in PediatricsNovant HealthHerbert Clegg, [email protected]

308: Bah Hum Bug! HAI Best Practice to the BedsideNovant HealthSue DeCampFreeze, [email protected]

309: Beyond the Feelings: Linking Patient Stories to the Quality Improvement ProcessLAM Professional Services, LLCLisa [email protected]

310: Breaking the Code: Using Plain Language Emergency Communication to Improve Safety in Healthcare Hartford HealthCarePatrick [email protected]

311: Building a Culture of Situational Awareness and Safety across Hospital Clinical Operations through High Reliability The Children’s Hospital of PhiladelphiaEric [email protected]

312: Changing Culture in the Intensive Care Unit to Reduce Catheter Associated Urinary Tract Infections (CAUTI)Exempla Good Samaritan Medical CenterMarcia Maxwell, [email protected]

313: Changing Culture to Eliminate CAUTI Events in the Surgical Intensive Care UnitYNHHAlison Venditti, [email protected]

314: Changing Culture, One Conversation At A TimeRoyal Melbourne HospitalFiona [email protected]

315: Changing the Conversation: Harm Prevention Data Infrastructure at CHOPThe Children’s Hospital of PhiladelphiaSichao [email protected]

316: CLABSI Reduction “Back to Basics”Shands Jacksonville Medical CenterChristopher Wilson, [email protected]

317: Clot Busters: Promoting Implementation of the CHEST 2016 Guidelines to Optimize Patient Care and SafetyBoston Medical Center GME ProgramPooja Phull, [email protected]

318: Code Resus: Using a Quality Improvement Approach to Improve Health-Care Provider Response During ResuscitationsUniversity Health NetworkLucas Chartier, [email protected]

319: Collaboration to Reduce Unplanned Extubations in NICU and PICUThe Stephen and Alexandra Cohen Children’s Medical Center of New YorkKathy [email protected]

320: Collaborative Approach to Improve the Identification and Delivery of Sepsis 6 Bundle NHS LanarkshireJohn [email protected]

321: Communication in Overlapping Procedures: Best Practices to Support Safety and Compliance Emory University School of MedicineAaron [email protected]

322: Concerns About Falling Autopsy Rates Have Given Rise to New Autopsy Legislation in NorwayAkershus University HospitalGlenny Cecilie Alfsen, MD, [email protected]

323: Creating a Safe and Healthy Work EnvironmentBoston Medical CenterCharlotte Cuneo, [email protected]

324: Critical Care Multidisciplinary Rounds NCH Healthcare SystemCheryl Holderfield, [email protected]

325: Daily Safety Check In Call — Eliminating Silos for the Safety of the Patient!New Hanover Regional Medical CenterSandy Andrews, [email protected]

326: Decreasing falls through a culture of peer accountabilityMeridian HealthChris [email protected]

327: Decreasing Time from Patient Arrival via Emergency Medical Services to CT Imaging and Alteplase Regions HospitalHilary [email protected]

328: Designing an Evidence-Based Patient Centered Acuity MeasureVeterans Health AdministrationDouglas [email protected]

329: Developing a Two-Way Exchange of Inpatient Information Between Tertiary-care and Primary-care PhysiciansWestern UniversityErin Spicer, [email protected]

330: Developing Situation Awareness on Inpatient Units: Lessons from the Frontline, Including Barriers and Facilitators RCPCH and ISQuaPeter Lachman, MD, [email protected] and [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 11: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 2

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Patient Safety

331: Blood Pressure SafetyNo OrganizationMohamed [email protected]

332: Door to CT: EMS Collaboration Improves tPA Administration TimesWesley Medical CenterBrett [email protected]

333: Driven Distraction: Individual and Organizational Differences Modulate Alarm Fatigue in NursesProvidence Park HospitalAdam Savine, [email protected]

334: Evidence-driven Fall Prevention in Post-acute CareCarolinas Healthcare SystemMichael [email protected]

335: Evolving Towards High Reliability in the OR: Implementation of a New Surgical Safety ProcessNYC Health + Hospitals/ElmhurstBenjamin Malkin, [email protected]

336: Expansion of Pharmacy Technician Histories for Reconciliation Over Three Years: Continued Efficiency and Quality ImprovementJohns Hopkins All Children’s HospitalKathy [email protected]

337: Fall prevention: A continuous Plan-do-study-act ProcessNew York University Langone Medical CenterMeliza Weir [email protected]

338: Falling Through the Cracks: Malpractice Risks Associated with MiscommunicationCRICODana Siegal, [email protected]

339: Falls Awareness Safety Team: An Innovative Approach to Fall ReductionCancer Treatment Centers of AmericaNicollette Anzideo, [email protected]

340: Finding Value in Incident Learning SystemInternational Atomic Energy AgencyDebbie [email protected]

341: First 15: Successful Hospital-wide Daily Safety CallRegions HospitalMichele Island, [email protected]

342: Getting Ahead — From Field to ScannerNovant HealthShellie Voncannon, [email protected]

343: Handheld Metal Detector Protocol to Reduce Radiation Exposure in Pediatric Patients with Esophageal Coins Nationwide Children’s HospitalKris Jatana, [email protected]

344: Hospital Fall Management: Results of Six Years of Follow-UpHospital Estadual de DiademaMarco Vitorino Cunha, [email protected]

345: How An OSCE Station on Speaking the Patient’s Language Reduced Healthcare Disparities & Increased SafetyUF HealthCarolyn Stalvey, [email protected]

346: How Product Changes Can Lead to Improvement and Effect Patient Outcomes: New PICCs and DVTsHenry Ford Health SystemHeather Faraone, [email protected]

347: I Can Classify that Safety Event in Three Notes!Novant HealthMarcia [email protected]

348: Impact of Office-Based Surgical Skill and Safety Orientation for Clinical TraineesUniversity of IowaHillary Johnson-Jahangir, MD, [email protected]

349: Implementation of an Early Warning System at Boston Medical CenterBoston Medical CenterAbhinav Vemula, [email protected]

350: Implementation of Quality Improvement Curriculum for an Anesthesia ResidencyUniversity of Colorado Anschutz Medical CenterMelanie Donnelly, [email protected]

351: Improved Patient Safety and Efficiency of Care with Nighttime Nurse Practitioners Methodist West Houston HospitalLaura [email protected]

352: Improvement and Sustainability in Communicating Outpatient Critical Laboratory ValuesKing Abdulaziz Medical City — National Guard Health AffairsAbdulmohsen Alsaawi, [email protected]

352: Improving Antipsychotic Medication Safety in Children and AdolescentsNationwide Children’s HospitalJahnavi [email protected]

354: Improving Communication Delay of Outpatient Sleep Study Results Back to ENT Patients/FamiliesNationwide Children’s HospitalJames Ruda, [email protected]

355: Improving Endoscope Cleaning With ATP TestingNCH Healthcare SystemMichael Miller, [email protected]

356: Improving Morbidity & Mortality Rounds: Hospital-wide Implementation of a Structured ModelOttawa HospitalEdmund Kwok, [email protected]

357: Improving patient safety culture in Norwegian nursing homes: Validating the NHSOPSC instrumentUniversity College of Southeast NorwayKathrine Cappelen, [email protected]

358: Improving Skin to Skin Rate in the Birth PlaceNCH Healthcare SystemCathy Brockman, [email protected]

359: Improving the Management of Fever and Suspected Chemotherapy Induced Neutropenia: A Tertiary Care Center ExperienceNational Guard HospitalMona [email protected]

360: Improving the Process of Reporting Critical Lab Results in Pediatric units-HGH: Patient SafetyHamad Medical CorporationManasik [email protected]

361: Inclusion of Pathologists in Monitoring Inpatient Deaths Improves Notification Procedures in Cases of Unnatural DeathsAkershus University HospitalGlenny Cecilie Alfsen, MD, [email protected]

362: Interdisciplinary Communication Solutions from the Front-line Boston Medical CenterNicole Lincoln, RN [email protected]

363: Interprofessional Patient Safety Education: Start EarlyNational University HospitalBhuvaneshwari Mohankumar, [email protected]

364: IV Labetalol Protocol Adherence for Treatment of Hypertensive Crises on the Labor and Delivery UnitThe University of Kansas School of Medicine — WichitaLauren O’Brien, [email protected]

365: Keeping Falls Out of Our AutumnNCH Healthcare SystemAngela Devaney, [email protected]

366: Learning from Hospital Mortality; Moving Beyond the NumbersRoyal College of PhysiciansKevin Stewart, [email protected]

367: Learning from Preoperative and Postoperative Diagnoses’ Discrepancy to Improve Surgical SafetyNational University HospitalBhuvaneshwari Mohankumar, [email protected]

368: Learning Portal for Safer Care — Reforming Patient Safety CultureQreform LtdMilla Lindqvist, [email protected]

