Statement of Qualifications · IICRC certified in water damage restoration with 5 years working...

Statement of Qualifications

Full-service fire/water restoration contractor and environmental remediation services

Tab 1 About Legacy Services Corporation

Tab 2 Management Team Members

Tab 3 Certifications and Backgrounds

Tab 4 Project References

Tab 5 Safety Program Overview

Tab 6 Health and Safety Policy Statement

Tab 7 Insurance (General Liability & Workers Comp)

Tab 8 Reference Quotes / Minnesota Claims Article

“Building a Tradition of Excellence” is much more than just a company slogan for

Legacy Services Corporation. Our quality standards represent the level of service that we’re achieving on an everyday basis. From management staff to our highly trained technicians, Legacy is dedicated to providing our clients with safe, professional and cost

effective solutions to their construction, environmental and/or insurance loss repair needs.

Legacy combines the varied knowledge and expertise within the Company to provide a “common sense” approach to all phases of project management. Legacy offers a complete

base of specialty construction services ranging from building dry-down and indoor environmental remediation to fire/flood mitigation and interior/exterior construction

services.

We realize that Legacy’s tradition of excellence will only continue to grow through quality,

safety and customer satisfaction. Our employees are focused on these critical goals from the time we first arrive on site to our final day when your project has been successfully

completed.

Legacy employees actively participate in several professional trade associations and undergo certification through organizations such as the Institute of Inspection, Cleaning and Restoration (IICRC), the National Air Duct Cleaners Association (NADCA), Northwest

Loss Association (NWLA), and the Certified Mold Remediator (CMR) program.

When your situation requires a quality construction and/or remediation professional, it’s critical to have confidence in your specialty contractor. Legacy is “Building a Tradition of Excellence” on each and every project. Only through this high standard of service will

Legacy be able to earn your confidence today as well as long into the future.

Restoration / Construction Services Environmental Services

Emergency Services Building Dry-Down Services

Fire and Water Damage Indoor Air Quality Services

Insurance Repair Experts Interior Demolition

Commercial / Residential Lead Stabilization

Roofing / Siding and Gutters Microbial Remediation

Storm Damage Specialty Coatings

Interior / Exterior Repairs Specialty Surface Cleaning

Structural Repairs Ventilation System Cleaning

Our Management Team

Minnesota Office

Mike Adair, President 612.281.5909

Paul Chicras, Vice President 612.730.1280

Erik Peterson, Operations Coordinator 612.940.8078

Dan Solum, Estimator 612.750.4164

Dana Rogers, Estimator 612.508.2751

Brenda Janisch, Project Coordinator/Content Manager 612.296.3323

Wes Foster, Construction Coordinator 612.807.7571

Ryan Foster, Construction Coordinator 612.964.5728

Wausau Office

Mark Smith, Project Manager 715.218.2725

Certifications and Memberships

Certifications / Licenses

Applied Structural Drying

ASCS (Air Systems Cleaning Specialist)

Certified Lead Firm

CMR (Council-Certified Microbial Remediator)

Commercial Pesticide Applicator

Fire & Smoke Restoration

HAAG Certified Inspector

Heating, A/C & Ventilating (Class B)

Lead Abatement Training (Supervisors)

Lead Renovation, Repair & Painting (RRP)

Residential Building Contractor

Texas Mold Remediation Contractor

Water Damage Restoration

Memberships

Indoor Air Quality Association (IAQA)

Minnesota Association of School Maintenance Supervisors (MASMA)

Minneapolis Builders Exchange

Minnesota Multi Housing Association (MHA)

National Air Duct Cleaners Association (NADCA)

Northwest Loss Association (NWLA)

Management Backgrounds

President

Michael A. Adair brings over 20 years’ experience in the environmental remediation industry to his position as President for Legacy Services Corporation. Mr. Adair was graduated Magna cum Laude from the School of Mass Communications-Journalism at Mankato State University in 1981. He holds certifications as an Air Systems Cleaning Specialist (ASCS) through the National Air Duct Cleaners Association and a Certified Mold Remediator (CMR) designation through the Indoor Air Quality Association. He also received certifications as an asbestos abatement contractor/supervisor from Georgia Tech in 1986 and inspection/management planning through Kansas University in 1987. Based upon his experience in the Indoor Air Quality industry, Mr. Adair has been a featured speaker on “Proper Remediation Strategies” at several conventions throughout the United States including the Midwest Plant Engineers Show, BOMA, ASHRAE, and the Minnesota Control Agency’s Air, Water and Waste Conference. He also was published in “The Joint commission PTSM Series” on November 3, 1995, for an article titled, “Meeting the Challenges of Indoor Air Quality.” Mr. Adair is a co-holder of a United States Patent for a pneumatically-powered rotary brush system for use in the cleaning of commercial ventilation systems.

