Step 1 - Needs Developmentfacilities.med.wustl.edu/wp-content/uploads/2015/... · Research Project...
Transcript of Step 1 - Needs Developmentfacilities.med.wustl.edu/wp-content/uploads/2015/... · Research Project...
Step 1 - Needs DevelopmentA
ckn
ow
led
gem
en
tsPl
anne
r/PM
PM
Web
Cus
tom
erD
ire
cto
r o
f C
apit
al
Pro
ject
s/Sr
. Dir
Fa
cilt
ies/
FM
D
Step 1
Submits Requests several ways
Step 2
Approved by Dept?
Approved bySr. Dir Facilities
Operations?
Approved bySr. Dir Facilities
Operations?
Approved by Dir. Capital Projects?
Yes Yes
Yes
No No No No
Assigns Project Service Request
Number
ND6
Planning or Project Request Form/
Online Request via Service Now or via
phone or email
ND1A
Facilities Emergency Response Guidelines
(FERG)
ND1B
Capital Renewal Request
ND1C
Capital Planning Process
ND1D
System returns automated
acknowledgement
ND2AFollow procedures
in Emergency response
process(Pending)
ND2B
Director Capital Projects works with Senior Planner III to assign Planner/PM
ND4BDir of Capital ProjectsReviews &
Assigns PM/Planner to review with
requestor
ND3A
FMD Reviews & Assigns applicable
service area
ND3B
Contacts requestor to validate request
ND4A
Project Request form
Online Request
End
Yes
Planner/PM enters project information
into PMWeb & works with PRC to setup project file
structure
ND5
Step 2 – Scope DevelopmentP
lann
er/P
MB
usin
ess
Op
erat
ion
s
Dir
Cap
ital P
roje
cts/
Sr.
Dir
Fac
ilitie
s O
ps/
AV
C-F
MD
AV
C
Step 2 - Scope Development
Approval of budget estimate in POR?
Yes
Step 2 starts
Approved by AVC-Research?
Yes
No
Prelim. Estimate Approved?
YesNo
Schedule & POR
approved & endorsed by
cust/stakeholders?
Research Project
No
Step 3
Reviews the request
SD1
YesContacts customer &
validates project scope & Identify Stakeholders
SD2
Prepares POR Preliminary estimate
SD3
Reviews POR/Prelim estimate with customer
SD4
Prepares project schedule and
milestones
SD5
Completes project submittal information
form & POR
SD6
Submit to Director of Capital Projects
SD7
Receive POR & Submittal Form
SD8
Provide to Business Operations to initiate
funding process
SD9
Create Resolution if required by funding
amount
SD10
Create Journal entry for funding
SD13
Notify Stakeholders
SD14
No
Research Project
Leadership team reviews Resolution
SD11
Follow funding process based on project budget amount
SD12
Approved
Yes
No
Create Work Request/setup project in
Service Now
SD15
Step 3 - Selection of Design TeamA
/EPl
anne
r/PM
Bus
ines
s O
pera
tio
nsD
ire
cto
r o
f C
apit
al
Pro
ject
s
Step 3 Selection of Design Team – Direct Select
Prepare Standard Agreement
Identify next choice with justification
Provide Business Operations with
approved proposal and other checklist
docs
Review and ranks A/E firms based on
scope, experience & expertise
Reviews Contract
Makes recommendation to Director of Capital
Projects
Recommendation Approved?
Solicits proposal from A/E
Approval of draft contract?
Send contract to A/E Electronically for
signatureyes
Reviews scope with Director of Capital
Projects
A/E or other consultants necessary?
Emergency Project?
Can direct select or informal process be
used?
Proceed to Step 5
Follow Emergency response & restore procedures to hire A/E & other service
providers
Follow WUSM A/E selection for
projects
No
Yes
Yes
Yes
No
No
No
Yes
Receives/submits proposal request
Proposals in compliance with
fee scheduleYes
NoIf No AgreementSDT1
B
No
Step 4
RFP process
Step 3 starts
SDT2A
SDT2B
SDT2C
SDT3 SDT4
SDT5
SDT6 SDT7
SDT8
SDT9 SDT10
Step 3 - Selection of Design TeamA
VC
/VC
Plan
ner/
PMSe
lect
ion
C
omm
itte
eD
ire
cto
r o
f C
apit
al
Pro
ject
s
Res
ourc
e M
anae
men
t
Step 3 – Selection of Design Team - RFP Process
Conducts InterviewsPM creates
interview schedule & evaluation criteria
Short List reviewed & approved by
AVC/VC?
