Store Connectivity

SAP Best Practices for Retail (India)

SAP Best Practices

Scenario Overview 1

Purpose This scenario describes the connection of POS systems to SAP Retail. For the POS Outbound, the data transfer to the POS system, the download of articles,

assortment lists, conditions, promotions, etc. is covered. In addition to the initial supply of data, another important aspect is the continuous preparation of change data, such as price changes.

For the POS inbound not only the uploading of sales data, cash balancing, store orders, goods movements, etc. is explained, but also processes are covered that use this data, e.g. store replenishment, physical inventory.

Benefits Several interface technologies to support different store technologies Flexible distribution models to supply POS Systems with only the needed master data

for the store Centralized monitoring for inbound and outbond data transfer

Key process flows covered General POS interface settings outbound/inbound Settings for Store Order/Store Order Return, Store Physical Inventory, Store

Replenishment, Error Messages in Inbound, Goods Movements

Purpose and Benefits:

Scenario Overview 2

Required SAP EHP3 for SAP ERP 6.0

Company roles involved in process flows Retail Masterdata Manager Retail Store Manager Retail Pricing Manager Accounts Payable Assistant General Ledger Retail Replenishment Planner Retail Sales Person

SAP Applications Required:

Process Flow DiagramPOS Outbound

POS Interface (Outbound) /

Download Master Data to Cash

Desk

Initialization in POS Outbound

Manual Selection for

POS Outbound

Displaying created Idocs in

POS Monitor

Re

tail

Sto

re M

an

ag

er

Creating Change Message

Displaying created Idocs in

POS Monitor

POS Outbound in Detail

Download of Informtion on Merchandise Categories

Download of Article Data

Download Promotion Discounts

Download of Personal Data

Download of Setting

Assignments

Download of Follow-On

Items

EAN References Download

IntegrationIdoc Types for

HPR and Standard

Assortment List

Download Bonus Buy Data

Initialization and Full Version Manual Request

Assortment List

Displaying IDocFunctional Scope

Differences between Standard

Assortment List and HPR

Assortment List

Process Flow DiagramP

roc

es

s

POS Inbound Sales

Sales as per Receipts to Anonymous

Customer: Cash Payment with

different currencies

Re

tail

Sto

re M

an

ag

er

Sales as per Receipts to Anonymous

Customer: Return

Sales as per Receipts: Sales of

Voucher

Sales as per Receipts to Anonymous

Customer: Payment with credit card and customer cards as

well as Granting Item Discounts

Sales as per Receipts to Anonymous

Customer: Payment with credit card and customer cards as

well as Granting Header Discounts

Sales as per Receipts: Payment

with Voucher

Financial Transaction - Cash

Removal

Clearing of Credit Cards Aggregated SalesMeans of

Payment

Displaying Clearing Account

Executing Settlement

Posting Incoming Payments

Displaying Incoming Payments

Accounting Document

Displaying Settlement Accounting Document

Process Flow Diagram

Store Order PrerequisitesCreating store

order and stock transport order

Displaying order confirmation

Re

tail

Sto

re M

an

ag

er

Goods Receipt in

Store

Create delivery for stock transport

order

Create / Confirm transfer order

Post Goods Issue for DC

Change Store order and stock transport

order

Displaying Stock in DC

Returning Goods to Vendor

Redisplaying Stock in DC

Displaying Stock in DC

Posting Goods Issue

to “Unrestricted

Use“

Store Order Return

Create Store Order with Return Item

Displaying Order

Confirmation

Goods Receipt (Real Goods Issue)

in Store

Creating Delivery for Purchase Order

in DC

Post Goods Issue for Delivery (Real Goods Receipt in DC for Returned

Goods)

