Stellar Photo Recovery...Stellar Photo Recovery 1.Overview Digital multimedia les may accidentally...
Transcript of Stellar Photo Recovery...Stellar Photo Recovery 1.Overview Digital multimedia les may accidentally...
Stellar Photo Recovery
1. Overview
Digital multimedia �les may accidentally get deleted while deleting �les, or formatting
storage device. Files may also get lost due to the corruption of the storage device. However,
now, there is no need to worry if your pictures, audio �les or video �les have got deleted or
lost from your computer hard disk, pen drive, or memory card.
Stellar Photo Recovery software can
quickly recover all your lost images
and media �les. It supports a range of
digital photo �le formats, audio �le
formats, and video �le formats for
recovery. The software supports
almost all the popular brands of
cameras. If the desired �le type is not
in the list of supported formats, you
can add it using Add Header feature
of the tool. The lost media �les stored
on a memory card can be found
ef�ciently by the photo recovery
software.
Stellar Photo Recovery also supports
digital card reader or external storage
media. When you attach a storage
device to the computer, your
computer must recognize it for
running the recovery software on it.
Stellar Photo Recovery
Main Screen
The computer assigns a drive letter to
all recognizable card readers or
external storage media.
Stellar Photo Recovery performs a
scan to �nd all the recoverable
images and media �les. The software
provides a preview of the scanned
images and media �les. The user can
save scan information �le of the
scanned storage media. This saved
scan information �le can be used
later to recover lost images and
media �les by the help of Stellar
Photo Recovery.
Key Features
Updated supported �le formats for better recovery.
The software supports thumbnail recovery for photo �le formats.
Displays deleted �les and folders in a tree hierarchy (for FAT, exFAT, and NTFS �le
systems).
Supports recovery of �les with original date timestamp, camera model/name,
resolution and �le name, if available.
Supports Classic, File List and Deleted List tree view for volume scan (of FAT, exFAT,
and NTFS �le systems).
Fast recovery of lost image and media formats.
The software supports Raw recovery from the storage devices.
Recover �les from corrupt memory card.
Recover �les from formatted memory devices.
Supports creating an image of the memory for recovery at a later stage.
Support for a wide range of media formats for recovery.
The user can resume recovery by the help of saved image �le, or scan information.
The software provides a preview of found photos, audio, and video �les.
Support for all type of memory card devices.
Supports scanning of 2 terabytes of storage space.
Provides option to add and edit �le headers.
2. What’s New in This Version?
New user-friendly interface (with re-size capability).
Support for Unicode.
Support of four views of results – Icon view, Details view, Column view, and Cover Flow
view.
Advanced preferences for Preview, Add Header and Edit Header.
Improved support for FAT32, exFAT, and NTFS.
Support for MXF movies, Three Camera model of HD-MOV, Adobe EPS (Mac) and
Adobe EPS (Windows).
Preview support for corrupted �les in safe mode, both in icon view and running
preview.
Option to Check-Uncheck �le(s) and folder(s) for recovery using Spacebar.
Option for Zoom In and Zoom out photos by the slider for thumb view.
Estimated time display for the scanning process.
Recover data with original date time stamping, Camera Model/Name, Resolution, and
Filename.
Optimized Resume Recovery windows in a single page for Disk Image, Volume Image
and saved scan information.
* For a complete list of supported �les, click here.
This version of Stellar Photo Recovery software has following new features:
Re branding User Interface.
Photo, Audio & Video Recovery Support for FAT32, ExFAT, NTFS, HFS+, Linux �le system
and Hard Drive recovery support.
Option to recovery from CD/DVD.
Multiple DPI Supported (100%, 125%, 150%)
Supports recovery of large fragmented data in HFS+.
Provides option to recover everything or customize your scan to recover Photos, Audio
or Videos.
Automatically switches to Deep Scan if there is severe corruption in drive.
New formats added for Raw Scan.
3. Installation
3.1. System Requirements
The other features can be summarized as follows:
Deep Scan: It does a comprehensive scan of the volume to recover each and every bit
of lost or deleted data.
Create Image: The software gives option to create an image of a volume, hard drive or
USB �ash drive.
Save scan information: Saves scan result of a complete or incomplete recovery
process.
Auto-Refreshing of media: Newly added media is automatically added in the display
list.
Running preview: Shows preview of data during scanning process.
Three types of view for scanned result: The scanned result can be seen in three types
of views – Classic List, File List, and Deleted List.
Advance options for customization: The software provides options such as Preferences
(Preview, Supported File Types, Add/Edit Header, Filter) and Search that can be used
for recovering data according to personal requirement.
System Requirements
Installing Stellar Photo Recovery
Recover Data from System Disk with High Sierra
Starting Stellar Photo Recovery
How to Update?
Before installing Stellar Photo Recovery, ensure that your system meets the minimum
system requirements.
Minimum System Requirements
Processor: Intel Core i3 or better
Operating System: Mac OS X 10.7 and above
3.2. Installing Stellar Photo Recovery
3.3. Recover Data from System Disk with HighSierra
Memory (RAM):Minimum: 1 GB, Recommended: 2 GB
Hard Disk: 50 MB of free space
Related Topics:
Installing Stellar Photo Recovery
Starting Stellar Photo Recovery
How to Update?
To install Stellar Photo Recovery, follow the steps below:
1. Unzip the StellarPhotoRecovery .dmg.zip �le.
2. Double-click the dmg �le. This will mount a virtual volume – StellarPhotoRecovery .
3. Drag the StellarPhotoRecovery application from the mounted virtual volume to the
Applications folder.
4. To launch the software, double-click on StellarPhotoRecovery in the Applications
folder.
5. Accept the License Agreement and then the main window of Stellar Photo Recovery
software is displayed.
To remove the software, drag and drop StellarPhotoRecovery from Applications
folder to Trash.
Related Topics:
System Requirements
Starting Stellar Photo Recovery
How to Update?