Page 12: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 3

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Patient Safety

369: “Let’s get on same page”: Improving Interdisciplinary Communication and Teamwork through TeamSTEPPSUniversity of Minnesota School of NursingRazaq Adedayo, [email protected]

370: Leveraging Simulation To Achieve High Reliability in HealthcareUniversity of Texas Southwestern Medical CenterOren Guttman, [email protected]

371: Longitudinal Identity Taskforce Intended for NewX Mayo ClinicMatthew [email protected]

372: Maternal Code Blue Improvements Resulting from OB In Situ SimulationsBoston Medical CenterPamela Corey, [email protected]

373: Medication Safety in the Interventional Radioloyg SuiteWestside Regional Medical CenterPatty Stover, RN, [email protected]

374: MMMC Falls Reduction ProjectMethodist Mansfield Medical CenterDonna Crimmons-Bonnell Nolen, [email protected]

375: Morse Fall Risk Score: Change of ThresholdNCH Healthcare SystemJeannie Kellogg, [email protected]

376: National Patient Safety Consortium and Integrated Patient Safety Action PlanCanadian Patient Safety InstituteJennifer Rodgers, [email protected]

377: Never Give Up, Never Surrender! Layering Interventions to Lower Clostridium difficile (C-diff) IncidenceMary Immaculate HospitalSusan Moeslein, [email protected]

378: Never Learn How to Deal with an Emergency at an Actual EmergencyLondon Health Sciences CentreLucy Vermeulen, [email protected]

379: Nicotine Cessation Program Participation for Bariatric Surgery PatientsSt. Luke’s Boise Medical CenterCathy [email protected]

380: Non-ventilator Hospital Acquired Pneumonia in U.S. Hospitals: Incidence and CostHallmark HealthKaren Giuliano, PhD, [email protected]

381: Northwestern Medicine Medical Group — Pain ProtocolsNorthwestern Memorial HospitalJon Hughes [email protected]

382: Novel method to involve nursing staff in targeted medication-effect-observation and reportingThe Norwegian Medical AssociationStephan [email protected]

383: Nursing “Need-to-knows” An interdisciplinary, innovative educational series on common diagnoses in acute careLong Island Jewish Medical CenterJordana Kozupsky, [email protected]

384: One Patient is One Too may: Preventing Hopsital-Acquired Venous Thromboembolism Royal Melbourne HospitalFiona [email protected]

385: Optimizing Failure-Free Use of Medical DevicesMemorial Hermann Health SystemPatricia Hercules, [email protected]

386: Optimizing Postoperative Survival for Patients Operated for Hip FractureAalborg University HospitalRikke [email protected]

387: Patient Identification: Reducing Precursor Safety Events The Stephen and Alexandra Cohen Children’s Medical Center of New YorkHelen Scott, [email protected]

388: PATIENT SAFETY CULTURE — Systems Failure Focus/ Nonpunitive Response to ErrorsFawcett Memorial HospitalMary [email protected]

389: Patient Safety in Opiod Prescribing QuadMedMary Ellen Benzik, [email protected]

390: Patient Safety is PersonalNo OrganizationDavid [email protected]

391: Peripherally Inserted Central Catheters (PICC) Alteplase Usage and Venous Access Nurse Consults NCH Healthcare SystemLiz Barley, [email protected]

392: Pharmacist Participation on Adult Code Blue Teams: A Quality Improvement InitiativeBoston Medical CenterMichael Rio, [email protected]

393: Pre-cleaning and Transportation of Endoscopes: Ensuring Best Practices UC Irvine HealthLynn [email protected]

394: Prevention of Sacral and Heel Pressure InjuriesNCH Healthcare SystemValerie LaRiche, [email protected]

395: Promotion of an Organizational Culture of Safety, Reducing Patient Harm through a Collaborative Team EffortNew Jersey Hospital AssociationMonica Feinberg, [email protected]

396: Purposeful Patient Safety Rounds — Building Trust and Making it Count!New Hanover Regional Medical CenterGrace Ferraro, [email protected]

397: Quality Improvement in Emergency Department Chaos NHS LanarkshireJohn [email protected]

398: Redefining ER Process Flow to Reduce Wait Times & Prevent Patients Leaving Without Being SeenFlagler HospitalMatthew Rill, [email protected]

399: Reducing Colon SSI by Hardwiring Colon Bundle Practices: Pre op Bathing and Skin PreparationSamaritan HospitalJessica [email protected]

400: Reducing Exposure to Second Hand Smoke in ChildrenStony Brook University HospitalGrace Propper, [email protected]

401: Reducing Hospital Acquired Central Line Associated Bloodstream Infections (CLABSI) at Florida HospitalFlorida HospitalKyle [email protected]

402: Reducing Hospital Acquired Clostridium Difficile Infections at Florida HospitalFlorida HospitalKyle [email protected]

403: Reducing Hospital Acquired Catheter-Associated Urinary Tract Infections (CAUTI) at Florida HospitalFlorida HospitalKyle [email protected]

404: Reducing Radiation Hazards In Neonatal Unit - Quality Improvement in Radiation Safety PracticesSingapore General HospitalPriyantha [email protected]

405: Reducing Restraint Use With Medical PatientsNew Hanover Regional Medical CenterBillie T. Robinson, [email protected]

406: Reducing Sepsis Mortality: Sepsis AlertsThe University of Kansas School of Medicine — WichitaGina Berg, [email protected]

407: Reducing Sepsis Mortality: Educating Sepsis ChampionsWesley Medical CenterSuzanne Fletcher, [email protected]

Page 13: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 4

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Patient Safety

408: Reduction of Advanced Stage Post-Operative Pediatric Tracheostomy WoundsNationwide Children’s HospitalKris Jatana, [email protected]

409: Reduction of Hypoglycemic Events in a Community Hospital SettingNCH Healthcare SystemKim [email protected]

410: Reduction of Inpatient Falls Through Engineering Upgrades, Policy Changes, and Improved Staff AwarenessRaulerson HospitalLance Richards, [email protected]

411: Reduction of Radiation through Physician Education NCH Healthcare SystemJim [email protected]

412: Right patient, Right Catheter, Right TimeMayo ClinicMary [email protected]

413: Root Cause Analysis as a Potential Communication Improvement Tool Japan Association for Development of Community MedicineMasahiko Ishikawa, MD, [email protected]

414: Safe VTE Prophylaxis on the Observation UnitNew York University Langone Medical CenterJason [email protected]

415: Safety in Numbers: Increasing Adverse Event ReportingChildren’s National Medical CenterSonal Kalburgi, [email protected]

416: Safety Marketing Communication Strategy and Initiatives: Helping to Change a CultureSignature Healthcare Brockton HospitalLorraine [email protected]

417: Saving Sacrums: Reducing Pressure InjuriesNCH Healthcare SystemErin Raney, [email protected]

418: Sepsis Checklist decreases Sepsis MortalityMethodist Mansfield Medical CenterDonna Crimmins-Bonnell, [email protected]

419: Sharing Notes is Good Medicine: The Patient Safety Benefits of OpenNotesBeth Israel Deaconess Medical CenterSigall Bell, [email protected]

420: Simulation Education to Ensure Safe Care After a Fall London Health Sciences CentreLucy Vermeulen, [email protected]

421: Standardization of Aseptic Technique in Regional Anesthesia BlocksHamad General HospitalSami [email protected]

422: Strategies for Fall Injury ReductionLawnwood Regional Medical Center and Heart InstituteNoreen Spano, [email protected]

423: Systemic Error Proofing to Prevent Hypoglycaemia in the Management of Hyperkalaemia PatientsNational University HospitalBhuvaneshwari Mohankumar, [email protected]

424: Teaming Up Against Venous Thromboembolism (VTE) Following Total Knee Arthroplasty (TKA)Hartford HospitalRobert [email protected]

425: The Academy for Emerging Leaders in Patient Safety: The Telluride Experience MedStar Health Quality and Safety InstituteSarveshwari [email protected]

426: The Fastest Way to Catch a Killer NCH Healthcare SystemMaritza [email protected]

427: The Secret in the Steam: How does Steam Quality Impact the Risk of Infection? Community Medical CenterMary Ann [email protected]

428: To Reduce Chemotherapy Spillage Singapore General HospitalLi Ying [email protected]

429: Treat Before TransferWesley Medical CenterBrett [email protected]

430: Use of a Fluorescent Gel Monitoring System to Improve Compliance with Cleaning of Clinical EquipmentTexas Health Harris Methodist Hospital Southwest Fort WorthKatherine Rhodes, [email protected]

431: Using a Bundle-Element Approach in Pediatric Central Line-Associated Bloodstream InfectionsThe Children’s Hospital of PhiladelphiaStephanie [email protected]

