Stora Enso&Wipro - Stora Enso Rethinks Supply Chain - ProcessForum Nordic, Nov.14 2013
-
Upload
software-ag -
Category
Technology
-
view
143 -
download
5
description
Transcript of Stora Enso&Wipro - Stora Enso Rethinks Supply Chain - ProcessForum Nordic, Nov.14 2013
©2013 Software AG. All rights reserved. For internal use only
1 |
Wolfgang Lenzen, Enterprise Architect, Stora Enso
Tarak Kudumu, Practice Head, Wipro
14th Nov 2013
StoraEnso Rethinks Supply Chain
©2013 Software AG. All rights reserved. For internal use only
2 |
Stora Enso – Some Background Sales 2012 € 10.8 Billion, 28000 Employees, 35+ Countries
©2013 Software AG. All rights reserved. For internal use only
3 |
To master the future … we continuously have change how we work
rethink business
rethink innovation
rethink products
rethink processes
rethink material
rethink future
rethink ERP
rethink Supply Chain Systems
rethink eCommerce Systems
©2013 Software AG. All rights reserved. For internal use only
4 |
Focus areas where we are investigating … what can IT do?
Manage demand
Manage multi-transport modes
for best in class costs
Integrate supply chains with
key customers and suppliers
end2end visibility
©2013 Software AG. All rights reserved. For internal use only
5 |
Supply Chain Business Intelligence Layers
Analytical BI – strategic and steering reporting and forecasting…
• ETL, “pull“, batch data mining
• Data warehouse
• Enterprise wide
End-to-end operational BI • Near real-time`
• “push”, event driven
• Across different data sources
• Enhancement of integration layer
Operational Reporting
• Real-time transaction driven
• Single data source
Business Activity Monitoring
Transactional Applications
eCommerce
TMS
SCM
CRM
….
ERP Production
Systems
Management
Reporting
Financial
Reporting
Dashboards Data
Warehouse
Scenario
Analytics Forecasting ….
Environmental
Reporting …
….
©2013 Software AG. All rights reserved. For internal use only
6 |
Supply Chain Visibility is a step
towards Transformation
©2013 Software AG. All rights reserved. For internal use only
7 |
Wipro is a Global IT, Consulting & Outsourcing Company with
sales of ~$7B
©2013 Software AG. All rights reserved. For internal use only
8 |
First Step : Visibility creates value by enabling better decision making
Value
Decisions
Analysis
Statistics
Data Definition & Storage
Data Acquisition
• Customer satisfaction
• Partial PoD and cash collection
• Inventory reduction
• Lead time reduction
• Order is received
• Goods are loaded
• Shipment is in transit
• Shipment is delayed
• Delivered quantity different to
ordered quantity
• Loads are being split
• Order lines are individually shipped
• Split orders if 80% of order lines can be
delivered on commit date
©2013 Software AG. All rights reserved. For internal use only
9 |
Visibility needs Rules to keep “looking” in the right direction
and deciding how to improve
Discreet Tracking
• Where is order xyz?
• How much product is in location A?
Gate Monitoring
• What is the volume per week at port X?
• How many deliveries are scanned per day in
warehouse Y?
Performance Measurement
• % of late deliveries
• No of contractual claims due to disputes
Visibility
Rules Exception Alerts
• Product not moved in period xyz
• Production stopped before completion
Event Triggers
• Product ready for dispatch
• Material arrived and needs unloading in
warehouse
Performance Triggers
• On time deliveries below SLA
• Unit cost per container increasing
©2013 Software AG. All rights reserved. For internal use only
10 |
Having a right Platform is key for Supply Chain Transformation
Internal
Platforms
Security / Identity Verification
Presentation Content
Management
Digital
Dashboards
ESB Partners
Customers
eCommerce
SCM / CRM
ERP
Regular
Partners
Key Partners
MILLs
CRM
Party Management
Account
Management
Monitoring
Process Monitoring
Operational
Dashboards
Customer Supplier Partners
Key Customers
Regular
Customers
Ad Hoc
Customers
Ente
rprise
Serv
ice
Inte
rfaces
Inte
gra
tion
Serv
ice
Inte
rfaces
Busin
ess
Event
Distrib
utio
n
Pla
tform
Serv
ice
Inte
rfaces
Partn
er
Serv
ice
Inte
rfaces
Data
Serv
ice
Inte
rfaces
Product
Composition
Process Modeler
Product
Configurator
Rule Composer
Contract
Management
Business Process
Automation Demand
Management
Inbound
Logistics Sales/e-Business Outbound Logistics
Platform Data
Services
Enterprise Data
Transaction
Data
History Data
(Events)
Unstructured
Data CRM Data (Master Data)
Data
Warehouse Product
Definition
Capacity Services Order Confi Services Sales Services
Vendor Services Production Planning Sales Planning Business Forecasting Transportation
Planning
Production Services
Custom Declaration Handling and
Transportation Local Dispatching Warehouse Service Invoicing Services
Delivery Services
Stock Services Payment
Services
Contract
Services Follow Up Services
Complex Event Processing Event Store Pattern Match Event Governance
Channels Web Voice CSR Mobile UI
CEP
BPMS
Services
Info. Arch.
ESB
Visibility Layer
©2013 Software AG. All rights reserved. For internal use only
11 |
A 4 step approach for increasing visibility
Step 1 Step 2 Step 3 Step 4
• Establish
Process
visibility using
the information
flow through
the integration
layer
• Enhancing the
integration
layer with key
data points
required to
reflect the
Order-to-Cash
process
• Creating KPIs to
show
performance
levels at key
stages of the
process
• Creating events
that focus on
deviations,
violations and
issues