3.4. Starting Stellar Photo Recovery
To recover data from the system drive having Mojave or High Sierra, you need to disable
System Integrity Protection (SIP). It is a new way of managing access to essential system
�les in OS X El Capitan which protects the system �les and directories that are �agged for
protection. This security feature does not allow access to �les on the system drive in new
macOS 10.13. If you want to recover lost �les on the system drive, please turn off the SIP
temporarily.
How to disable SIP in macOS Mojave 10.14 or High Sierra 10.13?
Before turning SIP off, please ensure whether it is ON or OFF. Follow these steps:
Click Utilities -> Terminal.
Type in csrutil status to see if the SIP has been disabled.
If the SIP is enabled, follow below mentioned steps to disable it:
Reboot/Restart your Mac.
Before OS X starts up, hold down Command + R until the Apple logo appears and boot
into the Recovery Mode.
From the Utilities menu, select Terminal.
In the window that opens, type the following command into the terminal:
csrutil disable; reboot
Hit Return. This turns off the System Integrity Protection.
Close the Terminal app.
Restart your system again.
Run Stellar Photo Recovery.
Scan the volume to recover your data.
Once the recovery is complete, enable the SIP by typing csrutil enable in the recovery mode
terminal.
Follow any one of the steps mentioned below, to run Stellar Photo Recovery on your Mac:
3.5. How to Update?
Double-click the Stellar Photo Recovery �le in Applications folder,
Or,
Double-click the Stellar Photo Recovery desktop shortcut (if you have created one),
Or,
Click the Stellar Photo Recovery icon in the dock (if it exists).
Related Topics:
System Requirements
Installing Stellar Photo Recovery
How to Update?
You can use the update feature of Stellar Photo Recovery to check and install the latest
updates for the application. This will help you keep your application up-to-date. When you
run Stellar Photo Recovery, update wizard pops up a message, if updates are available for
the software. Otherwise, you can select Check for Updates option under Preferences ->
Update in the toolbar.
To update Stellar Photo Recovery, do one of the following:
To check automatically:
Run Stellar Photo Recovery, Update window is displayed along with the main user
interface.
To download the latest version, click Update button. It may take few seconds to
minutes to download the �les. Once completed, ‘Update successfully installed‘
message appears.
Click OK.
To check manually:
Run Stellar Photo Recovery.
4. Getting Started
4.1. User Interface
On the toolbar, click Preferences option.
Click Update option. Select Check for updates now option and specify frequency to
check for updates daily, weekly or monthly.
Or,
Click Check for updates button.
If updates are available, Update window is displayed. Follow the next step. Else, if no
updates are available, a message showing ‘No updates are available‘ is displayed.
Click Update button to download the latest version. It may take few seconds to
minutes to download the �les. After completion, ‘Update successfully installed‘
message appears. Click OK.
Related Topics:
System Requirements
Installing Stellar Photo Recovery
Starting Stellar Photo Recovery
User Interface
Ordering the Software
Activating the Software
Stellar Support
Stellar Photo Recovery has a simple and easy to use graphical user interface. It contains all
of the features required to perform a complete data recovery. On launching the
software, Select What To Recover screen is displayed.
The user interface contains Menus and Buttons that let you access various features of the
software with ease.
Menus
StellarPhotoRecovery
About StellarPhotoRecovery
Use this option to read information about Stellar
Photo Recovery.
Help
Help Topics
Use this option to view the Stellar Photo
Recovery help manual.
Order StellarPhotoRecovery
Use this option to buy Stellar Photo
Recovery software
Email to Stellar Support
Use this option to email for support for any
problem.
View Support Section
Use this option to visit the support
page of stellarinfo.com
Submit Enquiry
Use this option to submit an
inquiry to stellarinfo.com
View Knowledgebase Articles
Use this option to visit the knowledgebase
articles of stellarinfo.com
Buttons
Following buttons are present on the main user interface of Stellar Photo
Recovery software:
Use this button to set preferences for Stellar Photo Recovery.
Use this button to create an image of the volume and then resume
the recovery process either from saved scan information or an
image �le.
Use this button to view the help manual for the software.
Use this button to get assistance on any data recovery issue.
4.2. Ordering the Software
4.3. Activating the Software
Use this button to buy Stellar Photo Recovery online.
Use this button to register Stellar Photo Recovery.
Use this button to move to the next window.
Use this button to save the recovered data.
Use this button to start the scanning process.
Use this button to stop the scanning process at any time.
Use this button to get information about a selected drive or volume.
You can purchase the software online. For more on pricing details and to place an order, you
can click the Buy button on the main user interface, to purchase the software
electronically.
Once the order is con�rmed, you will receive a pre-paid registration key sent through e-
mail, with which you can register the software.
The demo version is for evaluation purpose only. You need to activate the software to use its
full functionality. Use the Activation Key received via email after purchasing the software to
activate it.
To activate the software:
1. Run Stellar Photo Recovery.
4.4. Stellar Support
2. Click the Activation button. Activation window is displayed as shown below:
3. If you don’t have the activation key, click Get it now button in the window to purchase
the software.
4. Once the order is con�rmed, an Activation Key is sent to the email that you have
provided while purchasing the software.
5. Paste or type the Activation Key (received through email after purchasing the product)
and click Activate button (Please ensure an active Internet connection).
6. Stellar Photo Recovery automatically communicates with the license server to verify
the entered key. If the entered key is valid, activation is completed successfully.
7. ‘Stellar Photo Recovery Activated Successfully’ message is displayed. Click OK.
Our Technical Support professionals will provide solutions for all your queries related to
Stellar Products.
You can either Call Us or Go Online to our support section
at http://www.stellarinfo.com/support/
For price details and to place the order, you can click the Buy button on the main
user interface, to purchase the software electronically.