432: Validity and Reliability of the Cognitive PyramidOregon Health and Science University (OHSU)Mariah Hayes, [email protected]

433: Vulerability in Canadian Mental Health Settings: In-Patient SuicidesHIROCPolly [email protected]

434: When Hospitals Unite — The Focus is Patient SafetyJFK Medical CenterJudy Westhouse, [email protected]

435: When One Fall Becomes Another: Stop the Cycle in Ambulatory CareNovant HealthAaron [email protected]

Page 14: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Person- and Family-Centered CareStoryboard Numbers: 250–300

250: Advancing the Patient Experience through MindfulnessSaint Barnabas Health Care SystemPatrick Swift, [email protected]

251: CCO’s Advisor Connect: A virtual community bringing together patient, family and public advisorsCancer Care OntarioSuman [email protected]

252: Cervical Cancer Screening: An Innovative Approach for HIV+ WomenUNM Truman Health ServicesTamra [email protected]

253: Coaching Primary Care Practices in Patient-Centered Care: Engagement Measurement and ImprovementIntegrated Physician NetworkLauren [email protected]

254: Community Based Clinical Research — It Takes a VillageNovant HealthWendy [email protected]

255 Comprehensive Diabetic Care In Chronic Hemodialysis Patients : A Holistic Team EffortNo OrganizationFadumo [email protected]

256: Courageous Communication: Impact of Inter-professional Collaboration and Communication at the Bedside Practice University HospitalSean [email protected]

257: Developing Patient Centered Care in the Yukon Delta Region of AlaskaHealthcare Performance PartnersThomas [email protected]

258: Early Structured Communication Improves End-of-Life Care in the ICU? SSM Health CareAlbert Musa, [email protected]

259: Empowering Meaningful Discussion and Documentation of Code StatusNew York University Langone Medical CenterJordan [email protected]

260: Engaging Families to Improve Communication: The Patient and Family Centered I-PASS BundleCohen Children’s Medical CenterAnu Subramony, [email protected]

261: Enhancing the Patient/Provider Conversation through the use of Patient Reported Outcome Questionnaire (PRO-Q) responsesUniversity of Texas Southwestern Medical CenterSherene [email protected]

262: Enhancing Ways To Improve The Care For Bariatric PatientsSingapore General HospitalAngelina [email protected]

263: Failing Forwards as an Essential Component of Improving Predictive Discharge Alan GobAlan Gob, [email protected]

264: Families Influencing Safety Initiatives: Partnering to Prevent Patient Falls The Children’s Hospital of PhiladelphiaKimberly DiGerolamo, [email protected]

265: Gateways to Patient Family EngagementPatient & Family Centered Care PartnersLindsey [email protected]

266: Get Ready to MOON Your Patients! New Notification Requirements for Patients Receiving Outpatient Observation ServicesTaylor HealthcareTimothy [email protected]

267: Hearing the Voice of the Patient — Adding Self-Coaching to a Patient Follow-Up ToolEdward-Elmhurst HealthcareTom Scaletta, [email protected]

268: How do you improve care? Ask kids and youth to share their ideasHolland Bloorview Kids Rehabilitation HospitalLaura [email protected]

269: Improving End of Life Care: A Patient-Centered ApproachNorthwestern Memorial HospitalBarbara Buckley, [email protected]

270: Improving Medication Review for Older Patients in Acute CareChelsea AND Westminster NHS Foundation TrustEmily [email protected]

271: Improving Patient Understanding of Medications Through MedMatcher Application York HospitalDawn Becker, [email protected]

272: Informational Needs of Patients and Families in the Hospital SettingAlbany Medical Center/Somml HealthMichael [email protected]

273: Integrating Patients in Patient-Centered Communication Training for Surgical Residents: A Simulation-Based CurriculumInova Health SystemAnna [email protected]

274: Motivational Interviewing: Successful IntegrationQ-consult, LLCSusan Butterworth, [email protected]

275: Novel Tool as A Trigger for Advanced care Planning (ACP) in Hospitalized Oncology PatientsBoston Medical CenterNicole Lincoln, [email protected]

276: Optimizing The After Visit for MaineHealth Outpatient ClinicsUniversity of New England and MaineHealthTahlia [email protected]

277: Partnering With Families to Design an Inclusive Ambulatory Building The Children’s Hospital of PhiladelphiaAmy Kratchman, [email protected]

278: Partnering with Patients and Families in the CommunityHouston Methodist West HospitalTere [email protected]

279: Partnering with Providers in Process ImprovementPatient & Family Centered Care PartnersLindsey [email protected]

280: Partners Pediatric iCMP Program Caring for Children with Complex Care Needs in Primary CarePartners HealthcareBarbara Chambers, [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 15: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 2

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Person- and Family-Centered Care

281: Patient and Family Advisory Councils Clinic StyleGundersen Health SystemGinny [email protected]

282: Patient Feedback Improves Mental Health Outcomes: An Evidence Based PracticeKaiser PermanenteCosette [email protected]

283: Patient Portal 2.0: Innovation Drives EngagementHealthEast Care SystemTodd Smith, [email protected]

284: Patients and Families First: Meeting the Needs of Autistic and Special Needs Perioperative PatientsThe Stephen and Alexandra Cohen Children’s Medical Center of New YorkKathy [email protected]

285: Patients and Families First: Meeting the Needs of Pediatric Autistic and Special Needs Perioperative PatientsThe Stephen and Alexandra Cohen Children’s Medical Center of New YorkKathy [email protected]

286: Poke Plan: Communicating Patient Needs and Preferences for Pain and Anxiety ManagementAnn & Robert H. Lurie Children’s Hospital of ChicagoSteve [email protected]

287: Preserving Kidney Function in Spina Bifida PatientsNationwide Children’s HospitalStephen [email protected]

288: QI Meets Patient Stories: Are You Making the Most of Your Patient Stories?Scottish GovernmentShaun Maher, [email protected]

289: Right Care, Right Place, Right Time: Simplifying Care for Complex Care NeedsChangi General HospitalChristopher [email protected]

290: Setting the Stage for Patient Involvement in the Research Agenda: The PerioPatient ProjectPeriodontal Patient ProjectVictoria [email protected]

291: South West Hospice Palliaitve Care in the South West LHINSouth West Local Health Integration NetworkLisa Penner, [email protected]

292: State of Person and Family Centered Care — Organizations and SupportsLAM Professional Services, LLCLisa [email protected]

293: Sutter Health Patient and Family Advisory Councils Sutter HealthRoberta Mori, RN [email protected]

294: Sutter Health Patient Experience (SHPX) Advisory Council Sutter HealthRoberta Mori, RN [email protected]

295: The Advisor Experience Survey: Improving the Engagement Experience of Patient, Family and Public AdvisorsCancer Care OntarioSuman [email protected]

296: The Bortezomib @Home ProgramNational University Cancer Institute of Singapore (NCIS)Yee Mei Lee, [email protected]

297: The Family Will See You Now: A Prototype for Family Health and Well-BeingBusiness Innovation FactoryElizabeth [email protected]

298: Three Sides to Every Story: Preparing Patient and Family Storytellers, Facilitators and Audience ParticipantsLondon Health Sciences CentreLisa [email protected]

299: Use of Patient-Oriented Discharge Summaries (PODS) to Improve Patient Education and Access to Timely Follow-upWestern UniversityErin Spicer, [email protected]

300: What matters to you? Day 2016, #wmty16Scottish GovernmentShaun Maher, [email protected]

Page 16: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 3

Quality, Cost, and ValueStoryboard Numbers: 164–249

164: A Blood Management Paradigm for Patients Undergoing Elective Orthopedic SurgeryNew Hanover Regional Medical CenterCharmaine Lewis, [email protected]

165: A Lean Approach to the Spread of Innovations: The Sharing of Good IdeasUniversity of North Carolina (UNC) at Chapel HillErica Wolak, [email protected]

166: A Systemic Approach to Decreasing VariabilityHartford HealthCareKate [email protected]

167: A Test of Change, A New Model for Chronic Disease Management North York General HospitalSusan Woollard, RN [email protected]

168: Adherence Impact for New Hepatitis C Treatment on Cost Effectiveness in a Managed Care OrganizationVNSNY CHOICE SelectHealthLauren [email protected]

169: Anemia Clinic and the effects on elective total hip and knee replacementNew Hanover Regional Medical CenterCharmaine Lewis, MD [email protected]

170: Breaking Barriers: Lean-Designed Discharge Command Center Improves Patient Flow St. Luke’s-Roosvelt Hospital/Mount Sinai Health SystemLucy Xenophon, MD [email protected]

171: Breaking the Barriers to 11am Discharge on East Pavilion 9-5 at Yale New Haven HospitalYale New Haven HospitalJessica Cruz, [email protected]