Vice President

Paul M. Chicras brings a diverse background in numerous facets of Indoor Air Quality (IAQ) remediation to his position as Vice President of Operations for Legacy Services Corporation. Since first entering the IAQ remediation industry back in 1992, Mr. Chicras has been involved in literally hundreds of mitigation projects throughout the United States and Asia. His mitigation expertise ranges from HVAC system decontamination and field supervision to estimating, inspections and IAQ Division Management. Mr. Chicras has successfully carried out remediation projects for clients such as the 3M Corporation, the Mayo Clinic, General Mills, Honeywell, the University of Minnesota and Church Mutual Insurance. Mr. Chicras holds professional certifications as an Air System Cleaning Specialist (ASCS) with the National Air Duct Cleaners Association and a Certified Mold Remediator (CMR) designation with the Indoor Air Quality Association. He also received certifications as an asbestos abatement supervisor in both Minnesota and Delaware as well as obtained specialized coursework in areas such as carpet remediation, proper antimicrobial application techniques and mold remediation strategies for commercial buildings. Mr. Chicras also has successfully trained over 50 companies throughout the country in advanced commercial ventilation system cleaning procedures.


Operations Manager

Erik Peterson attended Dunwoody Institute where he obtained an Associate’s Degree in Architectural Drafting and Estimating in 1999. Mr. Peterson then went on to work for a prominent structural engineering firm before he got his start in the construction and remodeling industry. Mr. Peterson then started his own restoration company in 2010 before joining Legacy Services in 2015. Mr. Peterson has received extensive training through life experiences and the Institute of Inspection and Restoration (IICRC). His years in the construction and restoration industry along with the customer service business have proven that Mr. Peterson shows a commitment to taking care of his customers.

General Manager - Wausau Office

Mark Smith has been working with Legacy Services since the Wausau office opened in 2011. Mark brings 20 years experience in customer service and relations. Mr. Smith is IICRC certified in water damage restoration with 5 years working experience and Air Systems Cleaning Specialists (ASCS through the National Air Duct Cleaners Association (NADCA). Working experience running large duct cleaning projects in schools, business and medical facilities. He also has extensive knowledge of large medical facilities maintenance, construction and life safety systems. Mr. Smith is trained and certified in specialty mechanical HVAC systems.


Project Manager - Estimator

Dan Solum brings a wide range of expertise in many facets of management and construction to his position as estimator for Legacy Services Corporation. Mr. Solum has a solid grasp of the construction industry from the inside out since being involved in the remolding of homes since high school. He was the operations manager for a major restoration franchise in the Midwest before joining the Legacy. His educational background within the restoration field is extensive after receiving training and certifications through the Institute of Inspection and Restoration (IICRC) as well as the Restoration Sciences Academy (RSA). Mr. Solum has been involved in a wide array of positions within the service industry beginning as a restaurant employee during his youth. He quickly displayed his skills for management when he became an officer of a clothing company after first beginning with the firm in the stock room. Mr. Solum has always taken tremendous pride in building honest and long-term professional relationships with everyone he has worked with over the years. His years of tenure in the construction and restoration field combined with his growing list of appreciative clients are testimony as to his commitment to serving the industry fairly and professionally.

Project Manager - Estimator

Dana Rogers brings hands-on experience in management and estimating for fire and water restoration to Legacy Services Corporation. He has been in the insurance restoration industry since 1999, starting out as an estimator for a nationwide franchise and worked his way to general manager before making the move to Legacy. Dana is IICRC certified in water damage restoration and applied structural drying. He has also completed seminars on microbial contamination and remediation put on by the IICRC. Dana has been in management since the age of 19, when he started in the restaurant business, moving to the carpet cleaning business and finally moving on to the restoration industry. Dana has a strong background in job management and customer service.