Chat Live with an Online technician at http://www.stellarinfo.com
Search in our
extensive Knowledgebase at https://www.stellarinfo.com/support/kb/index.php/category/photo-
recovery
Submit enquiry at http://www.stellarinfo.com/support/enquiry.php
E-mail to Stellar Support at [email protected]
5. How To…
5.1. Recover Data
Recover Data
Recover Data from the Disk Images
Additional Options
Stellar Photo Recovery provides you different options to recover your data. To recover data,
you have to �rst scan the hard disk or volume. After scanning, you can preview the scanned
�les before recovery. You can also �nd and select the �les you want to recover. You can then
recover and save the selected �les to a destination folder of your choice. If you want to
recover data using a previously scanned information or an image �le, Stellar Photo
Recovery has an option of scanning them as well.
With Stellar Photo Recovery you can recover speci�c data. The software provides the
following recovery options:
All Multimedia Files- This option recovers complete data from the selected hard drive
or storage media. All photos, audios and videos present or deleted from the
drive/media can be recovered using this option.
Or
Customize Your Scan :
Photos: Recovers deleted or lost photos.
Audio: Recovers deleted or lost audio �les.
Videos: Recovers deleted or lost videos.
The software also allows you to select any connected drive or storage media connected to
the system.
Scan a Hard Drive
Scan a Volume
5.1.1. Scan a Hard Drive
Deep Scan
Scan CD/DVD
Save Scan and Load Scan Information
View the Scan Result
Recover Files
With Stellar Photo Recovery you can recover your deleted or lost data from the hard drive
or external storage media connected to the system. Almost all data of the hard drive can be
found by performing recovery on the selected hard drive. HFS, HFS+, NTFS, FAT, FAT16,
FAT32 and exFat �le systems are supported by the application.
To Scan Hard drive:
1. Run Stellar Photo Recovery.
2. From Select What to Recover screen, select the desired type of data i.e. Photo, Photos,
Audio, and Videos you want to recover. The All Multimedia Files option is turned ON by
default. You can also customize your scan by selecting your preferred type.
3. Click Next.
4. From the Select Location screen, click Scan Hard Drive option.
5. Click Scan.
6. A Scan Hard Drive screen appears displaying all the connected hard drives.
7. From the list, select the hard drive that you want to scan for recovery. Click Scan.
8. A screen showing the scanning process is displayed. If you wish to stop the scan at any
point, click Stop button.
5.1.2. Scan a Volume
9. Once the scanning process is complete, details of the �les and folder found are
displayed in a dialog box as shown below:
Note: You can select only one hard drive at a time for recovery.
Stellar Photo Recovery software allows you to recover data from the existing volumes of a
hard drive. Almost all data of the volume can be found by performing recovery on the
selected volume or removable media.
To Scan Existing Volume:
1. Run Stellar Photo Recovery.
2. From Select What to Recover screen, select the desired type of data i.e, Photos, Audio,
and Videos you want to recover. The All Multimedia Files option is turned ON by
default. You can also customize your scan by selecting your preferred type.
3. Click Next.
4. From the Select Location screen, select the volume from which you want to recover
the data.
5. If you wish to view information of the selected volume, click on icon.
6. You can select/ opt for Deep Scan if you want to perform a comprehensive scan of the
selected volume.
7. Click Scan.
8. A screen showing the scanning process is displayed. If you wish to stop the scan at any
point, click Stop button.
5.1.3. Deep Scan
9. Once the scanning process is complete, details of the �les and folder found are
displayed in a dialog box as shown below:
Note: You can select only one volume at a time for recovery.
Deep Scan allows you to recover data from volumes of a hard drive or from an external
drive. It does a comprehensive scan of the volume to recover every possible bit of lost or
deleted data. It also searches for lost �les on the basis of �le signature. This recovery option
recovers everything that is found in the selected source. This option is especially helpful in
case of severely corrupted volume.
In case your desired �les are not listed in the �le list after the completion of scan process,
you can opt for Deep Scan to perform a comprehensive scan of the selected drive.
To perform Deep Scan:
Once the scan of selected hard drive volume is completed, choose Click Here option
given at the bottom of the preview window to start the Deep Scan OR you can choose
to run Deep Scan directly from the Select Location screen, as well.
A screen showing the scanning process is displayed. If you wish to stop the scan at any
point, click Stop button.
Once the scanning process is complete, a dialog box showing the number of �les and
folders found during Deep Scan is displayed.
5.1.4. Scan CD/DVD
You can preview and save the �les found during Deep Scan.
Note: You can perform a Deep Scan on a previously saved image (DMG) in the ‘Load Image’
window.
CD / DVD Recovery option of Stellar Photo Recovery performs a scan on the selected optical
media and recovers data from it. You can recover your photos, audio, videos, from corrupted
CD/ DVD media.
To scan CD/DVD:
1. Run Stellar Photo Recovery.
2. From Select What to Recover screen, select the desired type of data i.e., Photos,
Audio, and Videos you want to recover. The All Multimedia Files option is turned ON by
default. You can also customize your scan by selecting your preferred type.
5.1.5. Save Scan and Load Scan Information
3. Click Next.
4. From the Select Location screen, select the connected CD/DVD drive.
5. Click Scan. If you wish to stop the scan at any point, click Stop button.
Note: You can select only one CD/DVD at a time for recovery.
You can save the scan results of a process to resume the recovery at a later stage. This helps
you resume the recovery process without scanning the drive again. It is advisable to let the
scan complete before saving the scan as you can recover data that is listed in the saved
scan.
To save scan information:
1. In the ‘Scan Results‘ window. Click Back button or close the application. Or, click on
icon and select the Save Scan option.
2. You will be prompted to save the scan information.
3. Click Yes.
4. In ‘Save scan information‘ dialog box, specify the location where you want to save the
image �le. Type the name of the image �le in the Save As text box. Click Save.
Scan Information �le will be saved.
Note: If you stop a scanning process, you can save the scan information up to that point.
However, you should perform a complete scan, and then save the scan result.
Tip: It is recommended that you should save ‘scan information �le’ and ‘hard disk image’ at
different locations with proper name so that you can easily retrieve the required �le.
To load the previously saved scan information
This option is used to resume the recovery process from a saved scan information �le.
1. Run the Stellar Photo Recovery software.
2. Click on icon and select the Load Scan option.
3. A Load Scan window will appear which displays a list of saved scan information �le
existing in the system.
