Store of the future 15102015

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The Future of Retail starts with the ultimate question: “What if ?” Twitter: @frankquix @storefuture

Transcript of Store of the future 15102015

Page 1: Store of the future 15102015

The Future of Retail starts withthe ultimate question: “What if ?”

Twitter: @frankquix @storefuture

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What if 50% of non food products will be sold online

What if Pure Players will take 50% market share

The new 50/50 equation

75%

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The Future of Retail

How will we shop by 2030?

Good question!

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Ask the shoppers of 2030!

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Millennials digitalgrown ups

The digisumer on the move

99%

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Millennials love toshop offline

Shopping will be done in stores

69%

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The store as Playground forBrand and Product

Millennials65%

Boomers57%

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Fusion Retailing, the perfect hangout for shopping

Millennials64%

Boomers52%

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Customers decide when to buy, not You!

Millennials63%

Boomers44%

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Promoters are your new promotion

Millennials45%

Boomers30%

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It’s the story that sells, not the store

Millennials41%

Boomers29%

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The Store of the Future

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Store of the Future

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Store of the Future

Source: Q&A Research 2014

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Store of the FutureSearch

• Raise awareness• Mouth-to-mouth ads• Get discount offers• Gathering opinions• Compare products• Plan journey• Plan route

Shop

• Customize• Browse, check & try• Be inspired• Be serviced• Get suggestions• Be Advised• Be entertained• Fit and test• Get loyalty benefits• Check-outs• Get products• Return products

Share

• Share products & services• Share information• Share opinion with company (C2B)• Share opinion with pears (C2C)• Receive after sales treatment

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Store of the Future

Source: JDV/TRC 2014

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The Store of the Future350 SQM

15+ Retailers & Brands

35+ Partners

12 Months

12 Side tracks

365 Days customers

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The Store of the Future

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The Store of the Future

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The Store of the Future

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The Store of the Future

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The Store of the Future

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Store of the Future

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The Future of Retail starts here

Q&A Research & Consultancy

Printerweg 22

3821 AD, Amersfoort

033-2454637

www.qanda.nl

Contact

Frank Quix

[email protected]

@frankquix

00316-55825887

Will you be joining us?