Commercial / Institutional References

Insurance Adjusters / Facilities Managers

Jason Hoffstedt

AAA Insurance

2433 123rd Circle NW Coon Rapids, MN 55438

763.754.5058

Tracy Marciniak

ABM Janitorial Service

760 Harding Street NE Minneapolis, MN 55413

612.581.0641

Kevin Cairns

Applied Environmental

Services 8441 Wayzata Boulevard, #103

Minneapolis, MN 55426

763.545.5510

Jason Kohlbeck

Aspirus Wausau Hospital

333 Pine Ridge Boulevard Wausau, WI 54401

715.847.0086

Bill Landis

Boston Scientific

4100 Hamline Avenue North St Paul, MN 55112

651.582.3138

Ramie Fairchild

Century College

3300 Century Avenue White Bear Lake, MN 55110

612.791.5583

Austin Roudebush

Dakota County

3335 Blaisdell Avenue Minneapolis, MN 55408

612.819.3764

Corey DeMarco

Ecolab – Water Care Services

38 Weatherstone Drive Appleton, WI 54914

920.915.8883

Dave Hess

FM Global Insurance

505 Highway 169 N, #375 Plymouth, MN 55441

612.418.1221

John Hadash

General Mills

330 University Avenue SE Minneapolis, MN 55402

763.764.5309

Paul Trudeau

Hennepin County Medical

Center 701 Park Avenue


612.919-5377

Bernie Eikmeier

HVAC System Consultant

St Cloud, MN 763.498.9764

Dave Gutterud

Indoor Environmental

Group 2487 7th Avenue East

North St. Paul, MN 55109

651.260.5127

Tim Huber

Industrial Hygiene Services

4205 White Bear Parkway Vadnais Heights, MN 55110

651.766.9822

Shawn Lund

KBK Services Inc.

1120 Lakeshore Drive East Ashland, WI 54806

715.682.3002

Steve Nordrum

Moldex

PO Box 120447 St Paul, MN 55112

763.482.1767

Chad Hansen

North Star Mutual Insurance

269 Barstad Road South Cottonwood, MN 56229

763.238.2256

Tom Carlson

North Star Mutual Insurance

269 Barstad Road South Cottonwood, MN 56229

507.828.4368

Tim Friebe

Park Nicollet Medical Center

3800 Park Nicollet Boulevard St. Louis Park, MN 55416

952.993.3066

Trent Jacobsen

Park Nicollet Methodist

Hospital 6500 Excelsior Boulevard

St. Louis Park, MN 55416

952.993.5104

Tim Magnuson

ReNew Exteriors, LLC

PO Box 490333 Blaine, MN 55449

651.363.1973

Commercial / Institutional References (continued)


David Johnson

Robbinsdale ISD #281

4148 Winnetka Avenue N New Hope, MN 55427

763.490.5624

Mary Cammarata

Robbinsdale ISD# 281

4148 Winnetka Avenue North New Hope, MN 55427

763.504.8000

Bryan Brown

St Cloud Area ISD# 742

737 Osseo Avenue South St Cloud, MN 56301

320.202.6894

Brian Schulist

St Michael’s Hospital

900 Illinois Avenue Stevens Point, WI 54481

715.346.5443

Dennis Johnson

SCH Purchasing Cooperative

3570 Lexington Avenue N #105 St Paul, MN 55126

651.310.0235

Dave Nelson

TCF Bank

800 Marquette Avenue Minneapolis, MN 55402

612.661.6938

Bob Harken

Tri-Dim Filter Corporation

286 W Eagle Lake Drive Maple Grove, MN 55369

612.978.4756

Terry Stade

US Bank – Corporate Real

Estate 101 East 5th Street; Suite 100

St. Paul, MN 55101

651.466.8308

Bill Conrad

VeriClaim Insurance

Adjusters 8900 Penn Avenue South

Bloomington, MN 55431

952.881.0865

Allen Bernard

Welsh Facility Services

4350 Baker Road, #300 Minnetonka, MN 55343

952.829.5222

Brett Benz

Western National Insurance

Group 5350 West 78th Street

Edina, MN 55439

612.247.2269

Jeff Dorner

Young & Associates

12930 Martin Street NW Minneapolis, MN 55448

651.383.5846

Residential References


Jeff Buffis

Allstate Insurance 612.670.5966

Tony Luna

Emma Norton Services 651.470.5800

Gary Brown

Inspection Solutions 612.385.3677

Chad Hansen

North Star Mutual 763.238.2256

Doug Shellum Resource, Inc.

