Stephanie Martin-Resume
2
Stephanie Martin 5550 Caddis Bend #402 Fitchburg, Wisconsin 5311 T: (719) 3933684 E: [email protected] SM Summary Combines a unique background in history and nonprofit work with technical skills in project management. Experience Quality Assurance Analyst Epic Verona, WI Tapestry Team: 20112013 (Team lead 201213) Inpatient/Rover: 2013Present Test intricate software development projects by designing test plans, advising developers of system defects, and performing validation testing on existing workflows. ● Certification in EpicCare Inpatient (2.5 years experience), Tapestry (2.5 years experience), and Hospital Billing (certification experience only) ● Manage five member team, while providing consistent feedback and performing six month and yearly reviews ● Create customerfacing content and deliver twice yearly presentation on system analytics and future development scope to audience of 50+ ● Oversee project designs, deadlines, and customer specifications, as well as testing software to ensure that projects meet design stipulations. ● Coordinate and track complex customerfacing projects from inception through completion, managing timelines and scope ● Write and review technical specs for new releases ● Conduct usability testing with end users in person and through webinars ● Analyze and design build for Install Foundation System Head Cashier, Barnes and Noble Milwaukee, Wisconsin— 20092011 Delivered excellent customer service while modeling corporate business practices and managing frontend cashiers and registers. Staffed the Nook ereader desk to sell ereader tablets as well as troubleshoot problems and instruct new users. ● Promoted from assistant cafe manager to head cashier ● Developed and maintained customer relationships through Nook unit sales
-
Upload
stephanie-martin -
Category
Documents
-
view
18 -
download
0
Transcript of Stephanie Martin-Resume
Stephanie Martin 5550 Caddis Bend #402 Fitchburg, Wisconsin 5311 T: (719) 3933684 E: [email protected]
SM
Summary Combines a unique background in history and nonprofit work with technical skills in project management.
Experience Quality Assurance Analyst Epic Verona, WI Tapestry Team: 20112013 (Team lead 201213) Inpatient/Rover: 2013Present
Test intricate software development projects by designing test plans, advising developers of system defects, and performing validation testing on existing workflows.
● Certification in EpicCare Inpatient (2.5 years experience), Tapestry (2.5 years experience), and Hospital Billing (certification experience only)
● Manage five member team, while providing consistent feedback and performing six month and yearly reviews
● Create customerfacing content and deliver twice yearly presentation on system analytics and future development scope to audience of 50+
● Oversee project designs, deadlines, and customer specifications, as well as testing software to ensure that projects meet design stipulations.
● Coordinate and track complex customerfacing projects from inception through completion, managing timelines and scope
● Write and review technical specs for new releases ● Conduct usability testing with end users in person and through webinars ● Analyze and design build for Install Foundation System
Head Cashier, Barnes and Noble Milwaukee, Wisconsin— 20092011
Delivered excellent customer service while modeling corporate business practices and managing frontend cashiers and registers. Staffed the Nook ereader desk to sell ereader tablets as well as troubleshoot problems and instruct new users.
● Promoted from assistant cafe manager to head cashier ● Developed and maintained customer relationships through Nook unit sales
Education Lawrence University B.A. History— 20052009
● RA for Kohler and Brokaw dorms, 20062008 ● Women’s Rowing team captain, 20082009 ● History Department Assistant ● Dean’s list 20072009
Skills ● Proficiency in all Microsoft Office products ● Experience with Googlebased applications/platforms ● Database queries (Oracle, SQL) ● Managing and growing employees
References Available upon request.