Approved by Director?Director
approves?Yes
B
RFPStarts
No
Yes
Selection Committee scores
based on evaluation criteria
Compiles results & reviews
recommendation with Director of Capital Projects
Approved by AVC/VC?
Yes Yes
No No
YesPrepares RFP & Identify Selection
Committee
Reviews RFP draft, proposed selection
committee and recommended short
listed firms
Director approves?
Sends RFP docs to Resource
Management for final review
Reviews RFP documents
YesResource
Management approved?
Sends RFP to A/E/Consultants
Conducts pre-submittal
conference
Receives list of providers questions
or request for clarifications
No
Yes
No
RFP1
RFP2
RFP3
RFP4
RFP5 RFP6RFP7
RFP13 RFP14
RFP15
RFP16
No
Provides written response to questions/
clarifications
RFP8 Enters formal RFP responses from A/E
into matrix & recommends short list to Director of Capital Projects
RFP9
Reviews recommended short
list
RFP10
Shares short list with AVC/VC
RFP11
Reviews recommended short
list
RFP12
Reviews & provides approval/denial
RFP17
Request approval from AVC/VC
RFP18
Reviews & provides approval/denial
RFP19
Solicits proposals & clarification if
necessary
RFP20
Step 4 - Design Phase
A/E
Plan
ner/
PMC
usto
mer
/Sta
ke
ho
lder
s
Step 4 – Design Phase
Step 4 Starts
Charter endorsed by
entire Project Team?
Prepare design project kick-off meeting agenda
DP1
Engage all stakeholders & project team
DP2 Conducts kick-off meeting & clarify
details of project(scope,
schedule, budget
DP4Conduct chartering of project team &
prepare charter doc. For review & endorsement
DP5
Reviews and provides
endorsement
DP6
Addtl mgmt /stakeholders
endorsements approvals?
POR verification approval?
Reviews POR & budget and provides
approvals
DP8
Update POR
DP7
Proceed to Schematic
Design
Yes
Yes
No
No
No
Yes
PM engages project audit for projects >
$10M
DP3
Step 4 - Design PhaseA
/EPl
anne
r/PM
Dir
ecto
r of
Cap
ital
P
roje
cts
Stak
ehol
der
sStep 4 – Schematic Design-Schematic Design/Design Development/Construction Document
95% Schematic Design(SD) & updated POR
circulated for proj. team review &
approval
DP9
Reviews & responds in writing to all 95%SD and POR
DP10
Proceeds to Design Development &
circulates 50% Design Development(DD)for
review & approval
DP11
Project Team approved 50%
DD?
Reviews & responds to all 50% DD
comments in writing
DP12
Moves forward with 95% DD completion & update estimated
construction cost
DP13
Project Team approved 95%
DD?
Reviews & responds to all comments
DP14
Continues with 50% Construction
Document (CD) preparation
DP15
Project Team 50% CD
approved?
Circulates & review 50% Construction
Document (CD) docs
DP16
Reviews & responds to all comments &
finalizes 90-95% CD
DP1790-95% CD &
updated contract cost estimate
circulated for review & approval
DP18
CD docs approved?
Schematic Design Starts
Reviews & responds to all comments
DP19Finalizes CD package
& prepares cover sheet for Director of
Capital Projects approval
DP20
Prepare CD summary package
for review and approval
DP21
Dir approval obtained?
Complete review with EH&S, TFC/IT &
other key stakeholders
DP22
Documents ready for construction
phase
DP23
Step 5
Project Team approved 95%
SD & POR?
yesYes
NoNo
Yes
No
Yes
No
YesYes
No
No
Step 5 – Selection of ContractorA
/EPl
anne
r/PM
Dir
ecto
r of
Cap
ital
Pr
ojec
ts/
AV
CStep 5 – Selection of Contractor
From Step 4 Is the project/
service sole source
justification?