612.282.1857

Nick Berg Selective Insurance

612.756.4035

Mike Miller Smart Choice Agents

651.308.7979

Jeff Reick United Fire Group

612.499.5677

Exterior & Interior Interior Work Interior Work

Robert DeBoer

Milaca, MN

320.493.9821

Brent & Jolynn Chmielewski

North Oaks, MN

612.670.9970

Cherrywood Pointe of Forest

Lake

Senior Housing Coop

612.618.8269

Robert Anderson

Isanti, MN

612.638.7203

Mike Miller

Delano, MN

651-308-7979

Cherrywood Pointe of Roseville

Senior Housing Coop

763.772.5230

Chris Morrill

Lakeville, MN

952.435.5371

Tim Litzau

Hutchinson, MN

320.583.1579

Applewood Pointe of Maple

Grove

Senior Housing Coop

612.418.9457

Scott Foreman

Eagan, MN

612.695.3341

Michael McMahon

Andover, MN

763.300.9881

Ryder Truck

Roseville, MN

651.631.7924

John Symons

Richfield, MN

612.861.3694

John & Christie Tullbane

Rogers, MN

612.991.1822

Lori Gordon

Scandia, MN

612.702.5258

Kurt Johnson

White Bear Lake, MN

651.788.6008

Patricia McLean

Elk River, MN

763.360.0024

Brian Burkhardt

Merrill, WI

715.218.2206

Kerry & Stephanie Ottoson

Vadnais Heights, MN

651.402.8623

Michael Dealing

Anoka, MN

763.753.1207

Amy Lubeck

Kenosha, WI

608.220.6899

Semanko Residence

Fridley, MN

612.481.7053 (Karen Bowman)

Rex Houserman

Lakeville, MN

952.898.0989

Noel and Patti White

Dakota Dunes, SD

605.235.3081

John Edelman

Elk River, MN

763.639.8311

Todd Miller

Maple Grove, MN

612.751.5692

Dawn Villanueva

Ironwood, MI

906.285.0316

Fire Loss / Storm Damage Projects

Reference Contact Services Project Total

Timothy Smith Church Mutual Insurance Co

3000 Schuster Lane Merrill, WI 54452

800.554.2642 (opt 4)

General fire loss and storm damage

$4.5 Mil

Brett Benz Western National Insurance

5350 West 78th Street Edina, MN 55439

612.247.2269

HEPA cleaning of warehouse facility from fire damage

Midway Iron & Metal, Inc. 731 Lincoln Avenue NE

St Cloud, MN 56304

$155,000

Lynn Renlund Church Mutual Insurance Company

3000 Schuster Lane Merrill, WI 54452

715.539.4651

Fire Loss New Life Apostolic Church

824 E Perkins Street Medford, WI 54451

$700,000

Bill Conrad VeriClaim Insurance Adjusters 8900 Penn Avenue South; #312

Bloomington, MN 55431 952.881.0865

Plant Fire Joyner’s Die Casting &

Plating, Inc. 780P1 Xylon Avenue N


$310,000

John Symons 7426 Elliott Avenue Richfield, MN 55423

612.702.5258

Fire demo and rebuild including contents inventory

$250,000

Dave Hess FM Global Insurance

505 Highway 169 N, #375 Plymouth, MN 55441

Emergency fire mitigation and cleaning

Metro Wastewater Treatment Facility

$268,500

Eric Luebstorf West Bend Mutual Insurance Co

1900 S 18th Avenue West Bend, WI 53095

262.365.2923

General fire loss and storm damage

$650,000

Fire Loss / Storm Damage Projects

Reference Contact Services Project Total

Mark Moravee

Church Mutual Insurance Company

715.539.4720

Fire Loss

St John’s Lutheran Church

N12004 County Road W

Colfax, WI 54730

$600,000

Dave Gutterrud

Indoor Environmental Group

651.260.5127

Dakota Dunes, SD

Pierre, SD

Missouri River Flooding 2012

Over 50 homes remediated

following long term flooding

$975,000

Susan Kuchar

Burnsville Pistol Range

952.890.6228

Fire, Lead, remediation and

restoration after fire loss

$335,000

Pastor Karl Anderson

Heritage Lutheran Church

952.431.6225

Gymnasium Roof Collapse

$355,000

Bill Kokaska

Encompass Insurance

815.342.1087

Several fire and water loss

projects

$350,000

Paul Stombeck

Travelers Insurance

651.564.0059

Fire restoration, contents and

rebuild

$250,000

Jeff Rieck

United Fire Group

612.499.5677


projects

$350,000

Dave Hess

FM Global Insurance

612.418.1221


projects

$450,000

Safety Policy Statement

1.0 Purpose

The purpose of this Policy Statement is to formally communicate the position of Legacy

Services Corporation (Legacy) relative to occupational safety, health and regulatory

compliance.