172: Community Based Care:Mobile Health ParamedicsGeisinger Wyoming Valley Medical CenterDavid Schoenwetter, [email protected]

173: Continuing Quality Improvement in Motion: Portering DepartmentLondon Health Sciences CentreEamonn [email protected]

174: Decrease ED Blood Culture Contamination RatesSamaritan HospitalJudith [email protected]

175: Department of Medicine (DOM) — Outpatient Practice “Doc of the Day” (DOD)Mayo ClinicTroy [email protected]

176: Developing and Sustaining a Comprehensive and Collaborative Approach to Breathing Easier All Children’s Hospital John’s Hopkins MedicineSherry [email protected]

177: Development of a Clinical Program: Piloting Our Approach Using a Pathway for Evaluating CautiUniversity of PennsylvaniaCraig Umscheid, [email protected]

178: Development of an Interactive Dashboard: An Innovative Approach to Presenting Hospital Acquired Infection Data Partners HealthcareSarah [email protected]

179: Early Mobility in Critical Care Patients “ICU-Move It”: Movement is MedicineRegions HospitalSean [email protected]

180: Effectively Managing the Workforce for Success in Value-Based HealthcareKronos IncJocelyn Strong, [email protected]

181: Failing Forward as a Case for Moral MeasurementMethodist Health SystemsBenjamin [email protected]

182: Fast, Accurate, Systematic & Transitional: (FAST) Care Model for Patients to Receive Early Rehabilitation ReviewSingapore General HospitalSu Fee [email protected]

183: Financial Counselling, Reinvented!Singapore Health ServicesChen Ee [email protected]

184: Fixing Free-Floating Forms: Creating a Standard Process for Handling Patients’ FMLA and Disability FormsMayo ClinicChristopher [email protected]

185: Gastrointestinal Endoscopy (GI)Realignment and Best Practice Implementation ProjectLondon Health Sciences CentreSara [email protected]

186: Heart Failure to Healthy Lives — A 6 Year Journey at Monmouth Medical CenterMonmouth Medical CenterSharon Holden, [email protected]

187: Hospital Consumer Assessment of Healthcare Providers & Systems: A Deep Dive into Institutional DataMayo ClinicElizabeth Habermann, [email protected]

188: Impact of Standardizing Transitional Care Management Services in the Ambulatory Care SettingNortheast Medical GroupJohn [email protected]

189: Improve Early Access of High Risk Patients to Primary Care Podiatry for Acute ManagementNational healthcare Group PolyclinicsDonna Tan, [email protected]

190: Improving Access and Convenience of Patient Master ListSingapore General HospitalDerek [email protected]

191: Improving Appropriate Utilization of Cardiac Telemetry at Bridgeport Hospital Bridgeport HospitalLinda [email protected]

192: Improving Efficiency of Care for Complex Tracheostomy PatientsCarolinas Healthcare SystemMeridith [email protected]

193: Improving Patient Accessibility By Reducing Re-Scheduling Rate: An Essential Healthcare Quality DimensionKing Faisal Specialist Hospital & Research CenterMustafa [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 17: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 4

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Quality, Cost, and Value

194: Improving Quality of Palliative Care: Developing and implementing National Guidelines for Palliative CareNational Cancer Centre SingaporeTong Jen Lo, [email protected]

195: Improving Rapid Streptococcal Testing in the Pediatric Emergency Department Saint Barnabas HospitalAna [email protected]

196: Improving Sepsis Outcomes through Continuous Improvement in a Community Hospital SettingMission HospitalsLiz [email protected]

197: Improving the Health of a CommunityNew Hanover Regional Medical CenterSue Ballato, [email protected]

198: Increase the Rate of Ankle Brachial Index Assessment for Newly Diagnosed Diabetic Foot UlcersNational healthcare Group PolyclinicsLye Yoong Tan, [email protected]

199: Is Dry Indoor Air a Driver for Patient Infections?Harvard Medical SchoolStephanie Taylor, [email protected]

200: It’s a Miracle: Clinical Variation Reduction... A Supply Chain / Physician Collaboration Novant HealthLawerence “Lars” Nycum, [email protected]

201: Keep Calm and Document On: Documentation ExcellenceNovant HealthAbby Steelhammer, [email protected]

202: Lets BEE Mindful An Individualized Program for Children with Special NeedsThe Stephen and Alexandra Cohen Children’s Medical Center of New YorkSharon Goodman, [email protected]

203: Leveraging Medicare Spend Per Beneficiary Claims Data to Imrove Post-acute UtilizationVizient IncColleen Oldham, [email protected]

204: Management of HypoglycemiaMethodist Health SystemsLorenzo Manquero, [email protected]

205: Massive Transfusion Protocol in a Community Non-Trauma Setting: Is Blood Product Wastage Avoidable?The Hospital of Central ConnecticutNoubar [email protected]

206: Navigating ICU Expenses in the ACO EnvironmentBellin HealthJason Mattson, [email protected]

207: New Hanover Hospitalists Choosing Wisely: TelemetryNew Hanover Regional Medical CenterCharmaine [email protected]

208: Nurse-led Virtual Monitoring of Chronic Hepatitis B Patients as a Cost-Effective Alternative to Standard CareSingapore General HospitalEdmund Pek Siang [email protected]

209: Optimizing Transitions of Care for Medical Patients from Hospital to Community St. Thomas Elgin General HospitalKaren Davies, [email protected]

210: Optimizing Value: A Time-Driven Activity-Based Costing and Workflow Study in Primary CareDepartment of Family Medicine, University of Virginia School of MedicineM. Norman Oliver, [email protected]

211: Our Journey in Reducing Readmissions at Nemours Children’s Hospital (NCH)Nemours Children’s HospitalJan Genke, [email protected]

212: Our Journey to Zero Harm: Reducing CAUTI in the Children’s HospitalYale New Haven Health SystemLauren Edwards, [email protected]

213: Pathways to Population Health: A Case StudyOhioHealth GroupKyrsten [email protected]

214: Payer/Provider Collaborative Reduces Utilization and Cost, Improves Quality for 60K Medicare Advantage PatientsEvolution HealthLanty O’[email protected]

215: Pediatric Echocardiography Payment InnovationMedical College of WisconsinJulie [email protected]

216: People — Preparation — Process; The Lean Approach to Facility Design at Carolinas HealthCare SystemCarolinas Healthcare SystemNathan [email protected]

217: Quality Improvement Study of Discharge SummaryDetroit Receiving HospitalFaisal Kanbar [email protected]

218: Rapid Response Liaisons — Just a Heartbeat AwayKaiser PermanenteLaura [email protected]

219: Redefining Fracture Care: A multifaceted program of osteoporosis detection, fracture prevention and evidence-based treatmentto Alberta Health Services, Bone & Joint Strategic Clinical NetworkLiz [email protected]

220: Redesigning Care to Lower Episode Costs in Bone Marrow TransplantationStanford Health CareDiana [email protected]

221: Redesigning the Care of the Patient with Sickle Cell Disease: A Partnership with Patients Bridgeport HospitalSheran [email protected]

222: Reducing Cancellations on the Day of Scheduled Surgery at a Public General HospitalHospital Estadual de DiademaMarco Vitorino Cunha, [email protected]

223: Reducing Incidence of Peripheral Intravenous Therapy Infiltrations and Extravasations (PIVIEs) at an Academic Medical Center Dartmouth Hitchcock Medical CenterNicole [email protected]

224: Reducing the Intraoperative Use of Human Albumin at a University and a Community HospitalUniversity Of Cincinnati Medical CenterSean Josephs, [email protected]

225: Reducing Unnecessary Testing in the Care of Children with BronchiolitisChildren’s Hospital ColoradoPaige [email protected]

226: Reducing Waste in the PICU Through a Standardized Lab Reduction StrategyUniversity of Alabama at BirminghamWilliam [email protected]

227: Sitter Validation Tools Reduces Cost without Negative Impact on Quality Care Brigham and Women’s HospitalEscel Stanghellini, [email protected]

228: Small People in a Big World: It’s a “SPECIAL-T”The Stephen and Alexandra Cohen Children’s Medical Center of New YorkSharon Goodman, [email protected]

229: Telepsychiatry and Patient Placement: Using Lean Methods to Improve Patient Care and Reduce ED LOSCarolinas Healthcare SystemBruce [email protected]

Page 18: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 5

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Quality, Cost, and Value

230: The Added Value of a Daily Check-In Safety Call at a Pediatric Health System Children’s National Health SystemAhmed [email protected]

231: The Development of the Observation Unit and the Triple AimNew York University Langone Medical CenterChristopher [email protected]

232: The Inception of a Combined Enhanced Recovery After Surgery & Surgical Site Infection Prevention ProtocolPartners HealthcareSadiqa Mahmood, [email protected]