5.1.6. View the Scan Result
4. In case the �le you desire is not in the list, click Add button and select the desired �le.
5. Click Open.
6. The �le you added gets displayed in the load scan window. Click Remove button if you
want to remove the save scan �le.
7. Click Reset button to reset the load scanned list.
8. Click Recover button. A screen showing the scanning process is displayed.
9. Once the scanning process is complete, details of the �les and folder found are displayed
in a dialog box.
Note: You can select only one �le at a time to start the process of scanning.
Stellar Photo Recovery shows the �les and folders present in the scanned physical volume
or the removable media. All �les and folders that are found in the scanned volume or
removable media are shown in a tree structure.
Change the Scan Result View:
You can view your data in Classic List, File List or Deleted List. The Classic List shows folders
in a hierarchical arrangement. The File List shows data according to the �le types such as
Document, Audio, Video or Archive. In Deleted List, all the �les and folders deleted from the
drive are shown.
1. After the scanning process is complete, all the �les are listed in a tree view, as shown
below:
2. Click on the tab in the left pane to view your data in Classic List, File List or Deleted
List.
Steps to Preview the �les:
1. Expand the tree structure and click the desired folder in the left pane.
2. Double click the �le in the right pane that you want to preview.
3. A new window opens with the preview of the selected �le.
5.1.7. Recover Files
Note: If you can’t �nd your desired �le/folder in the list of scanned and detected �les, you
can choose Deep Scan option to perform a comprehensive scan of the selected drive.
Stellar Photo Recovery can recover all the data on the selected volume. You can recover all
the �les and folders listed in the tree view and save them at a location of your choice.
To recover data:
1. From the tree view, select the �les and folders you want to recover. You can change
the tree view to File List if you want to recover the �les of a speci�c type only. Change
the tree view to Deleted List if you want to recover your deleted data.
To save all the �les
Check the root node in the left pane and then click Recover.
To save an individual folder
Click the desired folder in the left pane. It will list all the �les within the selected
folder in the right pane.
Check the folder in the left pane or desired �les of the folder in the right pane.
Click Recover.
To recover an individual �le
Right-Click on the �le in the right pane and select Recover option.
5.2. Recover Data from the Disk Images
To recover �les of speci�c type:
Click on File List tab. Check the type of �les you wish to recover.
Click Recover.
2. A Recover dialog box is displayed. Click Browse button to select desired destination to
save the data.
3. Click Save to start the saving process. If the destination �les have the same names,
then you can overwrite, rename or skip. Choose as per the case.
The selected �les will be recovered and saved at the speci�ed location. Navigate to the
destination to view �les.
5.2.1. Create Image
Disk Image is a mirror image of any storage device from which you wish to recover data,
such as ”Internal or External Hard Disks”, ”Pen Drives”, ”Volumes”, ”Storage Cards” etc. When
you create an image, scanning process is not performed, instead a copy of the selected
source is saved as DMG �le. You can start the recovery either after completion of drive
imaging or at a later time by using Load Image option.
Stellar Photo Recovery allows you to recover data from a previously created disk image or
you can create a new disk image of the drive, partition or volume and perform the recovery
process on the newly created image.
Create Image
Load Image
You can create an image of different storage devices and save them as DMG �le by using
the Create Image option of Stellar Photo Recovery. You can create an image of the
following types of storage devices:
Hard Disks
Existing logical volumes in hard disks
Removable media such as pen drives, external hard disks etc.
Images, of all sources listed earlier, are saved as DMG �le. This DMG �le is of same size as of
the source. You can use the image �les to resume recovery later.
The image you create by using Stellar Photo Recovery will be of same size as the selected
hard disk, pen drive, or volume. Ensure that the location where image �le needs to be saved
has suf�cient space to store the image �le.
To create an image �le of hard disk, volume, or removable media:
1. Run Stellar Photo Recovery software.
2. From the Home screen, click icon and then select Create Image option.
3. From the Create Image screen, select the drive or partition for which you wish to create
an image.
4. To create an image of the entire drive or partition click Next.
Or,
To create an image of the selected region click on the Advanced Settings. From the ‘Select
Range to Create Image‘ screen, drag the sliders to de�ne the starting and ending sectors of
the image �le. Click Close, and then click Next.
5. In the ‘Creating Media Image to Save‘ dialog box, locate the destination where the image
�le should be saved. In the Save As text box, type name. Click Save.
6. After the process gets completed, a screen is displayed below that shows the newly
created image.
7. Click Scan to start the recovery process.
8. A screen showing the scanning process is displayed. If you wish to stop the scan at any
point, click Stop button.
5.2.2. Load Image
9. Once the scanning process is complete, details of the �les and folder found are displayed
in a dialog box as shown below:
Tip: It is recommended that you should save ‘scan information �le’ and ‘hard disk image’ at
different locations with proper name such that you can easily retrieve the required image
�le.
With Stellar Photo Recovery you can perform the recovery operation on a previously
created disk image using the Load Image option.
To recover data using any disk image:
1. Run Stellar Photo Recovery software.
2. From the Home screen, click icon and then select Load Image option.
3. All the disk images are listed on the Load Image screen with their respective sizes. Select
the image from which you wish recover data. In case your disk image is not listed in the
screen, click Add button. Alternatively, to remove any image select that image and click
Remove. To remove all the images, click Reset.
4. After selecting the correct image, click Scan to start the recovery process.
5. A screen showing the scanning process is displayed. If you wish to stop the scan at any
point, click Stop button.
5.3. Additional Options
6. Once the scanning process is complete, details of the �les and folder found are displayed
in a dialog box as shown below:
Note: You can select only one volume at a time for recovery.
Additional options in Stellar Photo Recovery make this software more powerful and easy to
operate.
5.3.1. Preferences
5.3.1.1. Settings
Options available in Stellar Photo Recovery are as follows:
1. Run Stellar Photo Recovery.
2. Select any of the following options as per your requirement:
To set preferences for preview, �le list and add header window, click the
Preferences button.
