Staying Positive Even in a Negative Environment WYTRANS Conference July 16, 2011.
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Transcript of Staying Positive Even in a Negative Environment WYTRANS Conference July 16, 2011.
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Choosing Your Attitude
Staying PositiveEven in a Negative
Environment
WYTRANS Conference July 16, 2011
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Do you recognize any of these characters?
• Know-it-All• Griper• Drama Queen• Steamer• Perfectionist• Wet Blanket• Not-my-Jobber
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• Rumor Monger• Slacker• Pessimist• Brown-noser• Competitor• Leaner• Sourpuss• Trainwreck
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Do you recognize yourself
in any of these?
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You can create a “pocket”
of optimism!
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Explore Your Attitude
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Your Best Attitude Traits
• Patience• Integrity• Tact• Courage• Fairness• Discipline• Decisiveness• Willingness to accept
responsibility
• Willingness to take risks
• Ability to take pressure
• Determination• Consistency• Positive Attitude
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Attitude is communicated to others in three ways:
7% by words38% by tone of voice
55% in non-verbal mannerisms
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When we are not controlling
our thoughts,they are controlling us.
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A good attitude comes from
conscious effort, not by chance.
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Learn stress management techniques and practice them.
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Live in the “now”
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Get psyched!
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SMILE
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Someone nice will always answer
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Fake it ‘til you make it
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Lead by example
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Take the attitude of the believer,
not the doubter.
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Show appreciation
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Take ownership
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Pursue happiness
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Take time each day to think of 3 things that
happened at work that were positive.
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Don’t over-react
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Commit to change
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Make a conscious choiceand say,
“I choose to feel better than this.”
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What ONE thing in your agency would you like to
change?
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YOU
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What steps have YOU takento improve the quality
of your work environmentduring the past
Year? Month? Week?
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Be sure to acknowledge positive changes …
even the small ones.
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Ban Whining
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Teach others the art ofWIN / WIN
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Dump the drama
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No complaining
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Challenge the complainerto be part of the
Solution.
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Turn the tables…
Let your positivity rub off on others.
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It always starts with YOU.
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Pay it Forward
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Let the first thing you say brighten someone’s day.
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Decide to
MAKE A DIFFERENCE
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The smallest good deedis greater than
the grandest intention.
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Act as if it all depends on you…
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…in many ways it does.
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“Each problem has hidden in it an opportunity so powerful that it
literally dwarfs the problem.The greatest success stories were created by people who recognized
a problem and turned it into an opportunity.”
Joseph Sugarman
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Thank You for Attending!
Jill Hough, Ph.D.Small Urban & Rural Transit Center
Upper Great Plains Transportation InstituteNorth Dakota State University
(701)[email protected]