Accessibility Integration in a Global Customer Website - Scotiabank.com - A Success Story 1/2
Story of a website
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Transcript of Story of a website
The Story of a WebsiteBuilding a successful web project
Clay Schossow, New Media Campaigns@newmediaclay
New Media Campaigns
• 12 Person Full-Service Agency in Carrboro
• Clients include universities, startups, local non-profits, and Fortune 500 companies.
• Worked on more than 500 projects
• Featured in BBC, BusinessWeek, Inc, N&O, and more
PRESTO!
Identifying Your Website’s Story
• What’s the mission of the organization and how can the online presence augment that?
• Is it sparking an interactive dialogue?
• Will it be drawing in new “customers” or helping current ones?
• Really easy to say Both to all of these, but choose
Your Story Is Your Rock
Important Questions for You
• Who do you admire online?
• Rank your stakeholders
• What are the key conversion points?
• What’s our online presence look like 6 months post-launch?
• What does success look like? (Traffic, sales, etc.)
Questions Your Vendor Will Ask
• Are there any required technologies? Why and what are they?
• Goals?
• Budget and timeline?
• Is this overall a good fit?
The NMC Checklist
Design?
Development?
Marketing?
Mobile?
Custom tools or database?
Helping ALCE Find Their Story
• Assisted Living Comparison Experts
• Came to NMC as a for-profit business with a specific business model and search algorithm
• Spent time understanding core story and offering
• Blew up the whole model and went to donations w/ a regional roll out
Takeaways
• Find your story upfront
• Spend time answering your questions to help guide vendor with theirs
• Embrace change and know that it’s coming
• Launch is not the end of the trip, but just a major bridge