To save a scan information or to resume the recovery using a saved scan
information or drive image, click the button.
To get assistance on any data recovery issue , click the Stellar Laboratory Services
button.
To register the software, click the Register option.
To purchase the software, click the Buy button.
To access help manual for this software, click the Help button.
Preferences can be set to run Stellar Photo Recovery according to your personal
preferences.
To set preferences:
1. Run Stellar Photo Recovery.
2. Click icon on the toolbar.
To set preferences for general settings, click the Settings option.
To check for the new updates, click the Update button.
Stellar Photo Recovery allows you to apply settings according to the personal requirement.
To apply the settings:
1. Run Stellar Photo Recovery.
5.3.1.1.1. Preview
2. From the toolbar, click icon and then click the Settings A new Settings window
opens.
In the Settings window, click the Preview button to set the preferences for
preview window.
To select the required �le types for their recovery in deep scan, click the Supported File
Types button
To add or edit �le types for recovery, click the Advance Options button
The Preview tab consists of different preview options during the scanning process of Stellar
Photo Recovery software. You can customize the preview settings using the Preview option
in the Settings window.
5.3.1.1.2. Selecting File Format
To show preview of �les in thumbnails
view:
1. Click the Preview button
from the Settings window.
2. Select the ‘Show �le preview
instead of �le icon’ check box to
preview the thumbnail view instead of
the associated �le icon.
To preview raw formats/corrupt �les in
safe mode:
1. Select the ‘preview raw
formats/corrupt �les in safe mode’
check box.
To see a running preview of photos
found during the scanning process:
1. Select the ‘Show preview of photos
�les found during scanning’ check box.
To prompt a message for preview of
large �les:
1. Select the ‘Show message before
displaying preview of large �les
(applicable in full version only)‘ check
box to prompt a message in case of a
slow preview of large �les.
To hide partitions having size less than
or equals to the speci�ed size:
1. Select the ‘Hide partitions with size
less than or equals to’ check box.
2. Select the relevant size from the
drop down menu.
Settings- Preview screen
5.3.1.2. Advance Options
File types give information about the type of �le such as video, audio and their extensions.
You can select the �le types while performing signature search such that, the scanning
process should search only for the speci�ed �le types under the Deep Scan. Various �le
types are listed in the �le list option of Stellar Photo Recovery. You can select the required
�le types for their recovery.
To select a �le type:
1. Run Stellar Photo Recovery software.
2. From the toolbar, select icon and then click the Settings option. Settings window
opens.
3. Click Supported File Types button in the Settings window.
4. A list of all the supported �le formats is shown. Select the �le types you want to recover.
The Advance Options tab in the Settings dialog allows you to make settings for different �le
types using Stellar Photo Recovery software.
5.3.1.2.1. Add File Type
Advance Options include following options:
To add new �le types manually or automatically, click Add File Type
To edit size of existing �le types, click Edit File Type
To apply �lters, to include or exclude �les based on certain criteria, click Filter
You can add new �le types to the prede�ned list of supported �le types in Stellar Photo
Recovery software using the Add File Type option in the Preferences window.
You can add File Type either
Automatically
Manually
To add a File Type automatically:
1. Run Stellar Photo Recovery.
2. From the toolbar, select
Preferences option and then click
Settings button. Settings window
opens.
3. Click on icon and select the
Add File Type tab from the Settings
window.
4. Click the Add button to browse to
the location of �le type you want to
add.
5. You need to add at least 10 or
more samples / �les of the same type
to include it in the list of supported
�le types.
6. The name of the added �le type
will be listed in the left hand side box.
7. Type in the header �le name in
the dialog box and then select the
header �le type from the Select
Group drop down list and the size
from the Put Average File Size text
box.
8. Click the Add File Type button.
Add File Type Automatically screen
5.3.1.2.2. Edit File Type
To add File Type manually:
1. Run Stellar Photo Recovery.
2. From the toolbar, select
Preferences option and then click
Settings button. Settings window
opens.
3. Click on icon and select the
Add File Type tab from the Settings
window.
4. Select the I know how to add File
Type option. Enter the following:
Specify Software Name.
Specify File Extension.
Select Group from the drop
down list.
Specify Max File Size in KB and
MB.
Specify Header in hexadecimal.
Specify At Offset in decimal.
5. Click the Add File Type button.
Add File Type Manually screen
Stellar Photo Recovery supports
a number of Photo, Audio and Video �le types for Photo Recovery,
and
a number of Photo, Audio, Video, Document, Archive, Application, Text and
Miscellaneous �le types for Deleted / Raw Recovery.
To change the size of supported �le types or to remove added �le types:
5.3.1.2.3. Filter
1. Run Stellar Photo Recovery.
2. From the toolbar, select Preferences
option and then click the Settings button.
Settings window opens.
3. Click on icon and select the Edit
File Type tab from the Settings window.
4. Select the desired �le type from the
list and enter the new size of �le type in
the Put New Average Size box.
5. Click the Edit Size button to save the
size for your �le type.
6. Click the Remove button in case you
want to delete the selected �le type from
list.
Edit File Type Screen
Note: You can not edit size of �les that are of Exact Size in the prede�ned list of supported
�le types. You can remove only those �le types that have been added to the prede�ned list
of supported �le types.
The Filter control feature of Stellar Photo Recovery software will help you to include or
exclude �le types based on certain criteria. You can use this feature to facilitate the recovery
process.
For example, if you wish to recover only graphic �les (*.jpeg,*.bmp,*.tiff etc), select the
Include these �les only option to recover only graphic �les. On the other hand, if you do not
want to recover graphic �les, select the Exclude these �les only option.
To apply �lters, you need to
Include these �les only
Exclude these �les only
To include these �les only
1. Run Stellar Photo Recovery.
2. From the toolbar, select Preferences
option and then click Settings button.
Settings window opens.
3. Click on icon and select the Filter
tab from the Settings window.
4. Under the Specify �le �lter while saving
selected data heading, select the �le format
from the drop down menu.
