Steven Bell's AISL Summer Institute 2016 Keynote Slide Presentation
-
Upload
karchambault24 -
Category
Education
-
view
283 -
download
2
Transcript of Steven Bell's AISL Summer Institute 2016 Keynote Slide Presentation
Design Think Your WayDesign Think Your Way to a Better Library to a Better Library
Association of Independent School LibrariansJune 22, 2016
Steven Bell [email protected]: @blendedlib
Two-Minute Design Challenge
Take a stand-up computer station.Commonly found in libraries.Imagine a community member
using it.What are possible pain points?Work alone or with others.
Three Things
• What is Design Thinking
• Why We Should Care
• Using a Design Challenge
The IDEO The IDEO Design ProcessDesign Process
The Deep Dive: Shopping Cart ProjectThe Deep Dive: Shopping Cart Project
The Deep Dive: Empathic DesignThe Deep Dive: Empathic Design
The Deep Dive: Identify the ProblemThe Deep Dive: Identify the Problem
The Deep Dive: Brainstorm SolutionsThe Deep Dive: Brainstorm Solutions
The Deep Dive: Create PrototypesThe Deep Dive: Create Prototypes
The Deep Dive: ImplementationThe Deep Dive: Implementation
The Deep Dive: EvaluationThe Deep Dive: Evaluation
Why We Why We Should CareShould Care
Image courtesy of http://sketchplanations.com
Wicked Problems
A challenge that is not merely complex but that is characterizedby ambiguity, shifting qualities andno clear solution.
Wicked Library ProblemsHow can our libraries reflect the diversity of our
communities?
Do students learn what we say theydo (e.g., achieve outcomes)?
Do people become lifelong learners?
How do we adapt for changing demographics in our community
It’s About the UX“What’s important about design thinking is
that it makes non-designers sensitive to the principles of design – sensitive to the end user experience.”
“That sensitivity creates a connection between the designer and non-designer.”
Lee Fain, Design & InnovationElectrolux
Source: http://www.innovationmanagement.se/2016/04/20/interaction-between-design-and-design-thinking
The Design The Design ChallengeChallenge
Five-Minute Design Challenge
“How Might We…..” Statement
State your challenge as “How might we…Too broad: HMW eliminate the reference desk?Too narrow: HMW make the desk smaller?Just right: HMW redesign the space to accommodate
stationary and roving reference?
• Talk to people
• Immerse Yourself
• Visit a totally unexpected place
• Defer judgment• Wild ideas Ok• Build on ideas of
others• Be visual• Go for quantity• Stay focused
• Create models• Digital mock-ups• Role playing• Mock ads• Experiment with
space• Use a variety of
tools and crafts
• Share your proto-type with user
• Have them use it• Ask questions• List ideas for
modifications• Reflect with team
Five-Minute Design ChallengeGather InformationChoose a partner. Find out about their daily
commute to work.
Ask about logistics but also how that person feels about their commute.
Focus on what’s unique, identified needs (ask WHY).
Could this commute be improved?
Future ProofingFuture ProofingStoryStory
Clear Cut ForestClear Cut Forest
Source: commons.wikipedia.org
Pine Creek Log DrivePine Creek Log Drive
Source: commons.wikipedia.org
Getting Lumber to the MillGetting Lumber to the Mill
Source: D.H. Easton & Company
Typical Williamsport Lumber MillTypical Williamsport Lumber Mill
Source: Benton News
Next Steps
• Learn more about design thinking
• Have conversations with staff
• Plan a small design challenge and involvestaff
• Move on to your wicked problem
Add Your Voice To The Conversation
Questions? Discussion!