233: The Lean Leadership Development Program at Carolinas HealthCare SystemCarolinas Healthcare SysteChicana [email protected]

234: The Malnutrition Quality Improvement Initiative: A Dual-Pronged Approach to Advancing Malnutrition Care in Older Adults Avalere HealthEleanor [email protected]

235: The Shift to Electronic Clinical Quality Measures (eCQMs)Encore Health ResourcesSophia Batallas, [email protected]

236: The SPIN Team: Supporting Premature Infant NutritionUniversity of PennsylvaniaLori Christ, [email protected]

237: The Transplant Online Exercise (TONE) Program: Bringing Specialized Physiotherapy Care to Patients across Ontario, CanadaLondon Health Sciences CentreNancy [email protected]

238: Transforming Clinical Practice Guidelines into Action Society of Critical Care MedicineVishakha Kumar, [email protected]

239: Transforming Post-Operative Care through the Creation of the Surgical Extended Care UnitAll Children’s Hospital John’s Hopkins MedicineTracy [email protected]

240: Transforming Specialty Care. Hub and Community Shared-Care Satellite ModelRouge Valley Health SystemStephen [email protected]

241: Triple Aim as a Conceptual Framework for Conducting Comparative Effectiveness Research in Postoperative PainMallinckrodt PharmaceuticalsGeorge [email protected]

242: Turnaround Time Reduction of Radiology Results for Emergency Department PatientsCarolinas Healthcare SystemMelissa [email protected]

243: Unanticipated Benefits of a Collaborative Approach to Reducing Preventable Readmissions in Bariatric SurgeryPartners HealthcareSadiqa Mahmood, [email protected]

244: Understanding Your Peritoneal Dialysis Bloodwork ValuesLondon Health Sciences CentreNancy [email protected]

245: Using Transparency to Decrease Emergency Department Computed Tomography UtilizationCornell Scott-Hill Health CorporationMark Silvestri, [email protected]

246: Utilizing a Multidisciplinary Team Approach to Reduce Hospital Acquired C. difficile Infections.Memorial Hospital Of TampaStephanie Green, [email protected]

247: Working Together in a Multispecialty Organization: Decreasing Patient Wait Time for Lab Services OU Physicians-TulsaJennifer [email protected]

248: Zero Diversion Across Multiple Emergency Departments: Open Access for the Acute PatientAurora Health CareMimi Kokoska, [email protected]

249: Reducing Hip Fracture Surgery Delays in Edmonton, AlbertaUniversity of AlbertaLiz [email protected]

Page 19: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 1

Triple Aim for PopulationsStoryboard Numbers: 6–34

6: A System-Level Implementation of a High-Risk Pathway for Heart Failure PatientsIntermountain HealthcareJose [email protected]

7: A Triple Aim Improvement Story: How to Reduce and Report Cumulative Radiation ExposureIntermountain HealthcareColleen Roberts, [email protected]

8: ACO’s and the Seriously IllCare New England Health SystemAna Tuya Fulton, MD, [email protected]

9: Adaptations to International Collaboratives That Work!Institute for Healthcare ImprovementMaureen Tshabalala, [email protected]

10: Advanced Medical Home —Transforming Primary Health to Meet the Needs of People Spectrum Health Medical GroupEdward Millermaier, [email protected]

11: An Innovative Partnership to Serve Vulnerable PatientsProvidence St. Vincent Medical CenterMichelle [email protected]

12: Assessment of a Pharmacist-Managed Outpatient Transition Clinic in a Community Hospital Florida Hospital CelebrationKristin [email protected]

13: Building Sustainability into Reduced Heart Failure Patient Readmissions and Improved OutcomesStanford Hospital and Clinics Christine Thompson, [email protected]

14: Concussion: Regional Collaboration Takes Triple AimCentraCareScott [email protected]

15: Disease Registries as a Tool for Improving Patient OutcomesThe University of Texas Medical Branch at GalvestonCraig [email protected]

16: Down to zero — Reducing SSI in Heart Surgerycarmel medical centerSharon Alroy-Preis, MD, [email protected]

17: Dry Indoor Air Drives Patient InfectionsTaylor Healthcare Consulting, IncStephanie Taylor, [email protected]

18: Enacting Family Centered Care in Situations of Required Social SeparationThe Children’s Hospital of PhiladelphiaRachel Biblow, [email protected]

19: Evaluating Long Term Care Homes’ IntraVenous Therapy Experiences (LIVE Study)Medical Pharmacies Group LimitedHrishikesh [email protected]

20: Exemplary Practices in Primary Care Home ImplementationOHSU & PSU School of Public HealthSherril Gelmon, [email protected]

21: Formulating a provincial strategy for Regional Trauma Network developmentCritical Care Services OntarioCherryl [email protected]

22: Implementation and Outcomes of Comprehensive Epilepsy Model in OntarioCritical Care Services OntarioAnastasia [email protected]

23: Improving Chronic Kidney Disease Care: EMR Tools Help Providers Accurately Stage and Close Care Gaps University of Texas Southwestern Medical CenterYolanda [email protected]

24: Improving Population Health: Hepatitis C screening for Baby Boomers (Adults Born 1945-1965) University of Kansas Medical CenterEyad Al-Hihi, [email protected]

25: Improving Transitions Near End of LifeCare New EnglandKelly [email protected]

26: Integrating a Systems-Based Practice Curriculum into Graduate Medical EducationArizona State UniversityKristen [email protected]

27: Medicare Annual Wellness Visit: Unique Opportunities to Meet the Triple Aim MerckLisa [email protected]

28: Overcoming Initiative Fatigue — A Roadmap for Health Systems Transformation National Association of Community Health Centers (NACHC)Cheryl Modica, PhD, [email protected]

29: Pediatric Asthma ED Visit Reduction in Dallas Childrens Health System of TexasChad Brands, [email protected]

30: Promoting Colorectal Cancer Screening: Fine-tuning an iFOBT Mailing CampaignAustin Regional ClinicElena Chow, [email protected]

31: Quality is not Incidental! Optimizing outcomes for patients with pulmonary nodulesChristiana Care Health SystemHeather Powell, [email protected]

32: Reducing Door to Needle in Stroke patientscarmel medical centerSharon Alroy-Preis, MD, [email protected]

33: Simple Interventions Can Break the Cycle of Pediatric Emergency Department Utilization for Low Acuity ConditionsChildrens Health System of TexasPenny Wiliams, [email protected]

34: Transitions of Care Efforts to Improve Care Coordination and Appropriate Resource UtilizationThe University of Texas Medical Branch at GalvestonCraig [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress BallroomDuring this reception, presenters will be standing by their boards to answer questions.

Page 20: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 2

Student and Resident StoryboardsStoryboard Numbers: 35–161

35: Mr. and Mrs. No Show: An Analysis Characterizing Patients with High Rates of NonattendanceAlbany Medical CollegeCara [email protected]

36: Glycemic Control Transformation at Phoenix VAHCS: A QI InitiativeBanner HealthRustan Sharer, [email protected]

37: Factors Associated with Reporting of Professionalism Violations by Medical StudentsBaylor College Of MedicineJaden [email protected]

38: Improving Chapter Activities to Increase Student Engagement in QI/PSBaylor College Of MedicineKevin [email protected]

39: Planning a Quality Improvement & Patient Safety Conference in the Texas Medical CenterBaylor College Of MedicineKevin [email protected]

40: Accurate Body Weight Recording in a Trauma and Orthopaedic WardBelfast Health and Social Care TrustJonathan [email protected]

41: Exploring Access to Healthcare for the Homeless Population in Green Bay, WIBellin CollegeKortney [email protected]

42: Critical Care Resource RN Communication Improvements for Patient SafetyBoston Medical CenterKatherine Scanlon, [email protected]

43: Improving Inpatient Care of COPD Exacerbations: Targeting Appropriate Oxygen SupplementationBoston Medical CenterRadha Govindraj, Marianne Bauer, and David Yuh, [email protected]

44: Improving transitions of care through implementation of IPASS handoff bundle — Multidisciplinary BMC experienceBoston Medical Center GME ProgramAravind Ajakumar Menon, [email protected]

45: Reducing Radiation Exposure in Crohn’s Disease Patients by the Availability of Magnetic Resonance ImagingBoston Medical Center GME ProgramStephanie Le, [email protected]

46: Ancillary Services Committee: Improving Resident Well-Being through Workflow RedesignBoston Medical Center Graduate Medical Education, CIRAmir Meiri, [email protected]

47: Developing a Quality Improvement Curriculum for the Family Medicine ClerkshipBoston UniversityAlicia [email protected]

48: Using Data to Teach Medical Students Quality Improvement: a Pilot StudyBoston UniversityHelen [email protected]