5. Click the Add button. Selected �le types
will be listed.
6. Select Include these �les only option (If
it is not already selected).
After recovery, the root folder will contain
only the selected �le types.
To exclude these �les only
1. Run Stellar Photo Recovery.
2. From the toolbar, select Preferences
option and then click Settings button.
Settings window opens.
3. Click on icon and select the Filter
tab from the Settings window.
4. Under the Specify �le �lter while saving
selected data heading, select the �le format
from the drop down menu.
5. Click the Add button. Selected �le types
will be listed.
6. Select the Exclude these �les only
option.
After recovery, the root folder will contain all
the �le types except the ones excluded in
the �lter.
Apply Filter screen
5.3.1.3. Update
5.3.1.4. Change the Software Language
Note: To remove an individual �le type from the included/excluded list of �les, select the �le
type and click the Remove button. To remove the �lter, click the Remove Filter button. The
Remove Filter button is only enabled after you have applied a �lter by clicking the Set Filter
button.
Update option allows you to set preferences for updates and customize the software as per
your needs.
To set preference and to customize the software, perform the steps listed below:
1. Run Stellar Photo Recovery.
2. From the toolbar, select Preferences
option and then click Update option.
3. To set frequency for updates (daily,
weekly, or monthly), select Check for updates
check box and specify the desired frequency
in drop down text box.
4. To check for updates instantly, click
Check for updates button.
5. Click OK.
Preferences – Update screen
In order to use Stellar Photo Recovery software in your preferred language, the application
provides an option to select any of the desired language. Using the Languages button
in Preferences, you can change the entire application to a different language at
any time/instance without having to re-install the application.
In order to change language of the application instantly, go through the following
steps:
1. Run Stellar Photo Recovery.
6. Supported File Types
7. Types of Preview
2. Click Preferences button.
3. Click Languages button from Preferences window.
4. From the options displayed, select the required language.
The list of �le types that Stellar Photo Recovery supports are as follows:
ASF EMLX INDD MEF PEF SIT
AI EPS JPEG MUS PSD SITX
ARW FH3 K25 MXF PNG SWF / CWS
AIFF FH5 KDC NEF QBB SWF / FLV
AVI FH7 MTS NBP QXD SWF / FWS
AU FH8 MCD NSF QBW TIFF
AAC FH9 M4A ORF QXP TAX
BZ2 FH11 MOI OGM RAF VWX
BMP FP3 MXF OGG RA VOB
C FP5 M4V Of�ce RPS TIFF
CRW FP7 MOV PPT RFL WMA
CR2 FLA MPEG PPTX RM WAV
CWK GIMP (PAT) MKV PSP RAW WMV
DCR GIMP (XCF) MOS PCT RTF XLS
DIVX GIF MRW PDF RAR XLSX
DNG HDMOV MAIL PAT RNS XCF
DOC HTML 3GP PTF SHW X3F
DOCX HQX MP3 PMD SCPT ZIP
ENC iCal MP4 PS SR2
ERF iPhoto MIDI PLIST SRF
Stellar Photo Recovery provides the following three types of previews for you to view
lost or deleted �les / folders before recovering them:
Classic List
File List
Deleted List
Classic List: In this view, �les/folders are listed as they
are found in the hard disk. To see the Classic List
preview, click the Classic List tab in the preview
window.
Classic List
File List: In this view, �les / folders are listed according
to their type such as Document, Audio, Video, Archive,
etc. To see the File List preview, click the File List tab in
the preview window.
File List
8. Search for Files of a Speci�c Type in the Preview
9. FAQs
Deleted List:
You can see the list of deleted and raw �les in this
preview. Click the Deleted List tab. A dialog box
prompts as shown.
Deleted List
Stellar Photo Recovery will list the speci�c �les in the preview window.
Note: In the demo version of the product, you cannot see the preview of �les having size
greater than 10 MB. In the full version of the product, you cannot see the preview of �les
having size greater than 100 MB.
You can search for speci�c �le types after scanning your storage device. Use the search /
�nd option to �nd the required �les.
To search for speci�c �les for preview before recovering them, perform the steps given
below:
1. Click on the text box in the preview window.
2. Type the desired �le name in the search text box and press Enter.
3. Click the Find Next option to �nd more �les with the same text as entered in the
search text box.
What type of �les does the software support?
Stellar Photo Recovery software supports the recovery of all photo formats including JPEG,
Exif, RAW, GIF, PGM, PNM, CD5, NFF, JPG, PNG, BMP, TIF, TIFF, DNG, DJVU, Adobe EPS (Mac),
Adobe EPS (Windows) and TGA. Audio and video �le formats such as MP4, 3GP, AVI, MPEG,
Matroska Video File (MKV), AVCHD Video File (MTS), Divx Encoded Movie File (DIVX), MOI
Video File, Video Object File (VOB), OGG Media Player (OGM), 3G2, ASX, MTS, AJP, F4V, VID,
TOD, HDMOV, MQV, MXF movies and SVI are supported. It also supports recovery of
deleted/accidentally formatted pictures from all major cameras like Canon (CR2 /CRW),
EPSON (ERF), Fuji�lm (RAF), Kodak (K25 /KDC /DCR), Konica Minolta (MRW), Leaf (MOS),
Mamiya (MEF), Nikon (NEF, NRW), Olympus (ORF), Panasonic (Raw), Pentax (PEF), Sony
(SR2, ARW, SRF), and Sigma (X3F).
I have accidentally formatted my camera. How can I recover the data?
If you have accidentally formatted your camera or the memory card, you need to follow the
steps below to recover your data:
1. Connect your camera to your computer and run Stellar Photo Recovery software and
click on Recover Photo, Audio & Video button
2. Select the camera or the memory card from the list.
3. Click on the Scan Now button.
4. The software will start scanning the media and show you a preview of the �les which
can get successfully recovered
5. Select the �les which you want to recover and click on Recover button to save the �les
on a different hard-drive.
I have deleted my pictures. How can I recover them?
