STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL $1.1 Billion Project Delivered as a PPP 760 beds 4...
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Transcript of STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL $1.1 Billion Project Delivered as a PPP 760 beds 4...
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STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL
$1.1 Billion Project
Delivered as a PPP
760 beds
4 Stages:
Kolling Building
2 Community Health Centres
Acute Services Building
Clinical Services Building
124 services, 4000 staff
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A challenging & contentious environment …
Land DivestmentBed NumbersDisplaced servicesGreen Space Lack of consultation
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IT’S YOUR MOVE
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Enormity of the Task!
New IT systems including Charm and EMR scheduling, VOIP network, other Digital Technologies
Re structured entire administrative staffing
Introduced new models of care: Integrated Hand Unit Short Stay Surgical Unit Medical Day Procedure Unit Acute Assessment Unit
Ambulatory Care Centre, Cancer Centre, Interventional Floor
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Change Management Program
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Change Checklist – Phases 1 - 4
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Change Management Stages
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Step Up Launch – October 2011
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“Conversation Kits”
• 180 Conversation Kits distributed
• Why? To start the conversations about the move and to get feedback from our people
• 44 feedback forms returned
• 571 staff reported as attending a viewing of the CD message to staff
Key Feedback Themes: •Happy to get the information!•New facilities look great ! •Wanting Decant and transition details? •Staffing in new ASB?•Where will we be located? (external to ASB) •Food & retail facilities ?•Campus Masterplanning ? •Specific Departmental queries
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Arts and Heritage Program
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Site Walks & Open Days
20 Feb to 9 March - 3 weeks for complex & risk groups
26 April - Staff Open Day
12 June - Staff Open Day
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Corporate Records - culling
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Mock Exercises
Ambulatory Care Centre simulated exercise
Signage exercise
Emergency Planning
Trial transfers of patients between buildings
ICU Flight Deck
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Decant Summary Program
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Staff Welcome Bags
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Wayfinding Volunteers 330 volunteers
recruited
Wayfinding program occurred for 3 months
7 days per week, 7.00am to 7.00pm
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Clean up of building
Management of appropriate removal of chemical waste and other hazardous material
Removal and appropriate disposal of corporate and clinical records
De-commissioning of equipment
Appropriate storage of equipment to be used at a later date
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Don’t forget to turn the lights off!