49: Implementing Patient Education to Combat Chronic Disease ExacerbationBoston University School of MedicineRauvynne [email protected]

50: Medical Student Initiative To Measure And Improve Low Back Pain Imaging Appropriateness Boston University School of MedicineMichael Von [email protected]

51: Patient-Centered Discharge Education in a Neurology Clerkship Curriculum: Student-Owned Quality Improvement Initiative to Reduce RehospitalizationsBoston University School of MedicineRobert [email protected]

52: Addressing HIV Post-Exposure Prophylaxis Delay in the Pediatric Emergency DepartmentBoston University School of Medicine / Boston Medical CenterNicole [email protected]

53: ATTEND: A Two-pronged Trial to Eliminate No Shows in Diagnostic ImagingBrock UniversityJohn [email protected]

54: Healthcare Through the Patient’s EyesBrody School of MedicineJustin [email protected]

55: Improving COPD Care: A Resident-lead Continuous Quality Improvement Initiative in a Teaching Outpatient ClinicBuffalo General Hospital: UBMD Internal Medicine Residency ProgramEd Wilson, [email protected]

56: Supporting Autonomy Through A Practice Improvement TeamCambridge Health AllianceSpencer Rittner, [email protected]

57: Don’t Waste the Medical Waste: Reducing Improperly Classified Hazardous Waste in a Medical FacilityCentennial High SchoolDanny [email protected]

58: Development of a Septic Shock Algorithm in the Pediatric Intensive Care UnitChildren’s Hospital of Alabama and University of Alabama at BirminghamSteven Nye, [email protected]

59: Quality Improvement to Reduce Procedural Delays and Improve Patient Satisfaction Using The DMAIC Data-Driven Strategy Columbia UniversityMaryLou [email protected]

60: Standardizing Protocols: Effects on Nurse Satisfaction and Diabetes EducationDuke University Health SystemYingna [email protected]

61: Standardizing Text Paging to Improve Physician-Nurse Communication: A Pilot InterventionDuke University Health SystemPatrick O’[email protected]

62: Clarkston Community Health Center Quality Improvement Initiative: Optimizing Patient FlowEmory UniversityJoyce [email protected]

StoryboardsThe 28th Annual National Forum on Quality Improvement in Health Care

December 4–7, 2016 · Orlando, FL

Storyboard ReceptionTuesday, December 6, 4:30 PM–6:30 PM, Cypress HallDuring this reception, presenters will be standing by their boards to answer questions.

Page 21: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 3

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Student and Resident Storyboards

63: Early Intervention and Standardization of Management of Postpartum Hemorrhage in the Birth Center Setting Frontier Nursing UniversityCindy [email protected]

64: Implementation of a Standardized Communication Transfer Tool: Improving Transfers from Birth Center to Hospital SettingFrontier Nursing UniversityShari Long [email protected]

65: Improving Health Literacy and Patient Safety: A Quality Improvement Project to Reinforce Teach-BackFrontier Nursing UniversityJessica [email protected]

66: Creating an Actionable, Visual Data Base for the Intensive Care Unit Geisinger Health SystemChristian Greco, [email protected]

67: Healthcare Leadership Track Students Post-Online Leadership Module AssessmentGeorgetown UniversityDavid [email protected]

68: Re-Energizing the Georgetown University Open School ChapterGeorgetown UniversityConner [email protected]

69: Improving Patient Satisfaction Scores Implementing a Rapid Triage and Direct Bedding ProcessGreenwich HospitalAmanda [email protected]

70: Electronic Tracking of Opioid Prescriptions Among Family Medicine PhysiciansHalifax HealthLeslie [email protected]

71: Establishing the physical health needs of victims of domestic violence. Halifax Health Family Medicine Residency ProgramKyle [email protected]

72: Implementation of a Physician-Led Rapid Response Team to Decrease Mortality and Code Blue Calls. Halifax Health Family Medicine Residency ProgramBich [email protected]

73: Perception of the multidisciplinary ICU team regarding the effectiveness of communicationHospital Israelita Albert EinsteinCarin Ferreira [email protected]

74: Sickle Cell Disease (SCD)-Related Pain: Perceptions of Medical ResidentsHoward University HospitalGbeminiyi Samuel, [email protected]

75: Implementation of a House Staff-Led Pneumonia Antibiotic Stewardship ProgramIcahn School of Medicine at Mount SinaiDavid [email protected]

76: Quality Improvement Handoff Template: A Methodological Approach to Standardizing and Simplifying Quality Improvement Project WorkJames A. Haley Veterans’ HospitalJustin Iannello, [email protected]

77: Addressing No-Shows and Same-Day Cancellations in a Primary Care Clinic through Provider Slot UtilizationLouis Stokes Cleveland VAMCSharjeel Hooda, [email protected]

78: Decreasing Inappropriate Prescription of Proton Pump Inhibitors in a Resident-Run VA Primary Care Clinic Louis Stokes VA Medical CenterAshwinee Natu, [email protected]

79: #Transfuse-LESS — Reduction of Intraoperative Blood Product Usage during Coronary Artery Bypass Graft OperationsMassachusetts General HospitalJordan Bloom, [email protected]

80: Assessing a Practice Change on Surgical OutcomesMayo ClinicBrittany Murphy, [email protected]

81: Reducing Alarms and Cost of Cardiac Telemetry BedsMayo ClinicAli Alsaad, [email protected]

82: Improving Text Page Communication on Pediatric Wards in a Tertiary Medical CenterMedStar Georgetown University HospitalMarko Culjat, MD, [email protected]

83: Assessing a Clinical Pathway on Hypoglycemia and Quality OutcomesMercy Hospital St. LouisBecky [email protected]

84: Good Old Snail Mail: Reducing No Shows in Primary CareMichigan State University College of Human MedicineSaya [email protected]

85: Prevalence of Depression in Heart Failure Patients in Outpatient SettingMonmouth Medical CenterIsha Verma, [email protected]

86: Screening for Malnutrition at the Tulane Head and Neck Cancer CenterNew Orleans Healthcare Improvement Group Jeremy [email protected]

87: Reducing Avoidable Emergency Department Visits and Hospitalizations in a New York City Safety-Net HospitalNew York City Department of Health and Mental HygieneLinda Wong, [email protected]

88: IHI Open School as an Academic Framework for Resident Education in Quality Improvement at OVMC-UCLAOlive View Medical CenterAra Rostomian, MD, [email protected]

89: News and Updates from the PSU & OHSU IHI Open School ChapterOregon Health and Science University (OHSU) Jeffrey [email protected]

90: Active Panel Management Implementation Orlando VA Medical Center/University of Central Florida Medical School Jose [email protected]

91: Improving At Home Pain Control After Pediatric TonsillectomyPenn State Hershey Medical CenterMichele Carr, [email protected]

92: Pet Therapy for Children Post-TonsillectomyPenn State Hershey Medical CenterMichele Carr, [email protected]

93: A Population Health Framing of Deming’s 14 PointsPortland State University (PSU)-Oregon Health and Science University (OHSU) School of Public HealthAdam Hoverman, [email protected]

94: IHI Open School Purdue University Chapter: An interdisciplinary Student Organization Devoted to Healthcare ImprovementPurdue UniversityMeghan [email protected]

95: Summer Certification: Improving Chapter Education and Leadership Purdue UniversityMeghan [email protected]

96: Resilient Wellness Healing NetworkResilient WellnessDaisy [email protected]

97: Co-Creation: the West Coast Regional Improvement ProjectSchool of Public Health, Oregon Health and Science University-Portland State UniversityKelsey Priest, [email protected]

98: The Value of Bedside Scheduling for the 7-day PCP Follow-up VisitSentara HealthcareAnthony Hardt, [email protected]

Page 22: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 4

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Student and Resident Storyboards

99: Designing Virtual Reality Paradigms for Chronic Pain Patients Self-Management: Pain Self-modulation and Pain DistractionSimon Fraser UniversityXin [email protected]

100: Evaluating “AS IF”, a Interactive Game to Enhance Empathy for Chronic Pain PatientSimon Fraser UniversityXin [email protected]

101: Improving Hand Hygiene Compliance Among Doctors Singapore General HospitalWeixian Alex [email protected]

102: Decreasing Time to Antibiotics in the Neonatal Intensive Care UnitThe Children’s Hospital of PhiladelphiaKatherine Wu, [email protected]

103: Implementing a Modified Comprehensive Elder Exam Model for High-Risk AdmissionsTsehootsooi Medical CenterCristina Stuefen, [email protected]

104: Effect of Intervention on Nurse Attendance and Incidence of Infection at ICU Daily Bedside Rounds Tulane UniversityEliza [email protected]

105: Can We Improve Management of Organ Donors? A Comparison of Low-Dose and High-Dose Steroid ProtocolsTulane University School of MedicineAakash [email protected]