If you have deleted your pictures from your storage media, our software can recover that
data. Kindly follow the underlying steps:
1. Connect your storage media to your computer and run Stellar Photo Recovery
software and click on Recover Photo, Audio & Video button.
2. Select the media or the memory card from the list and click on Scan Media button.
You can select a speci�c region and speci�c �le types for the scanning process by
clicking on the Advanced Settings button.
3. Click on the Scan Now button.
4. Now the software will scan the media and show you a preview of the �les that can get
successfully recovered.
5. Select the �les which you want to recover and click on Recover button to save the �le
on a different hard-drive.
I have created an image of the drive using the
software. How do I scan the image �le?
1. Run Stellar Photo Recovery software and click
on Resume Recovery button.
2. Click on an image which you want to scan.
3. Click on Continue button after selecting the
image.
Note: The software can
recover data from its own
created images and cannot
perform recovery from an
image created by any third
party applications.
Do I want to recover only my JPG �les? How can I scan for only those?
If you want to shorten the scanning time and get improved scanning results, then you may
instruct the software to look for only one particular �le type so that the software searches
only for that particular �le (for example jpg) and provides you better results. Kindly follow
the instructions below to perform selective scanning.
1. Run Stellar Photo Recovery software and click on Recover Photo, Audio & Video
2. Select the media or the memory card from the list. You can select a speci�c region
and speci�c �le types for the scanning process by clicking on the Advanced Settings
3. Click on the Scan Now button to continue. The software will only scan for the selected
JPG �les now.
Does my card need to be connected to the system until the time of the recovery?
Yes. It is very important that you do not remove your media during the scan or recovery.
Media should only be detached once the recovery process gets completed.
Can I save my recovered data on the same drive?
No. The data cannot be saved on the same drive as it will lead to overwriting of data which
in turn will result in permanent data loss.
Can I create the image of the drive on the same drive (from which I want to recover the
data)?
No. Image of the drive needs to gets saved at another location as saving the image �le on
the same media will lead to overwriting and permanent data loss.
I have completed my scan. How can I recover the data using the software?
Please follow the underlying steps for recovery of the data.
1. Run Stellar Photo Recovery.
2. Click on Resume Recovery.
3. Browse to the saved scan information �le.
4. Click Continue button to proceed.
5. The software will list the �les as previously scanned.
6. Select the �les you would like to recover and click on Recover
7. Provide the destination to save the �les.
How to recover photo, audio, and video using the software?
Kindly follow the underlying steps:
1. Connect your storage media to your computer and run Stellar Photo Recovery.
software and click on Recover Photo, Audio & Video.
2. Select the media or the memory card from the list.
3. Click on the Scan Now.
4. Now the software will scan the media and show you a preview of the �les that can get
successfully recovered.
5. Select the �les which you want to recover and click on Recover button to save the �le
on a different hard-drive.
How to perform the recovery at the later stage after performing the scan?
Once the scanning is complete, click on the Back button. The software asks you to save the
scan information that can be loaded later to resume recovery.
How to save scan information and how to use it for recovery?
Scan information can be saved on completion of scan process, or on stopping the scan
process. A pop-up message asks for saving the scan information �le. Specify the destination
and name of the scan �le.
To resume recovery by help of scan information �le,
1. Run Stellar Photo Recovery. Click Resume
Recovery button.
2. In the Resume Recovery screen, click Add
Files button. Open File dialog box is displayed.
3. Locate the scan information �le that will be
used to start the recovery process.
4. All �les that get listed in the earlier scan
process gets displayed in the Resume
Recovery dialog box.
5. Click Scan button to proceed.
6. Select the �les which you want to recover and
click on Recover button to save the �le.
Note: Scan information �le
is not an image of your
media. To resume recovery
using scan information, the
media that gets scanned
must be attached to the
computer.
I do not want to use my drive directly for recovery. Can I still use the software for recovery?
Yes. You can create the image of the drive which is a sector by sector copy of the drive to a
�le. Once you create an image, you don’t need the drive to get scanned. The image can be
used to scan and recover the data.
How can I recover selective �les?
Once the scanning is complete, you can select the speci�c �les that you want to recover
and click on the Recover button to provide a destination for saving the �les.
How to recover data from a drive that contains bad sectors?
You can create the image of the drive which is a sector by sector copy of the drive to a �le.
This process will create an image of readable sectors through which data recovery can be
made easily.
I have formatted my card. How can I recover my data?
Kindly follow the underlying steps:
1. Connect your card to the computer and run Stellar Photo Recovery software and click
on Recover Photo, Audio & Video.
10. Legal Notices
2. Select the media or the memory card from the list.
3. Click on the Scan Now.
4. Now the software will scan the media and show you a preview of the �les that can get
successfully recovered.
Select the �les which you want to recover and click on Recover button to save the �le
Copyright
Stellar Photo Recovery software, accompanied user manual and documentation are
copyright of Stellar Information Technology Private Limited with all rights reserved. Under
the copyright laws, this user manual cannot be reproduced in any form without the prior
written permission of Stellar Information Technology Private Limited. No Patent Liability is
assumed, however, with respect to the use of the information contained herein.
Copyright © Stellar Information Technology Private Limited. Allrights reserved.Disclaimer
The Information contained in this manual, including but not limited to any product
speci�cations, is subject to change without notice.
STELLAR INFORMATION TECHNOLOGY PRIVATE LIMITED PROVIDES NO WARRANTY WITH
REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND
HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING
STELLAR INFORMATION TECHNOLOGY PRIVATE LIMITED ASSUMES NO LIABILITY FOR
ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR
TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES
BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL STELLAR
INFORMATION TECHNOLOGY PRIVATE LIMITED, BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT,
CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Trademarks
Stellar Photo Recovery® is a registered trademark of Stellar Information Technology Private
Limited.
Mac OS X® is a registered trademark of Apple Computers.
All Trademarks Acknowledged.
All other brands and product names are trademarks or registered trademarks of their
respective companies.
License Agreement – Stellar Photo Recovery
Stellar Photo Recovery
Copyright © Stellar Information Technology Private Limited. INDIA
www.stellarinfo.com
All rights reserved.