Store Procurement directly from

Vendor

External Purchase

Order; Inbound via

POS

Goods Receipt Displaying Purchase Order Invoice Verification

Process Flow Diagram

Store Replenishment

Prerequisites for

ReplenishmentStore Sales

Re

tail

Sto

re M

an

ag

er

Replenishment Planning

Processing

Process Delivery

Changing Delivery

Checking Stock before Store

Goods Receipt

Stock Transport Order

Store Goods Receipt for

Delivery

Multistep Replenishment Checking Store

Sending Physical Inventory

Document to Store

Freezing Book Inventory

Preparing Physical Inventory

Checking Stock

Store Physical Inventory and Freeze Book

Inventory

Physical Inventory with Posting Block

Process differences

Checking Status in Physical Inventory Document

Sending back count results

Sending Physical Inventory

Document to Store

Setting Posting Block

Goods Movement before count

posting

Process differences

Counting Physical Inventory

Sending back count results

Goods Movement

before count Posting

Physical Inventory Overview

Physical Inventory

Controlling

Checking Status in Physical Inventory Document

Evaluate Physical Inventory

Process Flow DiagramR

eta

il S

tore

Ma

na

ge

r

Goods Movement Goods Receipt in Store

Special Store Goods Movements

Re

tail

Pri

cin

g M

an

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er

Inbound error message

POS Messages Messages from cash Register

Messages to cash Register

Outbound error message

Dummy Initialization

(RWDSLDUM)

Reprocess (RWDREPROCE

SS)

Download of Bonus Buy

Bonus Buy and Coupons

Dummy Initialization

(RWDPOSDU)

Reorganization

(RWDPOSRS)

Pointer Deletion (RBDCPCLR)

IDoc Analysis (RWDIDOCSL)

General Download

Tools

Assortment List Tools

Reorganization check

(RWDREORGCHECK2)

POS Sales including

coupon (Bonus Buy) discount

Analysis Reports WPER2

POS Outbound Tools

Object Analysis (RWDDOWNLOAD)

IDoc Analysis (RWDIDOCPOS)

Reorganization check

(RWDREORGCHECK)

Reprocess (RWDREPROCES

S2)

Sales Analysis in Business

Intelligence (BI)

Overview SAP BI

POS in BI Retail Content

POS & Payment Cards

POS - Cash Register : Overview

POS & Payment Cards

Settlement of Payment Cards

Handling of Cash Balancing

Processing of Voucher Handling

Regular Procurement of Stores with current Master Data (e.g. Article Master Data and Conditions)

Transmission of Sales and Returns to the central SAP Retail System transacted in Stores by known and unknown Customers