106: Improving Time to Provider Assessment for Outside Hospital Transfer PatientsTulane University School of MedicineAya [email protected]

107: Increasing Patient Engagement in their Care through Use of the In-Room Whiteboard Tulane University School of MedicineJeremy [email protected]

108: Outpatient Follow-Up and Its Relationship to Patient OutcomesTulane University School of MedicineIsaac [email protected]

109: Student Attitudes Toward Contact Precautions: A Window into Non-Compliance in An Academic Medical CenterTulane University School of Medicine, New Orleans Healthcare Improvement GroupEliza [email protected]

110: “I-CAN” to “We Did”: A Quality Management Class & Medical Student Run Clinic Co-opTulane University School of Public Health & Tropical MedicineCatherine [email protected]

111: Medical School Student Run Clinics: Managing a Hepatitis C Screening and Linkage to Care ProgramTulane University School of Public Health & Tropical MedicineCatherine [email protected]

112: Medical School Student Run Clinics: Scaling Up a Hepatitis C Screening Program Tulane University School of Public Health & Tropical MedicineCatherine [email protected]

113: Evaluation of the Crash Cart Performance, Physical Conditions and Maintenance in the Emergency RoomUniversidad del Valle de México, campus QuerétaroJuan Yair Rodríguez Torres [email protected]

114: Exploring Vaccination Compliance in Co-managed Primary Care Patients — A Trainee Led ProjectUniversity Hospital — CMCOlapeju [email protected]

115: Gamification of Dementia Education in Acute CareUniversity of British ColumbiaLillian [email protected]

116: Implications of SPRINT Trial on Current Management of High Risk Patients in Outpatient Cardiology ClinicUniversity of British ColumbiaRen Jie [email protected]

116: Lessons learned from Retrospective Quality Improvement Audit for High Risk Patients in Outpatient Cardiology Clinic University of British ColumbiaRen Jie [email protected]

117: One Year of Experience & Student Reflections on IHI Resource Integration within UBC’s Medical CurriculumUniversity of British ColumbiaJenna [email protected]

118: Quality Improvement Practicum Program: One Year LaterUniversity of British ColumbiaKan [email protected]

119: Consistency to Consensus: Impact of Standardization on Postnatal Management of Antenally Diagnosed Urinary Tract DilationUniversity of Calgary Neonatology FellowshipSmita Roychoudhury, [email protected]

120: Appropriateness of Troponin Ordering at Academic Medical CenterUniversity of California San FranciscoKatie Raffel, [email protected]

121: Naloxone Distribution and Training for Outpatient Veterans with High Risk Opiate UseUniversity of California San Francisco Medical CenterKatie Raffel, [email protected]

122: Google Glass: Its Role in Medical Error Prevention, Near Misses, and Root Cause AnalysisUniversity of Central Florida College of MedicineSteven [email protected]

123: Improving Residents’ Code Status DiscussionUniversity of Central Florida College of MedicineJose Lozano [email protected]

124: Improving the Performance of the Diabetic Foot Exam in a Primary Care ClinicUniversity of Central Florida College of MedicineFaraz Afridi, [email protected]

125: The New Asthma Care Guideline: A Multidisciplinary Approach to Inpatient ManagementUniversity of Chicago Medical CenterAjanta [email protected]

126: Applying User-Centered Design to Co-Create Experience Improvement Strategies on a Medical-Surgical UnitUniversity of Colorado School of MedicineTheodora [email protected]

127: Diabetes in Pregnancy: Enhanced Patient Satisfaction with Cellular-Enabled Glucose MonitoringUniversity of Iowa Carver College of MedicineAlyson [email protected]

128: University of Miami Miller School of Medicine IHI Open School ChapterUniversity of Miami Miller School of MedicineLauren [email protected]

129: Improving Teamwork and Communication among Healthcare Workers Using the TeamSTEPPS ApproachUniversity of Minnesota School of NursingRazaq Adedayo, [email protected]

130: Implementation of a Daily Goals Tool Improves Team Communication in the Neurosciences ICUUniversity of North Carolina (UNC) at Chapel HillEmelin [email protected]

131: JPS Hand Hygiene InitiativeUniversity of North Texas Health Science CenterChelsea [email protected]

132: How Can We Work Together, If We Don’t Learn Together?University of Oklahoma Health Sciences CenterColleen [email protected]

133: Plan of Care Communication Intervention for Hospitalized PatientsUniversity of PennsylvaniaMichael Knight, [email protected]

Page 23: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 5

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Student and Resident Storyboards

134: Creating a “Dream Team” Prioritizing Sleep in the Hospital Setting University of Pittsburgh Medical Center (UPMC)/Waynesburg UniversityIrma D’Antonio, [email protected]

135: University of South Carolina, Columbia — IHI Open School ChapterUniversity of South Carolina Faten [email protected]

136: A Pilot to Improve the Pain Medication Experience in HospiceUniversity of South FloridaBrittany [email protected]

137: Assessing the Fluid Intake of Geriatric Psychiatry PatientsUniversity of South FloridaRyan [email protected]

138: Improving Resident QI Culture and Curriculum Using Didactic and Experiential LearningUniversity of South FloridaDavid [email protected]

139: Techniques to Improve Patient Flow in a Pediatric Street Medicine ClinicUniversity of South FloridaRichelle [email protected]

140: USF Healthcare Improvement Group 2016University of South FloridaEdward [email protected]

141: Decreasing Perioperative Medication ErrorsUniversity of Texas Health Science Center School of NursingJulie [email protected]

142: Decreasing Diarrhea and Dehydration in the Dominican RepublicUniversity of Texas SouthwesternAlice [email protected]

143: Decreasing ED Utilization by Patients Seen at the UT Southwestern Simmons Comprehensive Cancer CenterUniversity of Texas SouthwesternShantan [email protected]

144 Improving Clinic Flow at Parkland Memorial Hospital’s Surgical Oncology ClinicUniversity of Texas SouthwesternMatthew [email protected]

145: Optimizing Clinic Flow at the Parkland Memorial Hospital Surgical Breast Oncology ClinicsUniversity of Texas SouthwesternCharisma [email protected]

146: Reducing CPAP Failure in Extremely Preterm Infants University of Texas SouthwesternHenry [email protected]

147: Reducing Preventable Readmissions for Patients with Diabetes on the Parkland Hospitalist Units University of Texas SouthwesternTim [email protected]

148: Improving Conformance to a Redesigned OR-to-ICU Patient Handover ProcessUniversity of Texas Southwestern Medical CenterEleanor Phelps, [email protected]

149: Investigation of the Effectiveness of Anal Cancer Screening in HIV PatientsUniversity of Texas Southwestern Medical CenterAndrew [email protected]

150: Improving the Adherence of Providers to AASM Guidelines for Evaluation, Treatment, and Management of OSAUniversity Of The Incarnate WordHeather [email protected]

151: Butting Out: Improving Nicotine-Withdrawal Management in a Psychiatric Emergency DepartmentUniversity of TorontoPaul [email protected]

152: Quality Outcomes, Enhancing the Patient Experience, & Reducing Cost per Case in an Anesthesia DepartmentUrsuline CollegeBarbara [email protected]

153: QI Programs Impact to Successful Clinical Practice ChangesUT Health Science Center at San AntonioErika [email protected]

154: Quality Improvement Programs’ IMPACT to Successful Clinical Practice ChangesUT Health Science Center at San Antonio (UTHSCSA)/UIWErika [email protected]

155: Improving Event Reporting in the 9th floor CVICU at Clements University Hospital UT Southwestern Institute for Healthcare Improvement Open SchoolPatrick [email protected]

156: Vanderbilt Healthcare Improvement GroupVanderbilt UniversityRohini [email protected]

157: A Resident-Led QI Initiative to Increase Cardiac Rehabilitation Utilization in the Primary Care SettingVeterans AdministrationTimica [email protected]

158: Resident-Run Quality Improvement Project to Increase Lung Cancer Screening in the Primary Care SettingVeterans AdministrationPaul Lin, MD, [email protected]

159: Fall Prevention Through SimulationVHARoschelle Manigold Geralyn Voboril, [email protected]

160: Patient Safety and Quality Improvement Attitudes and Knowledge between Medical Students, Residents, and FacultyWashington University in St Louis School of MedicineMichael [email protected]

161: Early Integration of Quality Improvement within a Professional Identity FrameworkWestern UniversityJason Leonard Elzinga [email protected]

Page 24: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Institute for Healthcare Improvement · ihi.org 6

28TH ANNUAL NATIONAL FORUM STORYBOARDS: Student and Resident Storyboards

Storyboard Walkaround SessionsStoryboard Walkaround 1; Addressing the Opioid Epidemic