2.0 Scope This Corporate Safety, Health and Regulatory Compliance Policy Statement applies to all

Divisions of Legacy.

3.0 Policy It is the policy of Legacy to provide a safe and healthy place of employment, free of recognizable hazards, for all of its employees and for the public and to voluntarily abide by all

safety regulations as they pertain to our industry. Safety and health will always take

precedence over more expedient unsafe operation. Every attempt will be made to provide

equipment and create conditions that will make for a safe and healthy workplace. We will

provide safety and health education and training to each of our employees, all of who are expected to read and understand the Rules of Safety that are provided on each job site. Any

employee who willfully disregards known safety and health practices will be subjected to

strong disciplinary action. In the case of subcontractors, they will be required to abide by

the provisions of this policy.

4.0 Our Values As A Company While there are many definitions of the word profit, within Legacy we try to define profit as “a

return gained for both the corporation and our employees for serving our customers well”

and as such, we will always strive to ensure that:

1) The safety of our people is more important than profits.

2) Regulatory compliance and environmental protection are more important than profits.

3) The reputation of our Company is more important than profits.

4) Quality service and a satisfied customer are more important than profits.

5) We will only bid work where we can do safe, regulatory compliant and quality work at a reasonable profit for our Company.

6) We must thoroughly plan our projects, estimates, procedures and programs.

7) We must have top quality people in our Company.

8) We must treat our employees with respect and dignity.

9) We must always be truthful and ethical in all our discussions and dealings.

Each member of management must have goals and values in mind when managing a unit,

regardless of the size and complexity of the unit. But in our operations, we must always be

mindful of these points in order to assure the success of our company. The end does not

justify the means in any situation. We want to win, but not at all costs.

Safety Policy Statement

5.0 Creating A Safe Workplace

A message to all Legacy employees, reminding them of Legacy’s Safety, Health and Compliance Policy shall be made available for viewing by all employees at the office.

6.0 Legacy Services Corporation Mission Statement We will provide our customers with the highest standards of ethics, performance and professionalism. 6.1 Our Commitment

Safety will always be an integral part of the Legacy culture. Our actions will enhance the safety of our people as well as protect the interest of our customers. We will always be sensitive to public health and the environment by maintaining a steadfast commitment to environmental compliance.

6.2 Our People

Our people are our greatest asset. We will provide a challenging yet rewarding work environment that recognizes innovation, integrity and

team building.

6.3 Our Performance

We will strive to perform at a level that consistently enhances value and confidence

7.0 Authority At Legacy, management is constantly seeking new and more effective methods to reduce safety losses, and thus provide a safer and heathier place for all employees to work.

Health and Safety Policy Statement

1.0 Purpose

To define a minimum health and safety policy.

2.0 Scope

This Corporate Safety, Health and Regulatory Compliance Policy Statement applies to all Divisions of Legacy.

3.0 Policy

It is the policy of Legacy to provide a safe and healthful workplace free of recognizable hazards, for all of its employees. At a minimum, Legacy will comply with all accepted work practices, health and safety regulations, standard and codes, and will provide training to its employees to assist them in performing their jobs safely. Implementation of this policy is further defined in the health and safety policies, procedures, and guidelines which make up Legacy’s Safety Manual. It is the responsibility of management to be knowledgeable of the contents of these procedures and to implement these procedures as applicable to their individual operation .

4.0 General

The procedures referenced above may be found in the Legacy Safety Manual. All safety procedures and guidelines will be developed by the Safety Manager in consultation with Division Managers and Field Superintendents.

5.0 Safety Policy Statement

Field Superintendents shall describe their commitment to the Legacy Health and Safety Policy in writing. This statement shall be posted with the Corporate Safety Policy.