POS - Cash Register : Interfaces

SAP Retail

ALE/EDI

Stores/Point-Of-Sale

Conversion

Communication

POS-Converter

IDocIDoc

Article Maste DataConditionsDelivery Note

Output Unit

Sales OrdersStore OrdersStore Goods Receipts

Input Unit

POS-Monitor

POS-Interface

POS Cash Register: Outbound

POS-Outbound

Exchange RatesWPDCUR01

Article Master Data incl. ConditionsWP_PLU03

EAN-AssignmentsWP_EAN01

Merchandise Categories

WPDWGR01

Set-AssignmentsWPDSET01

Tax Rates WPDTAX01

Customer DataWP_PER01

Follow on ItemWPDNAC01

Bonus BuyWPDBBY01

Handling in POS-Outbound

R/3-SystemR/3-SystemApplicationApplication ALEALEPOSPOS EDIEDI

DataDataPreparationPreparation

Transfer into the Transfer into the communication filescommunication files

Master-IDoc

Comm.-IDoc

ConverterConverter

Comm.-datei

StatusData

Communication

Store SystemStore System

POS Cash Register: Inbound

POS-InboundPOS-

Inbound

Store OrdersWGSREQ02

Sales as per receipts : WPUBON01

aggregated: WPUUMS01

GoodsMovements

WPUWBW01

PaymentInformationWPUTAB01

FinancialTransactions WPUFIB01

Cashier Satistics

WPUKSR01

Store InventoryWVINVE03

Master Data Article, EAN- AssignmentsWP_PLU03WP_EAN01

Handling in POS - Inbound

R/3-SystemR/3-SystemApplicationApplication ALEALE Idoc FileIdoc File

Comm.-IDocApplicationApplication

DataData

WorkflowWorkflow

ApplicationApplicationFunctionFunction

ConverterConverter

Comm.-datei

StatusData

Communication

Store SystemStore System

POS : Handling of Payment Cards

Debits amount from the cardholder and transfers it to the bank of the retailer

Delivers goods and accepts payment cards

Uses payment card to buy

- Authorization via POS- systems- settles payments

Retailer

Customers Bank

Clearing house

Customer /Cardholder

Retailers Bank

Store Order / Store Return

Scenario

Purchase Orders

Ordered Merchandise

DistributionCenter

Store /Franchisee

Communication R/3

CentralR/3 System

Store System

maintained: VZ01

maintained: M002

Stock Transport Order

Confirmation

DC

Store

IDoc

Store physical Inventory

Store physical Inventory

Periodic physical inventory Create and post

physical inventory document

Print count list at storeor convert to MDE

Count, weigh, measure, estimate

Send back counted results

Post physical inventory differences

Send physical inventory document to store

Physical inventory analysis

Difference

Block storage location

Unblock storage location

Creating and Sending the Inventory Documents

Document date

Article

Planned count date

Store

Storage Location

IDoc

Inventory Document

Head Office Store

Posting Block

DiMo

Physical CountingPhysical Counting Analysis of physical inventory

Inventurumsatz

Inventurdifferenz

Inventory postings are blocked for the duration of the physical inventory

Transfer of count results causes delay of time

Phys. inv. results sent back to central system

POS-Simulation

Counting results

Clearing of phys. inv. differences

I-Differenz 1

Inventory ManagementBook Actual

Stock 100 Counted 99

100 100

Initialize recount

or posting differences

Difference 1

Counting Results

Store Replenishment

Store Replenishment

Replenishment Process in SAP Retail handles the Procurement of Stores with Goods

For the Use of Replenishment the Inventory Management is obligatory

Inventory Update of reported Store Sales

Procurement (Store Stock has to be replenished)

Store Replenishment

Information

Merchandise

DCStore

Store Sales

Sales

Sales in StoreSeveral Steps Replenishment

elektronicalPOS Data Transfer(POS-Converter)

IDoc

Central SAP R/3 Retail System

POS-Interface

integrated Replenishment or

Replenishment: Overview

Inventory Management

Inventory Update Procurement

Replenishment

Article Store

Inventory Management – Planning of Replenishment

Net-Change-Model

ATP Requirements Planning

Follow on Documents

Purchase Order

Coupon and Bonus Buy

Definition

Coupons are cuttings from leaflets or newspapers when presented at POS special conditions are granted for certain products.Coupons in SAP Retail are treated like articles.

Bonus buys are deals, which grant special prices, discounts or free articles, if certain prerequisitesand general conditions are fulfilled.In the Bonus Buy, Coupons can be assigned asprerequisite.

Specification - Usage

Relationship between dynamic groupings of articles and...

... subject to certain prerequisites ...

... based on certain scales ...

... resulting in certain condition being granted ...

... general requirements...

If you buy 5 promotion articles ...

... spending over a total amount of

1750 INR...

We‘ll give you a certain article with 10 % discount ...

... 5 % discount for 3 articles ... 10 % discount for 5

articles...

Conditions

Conditions are:

fixed prices

Free goods discounts

Fixed discounts

Percentage discounts

Conditions are agreed upon :

Single Article

All articles purchased together

Article grouping

All Prerequisites

Specification

Types of Coupons

Generated byManufacturor

Generated byRetailer

Identification

Barcodeon POS

Scenario POS

Store Central System

POS-Upload

POSDownload

Coupon Master Data

Promotion

Infosystem

FI

Product Catalog

Conditions

POS - System

CouponCoupon