Dir & AVC approved?
Prepares sole justification form for
Director of Capital Projects review
SC3
Documents prepared by A/E for
construction
SC5
Will the contract be <$25k?
From Step 2
Can In House Construction
team be used?
Does work qualify as
emergency or can CSA be
used?
No
Yes
No
Yes
No
Yes
Yes
Modifies form and resubmits or seeks alternate delivery
process
SC4
No
Seeks quotes from CSA or emergency vendor and follows standard bidding &
contracting & evaluation process
SC6
Can design build process be used based
on project type or schedule?
Is anticipated project cost <$250K
Is A/E or consultant required?Yes Yes
No No
Go to Step 3
Yes
Solicits bids after explaining scope,
schedule to bidders & providing WUSM
design & construction
standards
SC7
Follow DB<$250K
process
Are bids acceptable
No
Follow standard contracting &
evaluation process
YesYes
No
Solicits 3 informal bids & follows
standard bidding & evaluation for
contracting process
SC2
Solicits proposal from In-House
Construction via Service Now
SC1
Justifiable
No
Follow ITB or CM-GMP
CMAR process
Page - 1
Step 5 – Selection of ContractorA
/EPl
anne
r/PM
Dir
ecto
r o
f C
apit
al
Proj
ects
/A
VC
Res
ourc
e M
anag
emen
t
Step 5 – Selection of Contractor- ITB
Dir Approves?
A/E consultant documents ready
from Step 4
ITB2 A/E or consultant Compiles Front end
documents with prepared
construction documents
ITB4
Forwards Front End document
requirements to A/E
ITB3PM Assembles ITB
& recommends appropriate list of
bidders from WUSM master contract list
ITB5
Follow standard contracting &
evaluation process
Yes
Follow CM-GMP CMAR
process
No
Dir Approves recommended list of bidders?
No
Shares ITB to Resource
Management
ITB6
Resource Management
Approves?No
Yes
Establishes bid timeframe & sends
ITB to bidders
ITB7
Coordinates all document
distribution with A/E (if on board)
ITB8
Yes
PM (&A/E if available) schedules
pre-bid meeting
ITB9 Prepares addenda (if any) to bid
documents to address changes during bidding
phase
ITB11
Bidders submit RFI if necessary to clarify any concerns noted
in documents
ITB10
Bids received by Resource
Management & opened w/PM in
attendance
ITB12
RFI issued?
Identifies lowest qualified bid &
alternates & recommends to
Director for approval
ITB14
Tabulates bid information in bid
summary form
ITB13
No
Yes
Dir Approves recommendatio
n?
No
Yes
Discusses use of ITB with Director of Capital Projects
ITB1
Page - 2
ITB Process
Step 5 – Selection of ContractorA
/EPl
anne
r/P
M
Dir
ecto
r of
Cap
ital
P
roje
cts/
AV
C
Res
ourc
e M
anag
emen
t
Step 5 – CM-GMP Process
Reviews & approves selection criteria,
committee & RFP draft?
Prepares RFP with scope, services,
selection criteria & selection committee
GMP1
Schedules pre-bid meeting
GMP3
Resource Mgmt approves?
RFP sent to Resource
Management for review & approval
GMP2
AVC/AVP approves short lis t?
Yes
Follow standard contracting &
evaluation process
No
Yes
No
Prepares addenda (if any) to address changes during
bidding
GMP4
Proposal received & shortlisted by PM & Director & reviewed
with AVC/AVP
GMP5
Yes
No
Notifies short listed firms interview time
& date
GMP6 Prepares & shares interview questions & evaluation criteria
with selection committee &
shortlisted firms
GMP7
Interview & presentations conducted &
selection committee submits evaluation
GMP8
PM compiles scores & recommends
award to highest ranked firm
GMP9
Dir & AVC/AVP review & approve?