6.0 Responsibilities

The providing of safe and healthful working conditions is the direct responsibility of Legacy management. Each manager and supervisor is responsible for the implementation of this program within their sphere of operation. All levels of Legacy management must know the information contained within this Corporate Safety Manual and implement these procedures as applicable. Each Operating Unit within Legacy shall be responsible for compliance with the Corporate Safety Manual. Operating Units are responsible for supplementing the program developed by Corporate Safety as required by individual operations. Each Legacy employee is responsible for observing the Legacy Safety Rules and Regulations as defined in Section 2-2 of the Corporate Safety Manual and working without injury to themselves or others. Employees are required to promptly report unsafe conditions to supervisory personnel, company safety personnel or members of management.

Health and Safety Policy Statement (continued)

7.0 Organization

Each manager is responsible for the implementation of an effective health and safety program within his or her organization. 7.1 To assist management in the implementation of this program, each project will be staffed with

qualified safety, health and regulatory compliance manager. 7.2 Each project, regardless of size or duration, shall have an adequately trained individual

designated as the site safety coordinator for each shift to be responsible for the day-to-day administration of the safety program. It shall be the responsibility of the Operating Unit Manager, or his designee, to appoint the appropriate individual to this task.

7.3 Corporate Safety shall concur in the application, review and termination process of all Safety

Managers and take an active part in the performance evaluation, training, and determination of safety staffing requirements within the operation.

8.0 Safety Committees

Safety committees shall be organized at each level of operation, Corporate, Region, and Operating Unit. Typically, these committees should consist of the senior member of management and his/her staff. In addition to meeting monthly to review the adequacy of the Company’s safety program and safety performance the committees shall be active and function as described in Section 15 of the Corporate Safety Manual.

9.0 Safety Meetings

Job site supervisors shall conduct daily toolbox safety meetings with all employees. Safety meetings shall be documented and presented as outlines in Section 5-2 of the Corporate Safety Manual. Documentation shall include type of meeting, topics discussed, suggestions offered and signatures of employees attending. Documentation shall be retained as required by Section 5-2.

10.0 Accident Prevention

An active program designed to enhance employee safety awareness and to prevent injury and vehicle accidents shall be maintained. The activities associated with this program shall be defined in writing as outlined in Section 3-2 of the Corporate Safety Manual. Each accident and incident shall be investigated to determine cause, contributing factors and remedial action as defined in Section 3-2 of the Corporate Safety Manual.

11.0 Medical Program

A medical program designed to provide selection criteria and medical monitoring is defined in Section 9-1 of the Corporate Safety Manual. Candidates for employment in positions for which medical surveillance programs are required, must successfully complete a pre-employment physical examination, since medical fitness is a condition of employment for the intended job. Specific periodic physical examinations shall be provided based upon potential exposures to toxic materials, stress from physical agents, and regulatory compliance .

Health and Safety Policy Statement (continued)

12.0 Safety Training

All new employees to Legacy shall be required to complete new employee safety orientation and hazard communication program training, as defined in Sections 5-3 and 7-2 of the Corporate Safety Manual. Those employees who will have potential exposure to hazardous substances or stress from physical agents shall be provided safety training specific to those potential hazards.

13.0 Emergency Preparedness

All Legacy job sites shall have a written emergency action plan as outlined in Section 4-1 of the Corporate Safety Manual and shall practice this plan. The emergency plan shall include programs to prevent and control fires and explosions. Each employee shall receive training in the proper us of portable fire extinguishers during their new employee safety orientation. It is important to stress that our policy is to fight fires only in their incipient stage. When the size of the fire presents an immediate danger to life or health, evacuation, not fire-fighting, should be the primary objective.

14.0 Operations Review

All new or modified operations, processes, major capital equipment, or construction shall be reviewed and approved by Safety personnel in the design or concept stage and upon completion, but before operation, as outlined in Section 8-13 of the Corporate Safety Manual. No new process or equipment shall be operated without the written approval of the Safety Manager. Safety personnel are responsible for requesting Corporate Safety assistance as needed.

15.0 Subcontractors

All subcontracts with Legacy shall contain a requirement that subcontractors comply with all applicable federal, state and local codes and regulations as defined in Section 6-1 of the Corporate Safety Manual. Company management is responsible for assuring compliance with this Subcontractor provision.

16.0 Management Information

Senior management of Legacy is to be apprised of the current status of the health and safety program. The Safety Manager fulfills this function for the Company President and Operating Unit Management.

