Stefan Hauk Regional Meeting Lund 2003 1 Motivation & HR Management Some hints how to transform...

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Transcript of Stefan Hauk Regional Meeting Lund 2003 1 Motivation & HR Management Some hints how to transform...

Stefan Hauk Regional Meeting Lund 2003 1

Motivation & HR Management

Some hints how to transform this...

into this...

Stefan Hauk Regional Meeting Lund 2003 2

Motivation & HR Management

•What is motivation

•Why do we need motivation?

•Achieving motivation

•Preventing demotivation

•Practical hints

•What is motivation

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What is motivation?

• From Latin "movere" - to move• Forces "acting either on or within a person to initiate behaviour" (Britannica)• An incentive • The drive that makes you act in a certain way

• Motivation can grow, leave or change!

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What is motivation?

„My dearest AEGEE: you changed my life. You made me European, introduced me to some great people, let me share a glass and a smart discussion with them. (...) You created a European paradise for us.“

Angèle Postolle, former AEGEE activist

„It´s hard to explain, but I just feel so comfortable in your company. Although I met so many people for the first time I never felt like a stranger.“

Barbara Strebel, AEGEE contact Zürich

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Motivation & HR Management

•What is motivation

•Why do we need motivation?

•Achieving motivation

•Preventing demotivation

•Practical hints

•Why do we need motivation?

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Why motivation?

„Formerly we demanded very little

from our staff because we couldn´t pay much.

Now we pay nothing and demand a lot!“representative of a charity

organisation

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Why motivation?

The background of the outside world:

• Increasing individualism• "Fun generation"• No common student identity any more• Study conditions get tougher• Time is precious -> cost/benefit calculation• People more critical towards structures• BUT: still open to commitment if MOTIVATED

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Why motivation?

Motivation in AEGEE is important because...

• Lack of active members• AEGEE depends on voluntary work• "Soft" profile of AEGEE• Lack of immediate returns in AEGEE

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Motivation & HR Management

•What is motivation

•Why do we need motivation?

•Achieving motivation

•Preventing demotivation

•Practical hints

•Achieving motivation

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Achieving motivation

Motivation depends on the personality. Typical classification of AEGEE members:

Fun-orientedIdealistCareer-oriented

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Achieving motivation

But keep in mind:

• There is no clear distinction between the types• What drives you forward is a combination of those• Motives change in the course of time• AEGEE activists usually don't reflect their motives for being active in AEGEE, they just do it...

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Achieving motivation

Motivation depends on:

• Human Relations• Vision• Personality

Motivation produces motivation!

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Motivation by Relations

Principle: RESPECT

• People need to be appreciated• People need to be taken seriously• Conflicts are allowed, if they are constructive!• Avoid strategic use of praise, seduction, bribery, bad conscious ... if you want motivation to last!• Don't try to buy people• Tell the truth about AEGEE

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Motivation by Relations

Principle: TRUST AND FRIENDSHIP

• Try to create friendship among activists• It is hard to let a friend down• People feel at home everywhere• "AEGEE Spirit"• Be honest all the time• Smile

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Motivation by Relations

Principle: TRANSPARENCY

• Culture of decision-making• Take care of information flow• Communication, communication, communication!• Lack of transparency destroys trust & motivation

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Motivation by Relations

Principle: VOLUNTEER'S POWER DILEMMA

• Payment is not decisive, if motivation is stable• Leadership is indispensible, don't be afraid!• Leadership has to be accountable• Be pragmatic, credible and fair• Leader is in charge of team spirit and personal satisfaction of team members• Don't exploit yourself, AEGEE should never be a mere sacrifice!

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Motivation by Vision

•„When we didn´t see the meaning of our work anymore, we started to talk about motivation...“• A vision is always linked to individual persons• People find their role in AEGEE according to their personal vision• Motivation is in danger when there is a serious gap between personal vision and AEGEE's vision• ... or if personal visions are not sufficiently reflected in AEGEE

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Motivation by Personality

• The more you believe in yourself, the easier you get involved and motivated• Personality can be trained only to a limited extent• But AEGEE is a perfect platform for discovering one´s potential, abilities and limits!• AEGEE is a playground, not a battle field. The atmosphere is friendly, failure is allowed (in certain limits)• Fears and doubts about one´s qualities can be removed by positive experience!

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Motivation & HR Management

•What is motivation

•Why do we need motivation?

•Achieving motivation

•Preventing demotivation

•Practical hints

•Preventing demotivation

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Preventing Demotivation

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Preventing Demotivation

• Motivating is difficult, demotivating is easy!• Don´t demand things you wouldn´t do yourself!• Don´t be a pedant! The results count!• Mistrust demotivates• Lack of communication demotivates• Lack of transparency demotivates• Observe! Ask! Listen! And learn!• The successor phenomenon

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Motivation & HR Management

•What is motivation

•Why do we need motivation?

•Achieving motivation

•Preventing demotivation

•Practical hints•Practical hints

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Practical hints

• Involve new members immediately with small things• Find something interesting to do for everyone• Turn motivation into responsibility• Organise small local events: especially important for small or "far-away" locals• Encourage members to travel

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Human Resources

• Human Resources need long term planning • Boards are getting old... make sure you have enough people to follow!• Look in time for possible successors• Take into account time until new members are ready to join board• Ensure proper knowledge transfer (manual!)• Take Advisor from previous board• Contact to oldies (knowledge, FR)

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Questions...?

[email protected]