Yes
No
StartFollow CM-GMP CMAR
Page - 3
Step 5 – Selection of ContractorA
/EPl
anne
r/PM
Dir
ecto
r of
Cap
ital
Pr
ojec
ts/
AV
CStep 5 – DB < $250k
Begin DB<$250K
Dir approves?
Prepares front end documents
DB1
Establishes bid time frame & request for bid sent to bidders
DB3
Assembles list of bidders & recommends
to Director of Capital Projects for Approval
DB2
Bids received by resource
management with PM in attendance
DB4Evaluates &
tabulates bids & alternates &
identifies lowest qualified bid
DB5
Follow standard contracting &
evaluation process
Yes
No
Page - 4
Step 5 – Selection of ContractorA
/EPl
anne
r/PM
Dir
ecto
r of
Cap
ital
Pr
ojec
ts/
AV
C
Bus
ines
s O
pera
tio
nsStep 5 – Standard Contract Evaluation Process
PM/Resource Management
notifies successful bidder
SCP1
Issues PO or standard form of
agreement
SCP5
PM updates total project budget estimate with
awarded bid amount & reviews with
Director of Capital Projects
SCP2
Director reviews & approves?
Initiate resolution budget & funding
approval
SCP4
Shares bids with customer &
stakeholders and get approval to increase
budget amount
SCP3
Is budget within prelim estimate?
Yes
No
No
Yes
Contracts/PO signed & fully executed
SCP6
Step 6
Page - 5
Start Standard
contracting process
Step 6 – Construction PhaseA
/EPl
anne
r/PM
GC
/Con
trac
tor
Bus
ines
s O
pe
rati
on
s
Step 6 – Construction Phase
Issuance & execution of PO or agreement to the
contractor
CP1
Reviews WUSM badging, policies/guidelines,
infection control risk assessment completion,
EH&S requirements, initiates project specific &
WUMC communication contact list, etc
CP4
Reviews all terms & conditions of the PO/Agreement
CP2Schedules a pre-
construction meeting with the
project team/update charter
document
CP3 Submits asbestos & material testing reports & other owner specific
pertinent information to
contractor
CP6
Discusses safety, emergency process,
site logistics, signage, etc
CP5
Updates overall project schedule w/actual milestones &
timelines incorporating all owner activities
CP9
From Step 5
STOPNo work to start without
executed contract documen
ts
Reviews all information &
submits safety data sheets
CP7 Reviews construction schedule in
coordination w/owner related
project activities
CP8
Schedules & leads all project construction
& coordination meetings
CP10
Purchases & provides all contract
document items (except owner
provided items)
CP11
PM Coordinates owner services &
activities while managing contractor
performance & overall project
coordination A/E manages adherence
to scope
CP12
GC, PM, A/E & customer regularly
meet, track and report progress (safeties, record
drawings, RFI/CO, outages, etc)
CP13
PM/ A/E Do periodic site visits & report deficiencies to GC
PM engages customer &
stakeholders when necessary
CP14Step 6 GC engagem
ent
Page - 1
Step 6 – Construction PhaseA
/EP
lann
er/P
MG
C/C
ontr
acto
rB
usi
nes
s O
pera
tio
ns
Step 6 – Construction Phase - GC Engagement
Addresses PM/ A/E comments
CP15
Submits pay applications for PM
& A/E reviews
CP16
Schedules necessary testing & inspection thru out this phase
CP17
Corrects deficiencies & retests as necessary
CP19
Step 6 continued
PM monitors testing & inspection process along with A/e FOR
compliance
CP18A
A/E reports non-compliance & failures to GC
approvals are also reported
CP18B
All testing & inspection reports submitted to PM /
A/E
CP20
PM files reports in the project records
file
CP21A
Responsible for project controls & changes in budget, scope & schedule
CP22
Issues change orders as necessary
CP23
PM to manage getting necessary
approvals
CP24
PM to provide periodic project
reports to stakeholders
CP25
When project substantially complete
GC requests substantial completion walk-thru w/PM & A/E
CP27
PM & A/E validate substantial
completion & generate punchlist
CP28
GC to complete punchlist within 30
days
CP29
PM issues substantial completion certificate
CP30
Go to Step 7
