Staying Up To Date in a

Changing HR World

Daree Fry &

Kurt Bodell, SNS

Did you know??

According to The National Restaurant

Association, employee turnover across

the entire restaurant industry was 61% in

2016…....

Kurt Who?Dad - Malina

Director - MSD of Martinsville

Curious

Adventure

Daree Who?Mom – Jordi (Curtis), Jessi (Brandon) & Jackson

Soon to be a first-time Grandma!

HR Director for Morgan County Government

Formerly HR/Payroll/Benefits for MSD of Martinsville

Silver and Charcoal Lab Puppies Hobby Breeder

Who are You?Who is attending ISNA State Conference for the first time

Who is a kitchen manager

Who is a front line staff member

Who works in a central office or oversees multiple locations?

Who here has Human Resource all figured out?

What are we going to discuss today? Benchmarking your needs

Recruitment and how to attract top talent

Onboarding and settings our team up for success

Ongoing support and creating a culture success

Separation and discipline

Just how do we stay up to date on Human Resource?

Benchmarking your needsMeals per labor hour

The number of meal equivalents (MEQs) served per labor hour represents the primary measure of productivity and production.

How many meals are you producing per hour of kitchen labor and whats y

Recruitment Challenges

Perception

Limited number of hours

Communication to talent pool

Overcoming Challenges

Job Posting

Target 1st grade and kindergarten parents in Fall

Picking the right candidate Ask the hard questions

Call references

Check social media

Check with principals when candidate has children in building

What’s the kitchen culture?

Onboarding Process Handbook Availability

Administrative Leave Policy - Board

Arrest - Use connections

Job Abandonment Letter

Intent to Return and Reasonable Assurance letters

Substitute Intent to Return

Ongoing Support Time off with pay

Compensation inline with community

Work with building leadership on recognition

Professional development opportunities

If one calls, expect several more calls - the lunchroom grapevine is alive!

They don’t care how much you know until they know how much you care!

When not to supportPersonal social media postings - cannot be ignored

Parents - turn comments off!

Disagreements - Support Manager in most cases.

SeparationFLMA

Leave must be supported by dr. note with dates

OK to request periodic updates from doctor (every 30 days)

Retirement - communicate about pay/insurance

Resignation in writing - board agenda

Discuss rehire policy if not addressed in handbook

Wrap up“Treat employees like partners, and they act like

partners.” ― Fred Allen