17.0 Record Keeping

Each division within Legacy is responsible for completing and maintaining ll records required by Legacy policy and all local, state and federal regulatory agencies. Refer to Section 3-4 of the Corporate Safety Manual for those records required under this paragraph.

END OF Health and Safety Policy Statement

References

“I cannot overstate the outstanding services Legacy has provided to my personal clients like Ebenezer over the last 4 years. They have handled

massive million dollar losses, such as the loss at Gramercy West St. Paul, or the nearly million dollar loss over the holiday season last year at the

Cherrywood property in Forest Lake. Yet, equally impressive is their attentiveness and sense of urgency in responding to small losses and

inspections.

It is without reservation that I recommend Legacy Services Corporation as the best choice to respond to Ebenezer managed properties across the state. I believe Dan Saul will echo my praise for Legacy and how, as a

company, they have consistently demonstrated high level competency at all level of their organization, the capability to respond quickly with enormous man power and equipment, and provide a great customer

service experience in the worst moments of crisis and recovery. Even though ReNew Exteriors' focus is on the exterior side of things, there's a reason I have Legacy's 24 hour emergency number on my personal cell

phone. A large part of this is the personal involvement and commitment of Mike Adair and Paul Chicras on every job I've ever been part of.”

Timothy Magnuson, Owner, ReNew Exteriors, LLC

Project References

“A decent and fair remediation contractor is in existence. Their name is Legacy

Services Corporation. We have run into these guys in quite a few of the Chubb Claims in the Dakota Dunes. They have been a refreshing discovery. They have been very reputable and timely. We have used them to refute several questionable invoices on some of the other jobs we have worked on. My interaction with this company leads me to tell you that they do a lot of work for Chubb and also a bunch of work for the people of Church Mutual and that they are one of a very few companies that does

what they say they will and they do it when they say they will.”

Gary Hawkes, Senior Consultant, Young & Associates

“We are so fortunate that we heard of your business coming to our area to assist residents. My wife and I, after the shock of this situation, had no idea what to do,

who to turn to, or even what would happen next in our life. From day one your leadership and staff have provided outstanding service and compassion to those of us

damaged. The supervisors were as considerate, helpful and calming than we ever could have expected. Not only from them, but the staff doing the jobs were very

similar in their concerns for our well-being. They truly cared. At Legacy, all of you went above and beyond anything we could have imaged. You have my personal

recommendation to help those who are desperate and in need. Thanks Mike, Dan, Andrew, Ryan and your entire workforce.”

Jim and Carla, Dakota Dunes, South Dakota

“We enthusiastically recommend the services of Legacy Services Corporation.

Following our house fire, Legacy was on site within two hours to mitigate structure damage, salvage and protect as much of our personal property as possible. The crews

knew what to do, they worked hard and they kept us well informed. Over the following months the support and services provided by Legacy staff were key to

getting us through our major house fire as well as we did. We will forever be grateful for the passion and professionalism you all bring to your work. With sincere

gratitude...”

Kurt & Jeanne Johnson

Project References

“We wanted you to know how much we appreciated all of your work coordinating the various elements to fix the damage to our cabin.

We were so impressed the first night when we couldn’t get the tree removed, you

came during the second storm to help us try to minimize any further damage to the cabin and to set up the dehumidifiers. From that point on you literally communicated

with us almost daily and you never over promised but told us exactly what was happening and what we could expect. We were in good hands throughout the entire

process.

You did an outstanding job communicating and coordinating with special emphasis on customer service. You worked with us and our insurance company professionally so we were never surprised. You certainly represent your company with such high

standards!

Please tell Adam and the other project team members how pleased we are with all of their hard work. When it was finished and we walked in, it was noted how clean the

cabin floor and furniture was. Again, a professional job well done!

Thank you so much for all that you did … it was such a pleasure to work with you .”

Bob & Ann Reese

“I wanted to thank you and your excellent team. Even though having a flooded

basement was not planned, not fun and a complete mess, you and your team were so polite, extremely competent and speedy! I couldn't have asked for a better

organization to work with through this.

The gentlemen that came out yesterday were fabulous in every way and cleaned up absolutely everything....thinking of the safety of my family by removing the tack strips

and excess glue for example.

I have also shared with Encompass Insurance that they have partnered with a top notch company!!! Thank you so much.”

-Jolynn Chmielewski

Statement of Qualifications · IICRC certified in water damage restoration with 5 years working...

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