Store Manager Evaluation

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  • 7/28/2019 Store Manager Evaluation

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    Sr. No. Alignment Parameters

    1 Nature of product that the candidate must be completely comfortable working with

    a.handling shoes made of leather, helping clients remove and make them wear shoes, deliver shoes to

    clients homes , fetching and putting back stock in the stock room etc

    b. Immaterial of the designation ( ie, even a store manager) every body will have to do the same kind of

    work

    2 Physical fitness

    2.a No prior surgery

    2.b No history of back pain etc

    2.c Ok to stand for 12 hours on the feet

    3

    The candidate will be expected to appear for a 3 step interview and assessment process where your

    personality, oral and written communication skills and professional skills will be tested

    4 The compensation will be on par, if not better, than the Indian footwear retail industry

    5 There will be a 20 day training period in Bangalore

    6

    Team members are evaluated for growth only basis consistent performance, experience, education,

    and the ability to take higher responsibility

    7

    There will be a minimum duration of 18-24 months and a maximum of 36 month that a team

    member is expected to spend in role to be evaluated for growth

    8

    Team members must be open to reasonable time-stretch as the nature of retail roles requires the

    same.

    9 Please expect travel within and outside the city at short notice9.a a. Please check for issues like i have to ask my parents, etc

    Specially For Female Candidates

    1

    Sara Suole Pvt. Ltd. is an equal opportunity employer i.e. Female members are treated on par with

    male members in the team

    1.a

    If any lady member feels un-safe in handling any part of the job role, she must highlight the same to

    the reporting supervisor via e-mail immediately

    1.b

    All lady members should are also expected to share via email if any rational steps can be taken by the

    organisation to increase / enhance their safety and comfort level while working at the retail store

    1.c

    Female members will be considered for growth subject to her education, performance, experience and

    the ability to handle higher responsibilities. The logic of growth would be exactly the same for the malemembers of the team.

    1.d

    Lady members would be expected to handle every other task that is safe for the male member in-store,

    including home-delivery of shoes as and when the service is offered by the brand.

    1.e

    Lady members should be comfortable working on the second shift and should not actively look at

    handing the responsibility to male staff, except in emergency situations

    1.f

    Except in the case of emergencies, extended working hours of the retail industry specially towards the

    evening, should not be a barrier for working women and married women, married women with

    children, married women with children and staying with inlaws

    Candidate Alignment Points

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    Sr. No. Questions Response

    1 Do you understand the job role?

    yes

    2

    Reason for evaluating a role with Sara Suole considering Sara is a new

    brand and still un-known

    Candidates Response :

    3 Total Work Experience

    3.5 years

    4 Retail Work Experience

    3.5 years

    5 Formal Education Details : MBA

    5a Have you completed your graduation?

    yes

    5b Are you the sole earning member of the family

    No

    6 What do you consider as your achievements in the previous roles

    1) I have break the previous MTD record whih is made by previous Manager

    with add on of 4lkh. 2) I have increased 50K sale on daily basis. 3) Able to

    do good store display and manage huge quantity of stock by maintaing

    display of store.

    7.a. Written

    1. The following are questions which you need to answer

    7.a.1

    # Who would you consider as your role model and why ? Ans: No Yet Found

    such a inspired person.

    7.a.2

    # What steps do you take to reduce your personal stress levels when there are

    stressful occasions at work? Ans: During that period I use to sit quitly and

    close my eyes and relax, after that I think about the problem and try to recover

    it.

    7.a.3

    # Illustrate an occasion when something visibly shocked you, but you had to

    appear composed?

    7.a.4

    # Do you agree or disagree with the following statement? Television has

    destroyed communication among friends and family. Use specific reasons and

    examples to support your opinion.

    7.b Email Communication

    7.b.1

    # Write an email to your immediate supervisor, reporting that a staff member

    reports to work consistently late

    7.b.2

    # Write a mail to your immediate supervisor asking him to support you with

    marketing activities for the store

    8 Why do you think a Store Manager's role is very important

    To manage the store in proper manner. In this every thing comes like managing

    stock, sales , staff and customer. And the most important role is to satisfy the

    customer need in proper manner.

    9 Questions to check on

    9.a Handling Pressure at work :

    9.a.1

    What steps do you take to reduce your personal stress levels when there are

    stressful occasions at work? Ans: During that period I use to sit quitly and

    close my eyes and relax, after that I think about the problem and try to recover

    it.

    Candidate Evaluation Sheet

    Candidates Response :

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    9.a.2

    What steps do you take to accommodate sudden and immediate changes that

    occur within your organization? I will follow them because it is decided by

    more experienced people then me, but in some cases if required then I use to

    give them idea and if they like it then we use to follow that.

    9.b Leadership:

    9.b.1

    How do you keep each member of the team involved and motivated, while

    keeping morale high? What steps do you need to take to achieve this?

    9.b.2

    The team is new, the target is not happening, they have not been able to get

    incentives, the team is feeling low. What would you do to motivate them

    ans: 1) Happy work environment: I use to keep happy environment within the

    store and behave like friend with my staffs. Providing them a great

    environment to work in and look after your staff the way you expect them to

    look after your customers.

    9.c Team Handling:

    9.c.1

    Have you ever had a role in a team project where your role was not clearly

    defined? How do you handle this? Ans: Not yet

    9.c.2

    When you feel that a team is working efficiently, except for the fact that one

    member is clearly not pulling their weight, what steps will you take? Ans: if

    the person is not putting their weight or not giving effort then I use talk them

    and ask their expenses, their depended person and i try to increse their greedy

    behaviour so that he can try to satisfy his greediness.

    9.d Integrity :

    9.d.1

    You come across a situation where find that a team member has been entering

    wrong customer data in the customer master, what would you do ? Ans: I will

    ask him to correct it and ask him to recheck all the data to find there is any

    other mistake or not. and ask him not to do it again.

    9.d.2

    The sale cash which had to be depostied, was not done for 2 days at a stretch

    and you come to find out that the cash was used by your most trusted staff for

    some personal rotation , what would you do ? Ans: As he was trusted staff I

    will ask him the proper reason, ask him to recover the pending amount and ask

    him never to do this again.

    The consultant should rate the candidate on a scale of 1 5 for each of the 5

    situations

    10 Family member details

    10.a Education Father : Mother :

    10.b Current employment Father : Mother :

    10.c Permanent Residence and Phone Number Father : Mother :

    10.d Current Residence Address and Phone Number

    10.e Has any member of the family been thru a majory / minor surgery?

    10.f Has any member of the family been through a major / minor accident?

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