SW1 CCO Pharmacy Interventions for Regional Opioid Systems ChangeMelissa Brewster, PharmD, Ambulatory Care Coordinator, CareOregon

SW1 Systems Approach to Address the Opioid EpidemicSafina Koreishi, MD, Medical Director, Columbia Pacific CCO

SW1 We Own This! A Response to the Opioid Crisis Brian Konowalchuk, MD, MPH, Occupational Medicine Physician, Essentia Health; Joe Bianco, MD, Primary Care Director, Essentia Health

Storyboard Walkaround 2; Global Efforts in Achieving Health Equity

SW2 Addressing Equity with Community Health WorkersCelia Higueras, Project Manager, Oregon Community Health Workers Association

SW2 Climbing down from your Ivory TowerLisa Altman, Integrated Care Manager, The Sydney Children’s Hospitals Network

SW2 Guidelines: One Size Does Not Fit AllJodie Dvorkin, MD, MPH, Health Consultant/Project Manager, Institute for Clinical Systems Improvement

SW2 Tackling the Equity ChallengeMataroria Lyndon, Clinical Lead, Ko Awatea

Storyboard Walkaround 3; Transforming the Patient Experience through Technology

SW3 Leap-frogging Improvement with Mobile HealthJime Tambala, Project Officer, Maikhanda Trust

SW3 Social Media Used to Reduce CLABSIDawn Knight, Executive Administrator Performance Improvement, Loma Linda University

SW3 Technology + Process Improvement = ValuePatricia Embree, Senior Director, PFCC Innovation Center, University of Pittsburgh Medical Center

SW3 Using Technology to Take Care to the PatientLisa Curatulo, Consultant Paramedic, NHS Scotland

Storyboard Walkaround 4;

Patient, Team, System, Payer: The Quality Pillars

SW4 Quality Pillar 1: The PatientMarie Brown, MD, Assistant Professor of Medicine, Rush University Medical Center

SW4 Quality Pillar 2: The TeamSelam Wubu, Senior Associate, Quality Improvement, American College of Physicians

SW4 Quality Pillar 3: The SystemJulia Andrieni, MD, Vice President, Population Health & Primary Care, Houston Methodist

SW4 Quality Pillar 4: The PayerSteve Peskin, MD, Executive Medical Director, Horizon Blue Cross Blue Shield

Storyboard Walkaround 5; High-Impact Student Projects

SW5 In-person Interpreter Participation during Morning Rounds Changes Patient Management in the Pediatric Inpatient WardVivian Wang, Student, Boston University School of Medicine

SW5 Sustainability of a Mental Health Prevention Initiative through Community EngagementNikos Karakashian, Student, University of South Florida Morsani College of Medicine

SW5 University of Cincinnati Open School ChapterCourtney Gleason, Student, University of Cincinnati College of Medicine

Page 25: Storyboards - IHI · Storyboards The 28th Annual National Forum on Quality Improvement in Health Care December 4–7, 2016 · Orlando, FL Storyboard Reception Tuesday, December 6,

Vigilanz

TaylorH

ealthcare

Dartm

outhInstitute

Qualaris

MedeA

nalytics

3M

Prim

exW

ireless

Imprivata

FormFast

Bluew

are,Inc.

Courtem

anche&

Associates

CapsuleTech,

aQ

ualcomm

LifeC

ompany

Cham

eleonC

orporation

Morrisey

Associates,

Inc.

Health

Information

AllianceInc.

National

Research

Corportation

RG

PH

ealthcare

JohnK

im&A

ssociates

MC

NH

ealthcare

Midas+,

AX

eroxC

ompany

TruvenH

ealthA

nalytics

Sim

plerH

ealthcare

University

ofM

ichiganH

ealthcareP

rograms

Cerner

Corporation

Q-C

entrix

Com

monw

ealthFund

Southcentral

Foundation

Kronos

Incorporated

IsabelH

ealthcareiV

Watch

Baldrige

Perform

anceE

xcellence-Program

Healthcare

Business

Insights(H

BI)

Prem

ierH

ealthcareA

lliance

BM

JBiosound

Technologies

Perahealth

Northw

ellH

ealth

Centerto

Advance

PalliativeC

are

i2iS

ystems

Minitab

IHI

Perform

anceLogicInc.

Policy

Medical

LogicStream

Health,Inc.

Creative

Healthcare

Sw

ipeSense,

Inc.

Safe

andR

eliableH

ealthcare

ApolloM

D

University

ofA

labama

@B

irningham

JointC

omm

issionR

esources

TheJoint

Com

mission

JointC

omm

issionC

enterfor

Transforming

Healthcar

National

Patient

Safety

Foundation

RL

Solutions

QP

ID

DebM

ed

InfiniteTrading,

Inc.

Cardinal

Health

NE

JMC

atalystE

xergenC

orporation

Societyof

Hospital

Medicine'sC

enterforQ

I

Physician

Com

pass

Pfizer

DN

VG

LH

ealthcare

Medisas

HealthS

tream,

Inc.

EC

RI

Institute

QI

Macrosfor

Excel

Kienbaum

Managem

entC

onsultantsG

mbH

VitalH

ealthS

oftware

HealthTeam

Works

MedS

tarH

ealth

Virginia

Mason

Institute

CH

AN

Healthcare

Am

ericanC

ollegeof

Surgeons

QG

enda

Bingham

tonU

niversity

University

ofTennessee

TheC

ompliance

Team,

Inc.

Allied

Pow

ers,LLC

Vizient

CR

ICO

Strategies

Datix

(US

A),

Inc.

Agingw

ithD

ignity

AA

HH

S/H

FAP

Allied

Pow

ers,LLC

Haw

aiianM

oon

Xenex

DisinfectionS

ervices*

Queen's

Univeristy

100

10041005

10061007

10081009

101

10101011

10121013

10141015

10201021

1023

1025

104105

106107

108109

110111

112113

115

120

121

122

200

204205

208

211

212213

214

220

222

224

225

226

228

300

305

307

309

310311

312

314

321

327

400

404405

408409

410

413

421

423

425

426427

428

504505

506507

511

520521

522

524

526527

528

600601

604605

606607

608609

610611

612

621

623

625

626627

628629

700

704705

706707

708709

710711

713

720721

722723

724725

726727

728729

800801

804805

806807

808809

810

812813

820

822

824825

826827

828829

904905

906907

908909

911

913

915

921

924

926

928

ORLANDO WORLD CENTER MARRIOTT, ORLANDO, FLORIDA

CYPRESS BALLROOM

DECEMBER 5 - 7, 2016

IHI - NATL FORUM ON QUALITY IMPROVEMENT

ENTRANCE

30" COCKTAILS

ACTIVITY

ZONE

30" COCKTAIL ROUNDS

COFFEE/TEA SODA

SODAS

COFFEE

LEMONADE/ICE TEA

SODAS COFFEE

LEMONADE/ICE TEA

SODAS COFFEE

SODAS

VENDOR SESSIONS

TO GENERAL

SESSION

VENDOR

CLASSROOM

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LUNCHES

LEMONADE/ICE TEA

LEMONADE/ICE TEA

LUNCHES

14'W x 16'6"H

24'W x 16'6"H

24'W x 16'6"H

26'W x 24'-6"H

20'W x 12'H

20'W x 11'-7"H

24'W x 16'6"H

24'W x 16'6"H

UP

REG

LOADING DOCK

SERVICE CORRIDOR

SERVICE CORRIDOR

FX

FX

FX

FHC

FX

FHC

FX

FHC

FHC

FHCFX

FX

FX

FX

FX

FX

FX

FX

FX

FX

PREFUNCTION AREA

47"-HIGH COUNTER

PREFUNCTION AREA

47"-HIGH COUNTER

PREFUNCTION AREA

47"-HIGH COUNTER

TILED FLOOR

TILED FLOOR

TILED FLOOR

BLOCK)

BLOCK)

(DO NOT

VENT

(DO NOT

VENT

VENT

(DO NOT BLOCK)

BLOCK)

(DO NOT

VENT

BLOCK)

BLOCK)

(DO NOT

VENT

(DO NOT

VENT

COOLER

COUNTER

COOLER

COUNTER

STORAGE

ICEDRAIN

BREWER

ICEDRAIN

BREWER

SINK

SINK

Cypress B

all Room

Storyboards

Storyboard

Registration

Desk

59

0 - 5

99

43

4 - 5

89

27

8 - 4

33

14

0 - 2

77

1- 1

39

45

8 - 5

65

30

2 - 4

09

16

4 - 2

53

25

- 11

5

47

9 - 5

44

32

3 - 3

88

18

5 - 2

32

46

- 94

50

0 - 5

23

34

4 - 3

67

60

0 - 6

23

During reception view

Storyboard W

alkaround P

osters here.