All product names mentioned herein are the trademarks of their respective owners.
This license applies to the standard-licensed version of Stellar Photo Recovery.
Your Agreement to this License
You should carefully read the following terms and conditions before using, installing or
distributing this software, unless you have a different license agreement signed by Stellar
Information Technology Private Limited.
If you do not agree to all of the terms and conditions of this License then do not copy, install,
distribute or use any copy of Stellar Photo Recovery with which this License is included, you
may return the complete package unused without requesting an activation key within 30
days after purchase for a full refund of your payment.
The terms and conditions of this License describe the permitted use and users of each
Licensed Copy of Stellar Photo Recovery. For purposes of this License, if you have a valid
single-user license, you have the right to use a single Licensed Copy of Stellar Photo
Recovery. If you or your organization has a valid multi-user license, then you or your
organization has the right to use up to a number of Licensed Copies of Stellar Photo
Recovery equal to the number of copies indicated in the documents issued by Stellar when
granting the license.
Scope of License
Each Licensed Copy of Stellar Photo Recovery may either be used by a single person or
used non-simultaneously by multiple people who use the software personally installed on a
single workstation. This is not a concurrent use license.
All rights of any kind in Stellar Photo Recovery, which are not expressly granted in this
license, are entirely and exclusively reserved to and by Stellar Information Technology
Private Limited. You shall not rent, lease, modify, translate, reverse engineer, decompile,
disassemble or create derivative works based on Stellar Photo Recovery nor permit anyone
else to do so. You shall not make access to Stellar Photo Recovery available to others in
connection with a service bureau, application service provider or similar business nor permit
anyone else to do so.
Warranty Disclaimers and Liability Limitations
Stellar Photo Recovery and all accompanying software, �les, data and materials are
distributed and provided AS IS and with no warranties of any kind, whether expressed or
implied. You acknowledge that good data processing procedure dictates that any program
including Stellar Photo Recovery must be thoroughly tested with non-critical data before
there is any reliance on it and you hereby assume the entire risk of all use of the copies of
Stellar Photo Recovery covered by this License. This disclaimer of warranty constitutes an
essential part of this License. In addition, in no event does Stellar authorize you or anyone
else to use Stellar Photo Recovery in applications or systems where its failure to perform
can reasonably be expected to result in a signi�cant physical injury or in loss of life. Any
such use is entirely at your own risk and you would not hold Stellar responsible for any and
all claims or losses relating to such unauthorized use.
In no event shall Stellar Information Technology Private Limited or its suppliers be liable for
any special, incidental, indirect, or consequential damages whatsoever (including, without
limitation, damages for loss of business pro�ts, business interruption, loss of business
information, or any other pecuniary loss) arising out of the use of or inability to use the
software product or the provision of or failure to provide support services, even if Stellar
11. About Stellar
Information Technology Private Limited has been advised of the possibility of such
damages. In any case, Stellar Information Technology Private Limited’s entire liability under
any provision shall be limited to the amount actually paid by you for the software product.
General
This License is the complete statement of the agreement between the parties on the
subject matter and merges and supersedes all other or prior understandings, purchase
orders, agreements and arrangements. This License shall be governed by the laws of the
State of Delhi, India. Exclusive jurisdiction and venue for all matters relating to this License
shall be in courts and fora located in the State of Delhi, India and you consent to such
jurisdiction and venue. There are no third party bene�ciaries of any promises, obligations or
representations made by Stellar herein. Any waiver by Stellar of any violation of this License
by you shall not constitute nor contribute to a waiver by Stellar of any other or future
violation of the same provision or any other provision of this License.
Copyright © Stellar Information Technology Private Limited. All rights reserved.
Stellar Data Recovery is a global leader in providing data recovery, data migration and data
erasure solutions for the past two decades. Stellar Data Recovery is a customer centric,
critically acclaimed, global data recovery, data migration & erasure solutions provider with
cost effective solutions available for large corporates, SMEs & Home Users. Stellar Data
Recovery is headquartered in New Delhi, India and has a strong presence across USA,
Europe & Asia.
Product line:
Data Recovery
A widest range of data recovery software that helps you recover your valued data lost after
accidental format, virus problems, software malfunction, �le/directory deletion, or even
sabotage!. More Info >>
File Recovery
12. Laboratory Services
The most comprehensive range of �le undelete and unerase software for Windows and MS
of�ce repair tools. More Info >>
Email Recovery
A wide range of mail recovery, mail repair and mail conversion applications for Outlook,
Outlook Express and Exchange useful in instances of data loss due to damages and
corruption of Email. More Info >>
Data Protection
A wide range of Prevent Data Loss, Data backup and Hard Drive Monitoring Applications to
ensure complete data protection against hard drive crash. More Info >>
Data Erasure
Stellar Data Erasure software under the brand BitRaser help businesses & consumers
permanently erase con�dential data beyond the scope of data recovery. You can perform
high speed bulk data erasure & generate erasure certi�cates for audit trail purpose. BitRaser
supports 24 International data erasure standards. More Info >>
For more information about us, please visit www.stellarinfo.com
In many cases our software can help you getting back your valuable data, such as photos,
videos and other types of �les. But sometimes the hard drive or the �ash device itself is
dif�cult to get access to or damaged and in that case software cannot help. Or, you simply
prefer to have an expert to get the data back for you. In such cases our laboratory services
are required.
Go to Laboratory Services
This type of recovery software tool will not offer the appropriate solution in the following
cases:
A computer that is slowing down, frequently freezes or shows the blue screen of death
Corrupted data
When you hear unusual noises coming from your hard drive
When the platters of your hard drive contain many bad sectors
If you should face any of the above mentioned issues your best option is to choose for Stellar
Laboratory Services. Stellar offers laboratory services in the following countries: Netherlands,
Belgium, United Kingdom, Luxemburg, Germany, Austria, Switzerland, France, Spain, Italy
and Morocco. Our team of experts can help you to regain your data.
Go to Laboratory Services