Validates work in pay apps & authorizes GC to submit it to
Business Operations
CP16A
Approves progress
payments for GC
CP16B
Page - 2
PM files reports in the project records
file
CP21B
Step 6 – Move CoordinationP
lan
ne
r/P
MM
ove
Coor
dina
tor
Ven
dor
Step 6 – Move Coordination
Account for all neighbors, grant due dates, conf. events, experiment cycles in
scheduling move
MC2
Validate move time frame & schedule in coordination with project schedule
MC1 Work w/resource management & select moving
vendor based on scope, schedule,
expertise from pre-selected vendor list
MC3
Schedules pre-bid walk-thru & seeks
proposals
MC4 Coordinates w/business operations
once acceptable proposal is received
& contract gets executed
MC5
EndPM, MC & vendor finalize the move plan & schedules
while accounting for delivery & install of
appliances, furniture, AV equip
etc
MC6
Move – coordination
begins
Page - 3
Step 7 – Transition, Activation and CloseoutA
/EPl
anne
r/PM
Con
trac
tor
Step 7 – Transition, Activation and Closeout
Step 7 starts
Project achieved substantial
completion & warranty period
begins
Work with move coordinator(MC) & follows up on the
move details
TAC3A
Provides all deliverables including
O &M, training material, attic stock, warranty certificates
info
TAC3B
PM/contractors commence
activation phase & schedule necessary
startup, training activities
TAC2
PM schedules Activation,
transition & close-out(ATC) meeting with ATC partners
TAC1
PM, A/E, Contractor CxA schedule
orientation, equip start-up, training,
walk thru for operations,
custodial, EHS, Protective Svcs, infect. control
TAC4
PM, A/E, CxA updates the ongoing
list of outstanding items
TAC5
Completes all outstanding items &
punch list itmes & submits all
deliverables
TAC6
To Move Coordina
tion
Request final inspection & site
visit – moving project into
transition phase
TAC7
PM & A/E review if project is ready for
final inspection
Seeks final inspection & sign-off from all Authorities having jurisdiction(AHJ) &
provides any outstanding deliverables
TAC8
No
Schedules final inspection w/
customer. Project now transitions to FMD Operations &
customer
TAC9
Receives final inspection approval &
project moves into close-out steps
TAC10
Submits final pay application
TAC11
Confirms all deliverables & sign-off before approving
final pay app. Ensures all claims
are resolved
TAC12
PM notifies customer & project team & prepares for
close-out
TAC13
Go to Step7 Closeout
Page - 1
PM completes lab quality assessment
and submits to Space Planner for
input into OSIS
TAC13
Yes
Step 7 – Transition, Activation and CloseoutP
lan
ne
r/P
MR
esou
rce
Coor
dina
tor
A/E
Con
sult
ants
Step 7 – Closeout
PM requests & reviews all project related
accounting & validates it for accuracy
TAC16
PM reviews, approves pay aps for all vendors &
ensures all vendor billing is completed & release of
liens are received
TAC15
PM confirms all project documents
are received & distributed
TAC17
Compile lessons learned & celebrate
project success
TAC24
Closeout begins
PM coordinates document archiving
w/records coordinator
TAC18
Project moves to administrative &
business/financial close-outs
TAC19PM & Records
Coordinator send project evaluation &
surveys to customer & stakeholders
TAC20All operations
stakeholders & CxA or select consultants participate in 11
month post-occupancy walk-thru/inspection
TAC22
Any identified deficiency shared w/
contractor for resolution
TAC23
End
All consultants & A/E submits any
outstanding as builts or deliverables & final pay
ap
TAC14
Page - 2
Step 7 – Transition, Activation and CloseoutP
lan
ne
r/P
MM
ove
Coor
dina
tor
Ven
dor
Step 7 – Move Closeout Coordination
Address Post-move clean-up &
decommissioning of existing lab/space is
addressed
MCC1
Validates invoices & request corrections or
approve payments
MCC3
Conduct vendor evaluation & close-out
activities for move portion of project
MCC4
End
Submits invoices
Move Closeout
coordination begins
Page - 3
MCC2