Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January...

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Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan [email protected] 916.803.7022 Associate Professor School of Management University of San Francisco

Transcript of Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January...

Page 1: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Statewide Learning and Performance Management

Avoiding Groundhog Day – the Movie

Presented January 28, 2013By Dr. Richard [email protected] 916.803.7022Associate ProfessorSchool of ManagementUniversity of San Francisco

Page 2: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Today’s Program

Developed from 20 years of experience in public sector and nonprofit

Drawing on my experience working with hundreds of leaders annually

Admire your work

Page 3: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Poll 1

How often do you have candid discussions with staff after the completion of projects, reports, or other significant efforts at work?

Score Response

1 Never

2 Occasionally

3 Half the time

4 Most of the time

5 Always

Page 4: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Learning Outcomes

After today’s session you will be able to avoid Groundhog Day, the Movie, by:

Developing your skills in reflections

Effective questions

Change organizational culture

Develop new futures for your organization

Page 5: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

What is the Groundhog’s Day syndrome?

The thinking that got us into these problems won’t get us out of the problems

Do not get stuck in the same dialogue today that we might have had 5-10 years ago

How to develop consensus about innovation and change

Page 6: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Starting: Three reflection questions

What surprised you?

What did you learn from the experience?

What did you unlearn?

Page 7: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

When to apply

After a recent project

In a small group to start

When you need traction

Page 8: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

How to develop reflections

Develop conversations

Around inquiry

Ask colleagues with informed judgmentExperience in changing state government

InquiryAsking the right questions

Page 9: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Implementation of reflections

Accumulate Experience

Malcolm Gladwell’s 10,000 hours

Learn from the ExperiencesDeep Practice- make adjustments

Look for OpportunitiesLeron Lee baseball “Swing to Find your Swing”

Page 10: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Outcomes for Your Organization

Clarity

“One Thing You Need to Know”

Buckingham research

CEO # 1 practice

CEO’s make time

New types of Conversations

“Tribal Leadership”

Dave Logan research

TED Talk

5 Levels of conversation

Value of Candor

“High Risk Organizations”

Karl Weick research

Candor

Honesty

Shared meaning

“Becoming a Leader”

Warren Bennis research

Page 11: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Practice: Renshu

Renshu Japanese Kanji Learn Something New Repetition

Page 12: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Leverage Points out of Groundhog Day

Inquiry

Renshu

Conversation

Page 13: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Moving Forward

Moving from what Dave Logan describes as a default future

Writing a new script for the future

Creating new day in your work

Adding to the contributions that you make to all of us in California

Page 14: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Questions

Page 15: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

References

1. “Avoiding Groundhog Day the Movie” 2013 (forthcoming) Richard Callahan, Journal of Jesuit Business Education

2. “How to Start a Movement”. Derek Sivers. 2010 TED Talks: www.ted.com/talks/derek_sivers_how_to_start_a_movement.html

3. The Essential Bennis. 2009. Warren Bennis4. Marcus Buckingham, The One Thing You Need to Know,

20055. “On Tribal Leadership”. Dave Logan. 2009. from TED Talks:

www.ted.com/talks/lang/eng/david_logan_on_tribal_leadership.html

6. The Talent Code, Daniel Coyle, 2009 7. Outliers, Malcolm Gladwell

Page 16: Statewide Learning and Performance Management Avoiding Groundhog Day – the Movie Presented January 28, 2013 By Dr. Richard Callahan Rfcallahan@usfca.eduRfcallahan@usfca.edu.

Thank You

For additional materials or for questions based on today’s presentation,

Please contact me at:

[email protected]

or by cell phone at 916-803-7022